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Unearned Revenue and Performance Obligations - Transaction Price Allocated to the Remaining Performance Obligations (Detail) - Subscription services
$ in Millions
Jul. 31, 2019
USD ($)
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]  
Revenue is expected to be recognized from remaining performance obligations for subscription contracts $ 7,030
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2019-08-01  
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]  
Revenue is expected to be recognized from remaining performance obligations for subscription contracts $ 4,770
Recognition period 24 months