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Revenue from Contracts with Customers | 9 Months Ended
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Sep. 30, 2021
Revenue from Contract with Customer [Abstract] |
Revenue from Contracts with Customers | Revenue from Contracts with Customers We account for revenue with customers in accordance with FASB ASC Topic, “Revenue from Contracts with Customers” (Topic 606). Revenue is recognized when or as control of the promised services is transferred to our customers, in an amount that reflects the consideration we expect to be entitled to receive in exchange for those services. Disaggregated Revenue The following tables represent a disaggregation of revenue from contracts with customers by type of service and/or segment (dollars in thousands):
| Three Months Ended September 30, 2021
| Advisory Services |  | Global Workplace Solutions |  | Real Estate Investments |  | Corporate, other and eliminations |  | Consolidated
Topic 606 Revenue: |  |  |  |  |  |  |  |  |
Facilities management | $ | — |  |  | $ | 3,480,090 |  |  | $ | — |  |  | $ | — |  |  | $ | 3,480,090 |
Advisory leasing | 869,124 |  |  | — |  |  | — |  |  | — |  |  | 869,124 |
Advisory sales | 673,411 |  |  | — |  |  | — |  |  | — |  |  | 673,411 |
Property management | 432,658 |  |  | — |  |  | — |  |  | (4,795) |  |  | 427,863 |
Project management | — |  |  | 687,053 |  |  | — |  |  | — |  |  | 687,053 |
Valuation | 176,644 |  |  | — |  |  | — |  |  | — |  |  | 176,644 |
Commercial mortgage origination (1) | 82,033 |  |  | — |  |  | — |  |  | — |  |  | 82,033 |
Loan servicing (2) | 11,594 |  |  | — |  |  | — |  |  | — |  |  | 11,594 |
Investment management | — |  |  | — |  |  | 135,175 |  |  | — |  |  | 135,175 |
Development services | — |  |  | — |  |  | 87,588 |  |  | — |  |  | 87,588 |
Topic 606 Revenue | 2,245,464 |  |  | 4,167,143 |  |  | 222,763 |  |  | (4,795) |  |  | 6,630,575 |
Out of Scope of Topic 606 Revenue: |  |  |  |  |  |  |  |  |
Commercial mortgage origination | 99,780 |  |  | — |  |  | — |  |  | — |  |  | 99,780 |
Loan servicing | 66,903 |  |  | — |  |  | — |  |  | — |  |  | 66,903 |
Development services (3) | — |  |  | — |  |  | 1,069 |  |  | — |  |  | 1,069 |
Total Out of Scope of Topic 606 Revenue | 166,683 |  |  | — |  |  | 1,069 |  |  | — |  |  | 167,752 |
Total Revenue | $ | 2,412,147 |  |  | $ | 4,167,143 |  |  | $ | 223,832 |  |  | $ | (4,795) |  |  | $ | 6,798,327 |
| Three Months Ended September 30, 2020
| Advisory Services (4) |  | Global Workplace Solutions (4) |  | Real Estate Investments |  | Corporate, other and eliminations (4) |  | Consolidated
Topic 606 Revenue: |  |  |  |  |  |  |  |  |
Facilities management | $ | — |  |  | $ | 3,284,688 |  |  | $ | — |  |  | $ | — |  |  | $ | 3,284,688 |
Advisory leasing | 549,233 |  |  | — |  |  | — |  |  | — |  |  | 549,233 |
Advisory sales | 348,238 |  |  | — |  |  | — |  |  | — |  |  | 348,238 |
Property management | 406,555 |  |  | — |  |  | — |  |  | (5,758) |  |  | 400,797 |
Project management | — |  |  | 566,590 |  |  | — |  |  | — |  |  | 566,590 |
Valuation | 138,945 |  |  | — |  |  | — |  |  | — |  |  | 138,945 |
Commercial mortgage origination (1) | 20,040 |  |  | — |  |  | — |  |  | — |  |  | 20,040 |
Loan servicing (2) | 9,860 |  |  | — |  |  | — |  |  | — |  |  | 9,860 |
Investment management | — |  |  | — |  |  | 99,935 |  |  | — |  |  | 99,935 |
Development services | — |  |  | — |  |  | 68,850 |  |  | — |  |  | 68,850 |
Topic 606 Revenue | 1,472,871 |  |  | 3,851,278 |  |  | 168,785 |  |  | (5,758) |  |  | 5,487,176 |
Out of Scope of Topic 606 Revenue: |  |  |  |  |  |  |  |  |
Commercial mortgage origination | 108,986 |  |  | — |  |  | — |  |  | — |  |  | 108,986 |
