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Restructuring - Narrative (Details) - USD ($) $ in Millions | 3 Months Ended | 6 Months Ended
--- | --- | ---
Jul. 31, 2025 | Apr. 30, 2025 | Jan. 31, 2025 | Jul. 31, 2024 | Jul. 31, 2025 | Jul. 31, 2024
Restructuring Cost and Reserve [Line Items] |  |  |  |  |  |  |
Charges | [1] | $ 1 |  |  | $ 1 | $ 167 | $ 8
Office Space Reductions |  |  |  |  |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |  |  |  |  |
Exit charges |  |  |  |  | $ 1 |  | $ 8
Fiscal 2026 Restructuring Plan |  |  |  |  |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |  |  |  |  |
Percent of positions eliminated |  |  |  |  |  | 7.50% |
Restructuring and related costs |  | 232 |  |  |  | $ 232 |
Charges |  | 1 | $ 166 | $ 65 |  | 167 |
Fiscal 2026 Restructuring Plan | Employee Severance, Employee Benefits, and Share-Based Compensation |  |  |  |  |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |  |  |  |  |
Restructuring and related costs |  | 198 |  |  |  | 198 |
Fiscal 2026 Restructuring Plan | Impairment of Office Space |  |  |  |  |  |  |
Restructuring Cost and Reserve [Line Items] |  |  |  |  |  |  |
Restructuring and related costs |  | $ 34 |  |  |  | $ 34 |
[1] |
(1) Costs and expenses include share-based compensation expense as follows:
| Three Months Ended July 31, |  | Six Months Ended July 31,
| 2025 |  | 2024 |  | 2025 |  | 2024
Costs of subscription services | $ | 39 |  |  | $ | 35 |  |  | $ | 81 |  |  | $ | 73 |
Costs of professional services | 28 |  |  | 28 |  |  | 58 |  |  | 59 |
Product development | 170 |  |  | 163 |  |  | 353 |  |  | 336 |
Sales and marketing | 84 |  |  | 77 |  |  | 177 |  |  | 149 |
General and administrative | 70 |  |  | 67 |  |  | 140 |  |  | 138 |
Restructuring | 0 |  |  | 0 |  |  | 42 |  |  | 0 |
Total share-based compensation expense | $ | 391 |  |  | $ | 370 |  |  | $ | 851 |  |  | $ | 755 |

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- Definition Amount of expenses associated with exit or disposal activities pursuant to an authorized plan. Includes, but is not limited to, one-time termination benefits, termination of an operating lease or other contract, consolidating or closing facilities, and relocating employees, and termination benefits associated with an ongoing benefit arrangement. Excludes expenses associated with special or contractual termination benefits, a discontinued operation or an asset retirement obligation. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Name Accounting Standards Codification -Section 45 -Paragraph 28 -Subparagraph (b) -SubTopic 10 -Topic 230 -Publisher FASB -URI https://asc.fasb.org/1943274/2147482740/230-10-45-28 + Details
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- Definition Amount of costs incurred to date for the specified restructuring cost. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Topic 420 -SubTopic 10 -Name Accounting Standards Codification -Section S99 -Paragraph 2 -Subparagraph (SAB Topic 5.P.4.d) -Publisher FASB -URI https://asc.fasb.org/1943274/2147479823/420-10-S99-2 Reference 2: http://www.xbrl.org/2003/role/disclosureRef -Topic 420 -SubTopic 10 -Name Accounting Standards Codification -Section S99 -Paragraph 2 -Subparagraph (SAB Topic 5.P.4.b.1) -Publisher FASB -URI https://asc.fasb.org/1943274/2147479823/420-10-S99-2 Reference 3: http://www.xbrl.org/2003/role/disclosureRef -Topic 420 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 1 -Subparagraph (b)(1) -Publisher FASB -URI https://asc.fasb.org/1943274/2147482017/420-10-50-1 Reference 4: http://www.xbrl.org/2003/role/disclosureRef -Topic 420 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 1 -Subparagraph (d) -Publisher FASB -URI https://asc.fasb.org/1943274/2147482017/420-10-50-1 + Details
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