EX-99.2 3 ex992qfsq121doc.htm EX-99.2
Table of Contents
Exhibit 99.2
First Quarter
Financial Supplement
March 31, 2021
1

Table of Contents

| METLIFE TABLE OF CONTENTS
| GAAP INTERIM CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS | 2
| CORPORATE OVERVIEW | 3
| KEY ADJUSTED EARNINGS STATEMENT LINE ITEMS | 5
| EXPENSE DETAIL AND RATIOS | 7
| CONSOLIDATED BALANCE SHEETS | 8
| SUMMARY OF ADJUSTED EARNINGS AVAILABLE TO COMMON SHAREHOLDERS | 9
| ADJUSTED RETURN ON ALLOCATED EQUITY AND ALLOCATED TANGIBLE EQUITY | 10
| U.S. |
| Statements of Adjusted Earnings Available to Common Shareholders | 11
| Group Benefits - Statements of Adjusted Earnings Available to Common Shareholders | 12
| Retirement and Income Solutions - Statements of Adjusted Earnings Available to Common Shareholders | 13
| Group Benefits - Future Policy Benefits and Policyholder Account Balances; and Separate Account Liabilities | 14
| Group Benefits - Other Expenses by Major Category; and Other Statistical Information | 15
| Retirement and Income Solutions - Future Policy Benefits and Policyholder Account Balances; Separate Account Liabilities; Synthetic GICs; and Longevity Reinsurance | 16
| Retirement and Income Solutions - Other Expenses by Major Category; and Spread | 17
| ASIA |
| Statements of Adjusted Earnings Available to Common Shareholders | 18
| Adjusted Premiums, Fees and Other Revenues; Other Expenses by Major Category; Sales on a Constant Currency Basis; and Other Statistical Information | 19
| General Account Assets Under Management and Related Measures | 20
| LATIN AMERICA |
| Statements of Adjusted Earnings Available to Common Shareholders | 21
| Other Expenses by Major Category; Sales on a Constant Currency Basis; and Other Statistical Information | 22
| EMEA |
| Statements of Adjusted Earnings Available to Common Shareholders | 23
| Other Expenses by Major Category; and Other Statistical Information | 24
| METLIFE HOLDINGS |
| Statements of Adjusted Earnings Available to Common Shareholders | 25
| Future Policy Benefits and Policyholder Account Balances; and Separate Account Liabilities | 26
| Other Expenses by Major Category; and Other Statistical Information | 27
| CORPORATE & OTHER |
| Statements of Adjusted Earnings Available to Common Shareholders; and Adjusted Earnings Available to Common Shareholders by Source | 28
| INVESTMENTS |
| Investment Portfolio Results by Asset Category and Annualized Yields | 29
| Summary of Fixed Maturity Securities Available-for-Sale by Sector and Quality Distribution; and Gross Unrealized Gains and Losses: Fixed Maturity Securities Available-for-Sale | 30
| Summary of Mortgage Loans; and Summary of Commercial Mortgage Loans by Region and Property Type | 31
| Footnotes | 32
| APPENDIX |
| Reconciliation Detail | A-1
| Notable Items | A-2
| Equity Details, Book Value Details and Return on Equity | A-3
| Adjusted Premiums, Fees and Other Revenues, Other Expenses and Adjusted Earnings Available to Common Shareholders - Constant Currency Basis | A-4
| Non-GAAP and Other Financial Disclosures | A-5
| Acronyms | A-8

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Table of Contents

| METLIFE |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| As used in this QFS, “MetLife," “we” and “our” refer to MetLife, Inc., a Delaware corporation incorporated in 1999, its subsidiaries and affiliates. In this QFS, MetLife presents certain measures of its performance that are not calculated in accordance with GAAP. We believe that these non-GAAP financial measures enhance the understanding for MetLife and its investors of MetLife's performance by highlighting the results of operations and the underlying profitability drivers of our business. See Appendix for definitions of non-GAAP financial measures and other financial disclosures.
| GAAP INTERIM CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS |  |  |  |  |  |  |  |
|  | For the Three Months Ended |  |  | For the Year-to-Date Period Ended
| Unaudited (In millions) |  |  | March 31, 2020 |  |  | June 30, 2020 |  |  | September 30, 2020 |  |  | December 31, 2020 |  |  | March 31, 2021 |  |  |  | March 31, 2020 |  |  | March 31, 2021 |
| Revenues |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Premiums |  |  | $ | 9,466 |  |  |  | $ | 8,736 |  |  |  | $ | 9,935 |  |  |  | $ | 13,897 |  |  |  | $ | 10,327 |  |  |  |  | $ | 9,466 |  |  |  | $ | 10,327 |  |
| Universal life and investment-type product policy fees |  |  | 1,431 |  |  |  | 1,299 |  |  |  | 1,497 |  |  |  | 1,376 |  |  |  | 1,391 |  |  |  |  | 1,431 |  |  |  | 1,391 |  |
| Net investment income |  |  | 3,061 |  |  |  | 4,087 |  |  |  | 4,729 |  |  |  | 5,240 |  |  |  | 5,314 |  |  |  |  | 3,061 |  |  |  | 5,314 |  |
| Other revenues |  |  | 439 |  |  |  | 456 |  |  |  | 455 |  |  |  | 499 |  |  |  | 631 |  |  |  |  | 439 |  |  |  | 631 |  |
| Net investment gains (losses) |  |  | (288) |  |  |  | 231 |  |  |  | (20) |  |  |  | (33) |  |  |  | 134 |  |  |  |  | (288) |  |  |  | 134 |  |
| Net derivative gains (losses) |  |  | 4,201 |  |  |  | (710) |  |  |  | (581) |  |  |  | (1,561) |  |  |  | (2,235) |  |  |  |  | 4,201 |  |  |  | (2,235) |  |
| Total revenues |  |  | 18,310 |  |  |  | 14,099 |  |  |  | 16,015 |  |  |  | 19,418 |  |  |  | 15,562 |  |  |  |  | 18,310 |  |  |  | 15,562 |  |
| Expenses |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Policyholder benefits and claims |  |  | 9,022 |  |  |  | 8,667 |  |  |  | 10,000 |  |  |  | 13,772 |  |  |  | 10,523 |  |  |  |  | 9,022 |  |  |  | 10,523 |  |
| Interest credited to policyholder account balances |  |  | 80 |  |  |  | 1,962 |  |  |  | 1,416 |  |  |  | 1,756 |  |  |  | 1,351 |  |  |  |  | 80 |  |  |  | 1,351 |  |
| Policyholder dividends |  |  | 292 |  |  |  | 290 |  |  |  | 206 |  |  |  | 302 |  |  |  | 247 |  |  |  |  | 292 |  |  |  | 247 |  |
| Capitalization of DAC |  |  | (774) |  |  |  | (671) |  |  |  | (764) |  |  |  | (804) |  |  |  | (775) |  |  |  |  | (774) |  |  |  | (775) |  |
| Amortization of DAC and VOBA |  |  | 788 |  |  |  | 560 |  |  |  | 1,066 |  |  |  | 746 |  |  |  | 590 |  |  |  |  | 788 |  |  |  | 590 |  |
| Amortization of negative VOBA |  |  | (10) |  |  |  | (10) |  |  |  | (15) |  |  |  | (10) |  |  |  | (9) |  |  |  |  | (10) |  |  |  | (9) |  |
| Interest expense on debt |  |  | 222 |  |  |  | 232 |  |  |  | 229 |  |  |  | 230 |  |  |  | 228 |  |  |  |  | 222 |  |  |  | 228 |  |
| Other expenses |  |  | 3,047 |  |  |  | 2,872 |  |  |  | 2,954 |  |  |  | 3,262 |  |  |  | 3,116 |  |  |  |  | 3,047 |  |  |  | 3,116 |  |
| Total expenses |  |  | 12,667 |  |  |  | 13,902 |  |  |  | 15,092 |  |  |  | 19,254 |  |  |  | 15,271 |  |  |  |  | 12,667 |  |  |  | 15,271 |  |
| Income (loss) before provision for income tax |  |  | 5,643 |  |  |  | 197 |  |  |  | 923 |  |  |  | 164 |  |  |  | 291 |  |  |  |  | 5,643 |  |  |  | 291 |  |
| Provision for income tax expense (benefit) |  |  | 1,242 |  |  |  | 47 |  |  |  | 214 |  |  |  | 6 |  |  |  | (72) |  |  |  |  | 1,242 |  |  |  | (72) |  |
| Net income (loss) |  |  | 4,401 |  |  |  | 150 |  |  |  | 709 |  |  |  | 158 |  |  |  | 363 |  |  |  |  | 4,401 |  |  |  | 363 |  |
| Less: Net income (loss) attributable to noncontrolling interests |  |  | 3 |  |  |  | 5 |  |  |  | 3 |  |  |  | — |  |  |  | 5 |  |  |  |  | 3 |  |  |  | 5 |  |
| Net income (loss) attributable to MetLife, Inc. |  |  | 4,398 |  |  |  | 145 |  |  |  | 706 |  |  |  | 158 |  |  |  | 358 |  |  |  |  | 4,398 |  |  |  | 358 |  |
| Less: Preferred stock dividends |  |  | 32 |  |  |  | 77 |  |  |  | 59 |  |  |  | 34 |  |  |  | 68 |  |  |  |  | 32 |  |  |  | 68 |  |
| Preferred stock redemption premium |  |  | — |  |  |  | — |  |  |  | 14 |  |  |  | — |  |  |  | — |  |  |  |  | — |  |  |  | — |  |
| Net income (loss) available to MetLife, Inc.'s common shareholders |  |  | $ | 4,366 |  |  |  | $ | 68 |  |  |  | $ | 633 |  |  |  | $ | 124 |  |  |  | $ | 290 |  |  |  |  | $ | 4,366 |  |  |  | $ | 290 |  |
| Premiums, fees and other revenues |  |  | $ | 11,336 |  |  |  | $ | 10,491 |  |  |  | $ | 11,887 |  |  |  | $ | 15,772 |  |  |  | $ | 12,349 |  |  |  |  | $ | 11,336 |  |  |  | $ | 12,349 |  |

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Table of Contents

| METLIFE CORPORATE OVERVIEW
|  |  | For the Three Months Ended
| Unaudited (In millions, except per share data) |  | March 31, 2020 |  |  | June 30, 2020 |  |  | September 30, 2020 |  |  | December 31, 2020 |  |  | March 31, 2021 |
| Net income (loss) available to MetLife, Inc.'s common shareholders |  | $ | 4,366 |  |  |  | $ | 68 |  |  |  | $ | 633 |  |  |  | $ | 124 |  |  |  | $ | 290 |  |
| Adjustments from net income (loss) available to MetLife, Inc.'s common shareholders to adjusted earnings available to common shareholders: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Less: Net investment gains (losses) |  | (288) |  |  |  | 231 |  |  |  | (20) |  |  |  | (33) |  |  |  | 134 |  |
| Less: Net derivative gains (losses) |  | 4,201 |  |  |  | (710) |  |  |  | (581) |  |  |  | (1,561) |  |  |  | (2,235) |  |
| Less: Goodwill impairment |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |
| Less: Other adjustments to net income (loss) (1) |  | (65) |  |  |  | (357) |  |  |  | (522) |  |  |  | (575) |  |  |  | (174) |  |
| Less: Provision for income tax (expense) benefit |  | (928) |  |  |  | 151 |  |  |  | 195 |  |  |  | 455 |  |  |  | 605 |  |
| Add: Net income (loss) attributable to noncontrolling interests |  | 3 |  |  |  | 5 |  |  |  | 3 |  |  |  | — |  |  |  | 5 |  |
| Add: Preferred stock redemption premium |  | — |  |  |  | — |  |  |  | 14 |  |  |  | — |  |  |  | — |  |
| Adjusted earnings available to common shareholders |  | 1,449 |  |  |  | 758 |  |  |  | 1,578 |  |  |  | 1,838 |  |  |  | 1,965 |  |
| Less: Total notable items (2) |  | — |  |  |  | — |  |  |  | (203) |  |  |  | — |  |  |  | — |  |
| Adjusted earnings available to common shareholders, excluding total notable items (2) |  | $ | 1,449 |  |  |  | $ | 758 |  |  |  | $ | 1,781 |  |  |  | $ | 1,838 |  |  |  | $ | 1,965 |  |
| Net income (loss) available to MetLife, Inc.'s common shareholders per diluted common share |  | $ | 4.75 |  |  |  | $ | 0.07 |  |  |  | $ | 0.69 |  |  |  | $ | 0.14 |  |  |  | $ | 0.33 |  |
| Less: Net investment gains (losses) |  | (0.31) |  |  |  | 0.25 |  |  |  | (0.02) |  |  |  | (0.04) |  |  |  | 0.15 |  |
| Less: Net derivative gains (losses) |  | 4.57 |  |  |  | (0.78) |  |  |  | (0.64) |  |  |  | (1.72) |  |  |  | (2.51) |  |
| Less: Goodwill impairment |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |
| Less: Other adjustments to net income (loss) |  | (0.08) |  |  |  | (0.39) |  |  |  | (0.57) |  |  |  | (0.63) |  |  |  | (0.19) |  |
| Less: Provision for income tax (expense) benefit |  | (1.01) |  |  |  | 0.17 |  |  |  | 0.21 |  |  |  | 0.50 |  |  |  | 0.69 |  |
| Add: Net income (loss) attributable to noncontrolling interests |  | — |  |  |  | 0.01 |  |  |  | — |  |  |  | — |  |  |  | 0.01 |  |
| Add: Preferred stock redemption premium |  | — |  |  |  | — |  |  |  | 0.02 |  |  |  | — |  |  |  | — |  |
| Adjusted earnings available to common shareholders per diluted common share |  | 1.58 |  |  |  | 0.83 |  |  |  | 1.73 |  |  |  | 2.03 |  |  |  | 2.20 |  |
| Less: Total notable items per diluted common share (2) |  | — |  |  |  | — |  |  |  | (0.22) |  |  |  | — |  |  |  | — |  |
| Adjusted earnings available to common shareholders, excluding total notable items, per diluted common share (2), (3) |  | $ | 1.58 |  |  |  | $ | 0.83 |  |  |  | $ | 1.95 |  |  |  | $ | 2.03 |  |  |  | $ | 2.20 |  |
|  |  | For the Three Months Ended
| Unaudited (In millions, except per share data) |  | March 31, 2020 |  |  | June 30, 2020 |  |  | September 30, 2020 |  |  | December 31, 2020 |  |  | March 31, 2021 |
| Notable items impacting adjusted earnings available to common shareholders (2): |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Actuarial assumption review and other insurance adjustments |  | $ | — |  |  |  | $ | — |  |  |  | $ | (203) |  |  |  | $ | — |  |  |  | $ | — |  |
| Expense initiative costs |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |
| Interest on tax adjustments |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |
| Tax adjustments |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |
| Total notable items |  | $ | — |  |  |  | $ | — |  |  |  | $ | (203) |  |  |  | $ | — |  |  |  | $ | — |  |
| Notable items impacting adjusted earnings available to common shareholders per diluted common share (2): |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Actuarial assumption review and other insurance adjustments |  | $ | — |  |  |  | $ | — |  |  |  | $ | (0.22) |  |  |  | $ | — |  |  |  | $ | — |  |
| Expense initiative costs |  | $ | — |  |  |  | $ | — |  |  |  | $ | — |  |  |  | $ | — |  |  |  | $ | — |  |
| Interest on tax adjustments |  | $ | — |  |  |  | $ | — |  |  |  | $ | — |  |  |  | $ | — |  |  |  | $ | — |  |
| Tax adjustments |  | $ | — |  |  |  | $ | — |  |  |  | $ | — |  |  |  | $ | — |  |  |  | $ | — |  |
| Total notable items |  | $ | — |  |  |  | $ | — |  |  |  | $ | (0.22) |  |  |  | $ | — |  |  |  | $ | — |  |
|  |  | For the Three Months Ended
| Unaudited (In millions) |  | March 31, 2020 |  |  | June 30, 2020 |  |  | September 30, 2020 |  |  | December 31, 2020 |  |  | March 31, 2021 |
| Weighted average common shares outstanding - diluted |  | 920.0 |  |  |  | 913.1 |  |  |  | 913.7 |  |  |  | 906.0 |  |  |  | 892.1 |  |
| (1)See Page A-1 for further detail. |
| (2)These notable items represent a positive (negative) impact to adjusted earnings available to common shareholders and adjusted earnings available to common shareholders per diluted common share. The per share data for each notable item is calculated on a standalone basis and may not sum to total notable items. Notable items reflect the unexpected impact of events that affect MetLife's results, but that were unknown and that MetLife could not anticipate when it devised its business plan. Notable items also include certain items regardless of the extent anticipated in the business plan, to help investors have a better understanding of MetLife's results and to evaluate and forecast those results. See Page A-2 for further detail. |
| (3)Calculated on a standalone basis and may not equal (i) adjusted earnings available to common shareholders per diluted common share, less (ii) total notable items per diluted common share. |

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| METLIFE CORPORATE OVERVIEW (CONTINUED) |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Unaudited |  | March 31, 2020 |  |  | June 30, 2020 |  |  | September 30, 2020 |  |  | December 31, 2020 |  |  | March 31, 2021 |
| Book value per common share (1) |  | $ | 72.62 |  |  |  | $ | 78.65 |  |  |  | $ | 76.20 |  |  |  | $ | 78.67 |  |  |  | $ | 70.08 |  |
| Book value per common share, excluding AOCI other than FCTA (1) |  | $ | 52.36 |  |  |  | $ | 52.27 |  |  |  | $ | 53.10 |  |  |  | $ | 54.18 |  |  |  | $ | 53.16 |  |
| Book value per common share - tangible common stockholders' equity (1) |  | $ | 42.33 |  |  |  | $ | 42.16 |  |  |  | $ | 42.86 |  |  |  | $ | 41.94 |  |  |  | $ | 41.34 |  |
|  |  | For the Three Months Ended
| Unaudited |  | March 31, 2020 |  |  | June 30, 2020 |  |  | September 30, 2020 |  |  | December 31, 2020 |  |  | March 31, 2021 |
| Return on MetLife, Inc.'s (2): |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Common stockholders' equity |  | 27.1 | % |  |  | 0.4 | % |  |  | 3.6 | % |  |  | 0.7 | % |  |  | 1.8 | % |
| Adjusted return on MetLife, Inc.'s (2): |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Common stockholders' equity |  | 9.0 | % |  |  | 4.4 | % |  |  | 9.0 | % |  |  | 10.6 | % |  |  | 11.9 | % |
| Common stockholders' equity, excluding AOCI other than FCTA |  | 12.6 | % |  |  | 6.4 | % |  |  | 13.2 | % |  |  | 15.2 | % |  |  | 16.5 | % |
| Common stockholders' equity, excluding total notable items (excludes AOCI other than FCTA) (3) |  | 12.6 | % |  |  | 6.4 | % |  |  | 14.9 | % |  |  | 15.2 | % |  |  | 16.5 | % |
| Tangible common stockholders' equity |  | 15.8 | % |  |  | 8.0 | % |  |  | 16.5 | % |  |  | 19.4 | % |  |  | 21.5 | % |
|  |  | For the Three Months Ended
| Unaudited (In millions) |  | March 31, 2020 |  |  | June 30, 2020 |  |  | September 30, 2020 |  |  | December 31, 2020 |  |  | March 31, 2021 |
| Common shares outstanding, beginning of period |  | 915.3 |  |  |  | 907.6 |  |  |  | 907.6 |  |  |  | 905.6 |  |  |  | 892.9 |  |
| Share repurchases |  | (10.6) |  |  |  | — |  |  |  | (2.1) |  |  |  | (13.6) |  |  |  | (18.6) |  |
| Newly issued shares |  | 2.9 |  |  |  | — |  |  |  | 0.1 |  |  |  | 0.9 |  |  |  | 4.0 |  |
| Common shares outstanding, end of period |  | 907.6 |  |  |  | 907.6 |  |  |  | 905.6 |  |  |  | 892.9 |  |  |  | 878.3 |  |
| Weighted average common shares outstanding - basic |  | 914.1 |  |  |  | 908.8 |  |  |  | 908.7 |  |  |  | 899.9 |  |  |  | 885.4 |  |
| Dilutive effect of the exercise or issuance of stock-based awards |  | 5.9 |  |  |  | 4.3 |  |  |  | 5.0 |  |  |  | 6.1 |  |  |  | 6.7 |  |
| Weighted average common shares outstanding - diluted |  | 920.0 |  |  |  | 913.1 |  |  |  | 913.7 |  |  |  | 906.0 |  |  |  | 892.1 |  |
| MetLife Policyholder Trust Shares |  | 139.2 |  |  |  | 138.4 |  |  |  | 137.3 |  |  |  | 136.0 |  |  |  | 134.4 |  |
| (1) Calculated using common shares outstanding, end of period. |
| (2) Annualized using quarter-to-date results. See Page A-3 for further detail. |
| (3)Notable items reflect the unexpected impact of events that affect MetLife’s results, but that were unknown and that MetLife could not anticipate when it devised its business plan. Notable items also include certain items regardless of the extent anticipated in the business plan, to help investors have a better understanding of MetLife's results and to evaluate and forecast those results. Notable items can affect MetLife’s results either positively or negatively. See Page A-2 for further detail. |

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| METLIFE KEY ADJUSTED EARNINGS STATEMENT LINE ITEMS |  |  |  |  |
|  |  | For the Three Months Ended |  | For the Year-to-Date Period Ended
| Unaudited (In millions) |  | March 31, 2020 |  | June 30, 2020 |  | September 30, 2020 |  | December 31, 2020 |  | March 31, 2021 |  |  | March 31, 2020 |  | March 31, 2021 |
| Total revenues |  | $ | 18,310 |  |  | $ | 14,099 |  |  | $ | 16,015 |  |  | $ | 19,418 |  |  | $ | 15,562 |  |  |  | $ | 18,310 |  |  | $ | 15,562 |  |
| Less: Net investment gains (losses) |  | (288) |  |  | 231 |  |  | (20) |  |  | (33) |  |  | 134 |  |  |  | (288) |  |  | 134 |  |
| Less: Net derivative gains (losses) |  | 4,201 |  |  | (710) |  |  | (581) |  |  | (1,561) |  |  | (2,235) |  |  |  | 4,201 |  |  | (2,235) |  |
| Less: Adjustments related to net investment gains (losses) and net derivative gains (losses) |  | 18 |  |  | 5 |  |  | 2 |  |  | 8 |  |  | — |  |  |  | 18 |  |  | — |  |
| Less: Other adjustments to revenues: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| GMIB fees |  | 26 |  |  | 25 |  |  | 26 |  |  | 25 |  |  | 25 |  |  |  | 26 |  |  | 25 |  |
| Investment hedge adjustments |  | (138) |  |  | (188) |  |  | (229) |  |  | (260) |  |  | (220) |  |  |  | (138) |  |  | (220) |  |
| Operating joint venture adjustments |  | — |  |  | — |  |  | — |  |  | 1 |  |  | — |  |  |  | — |  |  | — |  |
| Unit-linked contract income |  | (1,140) |  |  | 818 |  |  | 262 |  |  | 628 |  |  | 207 |  |  |  | (1,140) |  |  | 207 |  |
| Securitization entities income |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  |  | — |  |  | — |  |
| Certain partnership distributions |  | (4) |  |  | (1) |  |  | — |  |  | (6) |  |  | (3) |  |  |  | (4) |  |  | (3) |  |
| Settlement of foreign currency earnings hedges |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  |  | — |  |  | — |  |
| TSA fees |  | 42 |  |  | 39 |  |  | 39 |  |  | 39 |  |  | 35 |  |  |  | 42 |  |  | 35 |  |
| Divested businesses |  | 56 |  |  | 35 |  |  | 8 |  |  | 2 |  |  | 912 |  |  |  | 56 |  |  | 912 |  |
| Total adjusted revenues |  | $ | 15,537 |  |  | $ | 13,845 |  |  | $ | 16,508 |  |  | $ | 20,575 |  |  | $ | 16,707 |  |  |  | $ | 15,537 |  |  | $ | 16,707 |  |
|  |  | For the Three Months Ended |  | For the Year-to-Date Period Ended
| Unaudited (In millions) |  | March 31, 2020 |  | June 30, 2020 |  | September 30, 2020 |  | December 31, 2020 |  | March 31, 2021 |  |  | March 31, 2020 |  | March 31, 2021 |
| Net investment income |  | $ | 3,061 |  |  | $ | 4,087 |  |  | $ | 4,729 |  |  | $ | 5,240 |  |  | $ | 5,314 |  |  |  | $ | 3,061 |  |  | $ | 5,314 |  |
| Less: Adjustments to net investment income: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Investment hedge adjustments |  | (138) |  |  | (188) |  |  | (229) |  |  | (260) |  |  | (220) |  |  |  | (138) |  |  | (220) |  |
| Operating joint venture adjustments |  | — |  |  | — |  |  | — |  |  | 1 |  |  | — |  |  |  | — |  |  | — |  |
| Unit-linked contract income |  | (1,140) |  |  | 818 |  |  | 262 |  |  | 628 |  |  | 207 |  |  |  | (1,140) |  |  | 207 |  |
| Securitization entities income |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  |  | — |  |  | — |  |
| Certain partnership distributions |  | (4) |  |  | (1) |  |  | — |  |  | (6) |  |  | (3) |  |  |  | (4) |  |  | (3) |  |
| Divested businesses |  | 22 |  |  | 14 |  |  | 8 |  |  | 2 |  |  | 36 |  |  |  | 22 |  |  | 36 |  |
| Adjusted net investment income |  | $ | 4,321 |  |  | $ | 3,444 |  |  | $ | 4,688 |  |  | $ | 4,875 |  |  | $ | 5,294 |  |  |  | $ | 4,321 |  |  | $ | 5,294 |  |
|  |  | For the Three Months Ended |  | For the Year-to-Date Period Ended
| Unaudited (In millions) |  | March 31, 2020 |  | June 30, 2020 |  | September 30, 2020 |  | December 31, 2020 |  | March 31, 2021 |  |  | March 31, 2020 |  | March 31, 2021 |
| Variable investment income (Included in net investment income above) |  | $ | 351 |  |  | $ | (555) |  |  | $ | 652 |  |  | $ | 778 |  |  | $ | 1,390 |  |  |  | $ | 351 |  |  | $ | 1,390 |  |
|  |  | For the Three Months Ended |  | For the Year-to-Date Period Ended
| Unaudited (In millions) |  | March 31, 2020 |  | June 30, 2020 |  | September 30, 2020 |  | December 31, 2020 |  | March 31, 2021 |  |  | March 31, 2020 |  | March 31, 2021 |
| Premiums, fees and other revenues |  | $ | 11,336 |  |  | $ | 10,491 |  |  | $ | 11,887 |  |  | $ | 15,772 |  |  | $ | 12,349 |  |  |  | $ | 11,336 |  |  | $ | 12,349 |  |
| Less: Adjustments to premiums, fees and other revenues: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Unearned revenue adjustments |  | 18 |  |  | 5 |  |  | 2 |  |  | 8 |  |  | — |  |  |  | 18 |  |  | — |  |
| GMIB fees |  | 26 |  |  | 25 |  |  | 26 |  |  | 25 |  |  | 25 |  |  |  | 26 |  |  | 25 |  |
| Settlement of foreign currency earnings hedges |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  |  | — |  |  | — |  |
| TSA fees |  | 42 |  |  | 39 |  |  | 39 |  |  | 39 |  |  | 35 |  |  |  | 42 |  |  | 35 |  |
| Divested businesses |  | 34 |  |  | 21 |  |  | — |  |  | — |  |  | 876 |  |  |  | 34 |  |  | 876 |  |
| Adjusted premiums, fees and other revenues |  | $ | 11,216 |  |  | $ | 10,401 |  |  | $ | 11,820 |  |  | $ | 15,700 |  |  | $ | 11,413 |  |  |  | $ | 11,216 |  |  | $ | 11,413 |  |
| Adjusted premiums, fees and other revenues, on a constant currency basis |  | $ | 11,324 |  |  | $ | 10,587 |  |  | $ | 11,919 |  |  | $ | 15,711 |  |  | $ | 11,413 |  |  |  |  |  |  |