Loan servicing | 48,153 |  |  | — |  |  | — |  |  | — |  |  | 48,153 |
Development services (3) | — |  |  | — |  |  | 827 |  |  | — |  |  | 827 |
Total Out of Scope of Topic 606 Revenue | 157,139 |  |  | — |  |  | 827 |  |  | — |  |  | 157,966 |
Total Revenue | $ | 1,630,010 |  |  | $ | 3,851,278 |  |  | $ | 169,612 |  |  | $ | (5,758) |  |  | $ | 5,645,142 |
_______________________________ (1)We earn fees for arranging financing for borrowers with third-party lender contacts. Such fees are in scope of Topic 606. (2)Loan servicing fees earned from servicing contracts for which we do not hold mortgage servicing rights are in scope of Topic 606. (3)Out of scope revenue for development services represents selling profit from transfers of sales-type leases in the scope of Topic 842. (4)Prior period segment results have been recast to conform to the changes as discussed in Note 14.
| Nine Months Ended September 30, 2021
| Advisory Services |  | Global Workplace Solutions |  | Real Estate Investments |  | Corporate, other and eliminations |  | Consolidated
Topic 606 Revenue: |  |  |  |  |  |  |  |  |
Facilities management | $ | — |  |  | $ | 10,395,345 |  |  | $ | — |  |  | $ | — |  |  | $ | 10,395,345 |
Advisory leasing | 2,082,248 |  |  | — |  |  | — |  |  | — |  |  | 2,082,248 |
Advisory sales | 1,677,557 |  |  | — |  |  | — |  |  | — |  |  | 1,677,557 |
Property management | 1,283,090 |  |  | — |  |  | — |  |  | (15,397) |  |  | 1,267,693 |
Project management | — |  |  | 1,880,403 |  |  | — |  |  | — |  |  | 1,880,403 |
Valuation | 517,460 |  |  | — |  |  | — |  |  | — |  |  | 517,460 |
Commercial mortgage origination (1) | 187,995 |  |  | — |  |  | — |  |  | — |  |  | 187,995 |
Loan servicing (2) | 32,100 |  |  | — |  |  | — |  |  | — |  |  | 32,100 |
Investment management | — |  |  | — |  |  | 406,516 |  |  | — |  |  | 406,516 |
Development services | — |  |  | — |  |  | 258,281 |  |  | — |  |  | 258,281 |
Topic 606 Revenue | 5,780,450 |  |  | 12,275,748 |  |  | 664,797 |  |  | (15,397) |  |  | 18,705,598 |
Out of Scope of Topic 606 Revenue: |  |  |  |  |  |  |  |  |
Commercial mortgage origination | 295,561 |  |  | — |  |  | — |  |  | — |  |  | 295,561 |
Loan servicing | 181,133 |  |  | — |  |  | — |  |  | — |  |  | 181,133 |
Development services (3) | — |  |  | — |  |  | 13,527 |  |  | — |  |  | 13,527 |
Total Out of Scope of Topic 606 Revenue | 476,694 |  |  | — |  |  | 13,527 |  |  | — |  |  | 490,221 |
Total Revenue | $ | 6,257,144 |  |  | $ | 12,275,748 |  |  | $ | 678,324 |  |  | $ | (15,397) |  |  | $ | 19,195,819 |
| Nine Months Ended September 30, 2020
| Advisory Services (4) |  | Global Workplace Solutions (4) |  | Real Estate Investments |  | Corporate, other and eliminations (4) |  | Consolidated
Topic 606 Revenue: |  |  |  |  |  |  |  |  |
Facilities management | $ | — |  |  | $ | 9,917,520 |  |  | $ | — |  |  | $ | — |  |  | $ | 9,917,520 |
Advisory leasing | 1,696,039 |  |  | — |  |  | — |  |  | (2,041) |  |  | 1,693,998 |
Advisory sales | 1,022,914 |  |  | — |  |  | — |  |  | — |  |  | 1,022,914 |
Property management | 1,225,146 |  |  | — |  |  | — |  |  | (18,127) |  |  | 1,207,019 |
Project management | — |  |  | 1,588,720 |  |  | — |  |  | — |  |  | 1,588,720 |
Valuation | 418,520 |  |  | — |  |  | — |  |  | — |  |  | 418,520 |
Commercial mortgage origination (1) | 78,044 |  |  | — |  |  | — |  |  | — |  |  | 78,044 |
Loan servicing (2) | 30,290 |  |  | — |  |  | — |  |  | — |  |  | 30,290 |
Investment management | — |  |  | — |  |  | 324,744 |  |  | — |  |  | 324,744 |
Development services | — |  |  | — |  |  | 202,777 |  |  | — |  |  | 202,777 |
Topic 606 Revenue | 4,470,953 |  |  | 11,506,240 |  |  | 527,521 |  |  | (20,168) |  |  | 16,484,546 |
