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Employee Benefits
12 Months Ended
Dec. 31, 2021
Text block [abstract]  
Employee Benefits
18
. Employee Benefits
An analysis of the net liability and net period cost for employee benefits i
s
 as follows:
 
    
At December 31,
 
     2020     
2021
 
Mexico
   Ps. 129,260,355     
Ps.
110,225,654
 
Puerto Rico
     14,924,874     
 
12,502,377
 
Brazil
     8,913,548     
 
6,108,744
 
Europe
     14,392,445     
 
13,127,228
 
Ecuador
     488,161     
 
601,239
 
El Salvador
     154,422     
 
177,922
 
Nicaragua
     61,337     
 
75,084
 
Honduras
     35,060     
 
32,217
 
    
 
 
    
 
 
 
Total
   Ps. 168,230,202     
Ps.
142,850,465
 
    
 
 
    
 
 
 
 
    
For the year ended December 31
 
     2019      2020     
2021
 
Mexico
   Ps. 12,788,464      Ps. 14,911,208     
Ps.
15,507,652
 
Puerto Rico
     747,755        664,046     
 
548,550
 
Brazil
     511,964        722,412     
 
724,587
 
Europe
     2,526,957        1,701,424     
 
1,753,872
 
Ecuador
     34,425        67,402     
 
111,353
 
El Salvador
     —          15,751     
 
19,081
 
Nicaragua
     —          3,711     
 
18,561
 
Honduras
     —          —       
 
4,718
 
    
 
 
    
 
 
    
 
 
 
Total
   Ps. 16,609,565      Ps. 18,085,954     
Ps.
18,688,374
 
    
 
 
    
 
 
    
 
 
 
a) Defined Benefit Plans
The defined benefit obligation (DBO) and plan assets for the pension and other benefit obligation plans, by country, are as follows:
 
   
At December 31
 
   
2020
   
2021
 
    DBO     Plan Assets     Effect of
asset ceiling
    Net employee
benefit liability
   
DBO
   
Plan Assets
   
Effect of
asset ceiling
   
Net employee
benefit
liability
 
Mexico
  Ps. 278,434,302     Ps. (150,090,481   Ps. —       Ps. 128,343,821    
Ps.
286,396,483
 
 
Ps.
(177,270,561
 
Ps.
—  
 
 
Ps.
109,125,922
 
Puerto Rico
    40,240,193       (25,315,319     —         14,924,874    
 
38,092,662
 
 
 
(25,590,285
 
 
—  
 
 
 
12,502,377
 
Brazil
    18,568,932       (16,143,783     3,393,640       5,818,789    
 
15,497,227
 
 
 
(15,466,336
 
 
4,422,459
 
 
 
4,453,350
 
Europe
    5,490,873       —         —         5,490,873    
 
5,093,036
 
 
 
—  
 
 
 
—  
 
 
 
5,093,036
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Total
  Ps. 342,734,300     Ps. (191,549,583   Ps. 3,393,640     Ps. 154,578,357    
Ps.
345,079,408
 
 
Ps.
(218,327,182
 
Ps.
4,422,459
 
 
Ps.
131,174,685
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Below is a summary of the actuarial results generated for the pension and retirement plans as well as the medical services in Puerto Rico and Brazil; the pension plans and seniority premiums related to Telmex; the pension plan, the service awards plan and severance in Austria corresponding to the years ended December 31, 2019, 2020 and 2021:

 
 
  
At December 31, 2019
 
 
  
DBO
 
 
Plan Assets
 
 
Effectofasset
ceiling
 
 
Net employee
benefit liability
 
Balance at the beginning of the year
 
Ps.
306,702,447
 
 
Ps.
(203,671,122
)
 
 
Ps.
5,087,543
 
 
Ps.
108,118,868
 
Current service cost
 
 
2,591,975
 
 
 
 
 
 
 
 
 
 
 
2,591,975
 
Interest cost on projected benefit obligation
 
 
31,001,348
 
 
 
 
 
 
 
 
 
 
 
31,001,348
 
Expected return on plan assets
 
 
 
 
 
 
(20,070,037
 
 
 
 
 
 
(20,070,037
Changes in the asset ceiling during the period and others
 
 
 
 
 
 
 
 
 
 
445,743
 
 
 
445,743
 
Past service costs and others
 
 
 
 
 
 
144,481
 
 
 
