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Business Segment Information
12 Months Ended
Dec. 31, 2021
Segment Reporting [Abstract]  
Business Segment Information Business Segment Information
The Company’s operations are comprised of the Acceptance segment, the Fintech segment and the Payments segment. The businesses in the Acceptance segment provide a wide range of commerce-enabling solutions and serve merchants of all sizes around the world. These solutions include point-of-sale merchant acquiring and digital commerce services; mobile payment services; security and fraud protection products; CaratSM, the Company’s omnichannel commerce ecosystem; Clover®, the Company’s cloud-based point-of-sale and business management platform; and Clover Connect, the Company’s independent software vendors platform. The Company distributes the products and services in the global Acceptance segment businesses through a variety of channels, including direct sales teams, strategic partnerships with agent sales forces, independent software vendors, financial institutions and other strategic partners in the form of joint venture alliances, revenue sharing alliances and referral agreements. Merchants, financial institutions and distribution partners in the Acceptance segment are frequently clients of the Company’s other segments.
The businesses in the Fintech segment provide financial institutions around the world with the technology solutions they need to run their operations, including products and services that enable financial institutions to process customer deposit and loan accounts and manage an institution’s general ledger and central information files. As a complement to the core account processing functionality, the global Fintech segment businesses also provide digital banking, financial and risk management, professional services and consulting, item processing and source capture, and other products and services that support numerous types of financial transactions. Certain of the businesses in the Fintech segment provide products or services to corporate clients to facilitate the management of financial processes and transactions. Many of the products and services offered in the Fintech segment are integrated with products and services provided by the Company’s other segments.
The businesses in the Payments segment provide financial institutions and corporate clients around the world with the products and services required to process digital payment transactions. This includes card transactions such as debit, credit and prepaid card processing and services; a range of network services, security and fraud protection products, card production and print services. In addition, the Payments segment businesses offer non-card digital payment software and services, including bill payment, account-to-account transfers, person-to-person payments, electronic billing, and security and fraud protection products. Clients of the global Payments segment businesses reflect a wide range of industries, including merchants, distribution partners and financial institution customers in the Company’s other segments.
Corporate and Other supports the reportable segments described above, and consists of amortization of acquisition-related intangible assets, unallocated corporate expenses and other activities that are not considered when management evaluates segment performance, such as gains or losses on sales of businesses or investments, costs associated with acquisition and divestiture activity, and the Company’s Output Solutions postage reimbursements. Corporate and Other also includes the historical results of the Company’s Investment Services business prior to the Company’s disposal of its controlling financial interest in February 2020 (see Note 4), as well as certain transition services revenue associated with various dispositions.
Operating results for each segment are presented below and include the results of First Data from July 29, 2019, the date of acquisition.
Reportable Segments
(In millions)AcceptanceFintechPaymentsCorporate
and Other
Total
2021
Processing and services revenue$5,560 $2,832 $4,883 $32 $13,307 
Product revenue919 190 950 860 2,919 
Total revenue6,479 3,022 5,833 892 16,226 
Operating income (loss)1,996 1,081 2,557 (3,346)2,288 
Capital expenditures, including capitalized software and other intangibles
314 222 272 352 1,160 
Depreciation and amortization expense245 226 254 2,523 3,248 
2020
Processing and services revenue$4,736 $2,714 $4,702 $63 $12,215 
Product revenue786 187 802 862 2,637 
Total revenue5,522 2,901 5,504 925 14,852 
Operating income (loss) (1)
1,427 992 2,361 (2,928)1,852 
Capital expenditures, including capitalized software and other intangibles227 183 242 248 900 
Depreciation and amortization expense239 202 248 2,568 3,257 
2019
Processing and services revenue$2,215 $2,737 $3,431 $190 $8,573 
Product revenue356 205 478 575 1,614 
Total revenue2,571 2,942 3,909 765 10,187 
Operating income (loss)764 885 1,658 (1,698)1,609 
Capital expenditures, including capitalized software and other intangibles147 182 196 196 721 
Depreciation and amortization expense146 191 204 1,237 1,778