5

Table of Contents

| METLIFE KEY ADJUSTED EARNINGS STATEMENT LINE ITEMS (CONTINUED) |  |  |  |  |  |  |  |  |  |
|  | For the Three Months Ended |  | For the Year-to-Date Period Ended |  |  |  |  |
| Unaudited (In millions) | March 31, 2020 |  | June 30, 2020 |  | September 30, 2020 |  | December 31, 2020 |  | March 31, 2021 |  |  | March 31, 2020 |  | March 31, 2021 |  |  |  |  |  |
| Total expenses | $ | 12,667 |  |  | $ | 13,902 |  |  | $ | 15,092 |  |  | $ | 19,254 |  |  | $ | 15,271 |  |  |  | $ | 12,667 |  |  | $ | 15,271 |  |  |  |  |  |  |
| Less: Adjustments related to net investment gains (losses) and net derivative gains (losses) | 30 |  |  | (6) |  |  | 64 |  |  | 65 |  |  | (3) |  |  |  | 30 |  |  | (3) |  |  |  |  |  |  |
| Less: Goodwill impairment | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  |  | — |  |  | — |  |  |  |  |  |  |
| Less: Other adjustments to expenses: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| PBC hedge adjustment | 9 |  |  | 9 |  |  | 9 |  |  | 10 |  |  | 9 |  |  |  | 9 |  |  | 9 |  |  |  |  |  |  |
| Inflation and pass-through adjustments | 48 |  |  | 106 |  |  | (37) |  |  | 53 |  |  | (78) |  |  |  | 48 |  |  | (78) |  |  |  |  |  |  |
| GMIB costs and amortization of DAC and VOBA related to GMIB fees and GMIB costs | (128) |  |  | 85 |  |  | 238 |  |  | 169 |  |  | 115 |  |  |  | (128) |  |  | 115 |  |  |  |  |  |  |
| Market value adjustments and amortization of DAC, VOBA and negative VOBA related to market value adjustments | 11 |  |  | 21 |  |  | 21 |  |  | 17 |  |  | 23 |  |  |  | 11 |  |  | 23 |  |  |  |  |  |  |
| PAB hedge adjustments | (5) |  |  | (2) |  |  | (1) |  |  | (1) |  |  | — |  |  |  | (5) |  |  | — |  |  |  |  |  |  |
| Unit-linked contract costs | (1,138) |  |  | 796 |  |  | 266 |  |  | 612 |  |  | 210 |  |  |  | (1,138) |  |  | 210 |  |  |  |  |  |  |
| Securitization entities debt expense | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  |  | — |  |  | — |  |  |  |  |  |  |
| Noncontrolling interests | (3) |  |  | (7) |  |  | (4) |  |  | (2) |  |  | (6) |  |  |  | (3) |  |  | (6) |  |  |  |  |  |  |
| Regulatory implementation costs | 2 |  |  | — |  |  | 6 |  |  | 12 |  |  | (3) |  |  |  | 2 |  |  | (3) |  |  |  |  |  |  |
| Acquisition, integration and other costs | 6 |  |  | — |  |  | 7 |  |  | 29 |  |  | 4 |  |  |  | 6 |  |  | 4 |  |  |  |  |  |  |
| TSA fees | 42 |  |  | 39 |  |  | 39 |  |  | 39 |  |  | 35 |  |  |  | 42 |  |  | 35 |  |  |  |  |  |  |
| Divested businesses | 51 |  |  | 49 |  |  | 22 |  |  | 9 |  |  | 824 |  |  |  | 51 |  |  | 824 |  |  |  |  |  |  |
| Total adjusted expenses | $ | 13,742 |  |  | $ | 12,812 |  |  | $ | 14,462 |  |  | $ | 18,242 |  |  | $ | 14,141 |  |  |  | $ | 13,742 |  |  | $ | 14,141 |  |  |  |  |  |  |
|  | For the Three Months Ended |  | For the Year-to-Date Period Ended |  |  |  |  |
| Unaudited (In millions) | March 31, 2020 |  | June 30, 2020 |  | September 30, 2020 |  | December 31, 2020 |  | March 31, 2021 |  |  | March 31, 2020 |  | March 31, 2021 |  |  |  |  |  |
| Capitalization of DAC | $ | (774) |  |  | $ | (671) |  |  | $ | (764) |  |  | $ | (804) |  |  | $ | (775) |  |  |  | $ | (774) |  |  | $ | (775) |  |  |  |  |  |  |
| Less: Divested businesses | (3) |  |  | (2) |  |  | — |  |  | — |  |  | (89) |  |  |  | (3) |  |  | (89) |  |  |  |  |  |  |
| Adjusted capitalization of DAC | $ | (771) |  |  | $ | (669) |  |  | $ | (764) |  |  | $ | (804) |  |  | $ | (686) |  |  |  | $ | (771) |  |  | $ | (686) |  |  |  |  |  |  |
|  | For the Three Months Ended |  | For the Year-to-Date Period Ended |  |  |  |  |
| Unaudited (In millions) | March 31, 2020 |  | June 30, 2020 |  | September 30, 2020 |  | December 31, 2020 |  | March 31, 2021 |  |  | March 31, 2020 |  | March 31, 2021 |  |  |  |  |  |
| Other expenses | $ | 3,047 |  |  | $ | 2,872 |  |  | $ | 2,954 |  |  | $ | 3,262 |  |  | $ | 3,116 |  |  |  | $ | 3,047 |  |  | $ | 3,116 |  |  |  |  |  |  |
| Less: Noncontrolling interests | (3) |  |  | (7) |  |  | (4) |  |  | (2) |  |  | (6) |  |  |  | (3) |  |  | (6) |  |  |  |  |  |  |
| Less: Regulatory implementation costs | 2 |  |  | — |  |  | 6 |  |  | 12 |  |  | (3) |  |  |  | 2 |  |  | (3) |  |  |  |  |  |  |
| Less: Acquisition, integration and other costs | 6 |  |  | — |  |  | 7 |  |  | 29 |  |  | 4 |  |  |  | 6 |  |  | 4 |  |  |  |  |  |  |
| Less: TSA fees | 42 |  |  | 39 |  |  | 39 |  |  | 39 |  |  | 35 |  |  |  | 42 |  |  | 35 |  |  |  |  |  |  |
| Less: Divested businesses | 19 |  |  | 23 |  |  | 7 |  |  | 9 |  |  | 232 |  |  |  | 19 |  |  | 232 |  |  |  |  |  |  |
| Adjusted other expenses | $ | 2,981 |  |  | $ | 2,817 |  |  | $ | 2,899 |  |  | $ | 3,175 |  |  | $ | 2,854 |  |  |  | $ | 2,981 |  |  | $ | 2,854 |  |  |  |  |  |  |
| Adjusted other expenses on a constant currency basis | $ | 3,017 |  |  | $ | 2,885 |  |  | $ | 2,935 |  |  | $ | 3,175 |  |  | $ | 2,854 |  |  |  |  |  |  |  |  |  |  |  |

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Table of Contents

| METLIFE EXPENSE DETAIL AND RATIOS |  |  |  |  |
|  | For the Three Months Ended |  | For the Year-to-Date Period Ended
| Unaudited (In millions, except ratio data) | March 31, 2020 |  | June 30, 2020 |  | September 30, 2020 |  | December 31, 2020 |  | March 31, 2021 |  |  | March 31, 2020 |  | March 31, 2021 |
| Other expenses | $ | 3,047 |  |  | $ | 2,872 |  |  | $ | 2,954 |  |  | $ | 3,262 |  |  | $ | 3,116 |  |  |  | $ | 3,047 |  |  | $ | 3,116 |  |
| Capitalization of DAC | (774) |  |  | (671) |  |  | (764) |  |  | (804) |  |  | (775) |  |  |  | (774) |  |  | (775) |  |
| Other expenses, net of capitalization of DAC | $ | 2,273 |  |  | $ | 2,201 |  |  | $ | 2,190 |  |  | $ | 2,458 |  |  | $ | 2,341 |  |  |  | $ | 2,273 |  |  | $ | 2,341 |  |
| Premiums, fees and other revenues | $ | 11,336 |  |  | $ | 10,491 |  |  | $ | 11,887 |  |  | $ | 15,772 |  |  | $ | 12,349 |  |  |  | $ | 11,336 |  |  | $ | 12,349 |  |
| Expense ratio | 20.1 | % |  | 21.0 | % |  | 18.4 | % |  | 15.6 | % |  | 19.0 | % |  |  | 20.1 | % |  | 19.0 | % |
|  | For the Three Months Ended |  | For the Year-to-Date Period Ended
| Unaudited (In millions) | March 31, 2020 |  | June 30, 2020 |  | September 30, 2020 |  | December 31, 2020 |  | March 31, 2021 |  |  | March 31, 2020 |  | March 31, 2021 |
| Adjusted other expenses by major category |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Direct expenses | $ | 1,344 |  |  | $ | 1,287 |  |  | $ | 1,288 |  |  | $ | 1,423 |  |  | $ | 1,259 |  |  |  | $ | 1,344 |  |  | $ | 1,259 |  |
| Pension, postretirement and postemployment benefit costs | 39 |  |  | 37 |  |  | 37 |  |  | 52 |  |  | 25 |  |  |  | 39 |  |  | 25 |  |
| Premium taxes, other taxes, and licenses & fees | 193 |  |  | 176 |  |  | 194 |  |  | 201 |  |  | 149 |  |  |  | 193 |  |  | 149 |  |
| Commissions and other variable expenses | 1,405 |  |  | 1,317 |  |  | 1,380 |  |  | 1,499 |  |  | 1,421 |  |  |  | 1,405 |  |  | 1,421 |  |
| Adjusted other expenses | 2,981 |  |  | 2,817 |  |  | 2,899 |  |  | 3,175 |  |  | 2,854 |  |  |  | 2,981 |  |  | 2,854 |  |
| Adjusted capitalization of DAC | (771) |  |  | (669) |  |  | (764) |  |  | (804) |  |  | (686) |  |  |  | (771) |  |  | (686) |  |
| Adjusted other expenses, net of adjusted capitalization of DAC | 2,210 |  |  | 2,148 |  |  | 2,135 |  |  | 2,371 |  |  | 2,168 |  |  |  | 2,210 |  |  | 2,168 |  |
| Less: Total notable items related to adjusted other expenses (1) | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  |  | — |  |  | — |  |
| Adjusted other expenses, net of adjusted capitalization of DAC, excluding total notable items related to adjusted other expenses (1) | $ | 2,210 |  |  | $ | 2,148 |  |  | $ | 2,135 |  |  | $ | 2,371 |  |  | $ | 2,168 |  |  |  | $ | 2,210 |  |  | $ | 2,168 |  |
|  | For the Three Months Ended |  | For the Year-to-Date Period Ended
| Unaudited (In millions, except ratio data) | March 31, 2020 |  | June 30, 2020 |  | September 30, 2020 |  | December 31, 2020 |  | March 31, 2021 |  |  | March 31, 2020 |  | March 31, 2021 |
| Employee related costs | $ | 866 |  |  | $ | 840 |  |  | $ | 865 |  |  | $ | 937 |  |  | $ | 897 |  |  |  | $ | 866 |  |  | $ | 897 |  |
| Third party staffing costs | 343 |  |  | 300 |  |  | 306 |  |  | 357 |  |  | 302 |  |  |  | 343 |  |  | 302 |  |
| General and administrative expenses | 135 |  |  | 147 |  |  | 117 |  |  | 129 |  |  | 60 |  |  |  | 135 |  |  | 60 |  |
| Direct expenses | 1,344 |  |  | 1,287 |  |  | 1,288 |  |  | 1,423 |  |  | 1,259 |  |  |  | 1,344 |  |  | 1,259 |  |
| Less: Total notable items related to direct expenses (1) | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  |  | — |  |  | — |  |
| Direct expenses, excluding total notable items related to direct expenses (1) | $ | 1,344 |  |  | $ | 1,287 |  |  | $ | 1,288 |  |  | $ | 1,423 |  |  | $ | 1,259 |  |  |  | $ | 1,344 |  |  | $ | 1,259 |  |
| Adjusted other expenses, net of adjusted capitalization of DAC | $ | 2,210 |  |  | $ | 2,148 |  |  | $ | 2,135 |  |  | $ | 2,371 |  |  | $ | 2,168 |  |  |  | $ | 2,210 |  |  | $ | 2,168 |  |
| Less: Total notable items related to adjusted other expenses (1) | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  |  | — |  |  | — |  |
| Adjusted other expenses, net of adjusted capitalization of DAC, excluding total notable items related to adjusted other expenses (1) | $ | 2,210 |  |  | $ | 2,148 |  |  | $ | 2,135 |  |  | $ | 2,371 |  |  | $ | 2,168 |  |  |  | $ | 2,210 |  |  | $ | 2,168 |  |
| Adjusted premiums, fees and other revenues | $ | 11,216 |  |  | $ | 10,401 |  |  | $ | 11,820 |  |  | $ | 15,700 |  |  | $ | 11,413 |  |  |  | $ | 11,216 |  |  | $ | 11,413 |  |
| Less: PRT | (9) |  |  | (6) |  |  | 487 |  |  | 4,163 |  |  | — |  |  |  | (9) |  |  | — |  |
| Adjusted premiums, fees and other revenues, excluding PRT | $ | 11,225 |  |  | $ | 10,407 |  |  | $ | 11,333 |  |  | $ | 11,537 |  |  | $ | 11,413 |  |  |  | $ | 11,225 |  |  | $ | 11,413 |  |
| Direct expense ratio | 12.0 | % |  | 12.4 | % |  | 10.9 | % |  | 9.1 | % |  | 11.0 | % |  |  | 12.0 | % |  | 11.0 | % |
| Direct expense ratio, excluding total notable items related to direct expenses and PRT (1) | 12.0 | % |  | 12.4 | % |  | 11.4 | % |  | 12.3 | % |  | 11.0 | % |  |  | 12.0 | % |  | 11.0 | % |
| Adjusted expense ratio | 19.7 | % |  | 20.7 | % |  | 18.1 | % |  | 15.1 | % |  | 19.0 | % |  |  | 19.7 | % |  | 19.0 | % |
| Adjusted expense ratio, excluding total notable items related to adjusted other expenses and PRT (1) | 19.7 | % |  | 20.6 | % |  | 18.8 | % |  | 20.6 | % |  | 19.0 | % |  |  | 19.7 | % |  | 19.0 | % |
| (1)Notable items are related to “interest on tax adjustments” and “expense initiative costs.” Notable items reflect the unexpected impact of events that affect MetLife’s results, but that were unknown and that MetLife could not anticipate when it devised its business plan. Notable items also include certain items regardless of the extent anticipated in the business plan, to help investors have a better understanding of MetLife's results and to evaluate and forecast those results. Notable items can affect MetLife’s results either positively or negatively. See Page A-2 for further detail. |

7

Table of Contents

| METLIFE CONSOLIDATED BALANCE SHEETS |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Unaudited (In millions) |  | March 31, 2020 |  |  | June 30, 2020 |  |  | September 30, 2020 |  |  | December 31, 2020 |  |  | March 31, 2021 |
| ASSETS |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Investments: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Fixed maturity securities available-for-sale, at estimated fair value |  | $ | 326,685 |  |  |  | $ | 340,005 |  |  |  | $ | 353,809 |  |  |  | $ | 354,809 |  |  |  | $ | 332,941 |  |
| Equity securities, at estimated fair value |  | 1,050 |  |  |  | 1,105 |  |  |  | 1,111 |  |  |  | 1,079 |  |  |  | 1,063 |  |
| Contractholder-directed equity securities and fair value option securities, at estimated fair value |  | 11,145 |  |  |  | 11,911 |  |  |  | 12,276 |  |  |  | 13,319 |  |  |  | 12,975 |  |
| Mortgage loans |  | 81,344 |  |  |  | 82,890 |  |  |  | 82,881 |  |  |  | 83,919 |  |  |  | 83,015 |  |
| Policy loans |  | 9,638 |  |  |  | 9,639 |  |  |  | 9,580 |  |  |  | 9,493 |  |  |  | 9,334 |  |
| Real estate and real estate joint ventures |  | 11,250 |  |  |  | 11,524 |  |  |  | 11,643 |  |  |  | 11,933 |  |  |  | 12,007 |  |
| Other limited partnership interests |  | 8,230 |  |  |  | 7,794 |  |  |  | 8,569 |  |  |  | 9,470 |  |  |  | 10,961 |  |
| Short-term investments, principally at estimated fair value |  | 5,930 |  |  |  | 5,345 |  |  |  | 3,832 |  |  |  | 3,904 |  |  |  | 4,781 |  |
| Other invested assets |  | 27,839 |  |  |  | 24,731 |  |  |  | 22,544 |  |  |  | 20,593 |  |  |  | 18,677 |  |
| Total investments |  | 483,111 |  |  |  | 494,944 |  |  |  | 506,245 |  |  |  | 508,519 |  |  |  | 485,754 |  |
| Cash and cash equivalents, principally at estimated fair value |  | 24,094 |  |  |  | 24,289 |  |  |  | 24,405 |  |  |  | 19,795 |  |  |  | 19,635 |  |
| Accrued investment income |  | 3,828 |  |  |  | 3,388 |  |  |  | 3,424 |  |  |  | 3,388 |  |  |  | 3,363 |  |
| Premiums, reinsurance and other receivables |  | 21,224 |  |  |  | 20,848 |  |  |  | 20,712 |  |  |  | 17,870 |  |  |  | 18,727 |  |
| Deferred policy acquisition costs and value of business acquired |  | 17,254 |  |  |  | 16,353 |  |  |  | 16,179 |  |  |  | 16,389 |  |  |  | 17,214 |  |
| Current income tax recoverable |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 214 |  |
| Goodwill |  | 9,159 |  |  |  | 9,245 |  |  |  | 9,360 |  |  |  | 10,112 |  |  |  | 9,944 |  |
| Assets held-for-sale |  | — |  |  |  | — |  |  |  | — |  |  |  | 7,418 |  |  |  | 6,599 |  |
| Other assets |  | 10,617 |  |  |  | 11,173 |  |  |  | 10,471 |  |  |  | 11,685 |  |  |  | 12,164 |  |
| Separate account assets |  | 168,454 |  |  |  | 187,343 |  |  |  | 189,696 |  |  |  | 199,970 |  |  |  | 196,200 |  |
| Total assets |  | $ | 737,741 |  |  |  | $ | 767,583 |  |  |  | $ | 780,492 |  |  |  | $ | 795,146 |  |  |  | $ | 769,814 |  |
| LIABILITIES AND EQUITY |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Liabilities |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Future policy benefits |  | $ | 193,106 |  |  |  | $ | 196,522 |  |  |  | $ | 203,929 |  |  |  | $ | 206,656 |  |  |  | $ | 197,755 |  |
| Policyholder account balances |  | 193,875 |  |  |  | 198,147 |  |  |  | 201,072 |  |  |  | 205,176 |  |  |  | 205,186 |  |
| Other policy-related balances |  | 16,755 |  |  |  | 16,870 |  |  |  | 16,883 |  |  |  | 17,101 |  |  |  | 18,045 |  |
| Policyholder dividends payable |  | 654 |  |  |  | 670 |  |  |  | 595 |  |  |  | 587 |  |  |  | 562 |  |
| Policyholder dividend obligation |  | 1,677 |  |  |  | 2,798 |  |  |  | 2,944 |  |  |  | 2,969 |  |  |  | 1,546 |  |
| Payables for collateral under securities loaned and other transactions |  | 35,530 |  |  |  | 34,133 |  |  |  | 34,772 |  |  |  | 29,475 |  |  |  | 28,694 |  |
| Short-term debt |  | 298 |  |  |  | 303 |  |  |  | 351 |  |  |  | 393 |  |  |  | 302 |  |
| Long-term debt |  | 14,510 |  |  |  | 14,513 |  |  |  | 14,539 |  |  |  | 14,603 |  |  |  | 14,509 |  |
| Collateral financing arrangement |  | 981 |  |  |  | 968 |  |  |  | 924 |  |  |  | 845 |  |  |  | 833 |  |
| Junior subordinated debt securities |  | 3,151 |  |  |  | 3,151 |  |  |  | 3,152 |  |  |  | 3,153 |  |  |  | 3,153 |  |
| Current income tax payable |  | 708 |  |  |  | 928 |  |  |  | 638 |  |  |  | 129 |  |  |  | — |  |
| Deferred income tax liability |  | 10,009 |  |  |  | 11,334 |  |  |  | 10,839 |  |  |  | 11,008 |  |  |  | 8,570 |  |
| Liabilities held-for-sale |  | — |  |  |  | — |  |  |  | — |  |  |  | 4,650 |  |  |  | 3,865 |  |
| Other liabilities |  | 27,570 |  |  |  | 23,963 |  |  |  | 26,589 |  |  |  | 23,614 |  |  |  | 24,457 |  |
| Separate account liabilities |  | 168,454 |  |  |  | 187,343 |  |  |  | 189,696 |  |  |  | 199,970 |  |  |  | 196,200 |  |
| Total liabilities |  | 667,278 |  |  |  | 691,643 |  |  |  | 706,923 |  |  |  | 720,329 |  |  |  | 703,677 |  |
| Equity |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Preferred stock, at par value |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |
| Common stock, at par value |  | 12 |  |  |  | 12 |  |  |  | 12 |  |  |  | 12 |  |  |  | 12 |  |
| Additional paid-in capital |  | 33,711 |  |  |  | 33,728 |  |  |  | 33,744 |  |  |  | 33,812 |  |  |  | 33,910 |  |
| Retained earnings |  | 36,919 |  |  |  | 36,568 |  |  |  | 36,782 |  |  |  | 36,491 |  |  |  | 36,373 |  |
| Treasury stock, at cost |  | (13,178) |  |  |  | (13,178) |  |  |  | (13,258) |  |  |  | (13,829) |  |  |  | (14,828) |  |
| Accumulated other comprehensive income (loss) |  | 12,757 |  |  |  | 18,563 |  |  |  | 16,036 |  |  |  | 18,072 |  |  |  | 10,397 |  |
| Total MetLife, Inc.'s stockholders' equity |  | 70,221 |  |  |  | 75,693 |  |  |  | 73,316 |  |  |  | 74,558 |  |  |  | 65,864 |  |
| Noncontrolling interests |  | 242 |  |  |  | 247 |  |  |  | 253 |  |  |  | 259 |  |  |  | 273 |  |
| Total equity |  | 70,463 |  |  |  | 75,940 |  |  |  | 73,569 |  |  |  | 74,817 |  |  |  | 66,137 |  |
| Total liabilities and equity |  | $ | 737,741 |  |  |  | $ | 767,583 |  |  |  | $ | 780,492 |  |  |  | $ | 795,146 |  |  |  | $ | 769,814 |  |

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| METLIFE SUMMARY OF ADJUSTED EARNINGS AVAILABLE TO COMMON SHAREHOLDERS |
|  |  |  | For the Three Months Ended |
| Unaudited (In millions) |  |  | March 31, 2020 |  |  | June 30, 2020 |  |  | September 30, 2020 |  |  | December 31, 2020 |  |  | March 31, 2021 |
| Adjusted earnings before provision for income tax |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| U.S. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| GROUP BENEFITS |  |  | $ | 401 |  |  |  | $ | 319 |  |  |  | $ | 502 |  |  |  | $ | 490 |  |  |  | $ | 119 |  |
| RETIREMENT AND INCOME SOLUTIONS |  |  | 452 |  |  |  | 240 |  |  |  | 618 |  |  |  | 663 |  |  |  | 872 |  |
| PROPERTY & CASUALTY (1) |  |  | 134 |  |  |  | 101 |  |  |  | 19 |  |  |  | 138 |  |  |  | — |  |
| TOTAL U.S. |  |  | $ | 987 |  |  |  | $ | 660 |  |  |  | $ | 1,139 |  |  |  | $ | 1,291 |  |  |  | $ | 991 |  |
| ASIA |  |  | 491 |  |  |  | 361 |  |  |  | 662 |  |  |  | 694 |  |  |  | 868 |  |
| LATIN AMERICA |  |  | 139 |  |  |  | 188 |  |  |  | 63 |  |  |  | 17 |  |  |  | 53 |  |
| EMEA |  |  | 99 |  |  |  | 137 |  |  |  | 72 |  |  |  | 100 |  |  |  | 92 |  |
| METLIFE HOLDINGS |  |  | 344 |  |  |  | 19 |  |  |  | 314 |  |  |  | 533 |  |  |  | 776 |  |
| CORPORATE & OTHER |  |  | (265) |  |  |  | (332) |  |  |  | (204) |  |  |  | (302) |  |  |  | (214) |  |
| Total adjusted earnings before provision for income tax |  |  | $ | 1,795 |  |  |  | $ | 1,033 |  |  |  | $ | 2,046 |  |  |  | $ | 2,333 |  |  |  | $ | 2,566 |  |
| Provision for income tax expense (benefit) |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| U.S. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| GROUP BENEFITS |  |  | $ | 89 |  |  |  | $ | 71 |  |  |  | $ | 110 |  |  |  | $ | 107 |  |  |  | $ | 26 |  |
| RETIREMENT AND INCOME SOLUTIONS |  |  | 93 |  |  |  | 48 |  |  |  | 128 |  |  |  | 137 |  |  |  | 181 |  |
| PROPERTY & CASUALTY (1) |  |  | 25 |  |  |  | 18 |  |  |  | 1 |  |  |  | 26 |  |  |  | — |  |
| TOTAL U.S. |  |  | $ | 207 |  |  |  | $ | 137 |  |  |  | $ | 239 |  |  |  | $ | 270 |  |  |  | $ | 207 |  |
| ASIA |  |  | 141 |  |  |  | 105 |  |  |  | 197 |  |  |  | 200 |  |  |  | 245 |  |
| LATIN AMERICA |  |  | 44 |  |  |  | 56 |  |  |  | 24 |  |  |  | 3 |  |  |  | 13 |  |
| EMEA |  |  | 21 |  |  |  | 21 |  |  |  | 20 |  |  |  | 19 |  |  |  | 21 |  |
| METLIFE HOLDINGS |  |  | 67 |  |  |  | (1) |  |  |  | 61 |  |  |  | 107 |  |  |  | 158 |  |
| CORPORATE & OTHER |  |  | (166) |  |  |  | (120) |  |  |  | (132) |  |  |  | (138) |  |  |  | (111) |  |
| Total provision for income tax expense (benefit) |  |  | $ | 314 |  |  |  | $ | 198 |  |  |  | $ | 409 |  |  |  | $ | 461 |  |  |  | $ | 533 |  |
| Adjusted earnings available to common shareholders |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| U.S. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| GROUP BENEFITS |  |  | $ | 312 |  |  |  | $ | 248 |  |  |  | $ | 392 |  |  |  | $ | 383 |  |  |  | $ | 93 |  |
| RETIREMENT AND INCOME SOLUTIONS |  |  | 359 |  |  |  | 192 |  |  |  | 490 |  |  |  | 526 |  |  |  | 691 |  |
| PROPERTY & CASUALTY (1) |  |  | 109 |  |  |  | 83 |  |  |  | 18 |  |  |  | 112 |  |  |  | — |  |
| TOTAL U.S. |  |  | $ | 780 |  |  |  | $ | 523 |  |  |  | $ | 900 |  |  |  | $ | 1,021 |  |  |  | $ | 784 |  |
| ASIA |  |  | 350 |  |  |  | 256 |  |  |  | 465 |  |  |  | 494 |  |  |  | 623 |  |
| LATIN AMERICA |  |  | 95 |  |  |  | 132 |  |  |  | 39 |  |  |  | 14 |  |  |  | 40 |  |
| EMEA |  |  | 78 |  |  |  | 116 |  |  |  | 52 |  |  |  | 81 |  |  |  | 71 |  |
| METLIFE HOLDINGS |  |  | 277 |  |  |  | 20 |  |  |  | 253 |  |  |  | 426 |  |  |  | 618 |  |
| CORPORATE & OTHER (2) |  |  | (131) |  |  |  | (289) |  |  |  | (131) |  |  |  | (198) |  |  |  | (171) |  |
| Total adjusted earnings available to common shareholders (2) |  |  | $ | 1,449 |  |  |  | $ | 758 |  |  |  | $ | 1,578 |  |  |  | $ | 1,838 |  |  |  | $ | 1,965 |  |
| (1)For the three months ended March 31, 2021 the results of Property & Casualty are reported as divested business. See the Non-GAAP and Other Financial Disclosures section for further information on divested business.
| (2)Includes impact of preferred stock dividends of $32 million, $77 million, $59 million, $34 million and $68 million for the three months ended March 31, 2020, June 30, 2020, September 30, 2020, December 31, 2020 and March 31, 2021, respectively.