 
 
 
 
144,481
 
Actuarial gain for changes in experience
 
 
(22,599
 
 
 
 
 
 
 
 
 
 
(22,599
Actuarial gain from changes in demographic assumptions
 
 
(129
 
 
 
 
 
 
 
 
 
 
(129
Actuarial loss from changes in financial assumptions
 
 
36,163
 
 
 
 
 
 
 
 
 
 
 
36,163
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net period cost
 
Ps.
33,606,758
 
 
Ps.
(19,925,556
)
 
 
Ps.
445,743
 
 
Ps.
14,126,945
 
Actuarial loss for changes in experience
 
 
31,606,323
 
 
 
 
 
 
 
 
 
 
 
31,606,323
 
Actuarial gain from changes in demographic assumptions
 
 
(339,657
 
 
 
 
 
 
 
 
 
 
(339,657
Actuarial loss from changes in financial assumptions
 
 
7,207,072
 
 
 
 
 
 
 
 
 
 
 
7,207,072
 
Changes in the asset ceiling during the period and others
 
 
 
 
 
 


 
 
(712,064
 
 
(712,064
Return on plan assets greater than discount rate (shortfall)
 
 
 
 
 
 
423,514
 
 
 
 
 
 
 
423,514
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Recognized in other comprehensive income
 
Ps.
38,473,738
 
 
Ps.
423,514
 
 
Ps.
(712,064
)

 
Ps.
38,185,188
 
Contributions made by plan participants
 
 
155,188
 
 
 
(155,188
 
 
 
 
 
 
—  
 
Contributions to the pension plan made by the Company
 
 
 
 
 
 
(1,337,610
 
 
 
 
 
 
(1,337,610
Benefits paid
 
 
(15,836,928
 
 
15,836,928
 
 
 
 
 
 
 
—  
 
Payments to employees
 
 
(16,996,920
 
 
 
 
 
 
 
 
 
 
(16,996,920
Effect of translation
 
 
(3,534,509
 
 
2,528,213
 
 
 
(393,201
 
 
(1,399,497
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Others
 
Ps.
(36,213,169
)
 
Ps.
16,872,343
 
 
Ps.
(393,201
)
 
 
Ps.
(19,734,027
)
Balance at the end of the year
 
 
342,569,774
 
 
 
(206,300,821
 
 
4,428,021
 
 
 
140,696,974
 
Less short-term portion
 
 
(213,065
 
 
 
 
 
 
 
 
 
 
(213,065
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Non-current obligation
 
Ps.
342,356,709
 
 
Ps.
(206,300,821
)
 
 
Ps.
4,428,021
 
 
Ps.
140,483,909
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
  
At December 31, 2020
 
 
  
DBO
 
 
Plan Assets
 
 
Effect of asset
ceiling
 
 
Net employee
benefit liability
 
Balance at the beginning of the year
  
Ps.
342,569,774
 
 
Ps.
(206,300,821
 
Ps.
4,428,021
 
 
Ps.
140,696,974
 
Current service cost
  
 
2,810,584
 
 
     
 
     
 
 
2,810,584
 
Interest cost on projected benefit obligation
  
 
30,482,173
 
 
     
 
     
 
 
30,482,173
 
Expected return on plan assets
  
     
 
 
(17,655,119
 
     
 
 
(17,655,119
Changes in the asset ceiling during the period and others
  
     
 
     
 
 
278,639
 
 
 
278,639
 
Past service costs and other
  
     
 
 
148,253
 
 
     
 
 
148,253
 
Actuarial gain for changes in experience
  
 
(8,945
 
     
 
     
 
 
(8,945
Actuarial gain from changes in demographic assumptions
  
 
(270
 
     
 
     
 
 
(270
Actuarial loss from changes in financial assumptions
  
 
20,219
 
 
     
 
     
 
 
20,219
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net period cost
  
Ps.
33,303,761
 
 
Ps.
(17,506,866
 
Ps.
278,639
 
 
Ps.
16,075,534
 
Actuarial gain for changes in experience
  
 
(9,677
 
     
 
     
 
 
(9,677
Actuarial gain from changes in demographic assumptions
  
 
(103,987
 
     
 
     
 
 
(103,987
Actuarial loss from changes in financial assumptions
  
 
3,475,345
 
 
     
 
     
 
 
3,475,345
 
Changes in the asset ceiling during the period and others
  
     
 
