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Accounts receivable, net (Details)
$ in Thousands
12 Months Ended
Dec. 31, 2020
CNY (¥)
Dec. 31, 2019
CNY (¥)
Dec. 31, 2018
CNY (¥)
Dec. 31, 2020
USD ($)
Dec. 31, 2020
CNY (¥)
Dec. 31, 2019
CNY (¥)
Accounts receivable            
Accounts receivable         ¥ 7,677,989,000 ¥ 6,508,589,000
Allowance for doubtful accounts ¥ (566,042,000) ¥ (178,393,000) ¥ (178,393,000)   (566,042,000) (318,001,000)
Accounts receivable, net       $ 1,089,954 7,111,947,000 6,190,588,000
Movements in the allowance for doubtful accounts            
Balance at beginning of the year (318,001,000) (178,393,000) (53,981,000)      
Additions (330,713,000) (213,395,000) (124,412,000)      
Write-off 82,672,000 73,787,000        
Balance at end of the year (566,042,000) (318,001,000) ¥ (178,393,000)      
Logistics receivables            
Accounts receivable            
Accounts receivable         4,405,669,000 3,073,641,000
Online retail and online marketplace receivables            
Accounts receivable            
Accounts receivable         2,102,828,000 2,392,737,000
Advertising receivables and others            
Accounts receivable            
Accounts receivable         ¥ 1,169,492,000 ¥ 1,042,211,000
Consumer financing receivables            
Movements in the allowance for doubtful accounts            
Additions ¥ 0 ¥ 0