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| METLIFE ADJUSTED RETURN ON ALLOCATED EQUITY AND ALLOCATED TANGIBLE EQUITY (1), (2) |
| ADJUSTED RETURN ON ALLOCATED EQUITY
|  |  |  | For the Three Months Ended |
| Unaudited |  |  | March 31, 2020 |  | June 30, 2020 |  | September 30, 2020 |  | December 31, 2020 |  |  | March 31, 2021 |
| U.S. |  |  |  |  |  |  |  |  |  |  |  |  |
| GROUP BENEFITS |  |  | 43.1% |  | 34.3% |  | 54.1% |  | 52.9% |  |  | 12.8% |
| RETIREMENT AND INCOME SOLUTIONS |  |  | 23.2% |  | 12.4% |  | 31.7% |  | 34.0% |  |  | 43.1% |
| PROPERTY & CASUALTY (3) |  |  | 21.9% |  | 16.7% |  | 3.6% |  | 22.5% |  |  | — |
| TOTAL U.S. |  |  | 28.2% |  | 18.9% |  | 32.5% |  | 36.9% |  |  | 33.7% |
| ASIA |  |  | 9.8% |  | 7.2% |  | 13.0% |  | 13.8% |  |  | 17.0% |
| LATIN AMERICA |  |  | 12.4% |  | 17.2% |  | 5.1% |  | 1.8% |  |  | 5.8% |
| EMEA |  |  | 10.9% |  | 16.3% |  | 7.3% |  | 11.3% |  |  | 10.0% |
| METLIFE HOLDINGS |  |  | 11.2% |  | 0.8% |  | 10.2% |  | 17.2% |  |  | 23.7% |
| ADJUSTED RETURN ON ALLOCATED TANGIBLE EQUITY (4)
|  |  |  | For the Three Months Ended |
| Unaudited |  |  | March 31, 2020 |  | June 30, 2020 |  | September 30, 2020 |  | December 31, 2020 |  |  | March 31, 2021 |
| U.S. |  |  | 32.4% |  | 21.8% |  | 37.3% |  | 42.4% |  |  | 39.3% |
| ASIA |  |  | 14.8% |  | 10.9% |  | 19.6% |  | 20.9% |  |  | 25.4% |
| LATIN AMERICA |  |  | 20.3% |  | 28.1% |  | 8.3% |  | 3.0% |  |  | 9.1% |
| EMEA |  |  | 19.2% |  | 28.6% |  | 12.9% |  | 20.1% |  |  | 17.1% |
| METLIFE HOLDINGS |  |  | 12.5% |  | 1.1% |  | 11.4% |  | 19.1% |  |  | 26.0% |
| (1) Annualized using quarter-to-date results.
| (2) Allocated equity and allocated tangible equity are presented below:
|  |  | ALLOCATED EQUITY |  | ALLOCATED TANGIBLE EQUITY |  |  |  |
|  | Unaudited (In millions) | 2020 |  | 2021 |  | 2020 |  | 2021 |  |  |  |
|  | U.S. |  |  |  |  |  |  |  |  |  |  |
|  | GROUP BENEFITS | $ | 2,896 |  |  | $ | 2,899 |  |  |  |  |  |  |  |  |
|  | RETIREMENT AND INCOME SOLUTIONS | 6,187 |  |  | 6,418 |  |  |  |  |  |  |  |  |
|  | PROPERTY & CASUALTY (3) | 1,991 |  |  | — |  |  |  |  |  |  |  |  |
|  | TOTAL U.S. | $ | 11,074 |  |  | $ | 9,317 |  |  | $ | 9,652 |  |  | $ | 8,116 |  |  |  |  |
|  | ASIA | $ | 14,313 |  |  | $ | 14,648 |  |  | $ | 9,490 |  |  | $ | 9,824 |  |  |  |  |
|  | LATIN AMERICA | $ | 3,074 |  |  | $ | 2,757 |  |  | $ | 1,876 |  |  | $ | 1,757 |  |  |  |  |
|  | EMEA | $ | 2,855 |  |  | $ | 2,844 |  |  | $ | 1,649 |  |  | $ | 1,683 |  |  |  |  |
|  | METLIFE HOLDINGS | $ | 9,893 |  |  | $ | 10,428 |  |  | $ | 9,022 |  |  | $ | 9,581 |  |  |  |  |
| (3) For the three months ended March 31, 2021 the results of Property & Casualty are reported as divested business. See the Non-GAAP and Other Financial Disclosures section for further information on divested business.
| (4) Adjusted earnings available to common shareholders used to calculate the adjusted return on allocated tangible equity excludes the impact of amortization on VODA and VOCRA, net of income tax, as presented below:
|  |  |  |  | For the Three Months Ended |
|  | Unaudited (In millions) |  |  | March 31, 2020 |  | June 30, 2020 |  | September 30, 2020 |  | December 31, 2020 |  |  | March 31, 2021 |
|  | U.S. |  |  | $ | 1 |  | $ | 2 |  | $ | 1 |  | $ | 1 |  |  | $ | 14 |
|  | ASIA |  |  | $ | 1 |  | $ | 2 |  | $ | 1 |  | $ | 1 |  |  | $ | 1 |
|  | LATIN AMERICA |  |  | $ | — |  | $ | — |  | $ | — |  | $ | — |  |  | $ | — |
|  | EMEA |  |  | $ | 1 |  | $ | 2 |  | $ | 1 |  | $ | 2 |  |  | $ | 1 |
|  | METLIFE HOLDINGS |  |  | $ | 4 |  | $ | 4 |  | $ | 4 |  | $ | 4 |  |  | $ | 4 |

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| U.S. (1) STATEMENTS OF ADJUSTED EARNINGS AVAILABLE TO COMMON SHAREHOLDERS |  |  |  |
|  | For the Three Months Ended |  |  |  | For the Year-to-Date Period Ended |
| Unaudited (In millions) |  | March 31, 2020 |  |  | June 30, 2020 |  |  | September 30, 2020 |  |  | December 31, 2020 |  | March 31, 2021 |  |  |  | March 31, 2020 |  |  | March 31, 2021 |  |
| Adjusted revenues |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Premiums |  | $ | 5,674 |  |  |  | $ | 5,184 |  |  |  | $ | 6,333 |  |  |  | $ | 10,074 |  |  | $ | 5,699 |  |  |  |  | $ | 5,674 |  |  |  | $ | 5,699 |  |  |
| Universal life and investment-type product policy fees |  | 275 |  |  |  | 268 |  |  |  | 263 |  |  |  | 264 |  |  | 297 |  |  |  |  | 275 |  |  |  | 297 |  |  |
| Net investment income |  | 1,766 |  |  |  | 1,425 |  |  |  | 1,827 |  |  |  | 1,885 |  |  | 2,010 |  |  |  |  | 1,766 |  |  |  | 2,010 |  |  |
| Other revenues |  | 240 |  |  |  | 240 |  |  |  | 237 |  |  |  | 240 |  |  | 396 |  |  |  |  | 240 |  |  |  | 396 |  |  |
| Total adjusted revenues |  | 7,955 |  |  |  | 7,117 |  |  |  | 8,660 |  |  |  | 12,463 |  |  | 8,402 |  |  |  |  | 7,955 |  |  |  | 8,402 |  |  |
| Adjusted expenses |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Policyholder benefits and claims and policyholder dividends |  | 5,435 |  |  |  | 5,038 |  |  |  | 6,108 |  |  |  | 9,728 |  |  | 6,142 |  |  |  |  | 5,435 |  |  |  | 6,142 |  |  |
| Interest credited to policyholder account balances |  | 458 |  |  |  | 412 |  |  |  | 381 |  |  |  | 371 |  |  | 359 |  |  |  |  | 458 |  |  |  | 359 |  |  |
| Capitalization of DAC |  | (112) |  |  |  | (122) |  |  |  | (119) |  |  |  | (100) |  |  | (18) |  |  |  |  | (112) |  |  |  | (18) |  |  |
| Amortization of DAC and VOBA |  | 119 |  |  |  | 115 |  |  |  | 123 |  |  |  | 114 |  |  | 16 |  |  |  |  | 119 |  |  |  | 16 |  |  |
| Amortization of negative VOBA |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  | — |  |  |  |  | — |  |  |  | — |  |  |
| Interest expense on debt |  | 2 |  |  |  | 2 |  |  |  | 2 |  |  |  | 1 |  |  | 1 |  |  |  |  | 2 |  |  |  | 1 |  |  |
| Other expenses |  | 1,066 |  |  |  | 1,012 |  |  |  | 1,026 |  |  |  | 1,058 |  |  | 911 |  |  |  |  | 1,066 |  |  |  | 911 |  |  |
| Total adjusted expenses |  | 6,968 |  |  |  | 6,457 |  |  |  | 7,521 |  |  |  | 11,172 |  |  | 7,411 |  |  |  |  | 6,968 |  |  |  | 7,411 |  |  |
| Adjusted earnings before provision for income tax |  | 987 |  |  |  | 660 |  |  |  | 1,139 |  |  |  | 1,291 |  |  | 991 |  |  |  |  | 987 |  |  |  | 991 |  |  |
| Provision for income tax expense (benefit) |  | 207 |  |  |  | 137 |  |  |  | 239 |  |  |  | 270 |  |  | 207 |  |  |  |  | 207 |  |  |  | 207 |  |  |
| Adjusted earnings |  | 780 |  |  |  | 523 |  |  |  | 900 |  |  |  | 1,021 |  |  | 784 |  |  |  |  | 780 |  |  |  | 784 |  |  |
| Preferred stock dividends |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  | — |  |  |  |  | — |  |  |  | — |  |  |
| Adjusted earnings available to common shareholders |  | $ | 780 |  |  |  | $ | 523 |  |  |  | $ | 900 |  |  |  | $ | 1,021 |  |  | $ | 784 |  |  |  |  | $ | 780 |  |  |  | $ | 784 |  |  |
| Adjusted premiums, fees and other revenues |  | $ | 6,189 |  |  |  | $ | 5,692 |  |  |  | $ | 6,833 |  |  |  | $ | 10,578 |  |  | $ | 6,392 |  |  |  |  | $ | 6,189 |  |  |  | $ | 6,392 |  |  |
| Less: PRT |  | (9) |  |  |  | (6) |  |  |  | 487 |  |  |  | 4,163 |  |  | — |  |  |  |  | (9) |  |  |  | — |  |  |
| Adjusted premiums, fees and other revenues, excluding PRT |  | $ | 6,198 |  |  |  | $ | 5,698 |  |  |  | $ | 6,346 |  |  |  | $ | 6,415 |  |  | $ | 6,392 |  |  |  |  | $ | 6,198 |  |  |  | $ | 6,392 |  |  |
| (1)For the three months ended March 31, 2021 the results of U.S. exclude Property & Casualty, which is reported as divested business. U.S. results prior to the three months ended March 31, 2021 include Property & Casualty. See page 9 for further information on adjusted earnings available to common shareholders related to Property & Casualty and see the Non-GAAP and Other Financial Disclosures section for further information on divested business. |

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| U.S. GROUP BENEFITS STATEMENTS OF ADJUSTED EARNINGS AVAILABLE TO COMMON SHAREHOLDERS |
|  | For the Three Months Ended |  | For the Year-to-Date Period Ended
| Unaudited (In millions) |  | March 31, 2020 |  |  | June 30, 2020 |  |  | September 30, 2020 |  |  | December 31, 2020 |  | March 31, 2021 |  |  | March 31, 2020 |  |  | March 31, 2021 |
| Adjusted revenues |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Premiums |  | $ | 4,487 |  |  |  | $ | 3,989 |  |  |  | $ | 4,545 |  |  |  | $ | 4,659 |  |  | $ | 5,106 |  |  |  | $ | 4,487 |  |  |  | $ | 5,106 |  |
| Universal life and investment-type product policy fees |  | 204 |  |  |  | 200 |  |  |  | 200 |  |  |  | 205 |  |  | 212 |  |  |  | 204 |  |  |  | 212 |  |
| Net investment income |  | 277 |  |  |  | 277 |  |  |  | 290 |  |  |  | 283 |  |  | 279 |  |  |  | 277 |  |  |  | 279 |  |
| Other revenues |  | 160 |  |  |  | 157 |  |  |  | 156 |  |  |  | 156 |  |  | 318 |  |  |  | 160 |  |  |  | 318 |  |
| Total adjusted revenues |  | 5,128 |  |  |  | 4,623 |  |  |  | 5,191 |  |  |  | 5,303 |  |  | 5,915 |  |  |  | 5,128 |  |  |  | 5,915 |  |
| Adjusted expenses |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Policyholder benefits and claims and policyholder dividends |  | 3,973 |  |  |  | 3,602 |  |  |  | 3,965 |  |  |  | 4,061 |  |  | 4,970 |  |  |  | 3,973 |  |  |  | 4,970 |  |
| Interest credited to policyholder account balances |  | 34 |  |  |  | 31 |  |  |  | 31 |  |  |  | 33 |  |  | 32 |  |  |  | 34 |  |  |  | 32 |  |
| Capitalization of DAC |  | (7) |  |  |  | (6) |  |  |  | (5) |  |  |  | (5) |  |  | (5) |  |  |  | (7) |  |  |  | (5) |  |
| Amortization of DAC and VOBA |  | 7 |  |  |  | 7 |  |  |  | 12 |  |  |  | 8 |  |  | 5 |  |  |  | 7 |  |  |  | 5 |  |
| Amortization of negative VOBA |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  | — |  |  |  | — |  |  |  | — |  |
| Interest expense on debt |  | — |  |  |  | — |  |  |  | 1 |  |  |  | — |  |  | — |  |  |  | — |  |  |  | — |  |
| Other expenses |  | 720 |  |  |  | 670 |  |  |  | 685 |  |  |  | 716 |  |  | 794 |  |  |  | 720 |  |  |  | 794 |  |
| Total adjusted expenses |  | 4,727 |  |  |  | 4,304 |  |  |  | 4,689 |  |  |  | 4,813 |  |  | 5,796 |  |  |  | 4,727 |  |  |  | 5,796 |  |
| Adjusted earnings before provision for income tax |  | 401 |  |  |  | 319 |  |  |  | 502 |  |  |  | 490 |  |  | 119 |  |  |  | 401 |  |  |  | 119 |  |
| Provision for income tax expense (benefit) |  | 89 |  |  |  | 71 |  |  |  | 110 |  |  |  | 107 |  |  | 26 |  |  |  | 89 |  |  |  | 26 |  |
| Adjusted earnings |  | 312 |  |  |  | 248 |  |  |  | 392 |  |  |  | 383 |  |  | 93 |  |  |  | 312 |  |  |  | 93 |  |
| Preferred stock dividends |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  | — |  |  |  | — |  |  |  | — |  |
| Adjusted earnings available to common shareholders |  | $ | 312 |  |  |  | $ | 248 |  |  |  | $ | 392 |  |  |  | $ | 383 |  |  | $ | 93 |  |  |  | $ | 312 |  |  |  | $ | 93 |  |
| Adjusted premiums, fees and other revenues |  | $ | 4,851 |  |  |  | $ | 4,346 |  |  |  | $ | 4,901 |  |  |  | $ | 5,020 |  |  | $ | 5,636 |  |  |  | $ | 4,851 |  |  |  | $ | 5,636 |  |

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| U.S. RETIREMENT AND INCOME SOLUTIONS STATEMENTS OF ADJUSTED EARNINGS AVAILABLE TO COMMON SHAREHOLDERS |
|  | For the Three Months Ended |  | For the Year-to-Date Period Ended
| Unaudited (In millions) |  | March 31, 2020 |  |  | June 30, 2020 |  |  | September 30, 2020 |  |  | December 31, 2020 |  | March 31, 2021 |  |  | March 31, 2020 |  |  | March 31, 2021 |
| Adjusted revenues |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Premiums |  | $ | 275 |  |  |  | $ | 367 |  |  |  | $ | 885 |  |  |  | $ | 4,520 |  |  | $ | 593 |  |  |  | $ | 275 |  |  |  | $ | 593 |  |
| Universal life and investment-type product policy fees |  | 71 |  |  |  | 68 |  |  |  | 63 |  |  |  | 59 |  |  | 85 |  |  |  | 71 |  |  |  | 85 |  |
| Net investment income |  | 1,444 |  |  |  | 1,126 |  |  |  | 1,484 |  |  |  | 1,546 |  |  | 1,731 |  |  |  | 1,444 |  |  |  | 1,731 |  |
| Other revenues |  | 71 |  |  |  | 76 |  |  |  | 76 |  |  |  | 86 |  |  | 78 |  |  |  | 71 |  |  |  | 78 |  |
| Total adjusted revenues |  | 1,861 |  |  |  | 1,637 |  |  |  | 2,508 |  |  |  | 6,211 |  |  | 2,487 |  |  |  | 1,861 |  |  |  | 2,487 |  |
| Adjusted expenses |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Policyholder benefits and claims and policyholder dividends |  | 870 |  |  |  | 909 |  |  |  | 1,428 |  |  |  | 5,086 |  |  | 1,172 |  |  |  | 870 |  |  |  | 1,172 |  |
| Interest credited to policyholder account balances |  | 424 |  |  |  | 381 |  |  |  | 350 |  |  |  | 338 |  |  | 327 |  |  |  | 424 |  |  |  | 327 |  |
| Capitalization of DAC |  | (8) |  |  |  | (12) |  |  |  | (8) |  |  |  | (2) |  |  | (13) |  |  |  | (8) |  |  |  | (13) |  |
| Amortization of DAC and VOBA |  | 8 |  |  |  | 5 |  |  |  | 7 |  |  |  | 5 |  |  | 11 |  |  |  | 8 |  |  |  | 11 |  |
| Amortization of negative VOBA |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  | — |  |  |  | — |  |  |  | — |  |
| Interest expense on debt |  | 2 |  |  |  | 2 |  |  |  | 1 |  |  |  | 1 |  |  | 1 |  |  |  | 2 |  |  |  | 1 |  |
| Other expenses |  | 113 |  |  |  | 112 |  |  |  | 112 |  |  |  | 120 |  |  | 117 |  |  |  | 113 |  |  |  | 117 |  |
| Total adjusted expenses |  | 1,409 |  |  |  | 1,397 |  |  |  | 1,890 |  |  |  | 5,548 |  |  | 1,615 |  |  |  | 1,409 |  |  |  | 1,615 |  |
| Adjusted earnings before provision for income tax |  | 452 |  |  |  | 240 |  |  |  | 618 |  |  |  | 663 |  |  | 872 |  |  |  | 452 |  |  |  | 872 |  |
| Provision for income tax expense (benefit) |  | 93 |  |  |  | 48 |  |  |  | 128 |  |  |  | 137 |  |  | 181 |  |  |  | 93 |  |  |  | 181 |  |
| Adjusted earnings |  | 359 |  |  |  | 192 |  |  |  | 490 |  |  |  | 526 |  |  | 691 |  |  |  | 359 |  |  |  | 691 |  |
| Preferred stock dividends |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  | — |  |  |  | — |  |  |  | — |  |
| Adjusted earnings available to common shareholders |  | $ | 359 |  |  |  | $ | 192 |  |  |  | $ | 490 |  |  |  | $ | 526 |  |  | $ | 691 |  |  |  | $ | 359 |  |  |  | $ | 691 |  |
| Adjusted premiums, fees and other revenues |  | $ | 417 |  |  |  | $ | 511 |  |  |  | $ | 1,024 |  |  |  | $ | 4,665 |  |  | $ | 756 |  |  |  | $ | 417 |  |  |  | $ | 756 |  |
| Less: PRT |  | (9) |  |  |  | (6) |  |  |  | 487 |  |  |  | 4,163 |  |  | — |  |  |  | (9) |  |  |  | — |  |
| Adjusted premiums, fees and other revenues, excluding PRT |  | $ | 426 |  |  |  | $ | 517 |  |  |  | $ | 537 |  |  |  | $ | 502 |  |  | $ | 756 |  |  |  | $ | 426 |  |  |  | $ | 756 |  |

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| U.S. GROUP BENEFITS |
| FUTURE POLICY BENEFITS AND POLICYHOLDER ACCOUNT BALANCES |
|  |  | For the Three Months Ended |
| Unaudited (In millions) |  | March 31, 2020 |  |  | June 30, 2020 |  |  | September 30, 2020 |  |  | December 31, 2020 |  |  | March 31, 2021 |
| Balance, beginning of period |  | $ | 18,965 |  |  |  | $ | 18,935 |  |  |  | $ | 19,665 |  |  |  | $ | 20,024 |  |  |  | $ | 19,932 |  |
| Premiums and deposits |  | 5,327 |  |  |  | 5,220 |  |  |  | 5,298 |  |  |  | 5,299 |  |  |  | 6,068 |  |
| Surrenders and withdrawals |  | (625) |  |  |  | (537) |  |  |  | (565) |  |  |  | (571) |  |  |  | (642) |  |
| Benefit payments |  | (4,072) |  |  |  | (3,655) |  |  |  | (4,078) |  |  |  | (4,147) |  |  |  | (4,970) |  |
| Net flows |  | 630 |  |  |  | 1,028 |  |  |  | 655 |  |  |  | 581 |  |  |  | 456 |  |
| Net transfers from (to) separate accounts |  | — |  |  |  | 5 |  |  |  | 6 |  |  |  | 4 |  |  |  | 2 |  |
| Interest |  | 138 |  |  |  | 130 |  |  |  | 131 |  |  |  | 134 |  |  |  | 123 |  |
| Policy charges |  | (146) |  |  |  | (149) |  |  |  | (145) |  |  |  | (143) |  |  |  | (149) |  |
| Other |  | (652) |  |  |  | (284) |  |  |  | (288) |  |  |  | (668) |  |  |  | (670) |  |
| Balance, end of period |  | $ | 18,935 |  |  |  | $ | 19,665 |  |  |  | $ | 20,024 |  |  |  | $ | 19,932 |  |  |  | $ | 19,694 |  |
| SEPARATE ACCOUNT LIABILITIES |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
|  |  | For the Three Months Ended |
| Unaudited (In millions) |  | March 31, 2020 |  |  | June 30, 2020 |  |  | September 30, 2020 |  |  | December 31, 2020 |  |  | March 31, 2021 |
| Balance, beginning of period |  | $ | 970 |  |  |  | $ | 793 |  |  |  | $ | 945 |  |  |  | $ | 1,003 |  |  |  | $ | 1,123 |  |
| Premiums and deposits |  | 64 |  |  |  | 64 |  |  |  | 64 |  |  |  | 63 |  |  |  | 68 |  |
| Surrenders and withdrawals |  | (19) |  |  |  | (12) |  |  |  | (17) |  |  |  | (13) |  |  |  | (18) |  |
| Benefit payments |  | — |  |  |  | (1) |  |  |  | (4) |  |  |  | (2) |  |  |  | (1) |  |
| Net flows |  | 45 |  |  |  | 51 |  |  |  | 43 |  |  |  | 48 |  |  |  | 49 |  |
| Investment performance |  | (162) |  |  |  | 160 |  |  |  | 77 |  |  |  | 131 |  |  |  | 49 |  |
| Net transfers from (to) general account |  | — |  |  |  | (5) |  |  |  | (6) |  |  |  | (4) |  |  |  | (2) |  |
| Policy charges |  | (55) |  |  |  | (55) |  |  |  | (56) |  |  |  | (55) |  |  |  | (57) |  |
| Other |  | (5) |  |  |  | 1 |  |  |  | — |  |  |  | — |  |  |  | (1) |  |
| Balance, end of period |  | $ | 793 |  |  |  | $ | 945 |  |  |  | $ | 1,003 |  |  |  | $ | 1,123 |  |  |  | $ | 1,161 |  |

