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Condensed Consolidated Statements of Operations - USD ($)
shares in Thousands, $ in Millions
 3 Months Ended 9 Months Ended
Oct. 31, 2024
Oct. 31, 2023
Oct. 31, 2024
Oct. 31, 2023
Revenues:        
Revenues $ 2,160 $ 1,866 $ 6,235 $ 5,337
Costs and expenses:        
Product development [1] 647 619 1,952 1,829
Sales and marketing [1] 620 538 1,804 1,581
General and administrative [1] 198 176 609 512
Total costs and expenses 1,995 1,778 5,895 5,233
Operating income (loss) 165 88 340 104
Other income (expense), net 62 41 178 114
Income (loss) before provision for (benefit from) income taxes 227 129 518 218
Provision for (benefit from) income taxes 34 15 86 25
Net income (loss) $ 193 $ 114 $ 432 $ 193
Net income (loss) per share, basic (in dollars per share) $ 0.73 $ 0.43 $ 1.63 $ 0.74
Net income (loss) per share, diluted (in dollars per share) $ 0.72 $ 0.43 $ 1.61 $ 0.73
Weighted-average shares used to compute net income (loss) per share, basic (in shares) 265,411 262,153 265,062 260,747
Weighted-average shares used to compute net income (loss) per share, diluted (in shares) 268,549 266,377 268,936 264,087
Subscription services        
Revenues:        
Revenues $ 1,959 $ 1,691 $ 5,678 $ 4,843
Costs and expenses:        
Total costs and expenses [1] 329 264 924 759
Professional services        
Revenues:        
Revenues 201 175 557 494
Costs and expenses:        
Total costs and expenses [1] $ 201 $ 181 $ 606 $ 552
[1]
(1) Costs and expenses include share-based compensation expenses as follows:
Three Months Ended October 31, Nine Months Ended October 31,
2024202320242023
Costs of subscription services$35 $30 $108 $90 
Costs of professional services28 29 86 87 
Product development162 162 498 494 
Sales and marketing78 65 226 212 
General and administrative65 63 204 188 
Total share-based compensation expenses$368 $349 $1,122 $1,071