     
 
 
(542,430
 
 
(542,430
Return on plan assets greater than discount rate (shortfall)
  
     
 
 
12,320,777
 
 
     
 
 
12,320,777
 
Others

  
 
(924,084
 
     
 
     
 
 
(924,084
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Recognized in other comprehensive income
  
Ps.
2,437,597
 
 
Ps.
12,320,777
 
 
Ps.
(542,430
 
Ps.
14,215,944
 
Contributions made by plan participants
  
 
137,947
 
 
 
(137,947
 
     
 
 
—  
 
Contributions to the pension plan made by the Company
  
     
 
 
(1,882,654
 
     
 
 
(1,882,654
Benefits paid
  
 
(19,740,727
 
 
19,740,727
 
 
     
 
 
—  
 
Payments to employees
  
 
(14,426,720
 
     
 
     
 
 
(14,426,720
Effect of translation
  
 
(1,278,392
 
 
2,217,201
 
 
 
(770,590
 
 
168,219
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Others
  
Ps.
(35,307,892)
 
 
Ps.
19,937,327
 
 
Ps.
(770,590)
 
 
Ps.
(16,141,155)
 
Balance at the end of the year
  
 
343,003,240
 
 
 
(191,549,583
 
 
3,393,640
 
 
 
154,847,297
 
Less short-term portion
  
 
(268,940
 
     
 
     
 
 
(268,940
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Non-current
obligation
  
Ps.
342,734,300
 
 
Ps.
(191,549,583)
 
 
Ps.
3,393,640
 
 
Ps.
154,578,357
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
At December 31, 2021
 
   
DBO
   
Plan Assets
   
Effect of asset
ceiling
   
Net employee
benefit liability
 
Balance at the beginning of the year
 
Ps.
 
343,003,240
 
 
Ps.
 
(191,549,583)
 
 
Ps.
 
3,393,640
 
 
Ps.
 
154,847,297
 
Current service cost
 
 
2,090,896
 
                 
 
2,090,896
 
Interest cost on projected benefit obligation
 
 
28,913,257
 
                 
 
28,913,257
 
Expected return on plan assets
 
 
(15,112,669
                 
 
(15,112,669
Changes in the asset ceiling during the period and others
                 
 
215,544
 
 
 
215,544
 
Past service costs and other
         
 
139,910
 
         
 
139,910
 
Actuarial gain for changes in experience
 
 
(23,024
                 
 
(23,024
Actuarial gain from changes in demographic assumptions
 
 
(48
                 
 
(48
Actuarial
gain
from changes in financial assumptions
 
 
(6,907
                 
 
(6,907
   
 
 
   
 
 
   
 
 
   
 
 
 
Net period cost
 
Ps.
30,974,174
 
 
Ps.
(14,972,759)
 
 
Ps.
215,544
 
 
Ps.
16,216,959
 
Actuarial
loss
for changes in experience
 
 
10,728,950
 
                 
 
10,728,950
 
Actuarial gain from changes in demographic assumptions
 
 
(104,568
                 
 
(104,568
Actuarial
gain
from changes in financial assumptions
 
 
(4,099,321
                 
 
(4,099,321
Changes in the asset ceiling during the period and others
                 
 
969,433
 
 
 
969,433
 
Return on plan assets greater than discount rate (shortfall)
         
 
(22,198,615
         
 
(22,198,615
   
 
 
   
 
 
   
 
 
   
 
 
 
Recognized in other comprehensive income
 
Ps.
6,525,061
 
 
Ps.
(22,198,615
 
Ps.
969,433
 
 
Ps.
(14,704,121
Contributions made by plan participants
 
 
99,201
 
 
 
(99,201
         
 
—  
 
Contributions to the pension plan made by the Company
         
 
311,108
 
         
 
311,108
 
Benefits paid
 
 
(10,574,420
 
 
10,348,544
 
         
 
(225,876
Payments to employees
 
 
(25,042,314
                 
 
(25,042,314
Effect of translation
 
 
330,770
 
 
 
(166,676
 
 
(156,158
 
 
7,936
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Others
 
Ps.
 
