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Parent company only condensed financial information (Details 3)
¥ in Millions, $ in Millions
 12 Months Ended
Dec. 31, 2024
CNY (¥)
Dec. 31, 2024
USD ($)
Dec. 31, 2023
CNY (¥)
Dec. 31, 2022
CNY (¥)
Condensed Statements of Cash Flows        
Net cash used in operating activities ¥ 58,095 $ 7,959 ¥ 59,521 ¥ 57,819
Cash flows from investing activities:        
Purchase of time deposits and wealth management products (148,462) (20,339) (268,529) (183,310)
Maturity of time deposits and wealth management products 166,517 22,813 217,184 165,123
Net cash used in investing activities (871) (119) (59,543) (54,026)
Cash flows from financing activities:        
Repurchase of ordinary shares (25,912) (3,550) (2,497) (1,823)
Cash paid for dividends (8,263) (1,132) (6,741) (13,087)
Proceeds from debts 13,628 1,867 30,500 47,309
Repayment of debts (13,253) (1,816) (27,387) (35,439)
Proceeds from unsecured senior notes, net of issuance costs 13,999 1,918 0 0
Other financing activities (432) (58) (773) (231)
Net cash provided by/(used in) financing activities (21,004) (2,877) (5,808) 1,180
Effect of exchange rate changes on cash and cash equivalents 98 13 125 3,490
Net increase/(decrease) in cash, cash equivalents, and restricted cash 36,318 4,976 (5,705) 8,463
Cash, cash equivalents, and restricted cash at beginning of year 79,398 10,877 85,115 76,693
Cash, cash equivalents, and restricted cash at end of year 115,716 15,853 79,398 85,115
Parent company        
Condensed Statements of Cash Flows        
Net cash used in operating activities (717) (98) (765) (509)
Cash flows from investing activities:        
Purchase of time deposits and wealth management products (4,979) (682) (2,833)  
Maturity of time deposits and wealth management products 2,838 389   1
Cash received from internal companies 18,773 2,572 12,633 7,426
Net cash used in investing activities 16,632 2,279 9,800 7,427
Cash flows from financing activities:        
Repurchase of ordinary shares (25,912) (3,550) (2,497) (1,823)
Cash paid for dividends (8,263) (1,132) (6,741) (13,087)
Proceeds from debts 0   0 10,563
Repayment of debts 0   0 (7,005)
Proceeds from unsecured senior notes, net of issuance costs 13,999 1,918 0 0
Other financing activities 27 4 33 1,043
Net cash provided by/(used in) financing activities (20,149) (2,760) (9,205) (10,309)
Effect of exchange rate changes on cash and cash equivalents 92 12 (71) 1,003
Net increase/(decrease) in cash, cash equivalents, and restricted cash (4,142) (567) (241) (2,388)
Cash, cash equivalents, and restricted cash at beginning of year 4,788 656 5,029 7,417
Cash, cash equivalents, and restricted cash at end of year ¥ 646 $ 89 ¥ 4,788 ¥ 5,029