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| U.S. GROUP BENEFITS |
| OTHER EXPENSES BY MAJOR CATEGORY |  |  |
|  |  | For the Three Months Ended |
| Unaudited (In millions) |  | March 31, 2020 |  |  | June 30, 2020 |  |  | September 30, 2020 |  |  | December 31, 2020 |  |  | March 31, 2021 |
| Direct and allocated expenses |  | $ | 354 |  |  |  | $ | 326 |  |  |  | $ | 332 |  |  |  | $ | 356 |  |  |  | $ | 405 |  |
| Pension, postretirement and postemployment benefit costs |  | 5 |  |  |  | 4 |  |  |  | 4 |  |  |  | 4 |  |  |  | (1) |  |
| Premium taxes, other taxes, and licenses & fees |  | 88 |  |  |  | 89 |  |  |  | 93 |  |  |  | 87 |  |  |  | 70 |  |
| Commissions and other variable expenses |  | 273 |  |  |  | 251 |  |  |  | 256 |  |  |  | 269 |  |  |  | 320 |  |
| Adjusted other expenses |  | $ | 720 |  |  |  | $ | 670 |  |  |  | $ | 685 |  |  |  | $ | 716 |  |  |  | $ | 794 |  |
| OTHER STATISTICAL INFORMATION (1) |
|  |  | For the Three Months Ended |
| Unaudited (In millions, except ratios) |  | March 31, 2020 |  |  | June 30, 2020 |  |  | September 30, 2020 |  |  | December 31, 2020 |  |  | March 31, 2021 |
| Group Life (2) |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Adjusted premiums, fees and other revenues |  | $ | 1,920 |  |  |  | $ | 1,943 |  |  |  | $ | 1,915 |  |  |  | $ | 1,915 |  |  |  | $ | 2,088 |  |
| Mortality ratio |  | 87.9 | % |  |  | 95.9 | % |  |  | 89.6 | % |  |  | 96.3 | % |  |  | 106.3 | % |
| Group Non-Medical Health (3) |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Adjusted premiums, fees and other revenues |  | $ | 1,959 |  |  |  | $ | 1,376 |  |  |  | $ | 1,977 |  |  |  | $ | 2,079 |  |  |  | $ | 2,371 |  |
| Interest adjusted benefit ratio (4) |  | 71.7 | % |  |  | 58.5 | % |  |  | 67.4 | % |  |  | 61.7 | % |  |  | 71.1 | % |
| (1) Results are derived from insurance and non-administrative services-only contracts. |
| (2) Excludes certain experience-rated contracts and includes accidental death and dismemberment. |
| (3) Includes dental, group and individual disability, accident & health, critical illness, vision and other health. |
| (4) Reflects actual claims experience and excludes the impact of interest credited on future policyholder benefits. The product within Group Non-Medical Health with interest credited on future policyholder benefits is disability. |

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| U.S. RETIREMENT AND INCOME SOLUTIONS |
| FUTURE POLICY BENEFITS AND POLICYHOLDER ACCOUNT BALANCES |
|  |  | For the Three Months Ended |
| Unaudited (In millions) |  | March 31, 2020 |  | June 30, 2020 |  | September 30, 2020 |  | December 31, 2020 |  |  | March 31, 2021 |
| Balance, beginning of period |  | $ | 121,853 |  |  | $ | 124,174 |  |  | $ | 129,030 |  |  | $ | 132,376 |  |  |  | $ | 136,703 |  |
| Premiums and deposits |  | 20,967 |  |  | 22,473 |  |  | 18,957 |  |  | 20,961 |  |  |  | 22,008 |  |
| Surrenders and withdrawals |  | (17,441) |  |  | (20,125) |  |  | (18,536) |  |  | (17,176) |  |  |  | (19,926) |  |
| Benefit payments |  | (1,132) |  |  | (1,176) |  |  | (1,206) |  |  | (1,182) |  |  |  | (1,317) |  |
| Net flows |  | 2,394 |  |  | 1,172 |  |  | (785) |  |  | 2,603 |  |  |  | 765 |  |
| Net transfers from (to) separate accounts |  | — |  |  | — |  |  | — |  |  | 17 |  |  |  | — |  |
| Interest |  | 1,032 |  |  | 988 |  |  | 953 |  |  | 946 |  |  |  | 946 |  |
| Policy charges |  | (43) |  |  | (42) |  |  | (42) |  |  | (41) |  |  |  | (10) |  |
| Other |  | (1,062) |  |  | 2,738 |  |  | 3,220 |  |  | 802 |  |  |  | (4,348) |  |
| Balance, end of period |  | $ | 124,174 |  |  | $ | 129,030 |  |  | $ | 132,376 |  |  | $ | 136,703 |  |  |  | $ | 134,056 |  |
| SEPARATE ACCOUNT LIABILITIES |  |  |  |  |  |  |  |  |  |  |  |
|  |  | For the Three Months Ended |
| Unaudited (In millions) |  | March 31, 2020 |  | June 30, 2020 |  | September 30, 2020 |  | December 31, 2020 |  |  | March 31, 2021 |
| Balance, beginning of period |  | $ | 74,959 |  |  | $ | 76,838 |  |  | $ | 81,486 |  |  | $ | 83,887 |  |  |  | $ | 84,193 |  |
| Premiums and deposits |  | 4,051 |  |  | 2,167 |  |  | 1,709 |  |  | 2,138 |  |  |  | 1,393 |  |
| Surrenders and withdrawals (1) |  | (2,729) |  |  | (2,319) |  |  | (2,127) |  |  | (2,971) |  |  |  | (2,390) |  |
| Benefit payments |  | (34) |  |  | (24) |  |  | (25) |  |  | (24) |  |  |  | (22) |  |
| Net flows |  | 1,288 |  |  | (176) |  |  | (443) |  |  | (857) |  |  |  | (1,019) |  |
| Investment performance |  | (414) |  |  | 3,618 |  |  | 1,447 |  |  | 2,069 |  |  |  | (1,302) |  |
| Net transfers from (to) general account |  | — |  |  | — |  |  | — |  |  | (17) |  |  |  | — |  |
| Policy charges |  | (80) |  |  | (83) |  |  | (83) |  |  | (94) |  |  |  | (84) |  |
| Other |  | 1,085 |  |  | 1,289 |  |  | 1,480 |  |  | (795) |  |  |  | 395 |  |
| Balance, end of period |  | $ | 76,838 |  |  | $ | 81,486 |  |  | $ | 83,887 |  |  | $ | 84,193 |  |  |  | $ | 82,183 |  |
| SYNTHETIC GICS (2) |  |  |  |  |  |  |  |  |  |  |  |
|  |  | For the Three Months Ended |
| Unaudited (In millions) |  | March 31, 2020 |  | June 30, 2020 |  | September 30, 2020 |  | December 31, 2020 |  |  | March 31, 2021 |
| Balance, beginning of period |  | $ | 30,341 |  |  | $ | 33,588 |  |  | $ | 34,921 |  |  | $ | 36,330 |  |  |  | $ | 38,646 |  |
| Premiums and deposits (1) |  | 3,906 |  |  | 1,424 |  |  | 1,598 |  |  | 2,704 |  |  |  | 482 |  |
| Surrenders and withdrawals |  | (863) |  |  | (318) |  |  | (417) |  |  | (621) |  |  |  | (829) |  |
| Net flows |  | 3,043 |  |  | 1,106 |  |  | 1,181 |  |  | 2,083 |  |  |  | (347) |  |
| Interest |  | 204 |  |  | 227 |  |  | 228 |  |  | 233 |  |  |  | 215 |  |
| Balance, end of period |  | $ | 33,588 |  |  | $ | 34,921 |  |  | $ | 36,330 |  |  | $ | 38,646 |  |  |  | $ | 38,514 |  |
| LONGEVITY REINSURANCE (3) |  |  |  |  |  |  |  |  |  |  |  |
| Unaudited (In millions) |  | March 31, 2020 |  | June 30, 2020 |  | September 30, 2020 |  | December 31, 2020 |  |  | March 31, 2021 |
| Balance, end of period |  | $ | — |  |  | $ | 317 |  |  | $ | 896 |  |  | $ | 3,894 |  |  |  | $ | 8,833 |  |
| (1)Includes $0, $0, $616 million, $360 million and $86 million of transfers from separate account GICs to synthetic GICs at March 31, 2020, June 30, 2020, September 30, 2020, December 31,2020 and March 31, 2021, respectively. These transfers are reported as surrenders and withdrawals on the separate account liabilities table and premiums and deposits on the synthetic GICs table.
| (2)A synthetic GIC is a contract that simulates the performance of a traditional GIC through the use of financial instruments and is reported as a derivative. A key difference between a synthetic GIC and a traditional GIC is that the contractholder owns the assets underlying the synthetic GIC. The assets and corresponding contractholder account balance are not on MetLife, Inc.'s consolidated balance sheet, as they are for a traditional GIC. The contractholder account balance is reported at contract value in the table above.
| (3)The contract value presented represents notional amounts based on the present value of fixed annuity premiums related to longevity reinsurance contracts associated with the UK pension risk transfer market.

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| U.S. RETIREMENT AND INCOME SOLUTIONS |
| OTHER EXPENSES BY MAJOR CATEGORY |  |  |
|  |  | For the Three Months Ended |
| Unaudited (In millions) |  | March 31, 2020 |  |  | June 30, 2020 |  |  | September 30, 2020 |  |  | December 31, 2020 |  |  | March 31, 2021 |
| Direct and allocated expenses |  | $ | 61 |  |  |  | $ | 56 |  |  |  | $ | 57 |  |  |  | $ | 60 |  |  |  | $ | 61 |  |
| Pension, postretirement and postemployment benefit costs |  | 2 |  |  |  | 1 |  |  |  | 1 |  |  |  | 2 |  |  |  | — |  |
| Premium taxes, other taxes, and licenses & fees |  | 8 |  |  |  | 4 |  |  |  | 6 |  |  |  | 10 |  |  |  | 4 |  |
| Commissions and other variable expenses |  | 42 |  |  |  | 51 |  |  |  | 48 |  |  |  | 48 |  |  |  | 52 |  |
| Adjusted other expenses |  | $ | 113 |  |  |  | $ | 112 |  |  |  | $ | 112 |  |  |  | $ | 120 |  |  |  | $ | 117 |  |
| SPREAD |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
|  |  | For the Three Months Ended |
| Unaudited |  | March 31, 2020 |  |  | June 30, 2020 |  |  | September 30, 2020 |  |  | December 31, 2020 |  |  | March 31, 2021 |
| Investment income yield excluding variable investment income yield |  | 4.24 | % |  |  | 4.02 | % |  |  | 3.99 | % |  |  | 3.98 | % |  |  | 3.77 | % |
| Variable investment income yield |  | 0.31 | % |  |  | (0.60) | % |  |  | 0.58 | % |  |  | 0.73 | % |  |  | 1.46 | % |
| Total investment income yield |  | 4.55 | % |  |  | 3.42 | % |  |  | 4.57 | % |  |  | 4.71 | % |  |  | 5.23 | % |
| Average crediting rate |  | 3.41 | % |  |  | 3.17 | % |  |  | 3.01 | % |  |  | 2.94 | % |  |  | 2.89 | % |
| Annualized general account spread |  | 1.14 | % |  |  | 0.25 | % |  |  | 1.56 | % |  |  | 1.77 | % |  |  | 2.34 | % |
| Annualized general account spread excluding variable investment income yield |  | 0.83 | % |  |  | 0.85 | % |  |  | 0.98 | % |  |  | 1.04 | % |  |  | 0.88 | % |

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| ASIA STATEMENTS OF ADJUSTED EARNINGS AVAILABLE TO COMMON SHAREHOLDERS |
|  | For the Three Months Ended |  | For the Year-to-Date Period Ended
| Unaudited (In millions) |  | March 31, 2020 |  |  | June 30, 2020 |  |  | September 30, 2020 |  |  | December 31, 2020 |  | March 31, 2021 |  |  | March 31, 2020 |  |  | March 31, 2021 |
| Adjusted revenues |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Premiums |  | $ | 1,636 |  |  |  | $ | 1,584 |  |  |  | $ | 1,654 |  |  |  | $ | 1,697 |  |  | $ | 1,685 |  |  |  | $ | 1,636 |  |  |  | $ | 1,685 |  |
| Universal life and investment-type product policy fees |  | 430 |  |  |  | 420 |  |  |  | 595 |  |  |  | 447 |  |  | 458 |  |  |  | 430 |  |  |  | 458 |  |
| Net investment income |  | 937 |  |  |  | 767 |  |  |  | 1,088 |  |  |  | 1,146 |  |  | 1,264 |  |  |  | 937 |  |  |  | 1,264 |  |
| Other revenues |  | 14 |  |  |  | 14 |  |  |  | 16 |  |  |  | 17 |  |  | 18 |  |  |  | 14 |  |  |  | 18 |  |
| Total adjusted revenues |  | 3,017 |  |  |  | 2,785 |  |  |  | 3,353 |  |  |  | 3,307 |  |  | 3,425 |  |  |  | 3,017 |  |  |  | 3,425 |  |
| Adjusted expenses |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Policyholder benefits and claims and policyholder dividends |  | 1,321 |  |  |  | 1,255 |  |  |  | 1,291 |  |  |  | 1,346 |  |  | 1,297 |  |  |  | 1,321 |  |  |  | 1,297 |  |
| Interest credited to policyholder account balances |  | 445 |  |  |  | 447 |  |  |  | 470 |  |  |  | 472 |  |  | 489 |  |  |  | 445 |  |  |  | 489 |  |
| Capitalization of DAC |  | (421) |  |  |  | (351) |  |  |  | (431) |  |  |  | (449) |  |  | (435) |  |  |  | (421) |  |  |  | (435) |  |
| Amortization of DAC and VOBA |  | 315 |  |  |  | 284 |  |  |  | 506 |  |  |  | 310 |  |  | 314 |  |  |  | 315 |  |  |  | 314 |  |
| Amortization of negative VOBA |  | (8) |  |  |  | (8) |  |  |  | (14) |  |  |  | (7) |  |  | (7) |  |  |  | (8) |  |  |  | (7) |  |
| Interest expense on debt |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  | — |  |  |  | — |  |  |  | — |  |
| Other expenses |  | 874 |  |  |  | 797 |  |  |  | 869 |  |  |  | 941 |  |  | 899 |  |  |  | 874 |  |  |  | 899 |  |
| Total adjusted expenses |  | 2,526 |  |  |  | 2,424 |  |  |  | 2,691 |  |  |  | 2,613 |  |  | 2,557 |  |  |  | 2,526 |  |  |  | 2,557 |  |
| Adjusted earnings before provision for income tax |  | 491 |  |  |  | 361 |  |  |  | 662 |  |  |  | 694 |  |  | 868 |  |  |  | 491 |  |  |  | 868 |  |
| Provision for income tax expense (benefit) |  | 141 |  |  |  | 105 |  |  |  | 197 |  |  |  | 200 |  |  | 245 |  |  |  | 141 |  |  |  | 245 |  |
| Adjusted earnings |  | 350 |  |  |  | 256 |  |  |  | 465 |  |  |  | 494 |  |  | 623 |  |  |  | 350 |  |  |  | 623 |  |
| Preferred stock dividends |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  | — |  |  |  | — |  |  |  | — |  |
| Adjusted earnings available to common shareholders |  | $ | 350 |  |  |  | $ | 256 |  |  |  | $ | 465 |  |  |  | $ | 494 |  |  | $ | 623 |  |  |  | $ | 350 |  |  |  | $ | 623 |  |
| Adjusted premiums, fees and other revenues |  | $ | 2,080 |  |  |  | $ | 2,018 |  |  |  | $ | 2,265 |  |  |  | $ | 2,161 |  |  | $ | 2,161 |  |  |  | $ | 2,080 |  |  |  | $ | 2,161 |  |

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| ASIA |
| ADJUSTED PREMIUMS, FEES AND OTHER REVENUES |
|  |  |  | For the Three Months Ended |
| Unaudited (In millions) |  |  | March 31, 2020 |  |  | June 30, 2020 |  |  | September 30, 2020 |  |  | December 31, 2020 |  |  | March 31, 2021 |
| Adjusted premiums, fees and other revenues |  |  | $ | 2,080 |  |  |  | $ | 2,018 |  |  |  | $ | 2,265 |  |  |  | $ | 2,161 |  |  |  | $ | 2,161 |  |
| Adjusted premiums, fees and other revenues, on a constant currency basis |  |  | $ | 2,161 |  |  |  | $ | 2,085 |  |  |  | $ | 2,298 |  |  |  | $ | 2,148 |  |  |  | $ | 2,161 |  |
| Add: Operating joint ventures, on a constant currency basis (1), (2) |  |  | 291 |  |  |  | 281 |  |  |  | 301 |  |  |  | 294 |  |  |  | 345 |  |
| Adjusted premiums, fees and other revenues, including operating joint ventures, on a constant currency basis |  |  | $ | 2,452 |  |  |  | $ | 2,366 |  |  |  | $ | 2,599 |  |  |  | $ | 2,442 |  |  |  | $ | 2,506 |  |
| OTHER EXPENSES BY MAJOR CATEGORY |
|  |  |  | For the Three Months Ended |
| Unaudited (In millions) |  |  | March 31, 2020 |  |  | June 30, 2020 |  |  | September 30, 2020 |  |  | December 31, 2020 |  |  | March 31, 2021 |
| Direct and allocated expenses |  |  | $ | 321 |  |  |  | $ | 309 |  |  |  | $ | 313 |  |  |  | $ | 354 |  |  |  | $ | 318 |  |
| Pension, postretirement and postemployment benefit costs |  |  | 23 |  |  |  | 24 |  |  |  | 24 |  |  |  | 35 |  |  |  | 23 |  |
| Premium taxes, other taxes, and licenses & fees |  |  | 40 |  |  |  | 34 |  |  |  | 42 |  |  |  | 41 |  |  |  | 46 |  |
| Commissions and other variable expenses |  |  | 490 |  |  |  | 430 |  |  |  | 490 |  |  |  | 511 |  |  |  | 512 |  |
| Adjusted other expenses |  |  | $ | 874 |  |  |  | $ | 797 |  |  |  | $ | 869 |  |  |  | $ | 941 |  |  |  | $ | 899 |  |
| Adjusted other expenses, net of adjusted capitalization of DAC |  |  | $ | 453 |  |  |  | $ | 446 |  |  |  | $ | 438 |  |  |  | $ | 492 |  |  |  | $ | 464 |  |
| Adjusted other expenses on a constant currency basis |  |  | $ | 904 |  |  |  | $ | 818 |  |  |  | $ | 881 |  |  |  | $ | 930 |  |  |  | $ | 899 |  |
| Add: Operating joint ventures, on a constant currency basis (1), (2) |  |  | 100 |  |  |  | 111 |  |  |  | 105 |  |  |  | 109 |  |  |  | 115 |  |
| Adjusted other expenses, including operating joint ventures, on a constant currency basis |  |  | $ | 1,004 |  |  |  | $ | 929 |  |  |  | $ | 986 |  |  |  | $ | 1,039 |  |  |  | $ | 1,014 |  |
| Adjusted other expenses, including operating joint ventures, net of adjusted capitalization of DAC, on a constant currency basis |  |  | $ | 540 |  |  |  | $ | 534 |  |  |  | $ | 522 |  |  |  | $ | 565 |  |  |  | $ | 546 |  |
| SALES ON A CONSTANT CURRENCY BASIS |
|  |  |  | For the Three Months Ended |
| Unaudited (In millions) |  |  | March 31, 2020 |  |  | June 30, 2020 |  |  | September 30, 2020 |  |  | December 31, 2020 |  |  | March 31, 2021 |
| Japan: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Life |  |  | $ | 174 |  |  |  | $ | 101 |  |  |  | $ | 222 |  |  |  | $ | 151 |  |  |  | $ | 168 |  |
| Accident & Health |  |  | 80 |  |  |  | 50 |  |  |  | 77 |  |  |  | 73 |  |  |  | 61 |  |
| Annuities |  |  | 62 |  |  |  | 30 |  |  |  | 38 |  |  |  | 72 |  |  |  | 92 |  |
| Other |  |  | 2 |  |  |  | 2 |  |  |  | 2 |  |  |  | 2 |  |  |  | 1 |  |
| Total Japan |  |  | 318 |  |  |  | 183 |  |  |  | 339 |  |  |  | 298 |  |  |  | 322 |  |
| Other Asia |  |  | 203 |  |  |  | 169 |  |  |  | 235 |  |  |  | 250 |  |  |  | 264 |  |
| Total sales |  |  | $ | 521 |  |  |  | $ | 352 |  |  |  | $ | 574 |  |  |  | $ | 548 |  |  |  | $ | 586 |  |
| OTHER STATISTICAL INFORMATION |
|  |  |  | For the Three Months Ended |
| Unaudited (In millions) |  |  | March 31, 2020 |  |  | June 30, 2020 |  |  | September 30, 2020 |  |  | December 31, 2020 |  |  | March 31, 2021 |
| Adjusted earnings available to common shareholders |  |  | $ | 350 |  |  |  | $ | 256 |  |  |  | $ | 465 |  |  |  | $ | 494 |  |  |  | $ | 623 |  |
| Adjusted earnings available to common shareholders, on a constant currency basis |  |  | $ | 367 |  |  |  | $ | 272 |  |  |  | $ | 471 |  |  |  | $ | 497 |  |  |  | $ | 623 |  |
| (1)Adjusted premiums, fees and other revenues as well as other expenses are reported as part of net investment income on the statements of adjusted earnings available to common shareholders for operating joint ventures.
| (2)Includes MetLife, Inc.'s percentage interest in operating joint ventures of: (i) China, (ii) India, (iii) Malaysia and (iv) Vietnam, which are consolidated using the equity method of accounting.

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| ASIA |
| GENERAL ACCOUNT ASSETS UNDER MANAGEMENT AND RELATED MEASURES (1) |
| Unaudited (In millions) |  | March 31, 2020 |  | June 30, 2020 |  | September 30, 2020 |  | December 31, 2020 |  |  | March 31, 2021 |
| GA AUM |  | $ | 131,521 |  |  | $ | 134,769 |  |  | $ | 139,445 |  |  | $ | 144,267 |  |  |  | $ | 137,258 |  |
| GA AUM (at amortized cost) |  | $ | 120,490 |  |  | $ | 121,429 |  |  | $ | 125,171 |  |  | $ | 129,661 |  |  |  | $ | 127,695 |  |
| GA AUM (at amortized cost), on a constant currency basis |  | $ | 123,186 |  |  | $ | 122,260 |  |  | $ | 123,863 |  |  | $ | 125,264 |  |  |  | $ | 127,695 |  |
| Add: Operating joint ventures, on a constant currency basis (2) |  | 4,992 |  |  | 5,224 |  |  | 5,357 |  |  | 5,586 |  |  |  | 5,746 |  |
| GA AUM (at amortized cost), including operating joint ventures, on a constant currency basis |  | $ | 128,178 |  |  | $ | 127,484 |  |  | $ | 129,220 |  |  | $ | 130,850 |  |  |  | $ | 133,441 |  |
| (1)In June 2020, MetLife completed the sale of MetLife Limited and Metropolitan Life Insurance Company of Hong Kong Limited (collectively, “MetLife Hong Kong”) to a third party. The GA AUM (at amortized cost) related to MetLife Hong Kong was historically reported in the Asia segment and is reflected in the March 31, 2020 column in the table above. The GA AUM (at amortized cost) disposed in the sale was $2,226 million at June 30, 2020.
| (2)Includes MetLife, Inc.'s percentage interest in operating joint ventures of: (i) China, (ii) India, (iii) Malaysia and (iv) Vietnam, which are consolidated using the equity method of accounting and reported in other invested assets, a component of total investments.

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| LATIN AMERICA STATEMENTS OF ADJUSTED EARNINGS AVAILABLE TO COMMON SHAREHOLDERS |
|  | For the Three Months Ended |  | For the Year-to-Date Period Ended
| Unaudited (In millions) |  | March 31, 2020 |  |  | June 30, 2020 |  |  | September 30, 2020 |  |  | December 31, 2020 |  | March 31, 2021 |  |  | March 31, 2020 |  |  | March 31, 2021 |
| Adjusted revenues |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Premiums |  | $ | 640 |  |  |  | $ | 489 |  |  |  | $ | 529 |  |  |  | $ | 607 |  |  | $ | 595 |  |  |  | $ | 640 |  |  |  | $ | 595 |  |
| Universal life and investment-type product policy fees |  | 270 |  |  |  | 238 |  |  |  | 225 |  |  |  | 261 |  |  | 270 |  |  |  | 270 |  |  |  | 270 |  |
| Net investment income |  | 218 |  |  |  | 260 |  |  |  | 221 |  |  |  | 293 |  |  | 299 |  |  |  | 218 |  |  |  | 299 |  |
| Other revenues |  | 11 |  |  |  | 10 |  |  |  | 7 |  |  |  | 10 |  |  | 10 |  |  |  | 11 |  |  |  | 10 |  |
| Total adjusted revenues |  | 1,139 |  |  |  | 997 |  |  |  | 982 |  |  |  | 1,171 |  |  | 1,174 |  |  |  | 1,139 |  |  |  | 1,174 |  |
| Adjusted expenses |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Policyholder benefits and claims and policyholder dividends |  | 610 |  |  |  | 449 |  |  |  | 575 |  |  |  | 772 |  |  | 761 |  |  |  | 610 |  |  |  | 761 |  |
| Interest credited to policyholder account balances |  | 70 |  |  |  | 56 |  |  |  | 52 |  |  |  | 62 |  |  | 59 |  |  |  | 70 |  |  |  | 59 |  |
| Capitalization of DAC |  | (100) |  |  |  | (74) |  |  |  | (84) |  |  |  | (104) |  |  | (95) |  |  |  | (100) |  |  |  | (95) |  |
| Amortization of DAC and VOBA |  | 74 |  |  |  | 70 |  |  |  | 62 |  |  |  | 70 |  |  | 60 |  |  |  | 74 |  |  |  | 60 |  |
| Amortization of negative VOBA |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  | — |  |  |  | — |  |  |  | — |  |
| Interest expense on debt |  | 1 |  |  |  | 1 |  |  |  | 1 |  |  |  | 1 |  |  | 1 |  |  |  | 1 |  |  |  | 1 |  |
| Other expenses |  | 345 |  |  |  | 307 |  |  |  | 313 |  |  |  | 353 |  |  | 335 |  |  |  | 345 |  |  |  | 335 |  |
| Total adjusted expenses |  | 1,000 |  |  |  | 809 |  |  |  | 919 |  |  |  | 1,154 |  |  | 1,121 |  |  |  | 1,000 |  |  |  | 1,121 |  |
| Adjusted earnings before provision for income tax |  | 139 |  |  |  | 188 |  |  |  | 63 |  |  |  | 17 |  |  | 53 |  |  |  | 139 |  |  |  | 53 |  |
| Provision for income tax expense (benefit) |  | 44 |  |  |  | 56 |  |  |  | 24 |  |  |  | 3 |  |  | 13 |  |  |  | 44 |  |  |  | 13 |  |
| Adjusted earnings |  | 95 |  |  |  | 132 |  |  |  | 39 |  |  |  | 14 |  |  | 40 |  |  |  | 95 |  |  |  | 40 |  |
| Preferred stock dividends |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  | — |  |  |  | — |  |  |  | — |  |
| Adjusted earnings available to common shareholders |  | $ | 95 |  |  |  | $ | 132 |  |  |  | $ | 39 |  |  |  | $ | 14 |  |  | $ | 40 |  |  |  | $ | 95 |  |  |  | $ | 40 |  |
| Adjusted premiums, fees and other revenues |  | $ | 921 |  |  |  | $ | 737 |  |  |  | $ | 761 |  |  |  | $ | 878 |  |  | $ | 875 |  |  |  | $ | 921 |  |  |  | $ | 875 |  |

