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Condensed Consolidated Statements of Cash Flows (unaudited) - USD ($)
$ in Millions
 6 Months Ended
Jun. 30, 2020
Jun. 30, 2019
Cash flows from operating activities    
Net income $ 1,799 $ 2,143
Adjustments to reconcile net income to net cash provided by operating activities:    
Depreciation, amortization and other non-cash items 318 317
Realized capital (gains) losses (242) (986)
Pension and other postretirement remeasurement (gains) losses 391 140
Gain on disposition of operations (2) (3)
Interest credited to contractholder funds 332 318
Impairment of purchased intangibles 0 55
Changes in:    
Policy benefits and other insurance reserves (594) 211
Unearned premiums 143 214
Deferred policy acquisition costs (42) (27)
Premium installment receivables, net 81 (209)
Reinsurance recoverables, net (56) 235
Income taxes 257 159
Other operating assets and liabilities 491 (505)
Net cash provided by operating activities 2,876 2,062
Proceeds from sales    
Fixed income securities 19,952 17,811
Equity securities 6,473 2,098
Limited partnership interests 862 391
Other investments 135 223
Investment collections    
Fixed income securities 1,054 1,243
Mortgage loans 156 294
Other investments 81 138
Investment purchases    
Fixed income securities (24,214) (17,436)
Equity securities (2,907) (4,189)
Limited partnership interests (513) (672)
Mortgage loans (196) (311)
Other investments (199) (394)
Change in short-term investments, net (1,477) (147)
Purchases of property and equipment, net (166) (173)
Acquisition of operations 1 (18)
Net cash used in investing activities (958) (1,142)
Cash flows from financing activities    
Proceeds from issuance of long-term debt 0 492
Redemption and repayment of long-term debt 0 (317)
Redemption of preferred stock (288) 0
Contractholder fund deposits 494 504
Contractholder fund withdrawals (791) (876)
Dividends paid on common stock (331) (324)
Dividends paid on preferred stock (56) (61)
Treasury stock purchases (821) (332)
Shares reissued under equity incentive plans, net 52 44
Other 32 50
Net cash used in financing activities (1,709) (820)
Net increase in cash 209 100
Cash at beginning of period 338 499
Cash at end of period $ 547 $ 599