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Share-based compensation (Details 2)
1 Months Ended 9 Months Ended
May 31, 2015
CNY (¥)
shares
May 31, 2015
$ / shares
Sep. 30, 2019
CNY (¥)
shares
Sep. 30, 2018
CNY (¥)
Share-based compensation        
Share-based compensation expenses     ¥ 2,663,590,000 ¥ 2,622,942,000
Share Incentive Plan        
Share-based compensation        
Number of ordinary shares available for future grants | shares     144,520,143  
Share Incentive Plan | Employee and non-employee | Multiple tranches with tiered vesting commencement dates from 2016 to 2025        
Share-based compensation        
Vesting schedule     6 years  
Share Incentive Plan | Employee and non-employee | RSUs and options | Two years        
Share-based compensation        
Vesting schedule     2 years  
Vesting percentage (as a percent)     50.00%  
Share Incentive Plan | Employee and non-employee | RSUs and options | Three years        
Share-based compensation        
Vesting schedule     3 years  
Vesting percentage (as a percent)     33.00%  
Share Incentive Plan | Employee and non-employee | RSUs and options | Four years        
Share-based compensation        
Vesting schedule     4 years  
Vesting percentage (as a percent)     25.00%  
Share Incentive Plan | Employee and non-employee | RSUs and options | Five years        
Share-based compensation        
Vesting schedule     5 years  
Vesting percentage (as a percent)     20.00%  
Share Incentive Plan | Employee and non-employee | RSUs and options | Six years        
Share-based compensation        
Vesting schedule     6 years  
Vesting percentage (as a percent)     17.00%  
Share Incentive Plan | Employee and non-employee | RSUs and options | Ten years        
Share-based compensation        
Vesting schedule     10 years  
Vesting percentage (as a percent)     10.00%  
Share Incentive Plan | Founder | Options        
Share-based compensation        
Vesting schedule 10 years      
Term of compensation plan 10 years      
Cash salary to be received per year ¥ 1.000      
Cash bonus to be received ¥ 0      
Share Incentive Plan | Founder | Options | Each anniversary        
Share-based compensation        
Vesting percentage (as a percent) 10.00%      
Share Incentive Plan | Founder | Options | Class A ordinary shares        
Share-based compensation        
Granted (in shares) | shares 26,000,000      
Exercise price | $ / shares   $ 16.70    
Share Incentive Plan | Founder | Options | ADS        
Share-based compensation        
Exercise price | $ / shares   $ 33.40    
JD Logistics Plan | Employee and non-employee | Options        
Share-based compensation        
Share-based compensation expenses     ¥ 418,066,000 ¥ 262,169,000