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Derivative Instruments and Hedging Activities - Effect of Derivative Instruments Designated as Fair Value and Cash Flow Hedges and Not Designated as Hedges on Consolidated Statement of Income (Loss) (Detail) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2020
Jun. 30, 2019
Jun. 30, 2020
Jun. 30, 2019
Derivatives not designated as hedges | Foreign exchange contracts | Cost of services/sales        
Derivative Instruments Gain Loss [Line Items]        
Gain (Loss) Recognized in Income $ 11 $ (14) $ 2 $ (8)
Cash Flow Hedging | Derivatives designated as hedges        
Derivative Instruments Gain Loss [Line Items]        
Gain (Loss) Recognized in Income 88 (24) 145 (42)
Cash Flow Hedging | Derivatives designated as hedges | Foreign exchange contracts | Cost of services/sales        
Derivative Instruments Gain Loss [Line Items]        
Gain (Loss) Recognized in Income (4) (2) (5) (4)
Cash Flow Hedging | Derivatives designated as hedges | Cross currency swaps | Interest expense        
Derivative Instruments Gain Loss [Line Items]        
Gain (Loss) Recognized in Income $ 92 $ (22) $ 150 $ (38)