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| LATIN AMERICA |
| OTHER EXPENSES BY MAJOR CATEGORY |  |  |
|  |  | For the Three Months Ended |
| Unaudited (In millions) |  | March 31, 2020 |  |  | June 30, 2020 |  |  | September 30, 2020 |  |  | December 31, 2020 |  |  | March 31, 2021 |
| Direct and allocated expenses |  | $ | 129 |  |  |  | $ | 119 |  |  |  | $ | 117 |  |  |  | $ | 125 |  |  |  | $ | 121 |  |
| Pension, postretirement and postemployment benefit costs |  | 2 |  |  |  | 1 |  |  |  | 1 |  |  |  | 1 |  |  |  | 1 |  |
| Premium taxes, other taxes, and licenses & fees |  | 15 |  |  |  | 8 |  |  |  | 11 |  |  |  | 12 |  |  |  | 11 |  |
| Commissions and other variable expenses |  | 199 |  |  |  | 179 |  |  |  | 184 |  |  |  | 215 |  |  |  | 202 |  |
| Adjusted other expenses |  | $ | 345 |  |  |  | $ | 307 |  |  |  | $ | 313 |  |  |  | $ | 353 |  |  |  | $ | 335 |  |
| Adjusted other expenses, net of adjusted capitalization of DAC |  | $ | 245 |  |  |  | $ | 233 |  |  |  | $ | 229 |  |  |  | $ | 249 |  |  |  | $ | 240 |  |
| Adjusted other expenses on a constant currency basis |  | $ | 342 |  |  |  | $ | 337 |  |  |  | $ | 331 |  |  |  | $ | 358 |  |  |  | $ | 335 |  |
| Adjusted other expenses, net of adjusted capitalization of DAC, on a constant currency basis |  | $ | 243 |  |  |  | $ | 254 |  |  |  | $ | 241 |  |  |  | $ | 253 |  |  |  | $ | 240 |  |
| SALES ON A CONSTANT CURRENCY BASIS |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
|  |  | For the Three Months Ended |
| Unaudited (In millions) |  | March 31, 2020 |  |  | June 30, 2020 |  |  | September 30, 2020 |  |  | December 31, 2020 |  |  | March 31, 2021 |
| Mexico |  | $ | 118 |  |  |  | $ | 65 |  |  |  | $ | 76 |  |  |  | $ | 79 |  |  |  | $ | 90 |  |
| Chile |  | 94 |  |  |  | 44 |  |  |  | 46 |  |  |  | 49 |  |  |  | 53 |  |
| All other |  | 46 |  |  |  | 32 |  |  |  | 41 |  |  |  | 44 |  |  |  | 40 |  |
| Total sales |  | $ | 258 |  |  |  | $ | 141 |  |  |  | $ | 163 |  |  |  | $ | 172 |  |  |  | $ | 183 |  |
| OTHER STATISTICAL INFORMATION |
|  |  | For the Three Months Ended |
| Unaudited (In millions) |  | March 31, 2020 |  |  | June 30, 2020 |  |  | September 30, 2020 |  |  | December 31, 2020 |  |  | March 31, 2021 |
| Adjusted premiums, fees and other revenues |  | $ | 921 |  |  |  | $ | 737 |  |  |  | $ | 761 |  |  |  | $ | 878 |  |  |  | $ | 875 |  |
| Adjusted earnings available to common shareholders |  | $ | 95 |  |  |  | $ | 132 |  |  |  | $ | 39 |  |  |  | $ | 14 |  |  |  | $ | 40 |  |
| Adjusted premiums, fees and other revenues, on a constant currency basis |  | $ | 929 |  |  |  | $ | 824 |  |  |  | $ | 814 |  |  |  | $ | 892 |  |  |  | $ | 875 |  |
| Adjusted earnings available to common shareholders, on a constant currency basis |  | $ | 93 |  |  |  | $ | 154 |  |  |  | $ | 44 |  |  |  | $ | 21 |  |  |  | $ | 40 |  |

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| EMEA STATEMENTS OF ADJUSTED EARNINGS AVAILABLE TO COMMON SHAREHOLDERS |
|  | For the Three Months Ended |  | For the Year-to-Date Period Ended
| Unaudited (In millions) |  | March 31, 2020 |  |  | June 30, 2020 |  |  | September 30, 2020 |  |  | December 31, 2020 |  | March 31, 2021 |  |  | March 31, 2020 |  |  | March 31, 2021 |
| Adjusted revenues |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Premiums |  | $ | 568 |  |  |  | $ | 557 |  |  |  | $ | 551 |  |  |  | $ | 583 |  |  | $ | 598 |  |  |  | $ | 568 |  |  |  | $ | 598 |  |
| Universal life and investment-type product policy fees |  | 116 |  |  |  | 92 |  |  |  | 116 |  |  |  | 109 |  |  | 67 |  |  |  | 116 |  |  |  | 67 |  |
| Net investment income |  | 69 |  |  |  | 63 |  |  |  | 67 |  |  |  | 70 |  |  | 63 |  |  |  | 69 |  |  |  | 63 |  |
| Other revenues |  | 13 |  |  |  | 11 |  |  |  | 13 |  |  |  | 15 |  |  | 13 |  |  |  | 13 |  |  |  | 13 |  |
| Total adjusted revenues |  | 766 |  |  |  | 723 |  |  |  | 747 |  |  |  | 777 |  |  | 741 |  |  |  | 766 |  |  |  | 741 |  |
| Adjusted expenses |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Policyholder benefits and claims and policyholder dividends |  | 310 |  |  |  | 263 |  |  |  | 304 |  |  |  | 319 |  |  | 343 |  |  |  | 310 |  |  |  | 343 |  |
| Interest credited to policyholder account balances |  | 27 |  |  |  | 27 |  |  |  | 29 |  |  |  | 26 |  |  | 24 |  |  |  | 27 |  |  |  | 24 |  |
| Capitalization of DAC |  | (130) |  |  |  | (115) |  |  |  | (122) |  |  |  | (124) |  |  | (127) |  |  |  | (130) |  |  |  | (127) |  |
| Amortization of DAC and VOBA |  | 130 |  |  |  | 85 |  |  |  | 125 |  |  |  | 114 |  |  | 62 |  |  |  | 130 |  |  |  | 62 |  |
| Amortization of negative VOBA |  | (2) |  |  |  | (2) |  |  |  | (1) |  |  |  | (3) |  |  | (2) |  |  |  | (2) |  |  |  | (2) |  |
| Interest expense on debt |  | — |  |  |  | — |  |  |  | — |  |  |  | 1 |  |  | — |  |  |  | — |  |  |  | — |  |
| Other expenses |  | 332 |  |  |  | 328 |  |  |  | 340 |  |  |  | 344 |  |  | 349 |  |  |  | 332 |  |  |  | 349 |  |
| Total adjusted expenses |  | 667 |  |  |  | 586 |  |  |  | 675 |  |  |  | 677 |  |  | 649 |  |  |  | 667 |  |  |  | 649 |  |
| Adjusted earnings before provision for income tax |  | 99 |  |  |  | 137 |  |  |  | 72 |  |  |  | 100 |  |  | 92 |  |  |  | 99 |  |  |  | 92 |  |
| Provision for income tax expense (benefit) |  | 21 |  |  |  | 21 |  |  |  | 20 |  |  |  | 19 |  |  | 21 |  |  |  | 21 |  |  |  | 21 |  |
| Adjusted earnings |  | 78 |  |  |  | 116 |  |  |  | 52 |  |  |  | 81 |  |  | 71 |  |  |  | 78 |  |  |  | 71 |  |
| Preferred stock dividends |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  | — |  |  |  | — |  |  |  | — |  |
| Adjusted earnings available to common shareholders |  | $ | 78 |  |  |  | $ | 116 |  |  |  | $ | 52 |  |  |  | $ | 81 |  |  | $ | 71 |  |  |  | $ | 78 |  |  |  | $ | 71 |  |
| Adjusted premiums, fees and other revenues |  | $ | 697 |  |  |  | $ | 660 |  |  |  | $ | 680 |  |  |  | $ | 707 |  |  | $ | 678 |  |  |  | $ | 697 |  |  |  | $ | 678 |  |

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| EMEA |
| OTHER EXPENSES BY MAJOR CATEGORY |  |  |  |
|  |  |  | For the Three Months Ended |
| Unaudited (In millions) |  |  | March 31, 2020 |  |  | June 30, 2020 |  |  | September 30, 2020 |  |  | December 31, 2020 |  |  | March 31, 2021 |
| Direct and allocated expenses |  |  | $ | 110 |  |  |  | $ | 110 |  |  |  | $ | 119 |  |  |  | $ | 120 |  |  |  | $ | 112 |  |
| Pension, postretirement and postemployment benefit costs |  |  | 2 |  |  |  | 2 |  |  |  | 1 |  |  |  | 4 |  |  |  | 1 |  |
| Premium taxes, other taxes, and licenses & fees |  |  | 7 |  |  |  | 8 |  |  |  | 7 |  |  |  | 5 |  |  |  | 8 |  |
| Commissions and other variable expenses |  |  | 213 |  |  |  | 208 |  |  |  | 213 |  |  |  | 215 |  |  |  | 228 |  |
| Adjusted other expenses |  |  | $ | 332 |  |  |  | $ | 328 |  |  |  | $ | 340 |  |  |  | $ | 344 |  |  |  | $ | 349 |  |
| Adjusted other expenses, net of adjusted capitalization of DAC |  |  | $ | 202 |  |  |  | $ | 213 |  |  |  | $ | 218 |  |  |  | $ | 220 |  |  |  | $ | 222 |  |
| Adjusted other expenses on a constant currency basis |  |  | $ | 341 |  |  |  | $ | 345 |  |  |  | $ | 346 |  |  |  | $ | 350 |  |  |  | $ | 349 |  |
| Adjusted other expenses, net of adjusted capitalization of DAC, on a constant currency basis |  |  | $ | 210 |  |  |  | $ | 224 |  |  |  | $ | 222 |  |  |  | $ | 224 |  |  |  | $ | 222 |  |
| OTHER STATISTICAL INFORMATION |
|  |  |  | For the Three Months Ended |
| Unaudited (In millions) |  |  | March 31, 2020 |  |  | June 30, 2020 |  |  | September 30, 2020 |  |  | December 31, 2020 |  |  | March 31, 2021 |
| Adjusted premiums, fees and other revenues |  |  | $ | 697 |  |  |  | $ | 660 |  |  |  | $ | 680 |  |  |  | $ | 707 |  |  |  | $ | 678 |  |
| Adjusted earnings available to common shareholders |  |  | $ | 78 |  |  |  | $ | 116 |  |  |  | $ | 52 |  |  |  | $ | 81 |  |  |  | $ | 71 |  |
| Adjusted premiums, fees and other revenues, on a constant currency basis |  |  | $ | 716 |  |  |  | $ | 692 |  |  |  | $ | 693 |  |  |  | $ | 717 |  |  |  | $ | 678 |  |
| Adjusted earnings available to common shareholders, on a constant currency basis |  |  | $ | 80 |  |  |  | $ | 122 |  |  |  | $ | 54 |  |  |  | $ | 82 |  |  |  | $ | 71 |  |
| Total sales on a constant currency basis |  |  | $ | 256 |  |  |  | $ | 200 |  |  |  | $ | 211 |  |  |  | $ | 223 |  |  |  | $ | 267 |  |

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| METLIFE HOLDINGS STATEMENTS OF ADJUSTED EARNINGS AVAILABLE TO COMMON SHAREHOLDERS |
|  | For the Three Months Ended |  | For the Year-to-Date Period Ended
| Unaudited (In millions) |  | March 31, 2020 |  |  | June 30, 2020 |  |  | September 30, 2020 |  |  | December 31, 2020 |  | March 31, 2021 |  |  | March 31, 2020 |  | March 31, 2021 |
| Adjusted revenues |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Premiums |  | $ | 904 |  |  |  | $ | 889 |  |  |  | $ | 876 |  |  |  | $ | 931 |  |  | $ | 827 |  |  |  | $ | 904 |  |  | $ | 827 |  |
| Universal life and investment-type product policy fees |  | 294 |  |  |  | 249 |  |  |  | 269 |  |  |  | 261 |  |  | 274 |  |  |  | 294 |  |  | 274 |  |
| Net investment income |  | 1,315 |  |  |  | 981 |  |  |  | 1,427 |  |  |  | 1,461 |  |  | 1,646 |  |  |  | 1,315 |  |  | 1,646 |  |
| Other revenues |  | 35 |  |  |  | 70 |  |  |  | 61 |  |  |  | 72 |  |  | 62 |  |  |  | 35 |  |  | 62 |  |
| Total adjusted revenues |  | 2,548 |  |  |  | 2,189 |  |  |  | 2,633 |  |  |  | 2,725 |  |  | 2,809 |  |  |  | 2,548 |  |  | 2,809 |  |
| Adjusted expenses |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Policyholder benefits and claims and policyholder dividends |  | 1,661 |  |  |  | 1,705 |  |  |  | 1,697 |  |  |  | 1,675 |  |  | 1,523 |  |  |  | 1,661 |  |  | 1,523 |  |
| Interest credited to policyholder account balances |  | 218 |  |  |  | 219 |  |  |  | 217 |  |  |  | 214 |  |  | 210 |  |  |  | 218 |  |  | 210 |  |
| Capitalization of DAC |  | (5) |  |  |  | (5) |  |  |  | (5) |  |  |  | (24) |  |  | (8) |  |  |  | (5) |  |  | (8) |  |
| Amortization of DAC and VOBA |  | 100 |  |  |  | 11 |  |  |  | 177 |  |  |  | 82 |  |  | 54 |  |  |  | 100 |  |  | 54 |  |
| Amortization of negative VOBA |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  | — |  |  |  | — |  |  | — |  |
| Interest expense on debt |  | 2 |  |  |  | 1 |  |  |  | 2 |  |  |  | 1 |  |  | 1 |  |  |  | 2 |  |  | 1 |  |
| Other expenses |  | 228 |  |  |  | 239 |  |  |  | 231 |  |  |  | 244 |  |  | 253 |  |  |  | 228 |  |  | 253 |  |
| Total adjusted expenses |  | 2,204 |  |  |  | 2,170 |  |  |  | 2,319 |  |  |  | 2,192 |  |  | 2,033 |  |  |  | 2,204 |  |  | 2,033 |  |
| Adjusted earnings before provision for income tax |  | 344 |  |  |  | 19 |  |  |  | 314 |  |  |  | 533 |  |  | 776 |  |  |  | 344 |  |  | 776 |  |
| Provision for income tax expense (benefit) |  | 67 |  |  |  | (1) |  |  |  | 61 |  |  |  | 107 |  |  | 158 |  |  |  | 67 |  |  | 158 |  |
| Adjusted earnings |  | 277 |  |  |  | 20 |  |  |  | 253 |  |  |  | 426 |  |  | 618 |  |  |  | 277 |  |  | 618 |  |
| Preferred stock dividends |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  | — |  |  |  | — |  |  | — |  |
| Adjusted earnings available to common shareholders |  | $ | 277 |  |  |  | $ | 20 |  |  |  | $ | 253 |  |  |  | $ | 426 |  |  | $ | 618 |  |  |  | $ | 277 |  |  | $ | 618 |  |
| Adjusted premiums, fees and other revenues |  | $ | 1,233 |  |  |  | $ | 1,208 |  |  |  | $ | 1,206 |  |  |  | $ | 1,264 |  |  | $ | 1,163 |  |  |  | $ | 1,233 |  |  | $ | 1,163 |  |

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| METLIFE HOLDINGS
| FUTURE POLICY BENEFITS AND POLICYHOLDER ACCOUNT BALANCES |  |  |
| LIFE & OTHER (1) |  |  |
|  |  | For the Three Months Ended |
| Unaudited (In millions) |  | March 31, 2020 |  | June 30, 2020 |  | September 30, 2020 |  | December 31, 2020 |  |  | March 31, 2021 |
| Balance, beginning of period |  | $ | 81,161 |  |  | $ | 81,458 |  |  | $ | 81,497 |  |  | $ | 83,021 |  |  |  | $ | 83,004 |  |
| Premiums and deposits (2), (3) |  | 1,236 |  |  | 1,227 |  |  | 1,236 |  |  | 1,216 |  |  |  | 1,142 |  |
| Surrenders and withdrawals |  | (642) |  |  | (554) |  |  | (607) |  |  | (567) |  |  |  | (529) |  |
| Benefit payments |  | (800) |  |  | (892) |  |  | (830) |  |  | (832) |  |  |  | (936) |  |
| Net flows |  | (206) |  |  | (219) |  |  | (201) |  |  | (183) |  |  |  | (323) |  |
| Net transfers from (to) separate accounts |  | (1) |  |  | 31 |  |  | 5 |  |  | 12 |  |  |  | 2 |  |
| Interest |  | 832 |  |  | 833 |  |  | 836 |  |  | 836 |  |  |  | 831 |  |
| Policy charges |  | (188) |  |  | (186) |  |  | (184) |  |  | (184) |  |  |  | (185) |  |
| Other |  | (140) |  |  | (420) |  |  | 1,068 |  |  | (498) |  |  |  | (1,883) |  |
| Balance, end of period |  | $ | 81,458 |  |  | $ | 81,497 |  |  | $ | 83,021 |  |  | $ | 83,004 |  |  |  | $ | 81,446 |  |
| ANNUITIES |  | For the Three Months Ended |
| Unaudited (In millions) |  | March 31, 2020 |  | June 30, 2020 |  | September 30, 2020 |  | December 31, 2020 |  |  | March 31, 2021 |
| Balance, beginning of period |  | $ | 18,755 |  |  | $ | 19,895 |  |  | $ | 19,538 |  |  | $ | 19,466 |  |  |  | $ | 19,029 |  |
| Premiums and deposits (2), (3) |  | 116 |  |  | 107 |  |  | 91 |  |  | 111 |  |  |  | 107 |  |
| Surrenders and withdrawals |  | (390) |  |  | (277) |  |  | (286) |  |  | (356) |  |  |  | (340) |  |
| Benefit payments |  | (168) |  |  | (158) |  |  | (149) |  |  | (158) |  |  |  | (171) |  |
| Net flows |  | (442) |  |  | (328) |  |  | (344) |  |  | (403) |  |  |  | (404) |  |
| Net transfers from (to) separate accounts |  | 177 |  |  | 73 |  |  | 188 |  |  | 170 |  |  |  | 96 |  |
| Interest |  | 134 |  |  | 132 |  |  | 130 |  |  | 131 |  |  |  | 129 |  |
| Policy charges |  | (4) |  |  | (4) |  |  | (4) |  |  | (4) |  |  |  | (4) |  |
| Other |  | 1,275 |  |  | (230) |  |  | (42) |  |  | (331) |  |  |  | (479) |  |
| Balance, end of period |  | $ | 19,895 |  |  | $ | 19,538 |  |  | $ | 19,466 |  |  | $ | 19,029 |  |  |  | $ | 18,367 |  |
| SEPARATE ACCOUNT LIABILITIES |  |  |  |  |  |  |  |  |  |  |  |
| LIFE & OTHER |  |  |  |  |  |  |  |  |  |  |  |
|  |  | For the Three Months Ended |
| Unaudited (In millions) |  | March 31, 2020 |  | June 30, 2020 |  | September 30, 2020 |  | December 31, 2020 |  |  | March 31, 2021 |
| Balance, beginning of period |  | $ | 5,647 |  |  | $ | 4,586 |  |  | $ | 5,583 |  |  | $ | 6,039 |  |  |  | $ | 6,848 |  |
| Premiums and deposits (3) |  | 63 |  |  | 60 |  |  | 59 |  |  | 59 |  |  |  | 62 |  |
| Surrenders and withdrawals |  | (60) |  |  | (38) |  |  | (51) |  |  | (55) |  |  |  | (68) |  |
| Benefit payments |  | (10) |  |  | (10) |  |  | (10) |  |  | (11) |  |  |  | (16) |  |
| Net flows |  | (7) |  |  | 12 |  |  | (2) |  |  | (7) |  |  |  | (22) |  |
| Investment performance |  | (987) |  |  | 1,082 |  |  | 527 |  |  | 895 |  |  |  | 260 |  |
| Net transfers from (to) general account |  | 1 |  |  | (31) |  |  | (5) |  |  | (12) |  |  |  | (2) |  |
| Policy charges |  | (65) |  |  | (65) |  |  | (65) |  |  | (66) |  |  |  | (66) |  |
| Other |  | (3) |  |  | (1) |  |  | 1 |  |  | (1) |  |  |  | 3 |  |
| Balance, end of period |  | $ | 4,586 |  |  | $ | 5,583 |  |  | $ | 6,039 |  |  | $ | 6,848 |  |  |  | $ | 7,021 |  |
| ANNUITIES |  |  |  |  |  |  |  |  |  |  |  |
|  |  | For the Three Months Ended |
| Unaudited (In millions) |  | March 31, 2020 |  | June 30, 2020 |  | September 30, 2020 |  | December 31, 2020 |  |  | March 31, 2021 |
| Balance, beginning of period |  | $ | 39,962 |  |  | $ | 32,942 |  |  | $ | 36,852 |  |  | $ | 37,883 |  |  |  | $ | 40,825 |  |
| Premiums and deposits (3) |  | 85 |  |  | 77 |  |  | 65 |  |  | 75 |  |  |  | 79 |  |
| Surrenders and withdrawals |  | (1,111) |  |  | (641) |  |  | (812) |  |  | (942) |  |  |  | (1,062) |  |
| Benefit payments |  | (100) |  |  | (98) |  |  | (106) |  |  | (107) |  |  |  | (128) |  |
| Net flows |  | (1,126) |  |  | (662) |  |  | (853) |  |  | (974) |  |  |  | (1,111) |  |
| Investment performance |  | (5,531) |  |  | 4,831 |  |  | 2,269 |  |  | 4,282 |  |  |  | 1,017 |  |
| Net transfers from (to) general account |  | (177) |  |  | (73) |  |  | (188) |  |  | (170) |  |  |  | (96) |  |
| Policy charges |  | (187) |  |  | (185) |  |  | (197) |  |  | (196) |  |  |  | (190) |  |
| Other |  | 1 |  |  | (1) |  |  | — |  |  | — |  |  |  | (1) |  |
| Balance, end of period |  | $ | 32,942 |  |  | $ | 36,852 |  |  | $ | 37,883 |  |  | $ | 40,825 |  |  |  | $ | 40,444 |  |
| (1) Long-term care and Japan reinsurance are reported as part of "Other" within Life & Other.
| (2) Includes premiums and deposits directed to the general account investment option of variable products.
| (3) Includes company-sponsored internal exchanges.

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| METLIFE HOLDINGS |  |
| OTHER EXPENSES BY MAJOR CATEGORY |  |  |  |
|  |  | For the Three Months Ended |  |
| Unaudited (In millions) |  | March 31, 2020 |  |  | June 30, 2020 |  |  | September 30, 2020 |  |  | December 31, 2020 |  |  | March 31, 2021 |  |
| Direct and allocated expenses |  | $ | 151 |  |  |  | $ | 149 |  |  |  | $ | 155 |  |  |  | $ | 149 |  |  |  | $ | 166 |  |  |
| Pension, postretirement and postemployment benefit costs |  | 3 |  |  |  | 3 |  |  |  | 3 |  |  |  | 3 |  |  |  | — |  |  |
| Premium taxes, other taxes, and licenses & fees |  | 17 |  |  |  | 17 |  |  |  | 17 |  |  |  | 25 |  |  |  | 14 |  |  |
| Commissions and other variable expenses |  | 57 |  |  |  | 70 |  |  |  | 56 |  |  |  | 67 |  |  |  | 73 |  |  |
| Adjusted other expenses |  | $ | 228 |  |  |  | $ | 239 |  |  |  | $ | 231 |  |  |  | $ | 244 |  |  |  | $ | 253 |  |  |
| OTHER STATISTICAL INFORMATION |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
|  |  | For the Three Months Ended |  |
| Unaudited (In millions, except ratios) |  | March 31, 2020 |  |  | June 30, 2020 |  |  | September 30, 2020 |  |  | December 31, 2020 |  |  | March 31, 2021 |  |
| Life (1) |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Adjusted premiums, fees and other revenues |  | $ | 830 |  |  |  | $ | 817 |  |  |  | $ | 811 |  |  |  | $ | 843 |  |  |  | $ | 762 |  |  |
| Interest adjusted benefit ratio |  | 51.0 | % |  |  | 59.1 | % |  |  | 60.2 | % |  |  | 59.6 | % |  |  | 54.8 | % |  |
| Lapse Ratio (2) |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Traditional life |  | 4.7 | % |  |  | 4.5 | % |  |  | 4.3 | % |  |  | 4.1 | % |  |  | 4.0 | % |  |
| Variable & universal life |  | 4.1 | % |  |  | 3.9 | % |  |  | 3.7 | % |  |  | 3.5 | % |  |  | 3.3 | % |  |
| Fixed annuity |  | 9.6 | % |  |  | 9.1 | % |  |  | 8.5 | % |  |  | 6.5 | % |  |  | 6.6 | % |  |
| Variable annuity |  | 10.6 | % |  |  | 9.8 | % |  |  | 9.2 | % |  |  | 8.8 | % |  |  | 8.5 | % |  |
| (1) Represents the traditional life and variable & universal life components of Life & Other. Results are derived from insurance contracts. |  |
| (2) Lapse ratios are calculated based on the average of the most recent 12 months of experience. |  |

