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Condensed Consolidated Statements of Operations - USD ($)
shares in Thousands, $ in Thousands
 3 Months Ended 9 Months Ended
Oct. 31, 2023
Oct. 31, 2022
Oct. 31, 2023
Oct. 31, 2022
Revenues:        
Total revenues $ 1,865,675 $ 1,599,103 $ 5,336,753 $ 4,569,558
Costs and expenses:        
Product development [1] 618,736 565,727 1,828,870 1,655,071
Sales and marketing [1] 537,816 470,196 1,580,639 1,358,198
General and administrative [1] 176,028 153,708 512,148 427,832
Total costs and expenses 1,777,820 1,625,424 5,232,441 4,702,800
Operating income (loss) 87,855 (26,321) 104,312 (133,242)
Other income (expense), net 41,388 4,163 113,652 (48,789)
Income (loss) before provision for (benefit from) income taxes 129,243 (22,158) 217,964 (182,031)
Provision for (benefit from) income taxes 15,534 52,563 25,459 59,021
Net income (loss) $ 113,709 $ (74,721) $ 192,505 $ (241,052)
Net income (loss) per share, basic (in dollars per share) $ 0.43 $ (0.29) $ 0.74 $ (0.95)
Net income (loss) per share, diluted (in dollars per share) $ 0.43 $ (0.29) $ 0.73 $ (0.95)
Weighted-average shares used to compute net income (loss) per share, basic (in shares) 262,153 255,753 260,747 253,975
Weighted-average shares used to compute net income (loss) per share, diluted (in shares) 266,377 255,753 264,087 253,975
Subscription services        
Revenues:        
Total revenues $ 1,691,116 $ 1,432,393 $ 4,842,964 $ 4,071,804
Costs and expenses:        
Total costs and expenses [1] 263,840 259,397 758,551 737,301
Professional services        
Revenues:        
Total revenues 174,559 166,710 493,789 497,754
Costs and expenses:        
Total costs and expenses [1] $ 181,400 $ 176,396 $ 552,233 $ 524,398
[1]
(1) Costs and expenses include share-based compensation expenses as follows:
Three Months Ended October 31, Nine Months Ended October 31,
2023202220232022
Costs of subscription services$30,543 $25,598 $89,793 $76,918 
Costs of professional services28,738 26,577 87,532 79,999 
Product development162,025 149,279 493,934 449,764 
Sales and marketing64,805 61,186 211,560 180,233 
General and administrative63,146 51,556 187,810 146,795 
Total share-based compensation expenses$349,257 $314,196 $1,070,629 $933,709