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Restructuring - Schedule of Restructuring and Related Costs (Details) - USD ($)
$ in Millions
 3 Months Ended 6 Months Ended
Jul. 31, 2025
Apr. 30, 2025
Jan. 31, 2025
Jul. 31, 2024
Jul. 31, 2025
Jul. 31, 2024
Restructuring Reserve [Roll Forward]            
Charges [1] $ 1     $ 1 $ 167 $ 8
Fiscal 2026 Restructuring Plan            
Restructuring Reserve [Roll Forward]            
Restructuring liability, beginning of the period 86 $ 57     57  
Charges 1 166 $ 65   167  
Payments (81)       (144)  
Non-cash items 0       (74)  
Restructuring liability, end of the period 6 86 57   6  
Fiscal 2026 Restructuring Plan | Workforce Reduction            
Restructuring Reserve [Roll Forward]            
Restructuring liability, beginning of the period 86 57     57  
Charges 1       133  
Payments (81)       (144)  
Non-cash items 0       (40)  
Restructuring liability, end of the period 6 86 57   6  
Fiscal 2026 Restructuring Plan | Office Space Reduction            
Restructuring Reserve [Roll Forward]            
Restructuring liability, beginning of the period 0 0     0  
Charges 0       34  
Payments 0       0  
Non-cash items 0       (34)  
Restructuring liability, end of the period $ 0 $ 0 $ 0   $ 0  
[1]
(1) Costs and expenses include share-based compensation expense as follows:
Three Months Ended July 31, Six Months Ended July 31,
2025202420252024
Costs of subscription services$39 $35 $81 $73 
Costs of professional services28 28 58 59 
Product development170 163 353 336 
Sales and marketing84 77 177 149 
General and administrative70 67 140 138 
Restructuring0 0 42 0 
Total share-based compensation expense$391 $370 $851 $755