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| CORPORATE & OTHER STATEMENTS OF ADJUSTED EARNINGS AVAILABLE TO COMMON SHAREHOLDERS |
|  | For the Three Months Ended |  | For the Year-to-Date Period Ended
| Unaudited (In millions) |  | March 31, 2020 |  |  | June 30, 2020 |  |  | September 30, 2020 |  |  | December 31, 2020 |  | March 31, 2021 |  |  | March 31, 2020 |  | March 31, 2021 |
| Adjusted revenues |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Premiums |  | $ | 12 |  |  |  | $ | 13 |  |  |  | $ | (8) |  |  |  | $ | 5 |  |  | $ | 58 |  |  |  | $ | 12 |  |  | $ | 58 |  |
| Universal life and investment-type product policy fees |  | — |  |  |  | 1 |  |  |  | 1 |  |  |  | 1 |  |  | — |  |  |  | — |  |  | — |  |
| Net investment income |  | 16 |  |  |  | (52) |  |  |  | 58 |  |  |  | 20 |  |  | 12 |  |  |  | 16 |  |  | 12 |  |
| Other revenues |  | 84 |  |  |  | 72 |  |  |  | 82 |  |  |  | 106 |  |  | 86 |  |  |  | 84 |  |  | 86 |  |
| Total adjusted revenues |  | 112 |  |  |  | 34 |  |  |  | 133 |  |  |  | 132 |  |  | 156 |  |  |  | 112 |  |  | 156 |  |
| Adjusted expenses |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Policyholder benefits and claims and policyholder dividends |  | 26 |  |  |  | 3 |  |  |  | (6) |  |  |  | (26) |  |  | 40 |  |  |  | 26 |  |  | 40 |  |
| Interest credited to policyholder account balances |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  | — |  |  |  | — |  |  | — |  |
| Capitalization of DAC |  | (3) |  |  |  | (2) |  |  |  | (3) |  |  |  | (3) |  |  | (3) |  |  |  | (3) |  |  | (3) |  |
| Amortization of DAC and VOBA |  | 1 |  |  |  | 3 |  |  |  | 2 |  |  |  | 2 |  |  | 2 |  |  |  | 1 |  |  | 2 |  |
| Amortization of negative VOBA |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  | — |  |  |  | — |  |  | — |  |
| Interest expense on debt |  | 217 |  |  |  | 228 |  |  |  | 224 |  |  |  | 226 |  |  | 224 |  |  |  | 217 |  |  | 224 |  |
| Other expenses |  | 136 |  |  |  | 134 |  |  |  | 120 |  |  |  | 235 |  |  | 107 |  |  |  | 136 |  |  | 107 |  |
| Total adjusted expenses |  | 377 |  |  |  | 366 |  |  |  | 337 |  |  |  | 434 |  |  | 370 |  |  |  | 377 |  |  | 370 |  |
| Adjusted earnings before provision for income tax |  | (265) |  |  |  | (332) |  |  |  | (204) |  |  |  | (302) |  |  | (214) |  |  |  | (265) |  |  | (214) |  |
| Provision for income tax expense (benefit) |  | (166) |  |  |  | (120) |  |  |  | (132) |  |  |  | (138) |  |  | (111) |  |  |  | (166) |  |  | (111) |  |
| Adjusted earnings |  | (99) |  |  |  | (212) |  |  |  | (72) |  |  |  | (164) |  |  | (103) |  |  |  | (99) |  |  | (103) |  |
| Preferred stock dividends |  | 32 |  |  |  | 77 |  |  |  | 59 |  |  |  | 34 |  |  | 68 |  |  |  | 32 |  |  | 68 |  |
| Adjusted earnings available to common shareholders |  | $ | (131) |  |  |  | $ | (289) |  |  |  | $ | (131) |  |  |  | $ | (198) |  |  | $ | (171) |  |  |  | $ | (131) |  |  | $ | (171) |  |
| Adjusted premiums, fees and other revenues |  | $ | 96 |  |  |  | $ | 86 |  |  |  | $ | 75 |  |  |  | $ | 112 |  |  | $ | 144 |  |  |  | $ | 96 |  |  | $ | 144 |  |
| ADJUSTED EARNINGS AVAILABLE TO COMMON SHAREHOLDERS BY SOURCE |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
|  | For the Three Months Ended |  | For the Year-to-Date Period Ended
| Unaudited (In millions) |  | March 31, 2020 |  |  | June 30, 2020 |  |  | September 30, 2020 |  |  | December 31, 2020 |  | March 31, 2021 |  |  | March 31, 2020 |  | March 31, 2021 |
| Business activities |  | $ | 18 |  |  |  | $ | 12 |  |  |  | $ | 30 |  |  |  | $ | 36 |  |  | $ | 29 |  |  |  | $ | 18 |  |  | $ | 29 |  |
| Net investment income |  | 17 |  |  |  | (50) |  |  |  | 59 |  |  |  | 28 |  |  | 13 |  |  |  | 17 |  |  | 13 |  |
| Interest expense on debt |  | (229) |  |  |  | (238) |  |  |  | (238) |  |  |  | (238) |  |  | (234) |  |  |  | (229) |  |  | (234) |  |
| Corporate initiatives and projects |  | (31) |  |  |  | (25) |  |  |  | (27) |  |  |  | (76) |  |  | (25) |  |  |  | (31) |  |  | (25) |  |
| Other |  | (40) |  |  |  | (31) |  |  |  | (28) |  |  |  | (52) |  |  | 3 |  |  |  | (40) |  |  | 3 |  |
| Provision for income tax (expense) benefit and other tax-related items |  | 166 |  |  |  | 120 |  |  |  | 132 |  |  |  | 138 |  |  | 111 |  |  |  | 166 |  |  | 111 |  |
| Preferred stock dividends |  | (32) |  |  |  | (77) |  |  |  | (59) |  |  |  | (34) |  |  | (68) |  |  |  | (32) |  |  | (68) |  |
| Adjusted earnings available to common shareholders |  | $ | (131) |  |  |  | $ | (289) |  |  |  | $ | (131) |  |  |  | $ | (198) |  |  | $ | (171) |  |  |  | $ | (131) |  |  | $ | (171) |  |

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Table of Contents

| INVESTMENTS INVESTMENT PORTFOLIO RESULTS BY ASSET CATEGORY AND ANNUALIZED YIELDS |
| This yield table presentation is consistent with how we measure our investment performance for management purposes, and we believe it enhances understanding of our investment portfolio results.
|  |  | At or For the Three Months Ended (1) |  |  |  | At or For the Year Ended (1) |
| Unaudited (In millions, except yields) |  | March 31, 2020 |  | June 30, 2020 |  | September 30, 2020 |  | December 31, 2020 |  |  | March 31, 2021 |  |  |  | March 31, 2020 |  | March 31, 2021 |
| Fixed Maturity Securities |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Yield |  | 3.82 | % |  | 3.99 | % |  | 3.87 | % |  | 3.83 | % |  |  | 3.72 | % |  |  |  | 3.82 | % |  | 3.72 | % |
| Investment income (2), (3) |  | $ | 2,739 |  |  | $ | 2,885 |  |  | $ | 2,849 |  |  | $ | 2,883 |  |  |  | $ | 2,784 |  |  |  |  | $ | 2,739 |  |  | $ | 2,784 |  |
| Investment gains (losses) |  | 4 |  |  | 146 |  |  | 113 |  |  | 31 |  |  |  | (64) |  |  |  |  | 4 |  |  | (64) |  |
| Ending carrying value (4) |  | 327,913 |  |  | 341,365 |  |  | 355,220 |  |  | 356,420 |  |  |  | 334,594 |  |  |  |  | 327,913 |  |  | 334,594 |  |
| Mortgage Loans |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Yield |  | 4.37 | % |  | 4.20 | % |  | 4.27 | % |  | 4.25 | % |  |  | 4.11 | % |  |  |  | 4.37 | % |  | 4.11 | % |
| Investment income (3) |  | 884 |  |  | 862 |  |  | 885 |  |  | 887 |  |  |  | 861 |  |  |  |  | 884 |  |  | 861 |  |
| Investment gains (losses) |  | (63) |  |  | (80) |  |  | (5) |  |  | (65) |  |  |  | 60 |  |  |  |  | (63) |  |  | 60 |  |
| Ending carrying value |  | 81,344 |  |  | 82,890 |  |  | 82,881 |  |  | 83,919 |  |  |  | 83,015 |  |  |  |  | 81,344 |  |  | 83,015 |  |
| Real Estate and Real Estate Joint Ventures |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Yield |  | 2.95 | % |  | 0.62 | % |  | 0.39 | % |  | 2.30 | % |  |  | 3.18 | % |  |  |  | 2.95 | % |  | 3.18 | % |
| Investment income |  | 81 |  |  | 18 |  |  | 11 |  |  | 68 |  |  |  | 95 |  |  |  |  | 81 |  |  | 95 |  |
| Investment gains (losses) |  | 1 |  |  | 2 |  |  | 1 |  |  | 3 |  |  |  | 48 |  |  |  |  | 1 |  |  | 48 |  |
| Ending carrying value |  | 11,250 |  |  | 11,524 |  |  | 11,643 |  |  | 11,933 |  |  |  | 12,007 |  |  |  |  | 11,250 |  |  | 12,007 |  |
| Policy Loans |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Yield |  | 5.23 | % |  | 5.15 | % |  | 5.15 | % |  | 5.18 | % |  |  | 5.14 | % |  |  |  | 5.23 | % |  | 5.14 | % |
| Investment income |  | 126 |  |  | 124 |  |  | 124 |  |  | 124 |  |  |  | 121 |  |  |  |  | 126 |  |  | 121 |  |
| Ending carrying value |  | 9,638 |  |  | 9,639 |  |  | 9,580 |  |  | 9,493 |  |  |  | 9,334 |  |  |  |  | 9,638 |  |  | 9,334 |  |
| Equity Securities |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Yield |  | 5.43 | % |  | 4.12 | % |  | 5.56 | % |  | 4.19 | % |  |  | 4.90 | % |  |  |  | 5.43 | % |  | 4.90 | % |
| Investment income |  | 14 |  |  | 11 |  |  | 15 |  |  | 10 |  |  |  | 11 |  |  |  |  | 14 |  |  | 11 |  |
| Investment gains (losses) |  | (284) |  |  | 72 |  |  | 2 |  |  | 73 |  |  |  | 75 |  |  |  |  | (284) |  |  | 75 |  |
| Ending carrying value |  | 1,050 |  |  | 1,105 |  |  | 1,111 |  |  | 1,079 |  |  |  | 1,063 |  |  |  |  | 1,050 |  |  | 1,063 |  |
| Other Limited Partnership Interests |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Yield (5) |  | 16.22 | % |  | (30.23) | % |  | 28.28 | % |  | 31.63 | % |  |  | 50.30 | % |  |  |  | 16.22 | % |  | 50.30 | % |
| Investment income (5) |  | 323 |  |  | (605) |  |  | 578 |  |  | 714 |  |  |  | 1,285 |  |  |  |  | 323 |  |  | 1,285 |  |
| Investment gains (losses) |  | 4 |  |  | 1 |  |  | (4) |  |  | (16) |  |  |  | (5) |  |  |  |  | 4 |  |  | (5) |  |
| Ending carrying value (6) |  | 8,230 |  |  | 7,794 |  |  | 8,569 |  |  | 9,470 |  |  |  | 10,961 |  |  |  |  | 8,230 |  |  | 10,961 |  |
| Cash and Short-term Investments |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Yield |  | 1.73 | % |  | 1.35 | % |  | 1.28 | % |  | 1.01 | % |  |  | 0.87 | % |  |  |  | 1.73 | % |  | 0.87 | % |
| Investment income |  | 44 |  |  | 38 |  |  | 34 |  |  | 24 |  |  |  | 21 |  |  |  |  | 44 |  |  | 21 |  |
| Investment gains (losses) |  | 4 |  |  | (5) |  |  | (19) |  |  | (8) |  |  |  | 4 |  |  |  |  | 4 |  |  | 4 |  |
| Ending carrying value (7) |  | 30,024 |  |  | 29,631 |  |  | 28,234 |  |  | 23,696 |  |  |  | 24,416 |  |  |  |  | 30,024 |  |  | 24,416 |  |
| Other Invested Assets |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Investment income |  | 266 |  |  | 247 |  |  | 331 |  |  | 318 |  |  |  | 298 |  |  |  |  | 266 |  |  | 298 |  |
| Investment gains (losses) |  | 21 |  |  | 106 |  |  | 54 |  |  | 49 |  |  |  | 17 |  |  |  |  | 21 |  |  | 17 |  |
| Ending carrying value |  | 27,839 |  |  | 24,731 |  |  | 22,544 |  |  | 20,593 |  |  |  | 18,677 |  |  |  |  | 27,839 |  |  | 18,677 |  |
| Total Investments |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Investment income yield |  | 4.30 | % |  | 3.40 | % |  | 4.52 | % |  | 4.63 | % |  |  | 5.05 | % |  |  |  | 4.30 | % |  | 5.05 | % |
| Investment fees and expenses yield |  | (0.13) | % |  | (0.12) | % |  | (0.12) | % |  | (0.14) | % |  |  | (0.13) | % |  |  |  | (0.13) | % |  | (0.13) | % |
| Net Investment Income Yield |  | 4.17 | % |  | 3.28 | % |  | 4.40 | % |  | 4.49 | % |  |  | 4.92 | % |  |  |  | 4.17 | % |  | 4.92 | % |
| Investment income |  | $ | 4,477 |  |  | $ | 3,580 |  |  | $ | 4,827 |  |  | $ | 5,028 |  |  |  | $ | 5,476 |  |  |  |  | $ | 4,477 |  |  | $ | 5,476 |  |
| Investment fees and expenses |  | (134) |  |  | (122) |  |  | (131) |  |  | (151) |  |  |  | (146) |  |  |  |  | (134) |  |  | (146) |  |
| Net investment income including divested businesses |  | 4,343 |  |  | 3,458 |  |  | 4,696 |  |  | 4,877 |  |  |  | 5,330 |  |  |  |  | 4,343 |  |  | 5,330 |  |
| Less: Net investment income from divested businesses |  | 22 |  |  | 14 |  |  | 8 |  |  | 2 |  |  |  | 36 |  |  |  |  | 22 |  |  | 36 |  |
| Adjusted Net Investment Income (8) |  | $ | 4,321 |  |  | $ | 3,444 |  |  | $ | 4,688 |  |  | $ | 4,875 |  |  |  | $ | 5,294 |  |  |  |  | $ | 4,321 |  |  | $ | 5,294 |  |
| Ending Carrying Value |  | $ | 497,288 |  |  | $ | 508,679 |  |  | $ | 519,782 |  |  | $ | 516,603 |  |  |  | $ | 494,067 |  |  |  |  | $ | 497,288 |  |  | $ | 494,067 |  |
| Investment Portfolio Gains (Losses) including divested businesses |  | $ | (313) |  |  | $ | 242 |  |  | $ | 142 |  |  | $ | 67 |  |  |  | $ | 135 |  |  |  |  | $ | (313) |  |  | $ | 135 |  |
| Less: Divested businesses |  | — |  |  | — |  |  | 18 |  |  | — |  |  |  | 28 |  |  |  |  | — |  |  | 28 |  |
| Investment Portfolio Gains (Losses) (9) |  | $ | (313) |  |  | $ | 242 |  |  | $ | 124 |  |  | $ | 67 |  |  |  | $ | 107 |  |  |  |  | $ | (313) |  |  | $ | 107 |  |
| Gross investment gains |  | 436 |  |  | 677 |  |  | 289 |  |  | 338 |  |  |  | 372 |  |  |  |  | 436 |  |  | 372 |  |
| Gross investment losses |  | (495) |  |  | (339) |  |  | (202) |  |  | (178) |  |  |  | (288) |  |  |  |  | (495) |  |  | (288) |  |
| Net credit loss (provision) release and (impairments) |  | (254) |  |  | (96) |  |  | 37 |  |  | (93) |  |  |  | 23 |  |  |  |  | (254) |  |  | 23 |  |
| Investment Portfolio Gains (Losses) (9) |  | (313) |  |  | 242 |  |  | 124 |  |  | 67 |  |  |  | 107 |  |  |  |  | (313) |  |  | 107 |  |
| Investment portfolio gains (losses) income tax (expense) benefit |  | 69 |  |  | (166) |  |  | (19) |  |  | 15 |  |  |  | (25) |  |  |  |  | 69 |  |  | (25) |  |
| Investment Portfolio Gains (Losses), Net of Income Tax |  | $ | (244) |  |  | $ | 76 |  |  | $ | 105 |  |  | $ | 82 |  |  |  | $ | 82 |  |  |  |  | $ | (244) |  |  | $ | 82 |  |
| Derivative gains (losses) including Divested businesses |  | $ | 4,068 |  |  | $ | (896) |  |  | $ | (809) |  |  | $ | (1,820) |  |  |  | $ | (2,455) |  |  |  |  | $ | 4,068 |  |  | $ | (2,455) |  |
| Less: Derivative gains (losses) from divested businesses |  | — |  |  | — |  |  | — |  |  | — |  |  |  | (1) |  |  |  |  | — |  |  | (1) |  |
| Derivative gains (losses) (9) |  | 4,068 |  |  | (896) |  |  | (809) |  |  | (1,820) |  |  |  | (2,454) |  |  |  |  | 4,068 |  |  | (2,454) |  |
| Derivative gains (losses) income tax (expense) benefit |  | (885) |  |  | 195 |  |  | 165 |  |  | 390 |  |  |  | 599 |  |  |  |  | (885) |  |  | 599 |  |
| Derivative Gains (Losses), Net of Income Tax |  | $ | 3,183 |  |  | $ | (701) |  |  | $ | (644) |  |  | $ | (1,430) |  |  |  | $ | (1,855) |  |  |  |  | $ | 3,183 |  |  | $ | (1,855) |  |
| See footnotes on Page 32. |  |  |  |  |  |

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Table of Contents

| INVESTMENTS |
| SUMMARY OF FIXED MATURITY SECURITIES AVAILABLE-FOR-SALE BY SECTOR AND QUALITY DISTRIBUTION |  |  |  |  |  |  |  |  |  |
|  |  | March 31, 2020 |  | June 30, 2020 |  | September 30, 2020 |  | December 31, 2020 |  |  | March 31, 2021 |
| Unaudited (In millions, except ratios) |  | Amount |  | % of Total |  | Amount |  | % of Total |  | Amount |  | % of Total |  | Amount |  | % of Total |  |  | Amount |  | % of Total |
| U.S. corporate securities |  | $ | 85,071 |  |  | 26.0 | % |  | $ | 90,112 |  |  | 26.5 | % |  | $ | 90,622 |  |  | 25.6 | % |  | $ | 93,416 |  |  | 26.3 | % |  |  | $ | 88,002 |  |  | 26.4 | % |
| Foreign government securities |  | 64,844 |  |  | 19.9 | % |  | 65,706 |  |  | 19.3 | % |  | 68,611 |  |  | 19.4 | % |  | 71,699 |  |  | 20.2 | % |  |  | 67,137 |  |  | 20.2 | % |
| Foreign corporate securities |  | 59,195 |  |  | 18.1 | % |  | 62,817 |  |  | 18.5 | % |  | 65,394 |  |  | 18.5 | % |  | 69,408 |  |  | 19.5 | % |  |  | 65,883 |  |  | 19.8 | % |
| U.S. government and agency securities |  | 47,959 |  |  | 14.7 | % |  | 47,287 |  |  | 13.9 | % |  | 51,644 |  |  | 14.6 | % |  | 47,100 |  |  | 13.3 | % |  |  | 41,402 |  |  | 12.4 | % |
| Residential mortgage-backed securities |  | 30,469 |  |  | 9.3 | % |  | 31,875 |  |  | 9.4 | % |  | 33,454 |  |  | 9.5 | % |  | 30,435 |  |  | 8.6 | % |  |  | 29,302 |  |  | 8.8 | % |
| Asset-backed securities |  | 14,838 |  |  | 4.5 | % |  | 16,324 |  |  | 4.8 | % |  | 17,355 |  |  | 4.9 | % |  | 17,119 |  |  | 4.8 | % |  |  | 16,217 |  |  | 4.9 | % |
| Municipals |  | 13,871 |  |  | 4.3 | % |  | 14,611 |  |  | 4.3 | % |  | 14,958 |  |  | 4.2 | % |  | 13,722 |  |  | 3.9 | % |  |  | 13,212 |  |  | 4.0 | % |
| Commercial mortgage-backed securities |  | 10,438 |  |  | 3.2 | % |  | 11,273 |  |  | 3.3 | % |  | 11,771 |  |  | 3.3 | % |  | 11,910 |  |  | 3.4 | % |  |  | 11,786 |  |  | 3.5 | % |
| Fixed Maturity Securities Available-For-Sale |  | $ | 326,685 |  |  | 100.0 | % |  | $ | 340,005 |  |  | 100.0 | % |  | $ | 353,809 |  |  | 100.0 | % |  | $ | 354,809 |  |  | 100.0 | % |  |  | $ | 332,941 |  |  | 100.0 | % |
| NAIC |  | NRSRO |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| DESIGNATION |  | RATING |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| 1 |  | Aaa / Aa / A |  | $ | 235,650 |  |  | 72.1 | % |  | $ | 243,645 |  |  | 71.7 | % |  | $ | 255,171 |  |  | 72.1 | % |  | $ | 250,013 |  |  | 70.5 | % |  |  | $ | 231,570 |  |  | 69.6 | % |
| 2 |  | Baa |  | 76,239 |  |  | 23.3 | % |  | 80,714 |  |  | 23.7 | % |  | 82,519 |  |  | 23.3 | % |  | 87,702 |  |  | 24.7 | % |  |  | 84,467 |  |  | 25.4 | % |
| 3 |  | Ba |  | 10,999 |  |  | 3.4 | % |  | 11,250 |  |  | 3.3 | % |  | 11,710 |  |  | 3.3 | % |  | 12,812 |  |  | 3.6 | % |  |  | 12,825 |  |  | 3.8 | % |
| 4 |  | B |  | 3,200 |  |  | 1.0 | % |  | 3,654 |  |  | 1.1 | % |  | 3,672 |  |  | 1.1 | % |  | 3,702 |  |  | 1.1 | % |  |  | 3,397 |  |  | 1.0 | % |
| 5 |  | Caa and lower |  | 564 |  |  | 0.2 | % |  | 640 |  |  | 0.2 | % |  | 721 |  |  | 0.2 | % |  | 503 |  |  | 0.1 | % |  |  | 633 |  |  | 0.2 | % |
| 6 |  | In or near default |  | 33 |  |  | — | % |  | 102 |  |  | — | % |  | 16 |  |  | — | % |  | 77 |  |  | — | % |  |  | 49 |  |  | — | % |
| Fixed Maturity Securities Available-For-Sale (10) |  | $ | 326,685 |  |  | 100.0 | % |  | $ | 340,005 |  |  | 100.0 | % |  | $ | 353,809 |  |  | 100.0 | % |  | $ | 354,809 |  |  | 100.0 | % |  |  | $ | 332,941 |  |  | 100.0 | % |
| GROSS UNREALIZED GAINS AND LOSSES |  |  |
| FIXED MATURITY SECURITIES AVAILABLE-FOR-SALE
| Unaudited (In millions) |  | March 31, 2020 |  | June 30, 2020 |  | September 30, 2020 |  | December 31, 2020 |  |  | March 31, 2021 |
| Gross unrealized gains |  | $ | 32,005 |  |  |  |  | $ | 40,479 |  |  |  |  | $ | 42,902 |  |  |  |  | $ | 45,519 |  |  |  |  |  | $ | 31,251 |  |  |  |
| Gross unrealized losses |  | 7,757 |  |  |  |  | 3,170 |  |  |  |  | 2,114 |  |  |  |  | 1,440 |  |  |  |  |  | 2,973 |  |  |  |
| Net Unrealized Gains (Losses) |  | $ | 24,248 |  |  |  |  | $ | 37,309 |  |  |  |  | $ | 40,788 |  |  |  |  | $ | 44,079 |  |  |  |  |  | $ | 28,278 |  |  |  |
| See footnotes on Page 32.

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Table of Contents

| INVESTMENTS |  |  |
| SUMMARY OF MORTGAGE LOANS |
| Unaudited (In millions) |  | March 31, 2020 |  | June 30, 2020 |  | September 30, 2020 |  | December 31, 2020 |  |  | March 31, 2021 |
| Commercial mortgage loans |  | $ | 50,077 |  |  |  |  | $ | 51,043 |  |  |  |  | $ | 51,448 |  |  |  |  | $ | 52,434 |  |  |  |  |  | $ | 52,300 |  |  |  |
| Agricultural mortgage loans |  | 16,788 |  |  |  |  | 17,167 |  |  |  |  | 17,402 |  |  |  |  | 18,128 |  |  |  |  |  | 18,051 |  |  |  |
| Residential mortgage loans |  | 14,943 |  |  |  |  | 15,235 |  |  |  |  | 14,551 |  |  |  |  | 13,947 |  |  |  |  |  | 13,192 |  |  |  |
| Mortgage Loans |  | 81,808 |  |  |  |  | 83,445 |  |  |  |  | 83,401 |  |  |  |  | 84,509 |  |  |  |  |  | 83,543 |  |  |  |
| Valuation allowances |  | (464) |  |  |  |  | (555) |  |  |  |  | (520) |  |  |  |  | (590) |  |  |  |  |  | (528) |  |  |  |
| Mortgage Loans, net |  | $ | 81,344 |  |  |  |  | $ | 82,890 |  |  |  |  | $ | 82,881 |  |  |  |  | $ | 83,919 |  |  |  |  |  | $ | 83,015 |  |  |  |
| SUMMARY OF COMMERCIAL MORTGAGE LOANS BY REGION AND PROPERTY TYPE |  |  |
|  |  | March 31, 2020 |  | June 30, 2020 |  | September 30, 2020 |  | December 31, 2020 |  |  | March 31, 2021 |
| Unaudited (In millions, except ratios) |  | Amount |  | % of Total |  | Amount |  | % of Total |  | Amount |  | % of Total |  | Amount |  | % of Total |  |  | Amount |  | % of Total |
| Non-U.S. |  | $ | 9,424 |  |  | 18.8 | % |  | $ | 9,542 |  |  | 18.7 | % |  | $ | 9,828 |  |  | 19.1 | % |  | $ | 10,581 |  |  | 20.2 | % |  |  | $ | 10,507 |  |  | 20.1 | % |
| Pacific |  | 10,183 |  |  | 20.3 | % |  | 10,275 |  |  | 20.1 | % |  | 10,374 |  |  | 20.2 | % |  | 10,235 |  |  | 19.5 | % |  |  | 10,401 |  |  | 19.9 | % |
| Middle Atlantic |  | 7,967 |  |  | 15.9 | % |  | 8,257 |  |  | 16.2 | % |  | 8,234 |  |  | 16.0 | % |  | 8,233 |  |  | 15.7 | % |  |  | 8,170 |  |  | 15.6 | % |
| South Atlantic |  | 6,461 |  |  | 12.9 | % |  | 6,513 |  |  | 12.8 | % |  | 6,661 |  |  | 13.0 | % |  | 7,217 |  |  | 13.8 | % |  |  | 7,134 |  |  | 13.6 | % |
| West South Central |  | 3,970 |  |  | 7.9 | % |  | 3,945 |  |  | 7.7 | % |  | 3,973 |  |  | 7.7 | % |  | 3,887 |  |  | 7.4 | % |  |  | 3,655 |  |  | 7.0 | % |
| East North Central |  | 2,183 |  |  | 4.4 | % |  | 2,443 |  |  | 4.8 | % |  | 2,518 |  |  | 4.9 | % |  | 2,494 |  |  | 4.8 | % |  |  | 2,555 |  |  | 4.9 | % |
| New England |  | 1,670 |  |  | 3.3 | % |  | 1,719 |  |  | 3.4 | % |  | 2,019 |  |  | 3.9 | % |  | 2,126 |  |  | 4.0 | % |  |  | 2,148 |  |  | 4.1 | % |
| Mountain |  | 1,755 |  |  | 3.5 | % |  | 1,755 |  |  | 3.4 | % |  | 1,753 |  |  | 3.4 | % |  | 1,777 |  |  | 3.4 | % |  |  | 1,650 |  |  | 3.2 | % |
| East South Central |  | 483 |  |  | 1.0 | % |  | 482 |  |  | 1.0 | % |  | 499 |  |  | 1.0 | % |  | 700 |  |  | 1.3 | % |  |  | 753 |  |  | 1.4 | % |
| West North Central |  | 635 |  |  | 1.3 | % |  | 633 |  |  | 1.2 | % |  | 635 |  |  | 1.2 | % |  | 609 |  |  | 1.2 | % |  |  | 616 |  |  | 1.2 | % |
| Multi-Region and Other |  | 5,346 |  |  | 10.7 | % |  | 5,479 |  |  | 10.7 | % |  | 4,954 |  |  | 9.6 | % |  | 4,575 |  |  | 8.7 | % |  |  | 4,711 |  |  | 9.0 | % |
| Total |  | $ | 50,077 |  |  | 100.0 | % |  | $ | 51,043 |  |  | 100.0 | % |  | $ | 51,448 |  |  | 100.0 | % |  | $ | 52,434 |  |  | 100.0 | % |  |  | $ | 52,300 |  |  | 100.0 | % |
| Office |  | $ | 22,857 |  |  | 45.6 | % |  | $ | 23,359 |  |  | 45.8 | % |  | $ | 23,657 |  |  | 46.0 | % |  | $ | 23,928 |  |  | 45.6 | % |  |  | $ | 23,443 |  |  | 44.8 | % |
| Retail |  | 8,842 |  |  | 17.7 | % |  | 8,906 |  |  | 17.4 | % |  | 8,903 |  |  | 17.3 | % |  | 8,911 |  |  | 17.0 | % |  |  | 9,028 |  |  | 17.3 | % |
| Apartment |  | 8,869 |  |  | 17.7 | % |  | 8,639 |  |  | 16.9 | % |  | 8,651 |  |  | 16.8 | % |  | 8,764 |  |  | 16.7 | % |  |  | 8,748 |  |  | 16.7 | % |
| Industrial |  | 4,101 |  |  | 8.2 | % |  | 4,431 |  |  | 8.7 | % |  | 4,770 |  |  | 9.3 | % |  | 5,365 |  |  | 10.2 | % |  |  | 5,625 |  |  | 10.7 | % |
| Hotel |  | 3,328 |  |  | 6.6 | % |  | 3,333 |  |  | 6.5 | % |  | 3,361 |  |  | 6.5 | % |  | 3,377 |  |  | 6.5 | % |  |  | 3,281 |  |  | 6.3 | % |
| Other |  | 2,080 |  |  | 4.2 | % |  | 2,375 |  |  | 4.7 | % |  | 2,106 |  |  | 4.1 | % |  | 2,089 |  |  | 4.0 | % |  |  | 2,175 |  |  | 4.2 | % |
| Total |  | $ | 50,077 |  |  | 100.0 | % |  | $ | 51,043 |  |  | 100.0 | % |  | $ | 51,448 |  |  | 100.0 | % |  | $ | 52,434 |  |  | 100.0 | % |  |  | $ | 52,300 |  |  | 100.0 | % |

