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Revenue from Contracts with Customers
 12 Months Ended
Dec. 31, 2020
Revenue from Contract with Customer [Abstract]  
Revenue from Contracts with Customers Revenue from Contracts with Customers
We account for revenue with customers in accordance with Topic 606. Revenue is recognized when or as control of the promised services is transferred to our customers, in an amount that reflects the consideration we expect to be entitled to receive in exchange for those services.

Disaggregated Revenue

The following tables represent a disaggregation of revenue from contracts with customers by type of service and/or segment (dollars in thousands):

Year Ended December 31, 2020
Advisory
Services		Global
Workplace
Solutions		Real Estate
Investments		Consolidated
Topic 606 Revenue:
Global workplace solutions$— $15,295,673 $— $15,295,673 
Advisory leasing2,404,273 — — 2,404,273 
Advisory sales1,658,702 — — 1,658,702 
Property and advisory project management2,204,263 2,204,263 
Valuation614,307 — — 614,307 
Commercial mortgage origination (1)
130,883 — — 130,883 
Loan servicing (2)
45,692 — — 45,692 
Investment management— — 474,939 474,939 
Development services— — 341,387 341,387 
Topic 606 Revenue7,058,120 15,295,673 816,326 23,170,119 
Out of Scope of Topic 606 Revenue:
Commercial mortgage origination446,968 — — 446,968 
Loan servicing193,904 — — 193,904 
Development services (3)
— — 15,204 15,204 
Total Out of Scope of Topic 606 Revenue640,872 — 15,204 656,076 
Total revenue$7,698,992 $15,295,673 $831,530 $23,826,195 
Year Ended December 31, 2019
Advisory
Services		Global
Workplace
Solutions		Real Estate
Investments		Consolidated
Topic 606 Revenue:
Global workplace solutions$— $14,164,001 $— $14,164,001 
Advisory leasing3,269,993 — — 3,269,993 
Advisory sales2,130,979 — — 2,130,979 
Property and advisory project management2,255,398 — — 2,255,398 
Valuation630,399 — — 630,399 
Commercial mortgage origination (1)
154,227 — — 154,227 
Loan servicing (2)
30,943 — — 30,943 
Investment management— — 424,882 424,882 
Development services— — 213,264 213,264 
Topic 606 Revenue8,471,939 14,164,001 638,146 23,274,086 
Out of Scope of Topic 606 Revenue:
Commercial mortgage origination421,736 — — 421,736 
Loan servicing175,793 — — 175,793 
Development services (3)
— — 22,476 22,476 
Total Out of Scope of Topic 606 Revenue597,529 — 22,476 620,005 
Total revenue$9,069,468 $14,164,001 $660,622 $23,894,091 

Year Ended December 31, 2018 (4)
Advisory
Services		Global
Workplace
Solutions		Real Estate
Investments		Consolidated
Topic 606 Revenue:
Global workplace solutions$— $12,365,362 $— $12,365,362 
Advisory leasing3,080,117 — — 3,080,117 
Advisory sales1,980,932 — — 1,980,932 
Property and advisory project management2,057,433 — — 2,057,433 
Valuation598,806 — — 598,806 
Commercial mortgage origination (1)
136,534 — — 136,534 
Loan servicing (2)
24,192 — — 24,192 
Investment management— — 434,405 434,405 
Development services— — 100,319 100,319 
Topic 606 Revenue7,878,014 12,365,362 534,724 20,778,100 
Out of Scope of Topic 606 Revenue:
Commercial mortgage origination402,814 — — 402,814 
Loan servicing159,174 — — 159,174 
Total Out of Scope of Topic 606 Revenue561,988 — — 561,988 
Total revenue$8,440,002 $12,365,362 $534,724 $21,340,088 
_______________
(1)We earn fees for arranging financing for borrowers with third-party lender contacts. Such fees are in scope of Topic 606.

(2)Loan servicing fees earned from servicing contracts for which we do not hold mortgage servicing rights are in scope of Topic 606.

(3)Out of scope revenue for development services represents selling profit from transfers of sales-type leases in the scope of Topic 842.

(4)Our new organizational structure became effective January 1, 2019. See Note 19 for additional information. Revenue classifications for 2018 have been restated to conform to the new structure.
Contract Assets and Liabilities

We had contract assets totaling $471.8 million ($318.2 million of which was current) and $529.8 million ($328.0 million of which was current) as of December 31, 2020 and 2019, respectively. During the year ended December 31, 2020, our contract assets decreased by $58.0 million, primarily due to a decrease in contract assets in our advisory business.

We had contract liabilities totaling $164.1 million ($162.0 million of which was current) and $115.0 million ($108.7 million of which was current) as of December 31, 2020 and 2019, respectively. During the year ended December 31, 2020, we recognized revenue of $80.0 million that was included in the contract liability balance at December 31, 2019.

Contract Costs

Within our Global Workplace Solutions segment, we incur transition costs to fulfill contracts prior to services being rendered. We capitalized $64.2 million, $69.3 million and $45.7 million, respectively, of transition costs during the years ended December 31, 2020, 2019 and 2018. We recorded amortization of transition costs of $46.9 million, $32.3 million and $23.4 million, respectively, during the years ended December 31, 2020, 2019 and 2018.