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Revenue from Contracts with Customers
 12 Months Ended
Dec. 31, 2021
Revenue from Contract with Customer [Abstract]  
Revenue from Contracts with Customers Revenue from Contracts with Customers
We account for revenue with customers in accordance with Topic 606. Revenue is recognized when or as control of the promised services is transferred to our customers, in an amount that reflects the consideration we expect to be entitled to receive in exchange for those services.
Disaggregated Revenue
The following tables represent a disaggregation of revenue from contracts with customers by type of service and/or segment (dollars in thousands):
Year Ended December 31, 2021
Advisory
 Services		Global
Workplace
Solutions		Real Estate
Investments		Corporate,
other and eliminations		Consolidated
Topic 606 Revenue:
Facilities management$— $14,166,987 $— $— $14,166,987 
Advisory leasing3,306,548 — — 1,623 3,308,171 
Advisory sales2,789,573 — — — 2,789,573 
Property management1,739,011 — — (21,979)1,717,032 
Project management— 2,931,930 — — 2,931,930 
Valuation733,523 — — — 733,523 
Commercial mortgage origination (1)
313,704 — — — 313,704 
Loan servicing (2)
43,218 — — — 43,218 
Investment management— — 556,154 — 556,154 
Development services— — 390,074 — 390,074 
Topic 606 Revenue8,925,577 17,098,917 946,228 (20,356)26,950,366 
Out of Scope of Topic 606 Revenue:
Commercial mortgage origination387,664 — — — 387,664 
Loan servicing262,518 — — — 262,518 
Development services (3)
— — 145,488 — 145,488 
Total Out of Scope of Topic 606 Revenue650,182 — 145,488 — 795,670 
Total Revenue$9,575,759 $17,098,917 $1,091,716 $(20,356)$27,746,036 
Year Ended December 31, 2020
Advisory
 Services (4)
Global
Workplace
Solutions (4)
Real Estate
Investments
Corporate,
other and eliminations (4)
Consolidated
Topic 606 Revenue:
Facilities management$— $13,484,692 $— $— $13,484,692 
Advisory leasing2,460,392 — — (2,274)2,458,118 
Advisory sales1,663,959 — — — 1,663,959 
Property management1,658,593 — — (25,656)1,632,937 
Project management— 2,323,341 — — 2,323,341 
Valuation614,157 — — — 614,157 
Commercial mortgage origination (1)
130,897 — — — 130,897 
Loan servicing (2)
45,692 — — — 45,692 
Investment management— — 474,939 — 474,939 
Development services— — 341,387 — 341,387 
Topic 606 Revenue6,573,690 15,808,033 816,326 (27,930)23,170,119 
Out of Scope of Topic 606 Revenue:
Commercial mortgage origination446,968 — — — 446,968 
Loan servicing193,904 — — — 193,904 
Development services (3)
— — 15,204 — 15,204 
Total Out of Scope of Topic 606 Revenue640,872 — 15,204 — 656,076 
Total Revenue$7,214,562 $15,808,033 $831,530 $(27,930)$23,826,195 
Year Ended December 31, 2019
Advisory
 Services (4)
Global
Workplace
Solutions (4)
Real Estate
Investments
Corporate,
other and eliminations (4)
Consolidated
Topic 606 Revenue:
Facilities management$— $12,283,868 $— $— $12,283,868 
Advisory leasing3,375,937 — — (1,170)3,374,767 
Advisory sales2,164,676 — — — 2,164,676 
Property management1,700,382 — — (21,817)1,678,565 
Project management— 2,317,951 — — 2,317,951 
Valuation630,943 — — — 630,943 
Commercial mortgage origination (1)
154,227 — — — 154,227 
Loan servicing (2)
30,943 — — — 30,943 
Investment management— — 424,882 — 424,882 
Development services— — 213,264 — 213,264 
Topic 606 Revenue8,057,108 14,601,819 638,146 (22,987)23,274,086 
Out of Scope of Topic 606 Revenue:
Commercial mortgage origination421,736 — — — 421,736 
Loan servicing175,793 — — — 175,793 
Development services (3)
— — 22,476 — 22,476 
Total Out of Scope of Topic 606 Revenue597,529 — 22,476 — 620,005 
Total Revenue$8,654,637 $14,601,819 $660,622 $(22,987)$23,894,091 
_______________________________
(1)We earn fees for arranging financing for borrowers with third-party lender contacts. Such fees are in scope of Topic 606.
(2)Loan servicing fees earned from servicing contracts for which we do not hold mortgage servicing rights are in scope of Topic 606.
(3)Out of scope revenue for development services represents selling profit from transfers of sales-type leases in the scope of Topic 842.
(4)Prior period segment results have been recast to conform to the changes as discussed in Note 19.
Contract Assets and Liabilities
We had contract assets totaling $474.4 million ($338.7 million of which was current) and $471.8 million ($318.2 million of which was current) as of December 31, 2021 and 2020, respectively. During the year ended December 31, 2021, our contract assets decreased by $2.5 million, primarily due to a decrease in contract assets in our advisory business.
We had contract liabilities totaling $288.9 million ($280.7 million of which was current) and $164.1 million ($162.0 million of which was current) as of December 31, 2021 and 2020, respectively. During the year ended December 31, 2021, we recognized revenue of $152.0 million that was included in the contract liability balance at December 31, 2020.
Contract Costs
Within our Global Workplace Solutions segment, we incur transition costs to fulfill contracts prior to services being rendered. We capitalized $84.9 million, $64.2 million and $69.3 million, respectively, of transition costs during the years ended December 31, 2021, 2020 and 2019. We recorded amortization of transition costs of $40.3 million, $46.9 million and $32.3 million, respectively, during the years ended December 31, 2021, 2020 and 2019.