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Capital Stock and Stock-Based Compensation Plans - Narrative (Details) $ / shares in Units, $ in Millions | 12 Months Ended |
--- | --- | ---
Dec. 31, 2020 USD ($) plan $ / shares shares | Dec. 31, 2019 USD ($) $ / shares | Dec. 31, 2018 USD ($) $ / shares | Jun. 18, 2018 USD ($)
Preference Stock [Abstract] |  |  |  |
Shares authorized (in shares) | shares | 50,262,150 |  |  |
Stock Repurchases [Abstract] |  |  |  |
Repurchased stock | $ 1,476 | $ 1,202 | $ 1,238 |
Stock-Based Compensation [Abstract] |  |  |  |
Number of stockholder approved plans, current | plan | 1 |  |  |
Total stock-based compensation expense charged against pretax income | $ 107 | 100 | 109 |
Total income tax benefit from stock compensation | $ 20 | $ 20 | $ 25 |
Weighted-average estimated fair value of stock options granted (in dollars per share) | $ / shares | $ 11.26 | $ 10.48 | $ 9.48 |
Stock-based compensation, additional disclosures [Abstract] |  |  |  |
Tax benefit from exercise of stock options and vesting of restricted stock unit awards | $ 8 | $ 6 | $ 12 |
Proceeds from exercise of stock options | $ 874 | $ 498 | 329 |
Stock Option Plans |  |  |  |
Additional disclosures pertaining to stock based compensation [Abstract] |  |  |  |
Vesting period (in years) | 3 years |  |  |
Unrecognized compensation expense | $ 32 |  |  |
Number of shares available for grant (in shares) | shares | 36,144,000 |  |  |
Unrecognized compensation expense, weighted-average period of recognition in years | 1 year 6 months |  |  |
Stock-based compensation, additional disclosures [Abstract] |  |  |  |
Contractual term (in years) | 8 years | 6 years |  |
Total intrinsic value of options exercised | $ 136 | $ 84 | 92 |
Performance Shares | Incentive Stock Plans |  |  |  |
Additional disclosures pertaining to stock based compensation [Abstract] |  |  |  |
Vesting period (in years) | 3 years |  |  |
Unrecognized compensation expense | $ 41 |  |  |
Time-Vested Stock | Incentive Stock Plans |  |  |  |
Additional disclosures pertaining to stock based compensation [Abstract] |  |  |  |
Vesting period (in years) | 3 years |  |  |
Unrecognized compensation expense | $ 58 |  |  |
Number of shares available for grant (in shares) | shares | 12,420,000 |  |  |
Unrecognized compensation expense, weighted-average period of recognition in years | 2 years 1 month 6 days |  |  |
Total fair value of shares vested | $ 58 | $ 53 | $ 55 |
Program 2018 |  |  |  |
Stock Repurchases [Abstract] |  |  |  |
Stock repurchase program, authorized amount |  |  |  | $ 5,000
Repurchased stock | $ 1,476 |  |  |

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