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Share-based compensation (Tables)
 12 Months Ended
Dec. 31, 2023
Share-based compensation  
Schedule of share-based compensation expenses
    
For the year ended December 31,
  
    
2021
     
2022
     
2023
  
                      
    
(RMB in millions)
  
Cost of revenues
      102        143        133  
Fulfillment
      882        930        697  
Marketing
      586        631        426  
Research and development
      1,781        1,557        859  
General and administrative
      5,783        4,287        2,689  
  
 
 
     
 
 
     
 
 
  
Total
      9,134        7,548        4,804  
  
 
 
     
 
 
     
 
 
  
Employee and non-employee  
Share-based compensation  
Schedule of RSUs activity
A summary of activities of the service-based RSUs for the years ended December 31, 2021, 2022 and 2023 is presented as follows:
 
    
Number of
RSUs
     
Weighted-
Average
Grant-Date

Fair Value
  
           
US$
  
Unvested as of December 31, 2020
      108,269,242        19.62  
  
 
 
     
Granted
      30,069,498        39.93  
Vested
      (23,834,466 )       18.89  
Forfeited or cancelled
      (19,395,408 )       21.30  
  
 
 
     
Unvested as of December 31, 2021
      95,108,866        25.89  
  
 
 
     
Granted
      13,951,100        29.81  
Vested
      (23,123,292 )       23.04  
Forfeited or cancelled
      (14,295,620 )       25.94  
  
 
 
     
Unvested as of December 31, 2022
      71,641,054        27.56  
  
 
 
     
Granted
      16,682,380        18.24  
Vested
      (19,416,652 )       24.83  
Forfeited or cancelled
      (14,918,722 )       28.48  
  
 
 
     
Unvested as of December 31, 2023
      53,988,060        25.40  
  
 
 
     
Schedule of service-based share options activity
A summary of activities of the servi
c
e-based share options for the years ended December 31, 2021, 2022 and 2023 is presented as follows:
 
    
Number of
Share
Options
     
Weighted
Average
Exercise
Price
     
Weighted
Average
Remaining
Contractual
Term
     
Aggregate
Intrinsic
Value
  
           
US$
     
Year
     
US$
in millions
  
Outstanding as of December 31, 2020
      4,907,060        6.38        3.0        184  
  
 
 
           
Exercised
      (1,962,856 )       5.49        
Forfeited or cancelled
      (7,092 )       13.42        
  
 
 
           
Outstanding as of December 31, 2021
      2,937,112        6.95        2.9        82  
  
 
 
           
Exercised
      (620,476 )       5.70        
Forfeited or cancelled
      (2,500 )       3.96        
  
 
 
           
Outstanding as of December 31, 2022
      2,314,136        7.29        2.2        48  
  
 
 
           
Exercised
      (1,485,726 )       4.44        
Forfeited or cancelled
      (24,590 )       11.65        
  
 
 
           
Outstanding as of December 31, 2023
      803,820        12.43        3.7        2  
  
 
 
           
Vested and expected to vest as of December 31, 2023
      799,483        12.43     
3.7
   
2
Exercisable as of December 31, 2023
      787,140        12.42     
3.6
   
2