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Summary of significant accounting policies (Details 3)
¥ in Millions, $ in Millions
12 Months Ended
Dec. 31, 2023
CNY (¥)
lease
item
segment
Dec. 31, 2023
USD ($)
lease
item
segment
Dec. 31, 2022
CNY (¥)
item
lease
segment
Dec. 31, 2021
CNY (¥)
lease
segment
item
Revenue        
Liabilities for return allowances ¥ 950   ¥ 743  
Net revenues 1,084,662 $ 152,771 1,046,236 ¥ 951,592
Unearned revenue 29,143   ¥ 33,325  
Unearned revenue recognized ¥ 24,227      
Revenue, Practical Expedient true true    
Customer incentives and loyalty programs        
Types of discounted coupons | item 2 2 2 2
Fulfillment        
Fulfillment ¥ 64,558 $ 9,093 ¥ 63,011 ¥ 59,055
Marketing        
Advertising costs ¥ 31,761   ¥ 29,898 ¥ 32,704
Leases        
Number of finance leases | lease 0 0 0 0
Segment reporting        
Number of major business segments | segment 4 4 4 3
Statutory reserves        
Appropriations of statutory reserves ¥ 2,636   ¥ 1,887 ¥ 53
Appropriations to other reserve funds 0   0 0
Recent accounting pronouncements        
Acquisition of assets for development, property, equipment and software, net 5,997      
Acquisition of assets for development, construction in progress 1,009      
Acquisition of assets for development, land use rights ¥ 2,638      
PRC | General reserve fund | Foreign invested enterprise        
Statutory reserves        
Minimum portion of after tax profit to be allocated to general reserve under PRC law (as a percentage) 10.00% 10.00%    
Maximum percentage of statutory general reserve related to entity's registered capital 50.00% 50.00%    
PRC | Statutory surplus reserve | Domestic enterprise        
Statutory reserves        
Minimum portion of after tax profit to be allocated to statutory surplus under PRC law (as a percentage) 10.00% 10.00%    
Maximum percentage of statutory surplus reserve related to entity's registered capital 50.00% 50.00%    
Electronics and home appliance products        
Revenue        
Net revenues ¥ 538,799   515,945 492,592
General merchandise products        
Revenue        
Net revenues 332,425   349,117 323,063
Shipping        
Fulfillment        
Fulfillment 29,858   28,958 27,786
Online marketplace and marketing services        
Revenue        
Net revenues 84,726   81,970 72,118
Logistics and other services        
Revenue        
Net revenues 128,712   99,204 ¥ 63,819
Accrued expenses and other current liabilities        
Revenue        
Liabilities for return allowances 950   743  
Prepayments and other current assets        
Revenue        
Rights to recover products from customers ¥ 989   ¥ 785