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Fair value measurement (Details 3)
¥ in Millions, $ in Millions
12 Months Ended 24 Months Ended 36 Months Ended 60 Months Ended
Dec. 31, 2023
CNY (¥)
Dec. 31, 2023
USD ($)
Dec. 31, 2022
CNY (¥)
Dec. 31, 2021
CNY (¥)
Dec. 31, 2018
CNY (¥)
Dec. 31, 2017
CNY (¥)
Dec. 31, 2023
CNY (¥)
Dec. 31, 2019
CNY (¥)
Dec. 31, 2023
CNY (¥)
Investment securities                  
Unrealized gain/(loss) of the investment securities ¥ (379)   ¥ (4,304) ¥ (9,344)          
Accumulated Impairment of Measurement Alternative 5,132   2,610       ¥ 5,132   ¥ 5,132
Gain (loss) from changes in fair value of product ¥ 2,092   ¥ 1,921            
Investment, Type [Extensible Enumeration] Wealth Management Product [Member]   Wealth Management Product [Member]       Wealth Management Product [Member]   Wealth Management Product [Member]
Description of impairment indicators When impairment indicators are identified, the Group evaluates the impairment by comparing the carrying value of the asset or the asset group with its fair value. When impairment indicators are identified, the Group evaluates the impairment by comparing the carrying value of the asset or the asset group with its fair value.              
Impairment of long-lived assets ¥ 2,025 $ 285              
Other Noncurrent Assets [Member]                  
Investment securities                  
Gain (loss) from changes in fair value of product ¥ (25)   ¥ (137)            
Investment, Type [Extensible Enumeration] Wealth Management Product [Member]   Wealth Management Product [Member]       Wealth Management Product [Member]   Wealth Management Product [Member]
China Unicom                  
Investment securities                  
Total consideration for the investment           ¥ 5,000      
Percentage of disposal     15.20%            
Unrealized gain/(loss) of the investment securities     ¥ 341 (388)          
Realized gain (loss) of investment securities             ¥ (1,243)    
Vipshop                  
Investment securities                  
Total consideration for the investment               ¥ 3,917  
Unrealized gain/(loss) of the investment securities       (6,560)          
Realized gain (loss) of investment securities     ¥ (839)            
ESR cayman limited                  
Investment securities                  
Total consideration for the investment         ¥ 1,952        
Percentage of disposal     6.30%            
Unrealized gain/(loss) of the investment securities     ¥ (1,722) (396)          
Realized gain (loss) of investment securities                 ¥ 715
Significant Other Observable Inputs (Level 2)                  
Investment securities                  
Unsecured senior notes ¥ 9,445   9,045       9,445   9,445
Fair value of held to maturity debt securities 4,476   4,725       4,476   4,476
Significant Other Observable Inputs (Level 2) | Other Assets [Member]                  
Investment securities                  
Fair value of held to maturity debt securities 7,836           7,836   7,836
Significant Unobservable Inputs (Level 3) | Nonrecurring basis | Others, net                  
Investment securities                  
Impairment of investments 2,856   504 ¥ 119          
Time deposits | Significant Other Observable Inputs (Level 2)                  
Investment securities                  
Time deposits 59,452   86,780       59,452   59,452
Other Assets, Fair Value Disclosure ¥ 67,426   ¥ 100       ¥ 67,426   ¥ 67,426