31

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| INVESTMENTS FOOTNOTES |  |  |
| (1)We calculate yields using adjusted net investment income as a percent of average quarterly asset carrying values. Adjusted net investment income excludes recognized gains and losses, includes the impact of changes in foreign currency exchange rates and reflects the adjustments described on Page A-6 and presented on Page A-1. Asset carrying values exclude unrealized gains (losses), collateral received in connection with our securities lending program, annuities funding structured settlement claims, freestanding derivative assets, collateral received from derivative counterparties, the effects of consolidating under GAAP certain VIEs that are treated as CSEs and contractholder-directed equity securities. In addition, average quarterly asset carrying values include invested assets reclassified to held-for-sale, while ending carrying values exclude invested assets reclassified to held-for-sale. A yield is not presented for other invested assets, as it is not considered a meaningful measure of performance for this asset class.
| (2)Fixed maturity securities includes investment income related to fair value option securities of ($78) million, $114 million, $36 million, $68 million and $36 million for the three months ended March 31, 2020, June 30, 2020, September 30, 2020, December 31, 2020 and March 31, 2021, respectively, and ($78) million and $36 million for the year-to-date period ended March 31, 2020 and March 31, 2021, respectively.
| (3)Investment income from fixed maturity securities and mortgage loans includes prepayment fees.
| (4)The following table presents the components of total fixed maturity securities and a reconciliation to ending carrying value presented for fixed maturity securities.
|  | March 31, 2020 | June 30, 2020 | September 30, 2020 | December 31, 2020 | March 31, 2021 |  |  |
| Fixed maturity securities available-for-sale | $ | 326,685 |  | $ | 340,005 |  | $ | 353,809 |  | $ | 354,809 |  | $ | 332,941 |  |  |  |
| Contractholder-directed equity securities and fair value option securities | 11,145 |  | 11,911 |  | 12,276 |  | 13,319 |  | 12,975 |  |  |  |
| Total fixed maturity securities | 337,830 |  | 351,916 |  | 366,085 |  | 368,128 |  | 345,916 |  |  |  |
| Less: Contractholder-directed equity securities | 9,914 |  | 10,548 |  | 10,865 |  | 11,708 |  | 11,322 |  |  |  |
| Less: Effects of consolidating under GAAP certain VIEs that are treated as CSEs | 3 |  | 3 |  | — |  | — |  | — |  |  |  |
| Fixed maturity securities | $ | 327,913 |  | $ | 341,365 |  | $ | 355,220 |  | $ | 356,420 |  | $ | 334,594 |  |  |  |
| (5)Other limited partnership interests includes investment income related to private equity investments of $311 million, ($607) million, $504 million, $705 million and $1,278 million for the three months ended March 31, 2020, June 30, 2020, September 30, 2020, December 31, 2020 and March 31, 2021, respectively, and $311 million and $1,278 million for the year-to-date period ended March 31, 2020 and March 31, 2021, respectively. The annualized yields for these periods were 16.83%, (32.66)%, 26.57%, 33.61%, 53.35%, 16.83% and 53.35%, respectively.
| (6)Other limited partnership interests includes ending carrying value related to private equity investments of $7,649 million, $7,221 million, $7,942 million, $8,827 million and $10,321 million at March 31, 2020, June 30, 2020, September 30, 2020, December 31, 2020 and March 31, 2021, respectively.
| (7)Ending carrying value excludes the effects of consolidating under GAAP certain VIEs that are treated as CSEs of $3 million at June 30, 2020, September 30, 2020 and December 31, 2020, and less than $1 million at March 31, 2020 and March 31, 2021.
| (8)Adjusted net investment income reflects the adjustments as presented on Page 5.
| (9)Investment portfolio gains (losses) and Derivative gains (losses) reflect the non-GAAP adjustments as presented below:
|  | For the Three Months Ended |  | For the Year-to-Date Period Ended
|  | March 31, 2020 | June 30, 2020 | September 30, 2020 | December 31, 2020 | March 31, 2021 |  | March 31, 2020 | March 31, 2021
| Net investment gains (losses) | $ | (288) |  | $ | 231 |  | $ | (20) |  | $ | (33) |  | $ | 134 |  |  | $ | (288) |  | $ | 134 |
| Less: Operating joint venture adjustments | — |  | — |  | — |  | (1) |  | — |  |  | — |  | — |
| Less: Change in estimated fair value of other limited partnership interests and real estate joint ventures | 1 |  | (13) |  | 3 |  | 5 |  | 9 |  |  | 1 |  | 9 |
| Less: Non-investment portfolio gains (losses) | 24 |  | 2 |  | (165) |  | (104) |  | (10) |  |  | 24 |  | (10) |
| Less: Divested businesses | — |  | — |  | 18 |  | — |  | 28 |  |  | — |  | 28 |
| Investment portfolio gains (losses) | $ | (313) |  | $ | 242 |  | $ | 124 |  | $ | 67 |  | $ | 107 |  |  | $ | (313) |  | $ | 107 |
|  | For the Three Months Ended |  | For the Year-to-Date Period Ended
|  | March 31, 2020 | June 30, 2020 | September 30, 2020 | December 31, 2020 | March 31, 2021 |  | March 31, 2020 | March 31, 2021
| Net derivative gains (losses) | $ | 4,201 |  | $ | (710) |  | $ | (581) |  | $ | (1,561) |  | $ | (2,235) |  |  | $ | 4,201 |  | $ | (2,235) |
| Less: Investment hedge adjustments | 138 |  | 188 |  | 229 |  | 260 |  | 220 |  |  | 138 |  | 220 |
| Less: Settlement of foreign currency earnings hedges | — |  | — |  | — |  | — |  | — |  |  | — |  | — |
| Less: PAB hedge adjustments | (5) |  | (2) |  | (1) |  | (1) |  | — |  |  | (5) |  | — |
| Less: Divested businesses | $ | — |  | $ | — |  | $ | — |  | $ | — |  | $ | (1) |  |  | $ | — |  | $ | (1) |
| Derivative gains (losses) | $ | 4,068 |  | $ | (896) |  | $ | (809) |  | $ | (1,820) |  | $ | (2,454) |  |  | $ | 4,068 |  | $ | (2,454) |
| (10)Amounts presented are based on ratings of NRSRO and the applicable NAIC designation from the NAIC published comparison of NRSRO ratings to NAIC designations, except for certain mortgage-backed securities (non-agency residential mortgage-backed securities and commercial mortgage-backed securities). NRSRO ratings are based on availability of applicable ratings. If no NRSRO rating is available, then an internally developed rating is used. Over time, credit ratings can migrate, up or down, through the NRSRO continuous monitoring process. Amounts presented for certain mortgage-backed securities held by MetLife, Inc.'s insurance subsidiaries that maintain the NAIC statutory basis of accounting reflect designations based on revised NAIC methodologies. The NAIC's present methodology is to evaluate certain mortgage-backed securities held by insurers using revised NAIC methodologies on an annual basis. An internally developed designation is used until a final designation becomes available from the NAIC annual review. These revised NAIC designations may not correspond to NRSRO ratings.

32

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Appendix

Table of Contents

| APPENDIX METLIFE RECONCILIATION DETAIL |
|  |  | For the Three Months Ended |  |  | For the Year-to-Date Period Ended
| Unaudited (In millions) |  | March 31, 2020 |  |  | June 30, 2020 |  |  | September 30, 2020 |  |  | December 31, 2020 |  |  | March 31, 2021 |  |  | March 31, 2020 |  | March 31, 2021 |
| Reconciliation to Adjusted Earnings Available to Common Shareholders |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Net income (loss) available to MetLife, Inc.'s common shareholders |  | $ | 4,366 |  |  |  | $ | 68 |  |  |  | $ | 633 |  |  |  | $ | 124 |  |  |  | $ | 290 |  |  |  | $ | 4,366 |  |  | $ | 290 |  |
| Add: Preferred stock dividends |  | 32 |  |  |  | 77 |  |  |  | 59 |  |  |  | 34 |  |  |  | 68 |  |  |  | 32 |  |  | 68 |  |
| Add: Preferred stock redemption premium |  | — |  |  |  | — |  |  |  | 14 |  |  |  | — |  |  |  | — |  |  |  | — |  |  | — |  |
| Add: Net Income (loss) attributable to noncontrolling interests |  | 3 |  |  |  | 5 |  |  |  | 3 |  |  |  | — |  |  |  | 5 |  |  |  | 3 |  |  | 5 |  |
| Net income (loss) |  | 4,401 |  |  |  | 150 |  |  |  | 709 |  |  |  | 158 |  |  |  | 363 |  |  |  | $ | 4,401 |  |  | $ | 363 |  |
| Less: adjustments from net income (loss) to adjusted earnings: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Net investment gains (losses) |  | (288) |  |  |  | 231 |  |  |  | (20) |  |  |  | (33) |  |  |  | 134 |  |  |  | (288) |  |  | 134 |  |
| Net derivative gains (losses) |  | 4,201 |  |  |  | (710) |  |  |  | (581) |  |  |  | (1,561) |  |  |  | (2,235) |  |  |  | 4,201 |  |  | (2,235) |  |
| Premiums - Divested businesses |  | 32 |  |  |  | 20 |  |  |  | — |  |  |  | — |  |  |  | 865 |  |  |  | 32 |  |  | 865 |  |
| Universal life and investment-type product policy fees |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Unearned revenue adjustments |  | 18 |  |  |  | 5 |  |  |  | 2 |  |  |  | 8 |  |  |  | — |  |  |  | 18 |  |  | — |  |
| GMIB fees |  | 26 |  |  |  | 25 |  |  |  | 26 |  |  |  | 25 |  |  |  | 25 |  |  |  | 26 |  |  | 25 |  |
| Divested businesses |  | 2 |  |  |  | 1 |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 2 |  |  | — |  |
| Net investment income |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Investment hedge adjustments |  | (138) |  |  |  | (188) |  |  |  | (229) |  |  |  | (260) |  |  |  | (220) |  |  |  | (138) |  |  | (220) |  |
| Operating joint venture adjustments |  | — |  |  |  | — |  |  |  | — |  |  |  | 1 |  |  |  | — |  |  |  | — |  |  | — |  |
| Unit-linked contract income |  | (1,140) |  |  |  | 818 |  |  |  | 262 |  |  |  | 628 |  |  |  | 207 |  |  |  | (1,140) |  |  | 207 |  |
| Securitization entities income |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  | — |  |
| Certain partnership distributions |  | (4) |  |  |  | (1) |  |  |  | — |  |  |  | (6) |  |  |  | (3) |  |  |  | (4) |  |  | (3) |  |
| Divested businesses |  | 22 |  |  |  | 14 |  |  |  | 8 |  |  |  | 2 |  |  |  | 36 |  |  |  | 22 |  |  | 36 |  |
| Other revenues |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Settlement of foreign currency earnings hedges |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  | — |  |
| TSA fees |  | 42 |  |  |  | 39 |  |  |  | 39 |  |  |  | 39 |  |  |  | 35 |  |  |  | 42 |  |  | 35 |  |
| Divested businesses |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 11 |  |  |  | — |  |  | 11 |  |
| Policyholder benefits and claims and policyholder dividends |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| PBC hedge adjustments |  | (9) |  |  |  | (9) |  |  |  | (9) |  |  |  | (10) |  |  |  | (9) |  |  |  | (9) |  |  | (9) |  |
| PDO adjustments |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  | — |  |
| Inflation and pass-through adjustments |  | (48) |  |  |  | (106) |  |  |  | 37 |  |  |  | (53) |  |  |  | 78 |  |  |  | (48) |  |  | 78 |  |
| GMIB costs |  | 141 |  |  |  | (90) |  |  |  | (231) |  |  |  | (180) |  |  |  | (128) |  |  |  | 141 |  |  | (128) |  |
| Market value adjustments |  | (11) |  |  |  | (21) |  |  |  | (21) |  |  |  | (17) |  |  |  | (23) |  |  |  | (11) |  |  | (23) |  |
| Divested businesses |  | (24) |  |  |  | (18) |  |  |  | (13) |  |  |  | — |  |  |  | (582) |  |  |  | (24) |  |  | (582) |  |
| Interest credited to policyholder account balances |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| PAB hedge adjustments |  | 5 |  |  |  | 2 |  |  |  | 1 |  |  |  | 1 |  |  |  | — |  |  |  | 5 |  |  | — |  |
| Unit-linked contract costs |  | 1,138 |  |  |  | (796) |  |  |  | (266) |  |  |  | (612) |  |  |  | (210) |  |  |  | 1,138 |  |  | (210) |  |
| Divested businesses |  | (5) |  |  |  | (7) |  |  |  | (2) |  |  |  | — |  |  |  | — |  |  |  | (5) |  |  | — |  |
| Capitalization of DAC - Divested businesses |  | 3 |  |  |  | 2 |  |  |  | — |  |  |  | — |  |  |  | 89 |  |  |  | 3 |  |  | 89 |  |
| Amortization of DAC and VOBA |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Related to NIGL and NDGL |  | (30) |  |  |  | 6 |  |  |  | (64) |  |  |  | (65) |  |  |  | 3 |  |  |  | (30) |  |  | 3 |  |
| Related to GMIB fees and GMIB costs |  | (13) |  |  |  | 5 |  |  |  | (7) |  |  |  | 11 |  |  |  | 13 |  |  |  | (13) |  |  | 13 |  |
| Related to market value adjustments |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  | — |  |
| Divested businesses |  | (6) |  |  |  | (3) |  |  |  | — |  |  |  | — |  |  |  | (98) |  |  |  | (6) |  |  | (98) |  |
| Amortization of negative VOBA |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Related to market value adjustments |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  | — |  |
| Divested businesses |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  | — |  |
| Interest expense on debt |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Securitization entities debt expense |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  | — |  |
| Divested businesses |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | (1) |  |  |  | — |  |  | (1) |  |
| Other expenses |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Noncontrolling interests |  | 3 |  |  |  | 7 |  |  |  | 4 |  |  |  | 2 |  |  |  | 6 |  |  |  | 3 |  |  | 6 |  |
| Regulatory implementation costs |  | (2) |  |  |  | — |  |  |  | (6) |  |  |  | (12) |  |  |  | 3 |  |  |  | (2) |  |  | 3 |  |
| Acquisition, integration and other costs |  | (6) |  |  |  | — |  |  |  | (7) |  |  |  | (29) |  |  |  | (4) |  |  |  | (6) |  |  | (4) |  |
| TSA fees |  | (42) |  |  |  | (39) |  |  |  | (39) |  |  |  | (39) |  |  |  | (35) |  |  |  | (42) |  |  | (35) |  |
| Divested businesses |  | (19) |  |  |  | (23) |  |  |  | (7) |  |  |  | (9) |  |  |  | (232) |  |  |  | (19) |  |  | (232) |  |
| Goodwill impairment |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  | — |  |
| Provision for income tax (expense) benefit |  | (928) |  |  |  | 151 |  |  |  | 195 |  |  |  | 455 |  |  |  | 605 |  |  |  | (928) |  |  | 605 |  |
| Adjusted earnings |  | 1,481 |  |  |  | 835 |  |  |  | 1,637 |  |  |  | 1,872 |  |  |  | 2,033 |  |  |  | 1,481 |  |  | 2,033 |  |
| Less: Preferred stock dividends |  | 32 |  |  |  | 77 |  |  |  | 59 |  |  |  | 34 |  |  |  | 68 |  |  |  | 32 |  |  | 68 |  |
| Adjusted earnings available to common shareholders |  | $ | 1,449 |  |  |  | $ | 758 |  |  |  | $ | 1,578 |  |  |  | $ | 1,838 |  |  |  | $ | 1,965 |  |  |  | $ | 1,449 |  |  | $ | 1,965 |  |

A-1

Table of Contents

| APPENDIX METLIFE NOTABLE ITEMS (1) |  |
| METLIFE TOTAL |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
|  | For the Three Months Ended |  | For the Year-to-Date Period Ended
| Unaudited (In millions) |  | March 31, 2020 |  | June 30, 2020 |  | September 30, 2020 |  | December 31, 2020 |  |  | March 31, 2021 |  |  |  | March 31, 2020 |  |  | March 31, 2021 |
| Actuarial assumption review and other insurance adjustments |  | $ | — |  |  | $ | — |  |  | $ | (203) |  |  | $ | — |  |  |  | $ | — |  |  |  |  | $ | — |  |  |  | $ | — |  |
| Expense initiative costs |  | — |  |  | — |  |  | — |  |  | — |  |  |  | — |  |  |  |  | — |  |  |  | — |  |
| Interest on tax adjustments |  | — |  |  | — |  |  | — |  |  | — |  |  |  | — |  |  |  |  | — |  |  |  | — |  |
| Tax adjustments |  | — |  |  | — |  |  | — |  |  | — |  |  |  | — |  |  |  |  | — |  |  |  | — |  |
| Total notable items |  | $ | — |  |  | $ | — |  |  | $ | (203) |  |  | $ | — |  |  |  | $ | — |  |  |  |  | $ | — |  |  |  | $ | — |  |
| ASIA |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
|  | For the Three Months Ended |  | For the Year-to-Date Period Ended
| Unaudited (In millions) |  | March 31, 2020 |  | June 30, 2020 |  | September 30, 2020 |  | December 31, 2020 |  |  | March 31, 2021 |  |  |  | March 31, 2020 |  |  | March 31, 2021 |
| Actuarial assumption review and other insurance adjustments |  | $ | — |  |  | $ | — |  |  | $ | (28) |  |  | $ | — |  |  |  | $ | — |  |  |  |  | $ | — |  |  |  | $ | — |  |
| Total notable items |  | $ | — |  |  | $ | — |  |  | $ | (28) |  |  | $ | — |  |  |  | $ | — |  |  |  |  | $ | — |  |  |  | $ | — |  |
| LATIN AMERICA |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
|  | For the Three Months Ended |  | For the Year-to-Date Period Ended
| Unaudited (In millions) |  | March 31, 2020 |  | June 30, 2020 |  | September 30, 2020 |  | December 31, 2020 |  |  | March 31, 2021 |  |  |  | March 31, 2020 |  |  | March 31, 2021 |
| Actuarial assumption review and other insurance adjustments |  | $ | — |  |  | $ | — |  |  | $ | (9) |  |  | $ | — |  |  |  | $ | — |  |  |  |  | $ | — |  |  |  | $ | — |  |
| Total notable items |  | $ | — |  |  | $ | — |  |  | $ | (9) |  |  | $ | — |  |  |  | $ | — |  |  |  |  | $ | — |  |  |  | $ | — |  |
| EMEA |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
|  | For the Three Months Ended |  | For the Year-to-Date Period Ended
| Unaudited (In millions) |  | March 31, 2020 |  | June 30, 2020 |  | September 30, 2020 |  | December 31, 2020 |  |  | March 31, 2021 |  |  |  | March 31, 2020 |  |  | March 31, 2021 |
| Actuarial assumption review and other insurance adjustments |  | $ | — |  |  | $ | — |  |  | $ | (31) |  |  | $ | — |  |  |  | $ | — |  |  |  |  | $ | — |  |  |  | $ | — |  |
| Total notable items |  | $ | — |  |  | $ | — |  |  | $ | (31) |  |  | $ | — |  |  |  | $ | — |  |  |  |  | $ | — |  |  |  | $ | — |  |
| METLIFE HOLDINGS |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
|  | For the Three Months Ended |  | For the Year-to-Date Period Ended
| Unaudited (In millions) |  | March 31, 2020 |  | June 30, 2020 |  | September 30, 2020 |  | December 31, 2020 |  |  | March 31, 2021 |  |  |  | March 31, 2020 |  |  | March 31, 2021 |
| Actuarial assumption review and other insurance adjustments |  | $ | — |  |  | $ | — |  |  | $ | (135) |  |  | $ | — |  |  |  | $ | — |  |  |  |  | $ | — |  |  |  | $ | — |  |
| Total notable items |  | $ | — |  |  | $ | — |  |  | $ | (135) |  |  | $ | — |  |  |  | $ | — |  |  |  |  | $ | — |  |  |  | $ | — |  |
| (1)These notable items represent a positive (negative) impact to adjusted earnings available to common shareholders. Notable items reflect the unexpected impact of events that affect MetLife's results, but that were unknown and that MetLife could not anticipate when it devised its business plan. Notable items also include certain items regardless of the extent anticipated in the business plan, to help investors have a better understanding of MetLife's results and to evaluate and forecast those results. |

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| APPENDIX METLIFE EQUITY DETAILS, BOOK VALUE DETAILS AND RETURN ON EQUITY |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Unaudited (In millions) | March 31, 2020 |  | June 30, 2020 |  | September 30, 2020 |  | December 31, 2020 |  | March 31, 2021 |  |  |  |  |
| Total MetLife, Inc.'s stockholders' equity | $ | 70,221 |  |  | $ | 75,693 |  |  | $ | 73,316 |  |  | $ | 74,558 |  |  | $ | 65,864 |  |  |  |  |  |
| Less: Preferred stock | 4,312 |  |  | 4,312 |  |  | 4,312 |  |  | 4,312 |  |  | 4,312 |  |  |  |  |  |
| MetLife, Inc.'s common stockholders' equity | 65,909 |  |  | 71,381 |  |  | 69,004 |  |  | 70,246 |  |  | 61,552 |  |  |  |  |  |
| Less: Net unrealized investment gains (losses), net of income tax | 20,369 |  |  | 25,913 |  |  | 22,869 |  |  | 23,730 |  |  | 16,712 |  |  |  |  |  |
| Defined benefit plans adjustment, net of income tax | (1,985) |  |  | (1,968) |  |  | (1,954) |  |  | (1,863) |  |  | (1,848) |  |  |  |  |  |
| Total MetLife, Inc.'s common stockholders' equity, excluding AOCI other than FCTA | $ | 47,525 |  |  | $ | 47,436 |  |  | $ | 48,089 |  |  | $ | 48,379 |  |  | $ | 46,688 |  |  |  |  |  |
| Less: Goodwill, net of income tax | 8,828 |  |  | 8,910 |  |  | 9,021 |  |  | 10,090 |  |  | 9,571 |  |  |  |  |  |
| VODA and VOCRA, net of income tax | 276 |  |  | 264 |  |  | 253 |  |  | 844 |  |  | 807 |  |  |  |  |  |
| Total MetLife, Inc.'s tangible common stockholders' equity | $ | 38,421 |  |  | $ | 38,262 |  |  | $ | 38,815 |  |  | $ | 37,445 |  |  | $ | 36,310 |  |  |  |  |  |
| Unaudited (In millions) | March 31, 2020 |  | June 30, 2020 |  | September 30, 2020 |  | December 31, 2020 |  | March 31, 2021 |  |  |  |  |
| Total MetLife, Inc.'s common stockholders' equity, excluding AOCI other than FCTA | $ | 47,525 |  |  | $ | 47,436 |  |  | $ | 48,089 |  |  | $ | 48,379 |  |  | $ | 46,688 |  |  |  |  |  |
| Less: Accumulated year-to-date total notable items (2) | — |  |  | — |  |  | (203) |  |  | (203) |  |  | — |  |  |  |  |  |
| Total MetLife, Inc.'s common stockholders' equity, excluding total notable items (excludes AOCI other than FCTA) (2) | $ | 47,525 |  |  | $ | 47,436 |  |  | $ | 48,292 |  |  | $ | 48,582 |  |  | $ | 46,688 |  |  |  |  |  |
| Unaudited (In millions, except per share data) | March 31, 2020 |  | June 30, 2020 |  | September 30, 2020 |  | December 31, 2020 |  | March 31, 2021 |  |  |  |  |
| Book value per common share | $ | 72.62 |  |  | $ | 78.65 |  |  | $ | 76.20 |  |  | $ | 78.67 |  |  | $ | 70.08 |  |  |  |  |  |
| Less: Net unrealized investment gains (losses), net of income tax | 22.45 |  |  | 28.55 |  |  | 25.26 |  |  | 26.58 |  |  | 19.02 |  |  |  |  |  |
| Defined benefit plans adjustment, net of income tax | (2.19) |  |  | (2.17) |  |  | (2.16) |  |  | (2.09) |  |  | (2.10) |  |  |  |  |  |
| Book value per common share, excluding AOCI other than FCTA | $ | 52.36 |  |  | $ | 52.27 |  |  | $ | 53.10 |  |  | $ | 54.18 |  |  | $ | 53.16 |  |  |  |  |  |
| Less: Goodwill, net of income tax | 9.73 |  |  | 9.82 |  |  | 9.96 |  |  | 11.29 |  |  | 10.90 |  |  |  |  |  |
| VODA and VOCRA, net of income tax | 0.30 |  |  | 0.29 |  |  | 0.28 |  |  | 0.95 |  |  | 0.92 |  |  |  |  |  |
| Book value per common share - tangible common stockholders' equity | $ | 42.33 |  |  | $ | 42.16 |  |  | $ | 42.86 |  |  | $ | 41.94 |  |  | $ | 41.34 |  |  |  |  |  |
| Common shares outstanding, end of period | 907.6 |  |  | 907.6 |  |  | 905.6 |  |  | 892.9 |  |  | 878.3 |  |  |  |  |  |
|  | For the Three Months Ended (1) |  |
| Unaudited (In millions, except ratios) | March 31, 2020 |  | June 30, 2020 |  | September 30, 2020 |  | December 31, 2020 |  | March 31, 2021 |  |  |  |  |
| Return on MetLife, Inc.'s: |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Common stockholders' equity | 27.1 | % |  | 0.4 | % |  | 3.6 | % |  | 0.7 | % |  | 1.8 | % |  |  |  |  |
| Adjusted return on MetLife, Inc.'s: |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Common stockholders' equity | 9.0 | % |  | 4.4 | % |  | 9.0 | % |  | 10.6 | % |  | 11.9 | % |  |  |  |  |
| Common stockholders' equity, excluding AOCI other than FCTA | 12.6 | % |  | 6.4 | % |  | 13.2 | % |  | 15.2 | % |  | 16.5 | % |  |  |  |  |
| Common stockholders' equity, excluding total notable items (excludes AOCI other than FCTA) (2) | 12.6 | % |  | 6.4 | % |  | 14.9 | % |  | 15.2 | % |  | 16.5 | % |  |  |  |  |
| Tangible common stockholders' equity (3) | 15.8 | % |  | 8.0 | % |  | 16.5 | % |  | 19.4 | % |  | 21.5 | % |  |  |  |  |
| Average common stockholders' equity | $ | 64,357 |  |  | $ | 68,645 |  |  | $ | 70,193 |  |  | $ | 69,625 |  |  | $ | 65,899 |  |  |  |  |  |
| Average common stockholders' equity, excluding AOCI other than FCTA | $ | 46,175 |  |  | $ | 47,481 |  |  | $ | 47,763 |  |  | $ | 48,234 |  |  | $ | 47,534 |  |  |  |  |  |
| Average common stockholders' equity, excluding total notable items (excludes AOCI other than FCTA) (2) | $ | 46,175 |  |  | $ | 47,481 |  |  | $ | 47,864 |  |  | $ | 48,437 |  |  | $ | 47,534 |  |  |  |  |  |
| Average tangible common stockholders' equity | $ | 36,996 |  |  | $ | 38,342 |  |  | $ | 38,539 |  |  | $ | 38,130 |  |  | $ | 36,878 |  |  |  |  |  |
| (1) Annualized using quarter-to-date results. |  |  |  |
| (2)Notable items reflect the unexpected impact of events that affect MetLife’s results, but that were unknown and that MetLife could not anticipate when it devised its business plan. Notable items also include certain items regardless of the extent anticipated in the business plan, to help investors have a better understanding of MetLife's results and to evaluate and forecast those results. Notable items can affect MetLife’s results either positively or negatively. See Page A-2 for further detail. |  |  |  |
| (3)Adjusted earnings available to common shareholders used to calculate the return on tangible common stockholders' equity excludes the impact of amortization of VODA and VOCRA, net of income tax, for the three months ended March 31, 2020, June 30, 2020, September 30, 2020, December 31, 2020 and March 31, 2021 of $8 million, $10 million, $7 million, $8 million and $20 million, respectively. |  |  |  |

