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Related party transactions (Details)
¥ in Millions, $ in Millions
1 Months Ended 12 Months Ended
May 10, 2020
shares
May 10, 2019
USD ($)
shares
Jun. 30, 2021
shares
Dec. 31, 2021
CNY (¥)
Dec. 31, 2020
CNY (¥)
Dec. 31, 2019
CNY (¥)
Dec. 31, 2021
USD ($)
Related party transactions              
Amount due to related parties       ¥ (519) ¥ (585)   $ (81)
Amount due from related parties       5,272 6,522    
Amount due from related parties       5,500 6,667   $ 863
Common Class A [Member] | Transaction With Tencent Holdings Limited [Member]              
Related party transactions              
Business Combination, Consideration Transferred | $   $ 250          
Issuance of ordinary shares (in shares) | shares 2,938,584 8,127,302 1,914,998        
Tencent Group              
Related party transactions              
Amount due from related parties       1,956 791    
Tencent Group | Commission service revenue from cooperation on advertising business              
Related party transactions              
Revenues       248 355 ¥ 288  
Tencent Group | Services provided and products sold              
Related party transactions              
Revenues       553 375 399  
Tencent Group | Services received and purchases              
Related party transactions              
Operating expenses       5,010 3,226 2,222  
Dada Group              
Related party transactions              
Amount due to related parties       (337) (498)    
Dada Group | Services received              
Related party transactions              
Revenues       523 179 133  
Operating expenses       1,087 2,200 1,565  
Dada Group | Traffic support, marketing and promotion services              
Related party transactions              
Deferred revenues in relation to traffic support, marketing and promotion services to be provided to related parties       (83) (145)    
Dada Group | Non-compete agreement              
Related party transactions              
Other income       77 82 82  
Other liabilities       (101) (181)    
ATRenew Group              
Related party transactions              
Amount due to related parties       (45)      
Amount due from related parties         5    
Deferred revenues in relation to traffic support, marketing and promotion services to be provided to related parties       (1,038) (1,468)    
ATRenew Group | Services provided and products sold              
Related party transactions              
Revenues       894 664 349  
ATRenew Group | Services received              
Related party transactions              
Operating expenses       31 32 10  
JD Technology              
Related party transactions              
Amount of over-due receivable transferred       77 493 189  
JD Technology | Services provided and products sold              
Related party transactions              
Revenues       882 598 342  
JD Technology | Payment processing and other services received              
Related party transactions              
Operating expenses       8,762 6,945 4,981  
Amount due to related party for payment processing services       1,985 1,721 1,285  
JD Technology | Loan              
Related party transactions              
Other income       253 31 41  
Amount due from related parties       2,876 2,707    
JD Technology | Other receivables from/(payables to)              
Related party transactions              
Amount due from related parties       (416) 1,359    
JD Technology | Finance receivables past due over certain agreed period of time              
Related party transactions              
Accounts receivables transferred without recourse and derecognized       43,299 33,406 ¥ 24,586  
Major related parties              
Related party transactions              
Amount due to related parties       (382) (498)    
Deferred revenues in relation to traffic support, marketing and promotion services to be provided to related parties       (1,121) (1,613)    
Other liabilities       (101) (181)    
Related parties, other than the major related parties              
Related party transactions              
Amount due from related parties       ¥ 492 ¥ 388    
Amount due from related parties as a percentage of total accounts receivable, net and prepayments and other current assets       2.28% 2.87%   2.28%
Amount due to and deferred revenues in relation to traffic support, marketing and promotion services to be provided to related parties       ¥ 137 ¥ 87    
Amount due to and deferred revenues from related parties as a percentage of total accounts payable, advance from customers, accrued expenses and other current liabilities, deferred revenues and other non-current liabilities       0.07% 0.05%   0.07%
Related parties, other than the major related parties | Total net revenues | Related parties concentration risk              
Related party transactions              
Concentration risk (as a percentage)       0.24% 0.15% 0.26%  
Related parties, other than the major related parties | Total operating expenses | Related parties concentration risk              
Related party transactions              
Concentration risk (as a percentage)       0.17% 0.28% 0.20%  
Property Funds [Member] | Loan              
Related party transactions              
Other income       ¥ 39 ¥ 49 ¥ 75  
Amount due from related parties       769 1,045    
Property Funds [Member] | Other receivables from              
Related party transactions              
Amount due from related parties       87 615    
Property Funds [Member] | Lease and property management services received              
Related party transactions              
Operating expenses       ¥ 1,180 ¥ 838 ¥ 476