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Accounts receivable, net (Details)
¥ in Millions, $ in Millions
12 Months Ended
Dec. 31, 2021
CNY (¥)
Dec. 31, 2020
CNY (¥)
Dec. 31, 2019
CNY (¥)
Dec. 31, 2021
USD ($)
Accounts receivable        
Accounts receivable ¥ 12,934 ¥ 7,678    
Allowance for doubtful accounts (1,034) (566) ¥ (318)  
Accounts receivable, net 11,900 7,112   $ 1,867
Movements in the allowance for doubtful accounts        
Balance at beginning of the year (566) (318) (178)  
Additions (535) (331) (214)  
Write-off 67 83 74  
Balance at end of the year (1,034) (566) ¥ (318)  
Logistics receivables        
Accounts receivable        
Accounts receivable 6,204 4,406    
Online retail and online marketplace receivables        
Accounts receivable        
Accounts receivable 5,840 2,103    
Advertising receivables and others        
Accounts receivable        
Accounts receivable 890 1,169    
Consumer financing receivables        
Movements in the allowance for doubtful accounts        
Additions ¥ 0 ¥ 0