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| APPENDIX METLIFE ADJUSTED PREMIUMS, FEES AND OTHER REVENUES, OTHER EXPENSES AND ADJUSTED EARNINGS AVAILABLE TO COMMON SHAREHOLDERS - CONSTANT CURRENCY BASIS |  |  |  |  |  |  |
| ADJUSTED PREMIUMS, FEES AND OTHER REVENUES, ON A CONSTANT CURRENCY BASIS |  |  |  |  |  |  |
|  |  |  | For the Three Months Ended |  |  |
| Unaudited (In millions) |  |  | March 31, 2020 |  |  | June 30, 2020 |  |  | September 30, 2020 |  |  | December 31, 2020 |  |  | March 31, 2021 |  |  |  |  |  |  |
| U.S. (1) |  |  | $ | 6,189 |  |  |  | $ | 5,692 |  |  |  | $ | 6,833 |  |  |  | $ | 10,578 |  |  |  | $ | 6,392 |  |  |  |  |  |  |  |
| ASIA |  |  | 2,161 |  |  |  | 2,085 |  |  |  | 2,298 |  |  |  | 2,148 |  |  |  | 2,161 |  |  |  |  |  |  |  |
| LATIN AMERICA |  |  | 929 |  |  |  | 824 |  |  |  | 814 |  |  |  | 892 |  |  |  | 875 |  |  |  |  |  |  |  |
| EMEA |  |  | 716 |  |  |  | 692 |  |  |  | 693 |  |  |  | 717 |  |  |  | 678 |  |  |  |  |  |  |  |
| METLIFE HOLDINGS (1) |  |  | 1,233 |  |  |  | 1,208 |  |  |  | 1,206 |  |  |  | 1,264 |  |  |  | 1,163 |  |  |  |  |  |  |  |
| CORPORATE & OTHER (1) |  |  | 96 |  |  |  | 86 |  |  |  | 75 |  |  |  | 112 |  |  |  | 144 |  |  |  |  |  |  |  |
| Adjusted premiums, fees and other revenues, on a constant currency basis |  |  | $ | 11,324 |  |  |  | $ | 10,587 |  |  |  | $ | 11,919 |  |  |  | $ | 15,711 |  |  |  | $ | 11,413 |  |  |  |  |  |  |  |
| Adjusted premiums, fees and other revenues |  |  | $ | 11,216 |  |  |  | $ | 10,401 |  |  |  | $ | 11,820 |  |  |  | $ | 15,700 |  |  |  | $ | 11,413 |  |  |  |  |  |  |  |
| ASIA (including operating joint ventures) (2), (3) |  |  | $ | 2,452 |  |  |  | $ | 2,366 |  |  |  | $ | 2,599 |  |  |  | $ | 2,442 |  |  |  | $ | 2,506 |  |  |  |  |  |  |  |
| OTHER EXPENSES ON A CONSTANT CURRENCY BASIS |  |  |  |  |  |  |
|  |  |  | For the Three Months Ended |  |  |
| Unaudited (In millions) |  |  | March 31, 2020 |  |  | June 30, 2020 |  |  | September 30, 2020 |  |  | December 31, 2020 |  |  | March 31, 2021 |  |  |  |  |  |  |
| U.S. (1) |  |  | $ | 1,066 |  |  |  | $ | 1,012 |  |  |  | $ | 1,026 |  |  |  | $ | 1,058 |  |  |  | $ | 911 |  |  |  |  |  |  |  |
| ASIA |  |  | 904 |  |  |  | 818 |  |  |  | 881 |  |  |  | 930 |  |  |  | 899 |  |  |  |  |  |  |  |
| LATIN AMERICA |  |  | 342 |  |  |  | 337 |  |  |  | 331 |  |  |  | 358 |  |  |  | 335 |  |  |  |  |  |  |  |
| EMEA |  |  | 341 |  |  |  | 345 |  |  |  | 346 |  |  |  | 350 |  |  |  | 349 |  |  |  |  |  |  |  |
| METLIFE HOLDINGS (1) |  |  | 228 |  |  |  | 239 |  |  |  | 231 |  |  |  | 244 |  |  |  | 253 |  |  |  |  |  |  |  |
| CORPORATE & OTHER (1) |  |  | 136 |  |  |  | 134 |  |  |  | 120 |  |  |  | 235 |  |  |  | 107 |  |  |  |  |  |  |  |
| Adjusted other expenses on a constant currency basis |  |  | $ | 3,017 |  |  |  | $ | 2,885 |  |  |  | $ | 2,935 |  |  |  | $ | 3,175 |  |  |  | $ | 2,854 |  |  |  |  |  |  |  |
| Adjusted other expenses |  |  | $ | 2,981 |  |  |  | $ | 2,817 |  |  |  | $ | 2,899 |  |  |  | $ | 3,175 |  |  |  | $ | 2,854 |  |  |  |  |  |  |  |
| ASIA (including operating joint ventures) (2), (3) |  |  | $ | 1,004 |  |  |  | $ | 929 |  |  |  | $ | 986 |  |  |  | $ | 1,039 |  |  |  | $ | 1,014 |  |  |  |  |  |  |  |
| ADJUSTED EARNINGS AVAILABLE TO COMMON SHAREHOLDERS ON A CONSTANT CURRENCY BASIS |  |  |  |  |  |  |
|  |  |  | For the Three Months Ended |  |  |
| Unaudited (In millions) |  |  | March 31, 2020 |  |  | June 30, 2020 |  |  | September 30, 2020 |  |  | December 31, 2020 |  |  | March 31, 2021 |  |  |  |  |  |  |
| U.S. (1) |  |  | $ | 780 |  |  |  | $ | 523 |  |  |  | $ | 900 |  |  |  | $ | 1,021 |  |  |  | $ | 784 |  |  |  |  |  |  |  |
| ASIA |  |  | 367 |  |  |  | 272 |  |  |  | 471 |  |  |  | 497 |  |  |  | 623 |  |  |  |  |  |  |  |
| LATIN AMERICA |  |  | 93 |  |  |  | 154 |  |  |  | 44 |  |  |  | 21 |  |  |  | 40 |  |  |  |  |  |  |  |
| EMEA |  |  | 80 |  |  |  | 122 |  |  |  | 54 |  |  |  | 82 |  |  |  | 71 |  |  |  |  |  |  |  |
| METLIFE HOLDINGS (1) |  |  | 277 |  |  |  | 20 |  |  |  | 253 |  |  |  | 426 |  |  |  | 618 |  |  |  |  |  |  |  |
| CORPORATE & OTHER (1) |  |  | (131) |  |  |  | (289) |  |  |  | (131) |  |  |  | (198) |  |  |  | (171) |  |  |  |  |  |  |  |
| Adjusted earnings available to common shareholders on a constant currency basis |  |  | $ | 1,466 |  |  |  | $ | 802 |  |  |  | $ | 1,591 |  |  |  | $ | 1,849 |  |  |  | $ | 1,965 |  |  |  |  |  |  |  |
| Adjusted earnings available to common shareholders |  |  | $ | 1,449 |  |  |  | $ | 758 |  |  |  | $ | 1,578 |  |  |  | $ | 1,838 |  |  |  | $ | 1,965 |  |  |  |  |  |  |  |
| (1) Amounts on a reported basis, as constant currency impact is not significant. |  |  |  |  |  |
| (2) Adjusted premiums, fees and other revenues as well as other expenses are reported as part of net investment income on the statements of adjusted earnings available to common shareholders on Page 18 for operating joint ventures. |  |  |  |  |  |  |
| (3) Includes MetLife, Inc.'s percentage interest in operating joint ventures of: (i) China, (ii) India, (iii) Malaysia and (iv) Vietnam, which are consolidated using the equity method of accounting. |  |  |  |  |  |

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| METLIFE NON-GAAP AND OTHER FINANCIAL DISCLOSURES In this QFS, MetLife presents certain measures of its performance on a consolidated and segment basis that are not calculated in accordance with GAAP. We believe that these non-GAAP financial measures enhance the understanding for MetLife and its investors of MetLife's performance by highlighting the results of operations and the underlying profitability drivers of our business. Segment-specific financial measures are calculated using only the portion of consolidated results attributable to that specific segment. The following non-GAAP financial measures should not be viewed as substitutes for the most directly comparable financial measures calculated in accordance with GAAP:
| Non-GAAP financial measures: | Comparable GAAP financial measures:
| (i) | total adjusted revenues | (i) | total revenues
| (ii) | total adjusted expenses | (ii) | total expenses
| (iii) | adjusted premiums, fees and other revenues | (iii) | premiums, fees and other revenues
| (iv) | adjusted premiums, fees & other revenues, excluding PRT | (iv) | premiums, fees and other revenues
| (v) | adjusted net investment income | (v) | net investment income
| (vi) | adjusted earnings | (vi) | net income (loss)
| (vii) | adjusted earnings available to common shareholders | (vii) | net income (loss) available to MetLife, Inc.’s common shareholders
| (viii) | adjusted earnings available to common shareholders, excluding total notable items | (viii) | net income (loss) available to MetLife, Inc.’s common shareholders
| (ix) | adjusted earnings available to common shareholders per diluted common share | (ix) | net income (loss) available to MetLife, Inc.’s common shareholders per diluted common share
| (x) | adjusted earnings available to common shareholders, excluding total notable items, per diluted common share | (x) | net income (loss) available to MetLife, Inc.’s common shareholders per diluted common share
| (xi) | adjusted return on equity | (xi) | return on equity
| (xii) | adjusted return on equity, excluding AOCI other than FCTA | (xii) | return on equity
| (xiii) | adjusted return on equity, excluding total notable items (excludes AOCI other than FCTA) | (xiii) | return on equity
| (xiv) | adjusted tangible return on equity | (xiv) | return on equity
| (xv) | investment portfolio gains (losses) | (xv) | net investment gains (losses)
| (xvi) | derivative gains (losses) | (xvi) | net derivative gains (losses)
| (xvii) | adjusted capitalization of DAC | (xvii) | capitalization of DAC
| (xviii) | total MetLife, Inc.’s tangible common stockholders’ equity | (xviii) | total MetLife, Inc.’s stockholders’ equity
| (xix) | total MetLife, Inc.’s common stockholders’ equity, excluding AOCI other than FCTA | (xix) | total MetLife, Inc.’s stockholders’ equity
| (xx) | total MetLife, Inc.’s common stockholders’ equity, excluding total notable items (excludes AOCI other than FCTA) | (xx) | total MetLife, Inc.’s stockholders’ equity
| (xxi) | book value per common share, excluding AOCI other than FCTA | (xxi) | book value per common share
| (xxii) | book value per common share - tangible common stockholders' equity | (xxii) | book value per common share
| (xxiii) | adjusted other expenses | (xxiii) | other expenses
| (xxiv) | adjusted other expenses, net of adjusted capitalization of DAC | (xxiv) | other expenses, net of capitalization of DAC
| (xxv) | adjusted other expenses, net of adjusted capitalization of DAC, excluding total notable items related to adjusted other expenses | (xxv) | other expenses, net of capitalization of DAC
| (xxvi) | adjusted expense ratio | (xxvi) | expense ratio
| (xxvii) | adjusted expense ratio, excluding total notable items related to other adjusted expenses and PRT | (xxvii) | expense ratio
| (xxviii) | direct expenses | (xxviii) | other expenses
| (xxix) | direct expenses, excluding total notable items related to direct expenses | (xxix) | other expenses
| (xxx) | direct expense ratio | (xxx) | expense ratio
| (xxxi) | direct expense ratio, excluding total notable items related to direct expenses and PRT | (xxxi) | expense ratio
| Any of these financial measures shown on a constant currency basis reflect the impact of changes in foreign currency exchange rates and are calculated using the average foreign currency exchange rates for the most recent period. As a result, comparable prior period amounts are updated each period to reflect the most recent period average foreign currency exchange rates.
| Reconciliations of these non-GAAP financial measures to the most directly comparable GAAP financial measures are included in this QFS and in this period’s earnings news release, which is available at www.metlife.com.

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| METLIFE NON-GAAP AND OTHER FINANCIAL DISCLOSURES (CONTINUED)
| Our definitions of non-GAAP and other financial measures discussed in this QFS may differ from those used by other companies: Adjusted earnings and related measures
| • | adjusted earnings;
| • | adjusted earnings available to common shareholders;
| • | adjusted earnings available to common shareholders, excluding total notable items;
| • | adjusted earnings available to common shareholders per diluted common share;
| • | adjusted earnings available to common shareholders, excluding total notable items per diluted common share; and
| • | adjusted earnings available to common shareholders on a constant currency basis.
| These measures are used by management to evaluate performance and allocate resources. Consistent with GAAP guidance for segment reporting, adjusted earnings and components of, or other financial measures based on, adjusted earnings are also MetLife’s GAAP measures of segment performance. Adjusted earnings and other financial measures based on adjusted earnings are also the measures by which MetLife senior management’s and many other employees’ performance is evaluated for the purposes of determining their compensation under applicable compensation plans. Adjusted earnings and other financial measures based on adjusted earnings allow analysis of MetLife's performance relative to its business plan and facilitate comparisons to industry results. Adjusted earnings is defined as adjusted revenues less adjusted expenses, net of income tax. Adjusted earnings available to common shareholders is defined as adjusted earnings less preferred stock dividends.
| Adjusted revenues and adjusted expenses
| These financial measures, along with the related adjusted premiums, fees and other revenues, focus on our primary businesses principally by excluding the impact of market volatility, which could distort trends, and revenues and costs related to non-core products and certain entities required to be consolidated under GAAP. Also, these measures exclude results of discontinued operations under GAAP and other businesses that have been or will be sold or exited by MetLife but do not meet the discontinued operations criteria under GAAP (“Divested businesses”). Divested businesses also include the net impact of transactions with exited businesses that have been eliminated in consolidation under GAAP and costs relating to businesses that have been or will be sold or exited by MetLife that do not meet the criteria to be included in results of discontinued operations under GAAP. Adjusted revenues also excludes NIGL and NDGL. Adjusted expenses also excludes goodwill impairments.
| The following additional adjustments are made to revenues, in the line items indicated, in calculating adjusted revenues:
| • | Universal life and investment-type product policy fees excludes the amortization of unearned revenue related to NIGL and NDGL (“Unearned revenue adjustments”) and certain variable annuity GMIB fees (“GMIB fees”);
| • | Net investment income: (i) includes adjustments for earned income on derivatives and amortization of premium on derivatives that are hedges of investments or that are used to replicate certain investments, but do not qualify for hedge accounting treatment (“Investment hedge adjustments”), (ii) excludes post-tax adjusted earnings adjustments relating to insurance joint ventures accounted for under the equity method (“Operating joint venture adjustments”), (iii) excludes certain amounts related to contractholder-directed equity securities (“Unit-linked contract income”), (iv) excludes certain amounts related to securitization entities that are VIEs consolidated under GAAP (“Securitization entities income”), and (v) includes distributions of profits from certain other limited partnership interests that were previously accounted for under the cost method, but are now accounted for at estimated fair value, where the change in estimated fair value is recognized in NIGL under GAAP ("Certain partnership distributions"); and
| • | Other revenues is adjusted for settlements of foreign currency earnings hedges and excludes fees received in association with services provided under transition service agreements ("TSA fees").
| The following additional adjustments are made to expenses, in the line items indicated, in calculating adjusted expenses:
| • | Policyholder benefits and claims and policyholder dividends excludes: (i) amortization of basis adjustments associated with de-designated fair value hedges of future policy benefits ("PBC hedge adjustments"), (ii) changes in the policyholder dividend obligation related to NIGL and NDGL (“PDO adjustments”), (iii) inflation-indexed benefit adjustments associated with contracts backed by inflation-indexed investments and amounts associated with periodic crediting rate adjustments based on the total return of a contractually referenced pool of assets and other pass-through adjustments (“Inflation and pass-through adjustments”), (iv) benefits and hedging costs related to GMIBs (“GMIB costs”), and (v) market value adjustments associated with surrenders or terminations of contracts (“Market value adjustments”);
| • | Interest credited to policyholder account balances includes adjustments for earned income on derivatives and amortization of premium on derivatives that are hedges of policyholder account balances but do not qualify for hedge accounting treatment (“PAB hedge adjustments”) and excludes certain amounts related to net investment income earned on contractholder-directed equity securities (“Unit-linked contract costs”);
| • | Amortization of DAC and VOBA excludes amounts related to: (i) NIGL and NDGL, (ii) GMIB fees and GMIB costs, and (iii) Market value adjustments;
| • | Amortization of negative VOBA excludes amounts related to Market value adjustments;
| • | Interest expense on debt excludes certain amounts related to securitization entities that are VIEs consolidated under GAAP (“Securitization entities debt expense”); and
| • | Other expenses excludes: (i) noncontrolling interests, (ii) implementation of new insurance regulatory requirements costs (“Regulatory implementation costs”) and (iii) acquisition, integration and other costs. Other expenses includes TSA fees.
| Adjusted earnings also excludes the recognition of certain contingent assets and liabilities that could not be recognized at acquisition or adjusted for during the measurement period under GAAP business combination accounting guidance. The tax impact of the adjustments mentioned above are calculated net of the U.S. or foreign statutory tax rate, which could differ from MetLife's effective tax rate. Additionally, the provision for income tax (expense) benefit also includes the impact related to the timing of certain tax credits, as well as certain tax reforms. In addition, adjusted earnings available to common shareholders excludes the impact of preferred stock redemption premium. which is reported as a reduction to net income (loss) available to MetLife, Inc.’s common shareholders.
| Investment portfolio gains (losses) and derivative gains (losses) These are measures of investment and hedging activity. Investment portfolio gains (losses) principally excludes amounts that are reported within net investment gains (losses) but do not relate to the performance of the investment portfolio, such as gains (losses) on sales and divestitures of businesses and goodwill impairment, as well as investment portfolio gains (losses) of divested businesses. Derivative gains (losses) principally excludes earned income on derivatives and amortization of premium on derivatives, where such derivatives are either hedges of investments or are used to replicate certain investments, and where such derivatives do not qualify for hedge accounting. This earned income and amortization of premium is reported within adjusted earnings and not within derivative gains (losses).

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| METLIFE NON-GAAP AND OTHER FINANCIAL DISCLOSURES (CONTINUED)
| Return on equity, allocated equity, tangible equity and related measures
| • | Total MetLife, Inc.’s common stockholders’ equity, excluding AOCI other than FCTA: Total MetLife, Inc.’s common stockholders’ equity, excluding the net unrealized investment gains (losses) and defined benefit plans adjustment components of AOCI, net of income tax.
| • | Total MetLife, Inc.’s common stockholders’ equity, excluding total notable items (excludes AOCI other than FCTA): Total MetLife, Inc.’s common stockholders’ equity, excluding the net unrealized investment gains (losses), defined benefit plans adjustment components of AOCI and total notable items, net of income tax.
| • | Return on MetLife, Inc.’s common stockholders’ equity: net income (loss) available to MetLife, Inc.’s common shareholders divided by MetLife, Inc.'s average common stockholders’ equity.
| • | Adjusted return on MetLife, Inc.’s common stockholders’ equity: adjusted earnings available to common shareholders divided by MetLife, Inc.'s average common stockholders’ equity.
| • | Adjusted return on MetLife, Inc.’s common stockholders’ equity, excluding AOCI other than FCTA: adjusted earnings available to common shareholders divided by MetLife, Inc.'s average common stockholders’ equity, excluding AOCI other than FCTA.
| • | Adjusted return on MetLife, Inc.’s common stockholders’ equity, excluding total notable items (excludes AOCI other than FCTA): adjusted earnings available to common shareholders, excluding total notable items, divided by MetLife, Inc.'s average common stockholders’ equity, excluding total notable items (excludes AOCI other than FCTA).
| • | Allocated equity: portion of MetLife, Inc.’s common stockholders’ equity that management allocates to each of its segments and sub-segments based on local capital requirements and economic capital. Economic capital is an internally developed risk capital model, the purpose of which is to measure the risk in the business and to provide a basis upon which capital is deployed. MetLife management periodically reviews this model to ensure that it remains consistent with emerging industry practice standards and the local capital requirements; allocated equity may be adjusted if warranted by such review. Allocated equity excludes the impact of AOCI other than FCTA.
| • | Adjusted return on allocated equity: adjusted earnings available to common shareholders divided by allocated equity.
|  | The above measures represent a level of equity consistent with the view that, in the ordinary course of business, we do not plan to sell most investments for the sole purpose of realizing gains or losses. Also, refer to the utilization of adjusted earnings and components of, or other financial measures based on, adjusted earnings mentioned above.
| • | Total MetLife, Inc.’s tangible common stockholders’ equity or tangible equity: Total MetLife, Inc.’s common stockholders’ equity, excluding AOCI other than FCTA, reduced by the impact of goodwill, VODA and VOCRA, all net of income tax.
| • | Adjusted return on MetLife, Inc.’s tangible common stockholders’ equity: adjusted earnings available to common shareholders, excluding amortization of VODA and VOCRA, net of income tax, divided by MetLife, Inc.’s average tangible common stockholders’ equity.
| • | Allocated tangible equity: Allocated equity reduced by the impact of goodwill, VODA and VOCRA, all net of income tax.
| • | Adjusted return on allocated tangible equity: adjusted earnings available to common shareholders, excluding amortization of VODA and VOCRA, net of income tax, divided by allocated tangible equity.
|  | The above measures are, when considered in conjunction with regulatory capital ratios, a measure of capital adequacy.
| Expense ratio, direct expense ratio, adjusted expense ratio and related measures
| • | Expense ratio: other expenses, net of capitalization of DAC, divided by premiums, fees and other revenues.
| • | Direct expense ratio: adjusted direct expenses divided by adjusted premiums, fees and other revenues.
| • | Direct expense ratio, excluding total notable items related to direct expenses and PRT: adjusted direct expenses, excluding total notable items related to direct expenses, divided by adjusted premiums, fees and other revenues, excluding PRT.
| • | Adjusted expense ratio: adjusted other expenses, net of adjusted capitalization of DAC, divided by adjusted premiums, fees and other revenues.
| • | Adjusted expense ratio, excluding total notable items related to adjusted other expenses and PRT: adjusted other expenses, net of adjusted capitalization of DAC, excluding total notable items related to adjusted other expenses, divided by adjusted premiums, fees and other revenues, excluding PRT.
| General account assets under management and related measures
| GA AUM is used by MetLife to describe assets in its GA investment portfolio which are actively managed and stated at estimated fair value. GA AUM is comprised of GA total investments and cash and cash equivalents, excluding policy loans, contractholder-directed equity securities, fair value option securities and certain other invested assets, as substantially all of these assets are not actively managed in MetLife’s GA investment portfolio. Mortgage loans (including commercial, agricultural and residential) and real estate and real estate joint ventures included in GA AUM (at net asset value, net of deduction for encumbering debt) have been adjusted from carrying value to estimated fair value. At the segment level, intersegment balances (intercompany activity, primarily related to investments in subsidiaries, that eliminate at the MetLife consolidated level) are excluded from GA AUM.
| GA AUM (at amortized cost) excludes the following adjustments: (i) unrealized gain (loss) on investments carried at estimated fair value and (ii) adjustments from carrying value to estimated fair value on mortgage loans (including commercial, agricultural and residential) and real estate and real estate joint ventures. GA AUM (at amortized cost) is presented net of related allowance for credit loss.
| Other items
| The following additional information is relevant to an understanding of our performance results:
| • | Statistical sales information for Latin America, Asia and EMEA: calculated using 10% of single-premium deposits (mainly from retirement products such as variable annuity, fixed annuity and pensions), 20% of single-premium deposits from credit insurance and 100% of annualized full-year premiums and fees from recurring-premium policy sales of all products (mainly from risk and protection products such as individual life, accident & health and group). Sales statistics do not correspond to revenues under GAAP, but are used as relevant measures of business activity.

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| METLIFE ACRONYMS
| AOCI | Accumulated other comprehensive income (loss)
| CSE | Consolidated securitization entity
| DAC | Deferred policy acquisition costs
| EMEA | Europe, the Middle East and Africa
| FCTA | Foreign currency translation adjustments
| GA | General account
| GA AUM | General account assets under management
| GAAP | Accounting principles generally accepted in the United States of America
| GICs | Guaranteed interest contracts
| GMIB | Guaranteed minimum income benefits
| NAIC | National Association of Insurance Commissioners
| NDGL | Net derivative gains (losses)
| NIGL | Net investment gains (losses)
| NRSRO | Nationally Recognized Statistical Rating Organizations
| PAB | Policyholder account balances
| PBC | Policyholder benefits and claims
| PDO | Policyholder dividend obligation
| PRT | Pension risk transfers
| QFS | Quarterly financial supplement
| TSA | Transition service agreement
| VIE | Variable interest entity
| VOBA | Value of business acquired
| VOCRA | Value of customer relationships acquired
| VODA | Value of distribution agreements

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