(35,186,763)
 
 
Ps.
10,393,775
 
 
Ps.
(156,158)
 
 
Ps.
(24,949,146)
 
Balance at the end of the year
 
 
345,315,712
 
 
 
(218,327,182
 
 
4,422,459
 
 
 
131,410,989
 
Less short-term portion
 
 
(236,304
                 
 
(236,304
   
 
 
   
 
 
   
 
 
   
 
 
 
Non-current obligation
 
Ps.
345,079,408
 
 
Ps.
(218,327,182)
 
 
Ps.
4,422,459
 
 
Ps.
131,174,685
 
   
 
 
   
 
 
   
 
 
   
 
 
 
In the case of other subsidiaries in Mexico, the net period cost of other employee benefits for the years ended December 31, 2019, 2020 and 2021 was Ps. 49,050, Ps. 174,994 and Ps.267,728, respectively. The balance of other employee benefits at December 31, 2020 and 2021 was Ps. 916,534 and Ps. 1,099,732, respectively.
In the case of Brazil, the net period cost of other benefits for the years ended December 31, 2019, 2020 and 2021 was Ps. 99,498, Ps. 268,562 and Ps. 225,984, respectively. The balance of employee benefits at December 31, 2020 and 2021 was Ps. 2,111,801 and Ps.1,380,764, respectively.
In the case of Ecuador, the net period cost of other benefits for the years ended December 31, 2019, 2020 and 2021 was Ps. 34,425, Ps. 67,402 and Ps. 111,353, respectively. The balance of employee benefits at December 31, 2020 and 2021 was Ps. 488,161 and Ps. 601,239, respectively.
In the case of Central America, the net period cost of other benefits for the years ended December 
31
,
2020
and
2021
was Ps.
19,462
and Ps.
42,360
, respectively. The balance of employee benefits at December 
31
,
2020
and
2021
was Ps.
 
250,819
and Ps.
285,223
, respectively.
Plan assets are invested in:
At December 31
 
     2020    
2021
 
     Puerto Rico     Brazil     Mexico    
Puerto Rico
   
Brazil
   
Mexico
 
Equity instruments
     43     —         68  
 
42
 
 
—  
 
 
 
74
Debt instruments
     22     95     32  
 
21
 
 
94
 
 
26
Others
     35     5     —      
 
37
 
 
6
 
 
—  
 
    
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
       100     100     100  
 
100
 
 
100
 
 
100
    
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Included in the Telmex’s net pension plan liability are plan assets of Ps. 150,090,481 and Ps.
 
177,270,561 as of December 31, 2020 and 2021, respectively, of which 36.9% and 47.5% during 2020 and 2021, respectively, were invested in equity and debt instruments of both América Movil and also of related parties, primarily entities that are under common control of the Company’s principal shareholder. The Telmex pension plan recorded a re-measurement of its defined pension plan of Ps. 11,753,416 and Ps
. (
9,928,728) during 20
20
and 202
1
, respectively, attributable to a change in actuarial assumptions, and also a decline and an increase in the fair value of plan investments from December 31, 2020 to December 31, 2021. The decrease and increase in fair value of the aforementioned related party pension plan investments approximated Ps. 14,820,220 and Ps. (20,234,095) during the years ended December 31, 2020 and 2021, respectively.
The assumptions used in determining the net period cost were as follows:
 
 
 
2019
 
2020
 
2021
 
 
Puerto
Rico
 
 
Brazil
 
 
Mexico
 
 
Europe
 
Puerto
Rico
 
 
Brazil
 
 
Mexico
 
 
Europe
 
Puerto
Rico
 
 
Brazil
 
 
Mexico
 
 
Europe
   
 
   
 
 
   
 
 
   
 
0.75%,
 
 
 
   
 
 
   
 
 
   
 
0.25%,
 
 
 
   
 
 
   
 
 
   
 
0.25%,
 
   
 
   
 
 
   
 
 
   
 
1.00% &  
 
   
 
 
6.48% &  
 
 
   
 
0.50% &  
 
   
 
 
8.51% &
 
 
 
   
 
0.75% &
                         
Discount rate and long-term
 
rate
 
return
 
 
3.23
%

 
 
7.03
%

 
 
10.50
%

 
1.25%  
 
2.34
%

 
 
7.39
%

 
 
10.04
%

 
0.75%  
 
2.75
%

 
 
8.67%
 
 
 
10.4
%

 
1.00%
                         
   
 
   
 
 
   
 
 
   
 
3.00%,  
 
   
 
 
   
 
 
   
 
3.00%,  
 
   
 
