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Property, equipment and software, net (Details)
¥ in Thousands, $ in Thousands
12 Months Ended
Dec. 31, 2018
CNY (¥)
Dec. 31, 2017
CNY (¥)
Dec. 31, 2016
CNY (¥)
Dec. 31, 2018
USD ($)
Dec. 31, 2018
CNY (¥)
Property, equipment and software, net          
Total   ¥ 18,205,497     ¥ 30,027,939
Less: Accumulated depreciation   (5,631,319)     (8,945,101)
Net book value   12,574,178   $ 3,066,372 21,082,838
Depreciation expenses ¥ 3,533,483 2,310,065 ¥ 1,751,086    
Electronic equipment          
Property, equipment and software, net          
Total   7,172,694     13,780,685
Building and building improvement          
Property, equipment and software, net          
Total   5,855,920     9,118,708
Logistic and warehouse equipment          
Property, equipment and software, net          
Total   2,693,969     3,912,356
Vehicles          
Property, equipment and software, net          
Total   1,164,376     1,240,001
Leasehold improvement          
Property, equipment and software, net          
Total   827,408     1,318,735
Office equipment          
Property, equipment and software, net          
Total   287,282     406,534
Software          
Property, equipment and software, net          
Total   ¥ 203,848     ¥ 250,920