XML 116 R99.htm IDEA: XBRL DOCUMENT v3.8.0.1
Stock Incentive Plans (Details) - USD ($)
$ / shares in Units, shares in Millions, $ in Millions
12 Months Ended
Dec. 31, 2017
Dec. 31, 2016
Dec. 31, 2015
Dec. 31, 2017
Stock Incentive Awards Units Outstanding (Roll Forward)        
Units outstanding at beginning of period (in shares) 55.1      
Granted (in shares) 16.7      
Settled (in shares) (16.3)      
Forfeited or expired (in shares) (2.6)      
Units outstanding at end of period (in shares) 52.9 55.1    
Stock Incentive Awards Weighted Average Grant Date Fair Value (Per Share) [Roll Forward]        
Weighted-average grant date fair value, Units outstanding at beginning of period (in dollars per share) $ 19.77      
Weighted-average grant date fair value, granted (in dollars per share) 26.75      
Weighted-average grant date fair value, settled (in dollars per share) 24.65      
Weighted-average grant date fair value, forfeited or expired (in dollars per share) 26.67      
Weighted-average grant date fair value, Units outstanding at end of period (in dollars per share) $ 19.77 $ 19.77   $ 21.75
Remaining Contractual Term [Abstract]        
Weighted Average Remaining Contractual Terms in years, Outstanding 2 years 2 years 6 months    
Compensation expense $ 585 $ 627 $ 422  
Unrecognized compensation expense       $ 278
Weighted-average period for total unrecognized compensation expense for nonvested equity awards 1 year 8 months 12 days      
Fair value of stock incentive awards vested $ 421 $ 325 $ 228  
Restricted Stock Units (RSUs) [Member]        
Stock Incentive Plans Narratives [Abstract]        
Service period 3 years      
Performance Share Units (PSUs) [Member]        
Stock Incentive Plans Narratives [Abstract]        
Performance period 3 years      
Stock options [Member]        
Stock Incentive Plans Narratives [Abstract]        
Expiration period 10 years      
Remaining Contractual Term [Abstract]        
Dividend yield 4.43%   4.60%  
Expected volatility 25.00%   26.10%  
Risk-free interest rate 1.97%   2.00%  
Expected option life 5 years 10 months 2 days   6 years 7 months 2 days  
Performance-based Employee Stock Options [Member]        
Stock Incentive Plans Narratives [Abstract]        
Service period 55 months      
Service-based Employee Stock Options [Member] | Minimum [Member]        
Stock Incentive Plans Narratives [Abstract]        
Service period 19 months      
Service-based Employee Stock Options [Member] | Maximum [Member]        
Stock Incentive Plans Narratives [Abstract]        
Service period 3 years      
Restricted Stock Awards (RSAs) [Member]        
Stock Incentive Plans Narratives [Abstract]        
Service period 3 years