 
   
 
 
   
 
3.00%,
   
 
   
 
 
   
 
 
   
 
3.5% &  
 
   
 
 
   
 
 
   
 
3.5% &  
 
   
 
 
   
 
 
   
 
3.40% &
Rate of future salary increases
 
 
2.75%  
 
 
3.80%  
 
 
3.20%  
 
4.40%  
 
2.75%  
 
 
3.25%  
 
 
2.84%  
 
4.10%  
 
2.75%
 
 
 
3.25%
 
 
 
2.80%
 
 
4.00%
                         
Percentage of increase in health care
costs for the coming year
 
 
3.18%  
 
 
10.30%  
 
 
   
 
   
 
2.28%  
 
 
9.96%  
 
 
   
 
   
 
2.72%
 
 
 
9.44%
 
 
 
   
 
 
                         
Year to which this level will be
maintained
 
 
N/A  
 
 
2029  
 
 
   
 
   
 
N/A  
 
 
2031  
 
 
   
 
   
 
NA
 
 
 
2030
 
 
 
   
 
 
                         
Rate of increase of pensions
 
 
   
 
 
   
 
 
   
 
1.60%  
 
   
 
 
   
 
 
   
 
1.60%  
 
   
 
 
   
 
 
   
 
1.60%
                         
Employee turnover rate*
 
 
   
 
 
   
 
 
   
 
0.00%-1.38%
 
 
   
 
 
   
 
 
   
 
0.00%-1.31%
 
 
   
 
 
   
 
 
   
 
0.00%-1.12%
 
*
Depending on years of service
 
Biometric
 
Puerto Rico:     
Mortality:    RP 2014, MSS 202
1
Tables.
Disability:    1985 Pension Disability Table
   
Brazil:     
   
Mortality:    2000 Basic AT Table for gender
Disability for assets:    UP 84 modified table for gender
Disability retirement:    80 CSO Code Table
Rotation:    Probability of leaving the Company other than death, Disability and retirement is zero
Europe
Life expectancy in Austria is base on “AVÖ 2018-P – Rechnungsgrundlagen für die Pensionsversicherung – Pagler & Pagler”.
 
Telmex     
Mortality:    Mexican 2000 (CNSF) adjusted
Disability:    Mexican Social Security adjusted by Telmex experience
Turnover:    Telmex experience
Retirement:    Telmex experience
For the year ended December 31, 2021, the Company conducted a sensitivity analysis on the most significant variables that affect the DBO, simulating independently, reasonable changes to roughly 100 basis points in each of these variables. The increase (decrease) would have resulted in the DBO pension and other benefits at December 31, 2021 are as follows:
 
