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Revenue from Contracts with Customers
 9 Months Ended
Sep. 30, 2021
Revenue from Contract with Customer [Abstract]  
Revenue from Contracts with Customers Revenue from Contracts with Customers
We account for revenue with customers in accordance with FASB ASC Topic, “Revenue from Contracts with Customers” (Topic 606). Revenue is recognized when or as control of the promised services is transferred to our customers, in an amount that reflects the consideration we expect to be entitled to receive in exchange for those services.

Disaggregated Revenue

The following tables represent a disaggregation of revenue from contracts with customers by type of service and/or segment (dollars in thousands):
Three Months Ended September 30, 2021
Advisory
Services		Global
Workplace
Solutions		Real Estate
Investments		Corporate, other and eliminationsConsolidated
Topic 606 Revenue:
Facilities management$— $3,480,090 $— $— $3,480,090 
Advisory leasing869,124 — — — 869,124 
Advisory sales673,411 — — — 673,411 
Property management432,658 — — (4,795)427,863 
Project management— 687,053 — — 687,053 
Valuation176,644 — — — 176,644 
Commercial mortgage origination (1)
82,033 — — — 82,033 
Loan servicing (2)
11,594 — — — 11,594 
Investment management— — 135,175 — 135,175 
Development services— — 87,588 — 87,588 
Topic 606 Revenue2,245,464 4,167,143 222,763 (4,795)6,630,575 
Out of Scope of Topic 606 Revenue:
Commercial mortgage origination99,780 — — — 99,780 
Loan servicing66,903 — — — 66,903 
Development services (3)
— — 1,069 — 1,069 
Total Out of Scope of Topic 606 Revenue166,683 — 1,069 — 167,752 
Total Revenue$2,412,147 $4,167,143 $223,832 $(4,795)$6,798,327 
Three Months Ended September 30, 2020
Advisory
Services (4)
Global
Workplace
Solutions (4)
Real Estate
Investments
Corporate, other and eliminations (4)
Consolidated
Topic 606 Revenue:
Facilities management$— $3,284,688 $— $— $3,284,688 
Advisory leasing549,233 — — — 549,233 
Advisory sales348,238 — — — 348,238 
Property management406,555 — — (5,758)400,797 
Project management— 566,590 — — 566,590 
Valuation138,945 — — — 138,945 
Commercial mortgage origination (1)
20,040 — — — 20,040 
Loan servicing (2)
9,860 — — — 9,860 
Investment management— — 99,935 — 99,935 
Development services— — 68,850 — 68,850 
Topic 606 Revenue1,472,871 3,851,278 168,785 (5,758)5,487,176 
Out of Scope of Topic 606 Revenue:
Commercial mortgage origination108,986 — — — 108,986 
Loan servicing48,153 — — — 48,153 
Development services (3)
— — 827 — 827 
Total Out of Scope of Topic 606 Revenue157,139 — 827 — 157,966 
Total Revenue$1,630,010 $3,851,278 $169,612 $(5,758)$5,645,142 
_______________________________
(1)We earn fees for arranging financing for borrowers with third-party lender contacts. Such fees are in scope of Topic 606.
(2)Loan servicing fees earned from servicing contracts for which we do not hold mortgage servicing rights are in scope of Topic 606.
(3)Out of scope revenue for development services represents selling profit from transfers of sales-type leases in the scope of Topic 842.
(4)Prior period segment results have been recast to conform to the changes as discussed in Note 14.
Nine Months Ended September 30, 2021
Advisory
Services		Global
Workplace
Solutions		Real Estate
Investments		Corporate, other and eliminationsConsolidated
Topic 606 Revenue:
Facilities management$— $10,395,345 $— $— $10,395,345 
Advisory leasing2,082,248 — — — 2,082,248 
Advisory sales1,677,557 — — — 1,677,557 
Property management1,283,090 — — (15,397)1,267,693 
Project management— 1,880,403 — — 1,880,403 
Valuation517,460 — — — 517,460 
Commercial mortgage origination (1)
187,995 — — — 187,995 
Loan servicing (2)
32,100 — — — 32,100 
Investment management— — 406,516 — 406,516 
Development services— — 258,281 — 258,281 
Topic 606 Revenue5,780,450 12,275,748 664,797 (15,397)18,705,598 
Out of Scope of Topic 606 Revenue:
Commercial mortgage origination295,561 — — — 295,561 
Loan servicing181,133 — — — 181,133 
Development services (3)
— — 13,527 — 13,527 
Total Out of Scope of Topic 606 Revenue476,694 — 13,527 — 490,221 
Total Revenue$6,257,144 $12,275,748 $678,324 $(15,397)$19,195,819 
Nine Months Ended September 30, 2020
Advisory
Services (4)
Global
Workplace
Solutions (4)
Real Estate
Investments
Corporate, other and eliminations (4)
Consolidated
Topic 606 Revenue:
Facilities management$— $9,917,520 $— $— $9,917,520 
Advisory leasing1,696,039 — — (2,041)1,693,998 
Advisory sales1,022,914 — — — 1,022,914 
Property management1,225,146 — — (18,127)1,207,019 
Project management— 1,588,720 — — 1,588,720 
Valuation418,520 — — — 418,520 
Commercial mortgage origination (1)
78,044 — — — 78,044 
Loan servicing (2)
30,290 — — — 30,290 
Investment management— — 324,744 — 324,744 
Development services— — 202,777 — 202,777 
Topic 606 Revenue4,470,953 11,506,240 527,521 (20,168)16,484,546 
Out of Scope of Topic 606 Revenue:
Commercial mortgage origination274,523 — — — 274,523 
Loan servicing141,453 — — — 141,453 
Development services (3)
— — 15,172 — 15,172 
Total Out of Scope of Topic 606 Revenue415,976 — 15,172 — 431,148 
Total Revenue$4,886,929 $11,506,240 $542,693 $(20,168)$16,915,694 
_______________________________
(1)We earn fees for arranging financing for borrowers with third-party lender contacts. Such fees are in scope of Topic 606.
(2)Loan servicing fees earned from servicing contracts for which we do not hold mortgage servicing rights are in scope of Topic 606.
(3)Out of scope revenue for development services represents selling profit from transfers of sales-type leases in the scope of Topic 842.
(4)Prior period segment results have been recast to conform to the changes as discussed in Note 14.

Contract Assets and Liabilities

We had contract assets totaling $476.5 million ($331.9 million of which was current) and $471.8 million ($318.2 million of which was current) as of September 30, 2021 and December 31, 2020, respectively.
We had contract liabilities totaling $199.2 million ($195.1 million of which was current) and $164.1 million ($162.0 million of which was current) as of September 30, 2021 and December 31, 2020, respectively. During the nine months ended September 30, 2021, we recognized revenue of $150.8 million that was included in the contract liability balance at December 31, 2020.