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Summary of significant accounting policies (Details 3)
$ in Thousands
12 Months Ended
Dec. 31, 2019
USD ($)
lease
segment
item
Dec. 31, 2019
CNY (¥)
lease
segment
item
Dec. 31, 2018
CNY (¥)
lease
Dec. 31, 2017
CNY (¥)
lease
Dec. 31, 2019
CNY (¥)
Jan. 01, 2019
CNY (¥)
Jan. 01, 2018
CNY (¥)
Revenue              
Liabilities for return allowances     ¥ 363,191,000   ¥ 425,135,000    
Net revenues $ 82,864,846 ¥ 576,888,484,000 462,019,759,000 ¥ 362,331,754,000      
Accounts receivable, net of allowance for doubtful accounts $ 889,222   11,109,988,000 16,359,147,000 6,190,588,000    
Unearned revenue     15,461,245,000   21,347,848,000    
Unearned revenue recognized   ¥ 12,997,919,000          
Revenue, Practical Expedient true true          
Customer incentives and loyalty programs              
Types of discounted coupons | item 2 2          
Fulfillment              
Fulfillment $ 5,310,127 ¥ 36,968,041,000 32,009,658,000 25,865,128,000      
Marketing              
Advertising costs   ¥ 19,285,939,000 ¥ 15,970,433,000 ¥ 12,375,922,000      
Leases              
Number of capital leases | lease 0 0 0 0      
Segment reporting              
Number of major business segments | segment 2 2          
Statutory reserves              
Appropriations of statutory reserves   ¥ 58,753,000 ¥ 764,446,000 ¥ 503,028,000      
Appropriations to other reserve funds   ¥ 0 0 0      
Recent accounting pronouncements              
Accumulated deficit $ (1,711,149)   (24,038,081,000) (22,234,609,000) (11,912,679,000)    
ROU assets $ 1,241,575       8,643,597,000    
Lease liabilities         8,716,644,000 ¥ 7,000,000,000  
ASU 2014-09 | Adjustment              
Recent accounting pronouncements              
Accumulated deficit             ¥ 256,994,000
ASU 2016-18 | Adjustments              
Recent accounting pronouncements              
ROU assets           ¥ 7,000,000,000  
PRC | General reserve fund | Foreign invested enterprise              
Statutory reserves              
Minimum portion of after tax profit to be allocated to general reserve under PRC law (as a percentage) 10.00% 10.00%          
Maximum percentage of statutory general reserve related to entity's registered capital 50.00% 50.00%          
PRC | Statutory surplus reserve | Domestic enterprise              
Statutory reserves              
Minimum portion of after tax profit to be allocated to statutory surplus under PRC law (as a percentage) 10.00% 10.00%          
Maximum percentage of statutory surplus reserve related to entity's registered capital 50.00% 50.00%          
Electronics and home appliance products              
Revenue              
Net revenues   ¥ 328,703,453,000 280,059,089,000 236,268,621,000      
General merchandise products              
Revenue              
Net revenues   182,030,514,000 136,049,657,000 95,555,789,000      
Shipping              
Fulfillment              
Fulfillment   17,858,972,000 15,216,351,000 12,691,013,000      
Online marketplace and marketing services              
Revenue              
Net revenues   42,680,212,000 33,531,862,000 25,390,981,000      
Logistics and other services              
Revenue              
Net revenues   ¥ 23,474,305,000 12,379,151,000 ¥ 5,116,363,000      
Accrued expenses and other current liabilities              
Revenue              
Liabilities for return allowances     363,191,000   425,135,000    
Prepayments and other current assets              
Revenue              
Rights to recover products from customers     ¥ 381,165,000   ¥ 454,298,000