    
-100 points
    
+100 points
 
Discount rate
  
Ps.
32,094,727     
Ps.
(22,626,321
Health care cost trend rat
  
Ps.
(431,724   
Ps.
499,356  
Telmex Plans
Part of the Telmex´s employees are covered under defined benefit pension plans and seniority premiums. Pension benefits and seniority premiums are determined on the basis in their final year of employment, their seniority, and their age at the time of retirement. Telmex has set up an irrevocable trust fund to finance these employee benefits and has adopted the policy of making contributions to such fund when it is considered necessary.
Europe
Defined benefit pension plans
A1 Telekom Austria Group provides defined benefits for certain former employees in Austria. All eligible employees are retired and were employed prior to January 1, 1975. This unfunded plan provides benefits based on a percentage of salary and years employed, not exceeding 80% of the salary before retirement, and taking into consideration the pension provided by the social security system. A1 Telekom Austria Group is exposed primarily to the risk of development of life expectancy and inflation because the benefits from pension plans are lifetime benefits. Furthermore, at December 31, 2021, approximately 24% (2020: 20%) of the obligation for pensions relate to the employees of the company Akenes in Lausanne.
Service awards
Civil servants and certain employees (in the following “employees”) are eligible to receive service awards. In accordance with the legal regulations, eligible employees receive a cash bonus of two months’ salary after 25 years of service and four months’ salary after 40 years of service. Employees with at least 35 years of service when retiring (at the age of 65) or who are retiring based on specific legal regulations are also eligible to receive the service award of four monthly salaries. The obligation is accrued over the period of service, taking into account the employee turnover rate for employees who leave employment prematurely. The main risk that A1 Telekom Austria Group is exposed to is the risk of development of salary increases and changes of interest rates.
Severance
Defined contribution plans
Employees who started work for A1 Telekom Austria Group in Austria on or after January 1, 2003 are covered by a defined contribution plan. In 2021, A1 Telekom Austria Group paid Ps. 68,425 (2020: Ps. 66,294), 1.53% of the salary or wage, into this defined contribution plan (BAWAG Allianz Mitarbeitervorsorgekasse AG).
Defined benefit plans
Severance benefit obligations for employees, whose employment commenced before January 1, 2003, excluding civil servants, are covered by defined benefit plans. Upon termination of employment by A1 Telekom Austria Group or upon retirement, eligible employees receive severance payments. Depending on their time in service, their severance amounts to a multiple of their monthly basic compensation plus variable components such as overtime or bonuses, up to a maximum of twelve monthly salaries. In case of death, the heirs of eligible employees receive 50% of the severance benefits. The primary risks to A1 Telekom Austria Group are salary increases and changes of interest rates.
b) Defined Contribution Plans
Brazil
Claro makes contributions to the DCP through Embratel Social Security Fund – Telos. Contributions are computed based on the salaries of the employees, who decide on the percentage of their contributions to the plan (participants enrolled before October 31st, 2014 is from 1% to 8% and, for those subscribed after that date, the contribution is from 1% to 7% of their salaries). Claro contributes the same percentage as the employee, capped at 8% of the participant’s balance for the employees that are eligible to participate in this plan.
At December 31, 2020 and 2021, the balance of the DCP liability was Ps. 980,014 and Ps
.
274,630 respectively. For the years ended December 31, 2019, 2020 and 2021 the cost of labor were Ps. 3,365, Ps. 2,930 and Ps.
 
61,649, respectively.
Europe
In Austria, pension benefits are generally provided by the social security system for employees, and by the government for civil servants. The contributions of 12.55% of gross salaries that A1 Telekom Austria Group made in 2021 to the social security system and the government in Austria amount to Ps. 1,436,587 (2020: Ps.
 
1,474,721). In 2021, contributions of the foreign subsidiaries into the respective systems range between 7% and 29% of gross salaries and amount to Ps. 601,626 (2020: Ps. 601,476).
Additionally, A1 Telekom Austria Group offers a defined contribution plan for employees of some of its Austrian subsidiaries. A1 Telekom Austria Group’s contributions to this plan are based on a percentage of the compensation not exceeding 5%. In 2021, the annual expenses for this plan amounted to Ps. 286,195 (2020: Ps.
 
295,567).
As of December 31, 2020 and 2021 the liability related to this defined contribution plan amounted to Ps. 134,034 and Ps.
 
114,233, respectively.
Other countries
For the rest of the countries where the Company operates and that do not have defined benefit plans or defined contribution plans, the Company makes contributions to the respective governmental social security agencies which are recognized in results of operations as they are incurred.
c) Long-term direct employee benefits
 
     Balance at
December 31,
2019
     Effect of
translation
    Increase of
the year
     Payments     Balance at
December 31,
2020
 
Long-term direct employee benefits
   Ps. 8,175,767      Ps. 1,256,880     Ps. 1,729,392      Ps. (2,411,436   Ps. 8,750,603  
    
 
 
    
 
 
   
 
 
    
 
 
   
 
 
 
           
    
Balance at
December 31,
2020
    
Effect of
translation
   
Increase of
the year
    
Payments
   
Balance at
December 31,
2021
 
Long-term direct employee benefits
  
Ps.
8,750,603
 
  
Ps.
(328,619
 
Ps.
1,824,693
 
  
Ps.
(2,320,831
 
Ps.
7,925,846
 
    
 
 
    
 
 
   
 
 
    
 
 
   
 
 
 
In 2008, a comprehensive restructuring program was initiated in the segment Austria. The provision for restructuring includes future compensation of employees who will no longer provide services for A1 Telekom Austria Group but who cannot be laid off due to their status as civil servants. These employment contracts are onerous contracts under IAS 37, as the unavoidable cost related to the contractual obligation exceeds the future economic benefit. The restructuring program also includes social plans for employees whose employment will be terminated in a socially responsible way. In 2009 and every year from 2011 to 2019, new social plans were initiated that provide for early retirement, special severance packages and golden handshake options. Due to their nature as termination benefits, these social plans are accounted for according to IAS 19.