Out of Scope of Topic 606 Revenue: |  |  |  |  |  |  |  |  |
Commercial mortgage origination | 274,523 |  |  | — |  |  | — |  |  | — |  |  | 274,523 |
Loan servicing | 141,453 |  |  | — |  |  | — |  |  | — |  |  | 141,453 |
Development services (3) | — |  |  | — |  |  | 15,172 |  |  | — |  |  | 15,172 |
Total Out of Scope of Topic 606 Revenue | 415,976 |  |  | — |  |  | 15,172 |  |  | — |  |  | 431,148 |
Total Revenue | $ | 4,886,929 |  |  | $ | 11,506,240 |  |  | $ | 542,693 |  |  | $ | (20,168) |  |  | $ | 16,915,694 |
_______________________________ (1)We earn fees for arranging financing for borrowers with third-party lender contacts. Such fees are in scope of Topic 606. (2)Loan servicing fees earned from servicing contracts for which we do not hold mortgage servicing rights are in scope of Topic 606. (3)Out of scope revenue for development services represents selling profit from transfers of sales-type leases in the scope of Topic 842. (4)Prior period segment results have been recast to conform to the changes as discussed in Note 14. Contract Assets and Liabilities We had contract assets totaling $476.5 million ($331.9 million of which was current) and $471.8 million ($318.2 million of which was current) as of September 30, 2021 and December 31, 2020, respectively. We had contract liabilities totaling $199.2 million ($195.1 million of which was current) and $164.1 million ($162.0 million of which was current) as of September 30, 2021 and December 31, 2020, respectively. During the nine months ended September 30, 2021, we recognized revenue of $150.8 million that was included in the contract liability balance at December 31, 2020.

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- Definition The entire disclosure of revenue from contract with customer to transfer good or service and to transfer nonfinancial asset. Includes, but is not limited to, disaggregation of revenue, credit loss recognized from contract with customer, judgment and change in judgment related to contract with customer, and asset recognized from cost incurred to obtain or fulfill contract with customer. Excludes insurance and lease contracts. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -URI http://asc.fasb.org/topic&trid=49130388 Reference 2: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 10 -URI http://asc.fasb.org/extlink&oid=123351226&loc=SL49130551-203045 Reference 3: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 13 -Subparagraph (b)(2) -URI http://asc.fasb.org/extlink&oid=123351226&loc=SL49130556-203045 Reference 4: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 12 -Subparagraph (b) -URI http://asc.fasb.org/extlink&oid=123351226&loc=SL49130554-203045 Reference 5: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 9 -URI http://asc.fasb.org/extlink&oid=123351226&loc=SL49130550-203045 Reference 6: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 12 -Subparagraph (e) -URI http://asc.fasb.org/extlink&oid=123351226&loc=SL49130554-203045 Reference 7: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 12 -Subparagraph (a) -URI http://asc.fasb.org/extlink&oid=123351226&loc=SL49130554-203045 Reference 8: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 12 -Subparagraph (d) -URI http://asc.fasb.org/extlink&oid=123351226&loc=SL49130554-203045 Reference 9: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 15 -URI http://asc.fasb.org/extlink&oid=123351226&loc=SL49130558-203045 Reference 10: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 12 -Subparagraph (c) -URI http://asc.fasb.org/extlink&oid=123351226&loc=SL49130554-203045 + Details
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