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Accounts receivable, net (Details) ¥ in Millions, $ in Millions | 12 Months Ended |
--- | --- | ---
Dec. 31, 2023 CNY (¥) | Dec. 31, 2022 CNY (¥) | Dec. 31, 2021 CNY (¥) | Dec. 31, 2023 USD ($)
Accounts receivable |  |  |  |
Accounts receivable | ¥ 22,190 | ¥ 22,158 |  |
Allowance for doubtful accounts | (1,888) | (1,582) | ¥ (1,034) |
Accounts receivable, net | 20,302 | 20,576 |  | $ 2,859
Movements in the allowance for doubtful accounts |  |  |  |
Balance at beginning of the year | (1,582) | (1,034) | (566) |
Additions | (542) | (615) | (535) |
Write-off | 236 | 67 | 67 |
Balance at end of the year | (1,888) | (1,582) | ¥ (1,034) |
Logistics receivables |  |  |  |
Accounts receivable |  |  |  |
Accounts receivable | 12,305 | 11,063 |  |
Online retail and online marketplace receivables |  |  |  |
Accounts receivable |  |  |  |
Accounts receivable | 8,842 | 9,982 |  |
Advertising receivables and others |  |  |  |
Accounts receivable |  |  |  |
Accounts receivable | 1,043 | 1,113 |  |
Consumer financing receivables |  |  |  |
Movements in the allowance for doubtful accounts |  |  |  |
Additions | ¥ 0 | ¥ 0 |  |

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