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Condensed Consolidated Statements of Operations (Parenthetical) - USD ($) $ in Thousands | 3 Months Ended | 6 Months Ended
--- | --- | ---
Jul. 31, 2019 | Jul. 31, 2018 | Jul. 31, 2019 | Jul. 31, 2018
Costs of subscription services |  |  |  |
Share-based compensation expense | $ 12,001 | $ 8,521 | $ 22,416 | $ 16,398
Costs of professional services |  |  |  |
Share-based compensation expense | 18,991 | 12,518 | 35,141 | 23,310
Product development |  |  |  |
Share-based compensation expense | 105,758 | 75,354 | 196,995 | 143,865
Sales and marketing |  |  |  |
Share-based compensation expense | 42,690 | 29,367 | 81,544 | 54,979
General and administrative |  |  |  |
Share-based compensation expense | $ 29,781 | $ 21,303 | $ 58,360 | $ 41,170

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