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Goodwill and Other Intangible Assets (Tables)
12 Months Ended
Dec. 31, 2021
Goodwill and Intangible Assets Disclosure [Abstract]  
Schedule of Changes in Goodwill by Segment
The following table summarizes the changes in the carrying amount of goodwill for the years ended December 31, 2021 and 2020 (dollars in thousands):
Advisory
Services
Global
Workplace
Solutions
Real Estate
Investments
Total
Balance as of December 31, 2019
Goodwill$3,302,218 $899,506 $620,275 $4,821,999 
Accumulated impairment losses(761,448)(175,473)(131,585)(1,068,506)
2,540,770 724,033 488,690 3,753,493 
Purchase accounting entries related to acquisitions16,463 9,702 (7,984)18,181 
Impairment— — (25,000)(25,000)
Foreign exchange movement30,107 28,589 16,239 74,935 
Balance as of December 31, 2020
Goodwill3,348,788 937,797 628,530 4,915,115 
Accumulated impairment losses(761,448)(175,473)(156,585)(1,093,506)
2,587,340 762,324 471,945 3,821,609 
Reallocation (101,390)101,390 — — 
Purchase accounting entries related to acquisitions77,616 1,167,678 — 1,245,294 
Impairment— — — — 
Foreign exchange movement(26,520)(32,836)(12,372)(71,728)
Balance as of December 31, 2021
Goodwill3,298,494 2,174,029 616,158 6,088,681 
Accumulated impairment losses(761,448)(175,473)(156,585)(1,093,506)
$2,537,046 $1,998,556 $459,573 $4,995,175 
Schedule of Indefinite-Lived Intangible Assets
Other intangible assets totaled $2.4 billion, net of accumulated amortization of $1.7 billion as of December 31, 2021, and $1.4 billion, net of accumulated amortization of $1.6 billion, as of December 31, 2020 and are comprised of the following (dollars in thousands):
December 31,
20212020
Gross
Carrying
Amount
Accumulated
Amortization
Gross
Carrying
Amount
Accumulated
Amortization
Unamortizable intangible assets:
Management contracts$63,153 $67,422 
Trademarks329,224 56,800 
392,377 124,222 
Amortizable intangible assets:
Customer relationships1,612,308 $(667,668)880,104 $(603,866)
Mortgage servicing rights1,005,357 (426,841)927,525 (370,634)
Trademarks/Trade names350,548 (126,468)354,060 (111,595)
Management contracts151,912 (137,906)152,312 (145,612)
Covenant not to compete73,750 (73,750)73,750 (73,750)
Other548,455 (292,647)412,477 (251,080)
3,742,330 (1,725,280)2,800,228 (1,556,537)
Total intangible assets$4,134,707 $(1,725,280)$2,924,450 $(1,556,537)
Schedule of Finite-Lived Intangible Assets
Other intangible assets totaled $2.4 billion, net of accumulated amortization of $1.7 billion as of December 31, 2021, and $1.4 billion, net of accumulated amortization of $1.6 billion, as of December 31, 2020 and are comprised of the following (dollars in thousands):
December 31,
20212020
Gross
Carrying
Amount
Accumulated
Amortization
Gross
Carrying
Amount
Accumulated
Amortization
Unamortizable intangible assets:
Management contracts$63,153 $67,422 
Trademarks329,224 56,800 
392,377 124,222 
Amortizable intangible assets:
Customer relationships1,612,308 $(667,668)880,104 $(603,866)
Mortgage servicing rights1,005,357 (426,841)927,525 (370,634)
Trademarks/Trade names350,548 (126,468)354,060 (111,595)
Management contracts151,912 (137,906)152,312 (145,612)
Covenant not to compete73,750 (73,750)73,750 (73,750)
Other548,455 (292,647)412,477 (251,080)
3,742,330 (1,725,280)2,800,228 (1,556,537)
Total intangible assets$4,134,707 $(1,725,280)$2,924,450 $(1,556,537)