Goodwill and Other Intangible Assets (Tables)

12 Months Ended

Dec. 31, 2019

Goodwill And Intangible Assets Disclosure [Abstract]

Schedule of Changes in Goodwill by Segment

The following table summarizes the changes in the carrying amount of goodwill for the years ended December 31, 2019 and 2018 (dollars in thousands):

	Advisory Services			Global Workplace Solutions			Real Estate Investments			Total
Balance as of December 31, 2017
Goodwill	$	3,107,787		$	623,355		$	592,104		$	4,323,246
Accumulated impairment losses		(761,448	)		(175,473	)		(131,585	)		(1,068,506	)
		2,346,339			447,882			460,519			3,254,740
Purchase accounting entries related to acquisitions		188,071			288,243			(5,110	)		471,204
Foreign exchange movement		(25,904	)		(36,028	)		(11,703	)		(73,635	)
Balance as of December 31, 2018
Goodwill		3,269,954			875,570			575,291			4,720,815
Accumulated impairment losses		(761,448	)		(175,473	)		(131,585	)		(1,068,506	)
		2,508,506			700,097			443,706			3,652,309
Purchase accounting entries related to acquisitions		29,544			7,657			42,176			79,377
Foreign exchange movement		2,720			16,279			2,808			21,807
Balance as of December 31, 2019
Goodwill		3,302,218			899,506			620,275			4,821,999
Accumulated impairment losses		(761,448	)		(175,473	)		(131,585	)		(1,068,506	)
	$	2,540,770		$	724,033		$	488,690		$	3,753,493

Schedule of Intangible Assets

Other intangible assets totaled $1,379.5 million, net of accumulated amortization of $1,358.5 million as of December 31, 2019, and $1,441.3 million, net of accumulated amortization of $1,180.4 million, as of December 31, 2018 and are comprised of the following (dollars in thousands):

	December 31,
	2019					2018
	Gross Carrying Amount		Accumulated Amortization			Gross Carrying Amount		Accumulated Amortization
Unamortizable intangible assets:
Management contracts	$	62,338				$	86,585
Trademarks		56,800					56,800
Trade names		6,000					16,250
		125,138					159,635
Amortizable intangible assets:
Customer relationships		857,772	$	(519,162	)		843,387	$	(435,225	)
Mortgage servicing rights		803,419		(319,927	)		697,322		(272,852	)
Trademarks/Trade names		345,834		(92,730	)		312,699		(76,514	)
Management contracts		142,767		(138,891	)		200,251		(135,835	)
Covenant not to compete		73,750		(73,750	)		73,750		(73,750	)
Other		389,394		(214,068	)		334,657		(186,217	)
		2,612,936		(1,358,528	)		2,462,066		(1,180,393	)
Total intangible assets	$	2,738,074	$	(1,358,528	)	$	2,621,701	$	(1,180,393	)