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Revenue from Contracts with Customers
12 Months Ended
Dec. 31, 2022
Revenue from Contract with Customer [Abstract]  
Revenue from Contracts with Customers Revenue from Contracts with Customers
We account for revenue with customers in accordance with Topic 606. Revenue is recognized when or as control of the promised services is transferred to our customers, in an amount that reflects the consideration we expect to be entitled to receive in exchange for those services.
Disaggregated Revenue
The following tables represent a disaggregation of revenue from contracts with customers by type of service and/or segment (dollars in thousands):
Year Ended December 31, 2022
Advisory
 Services
Global
Workplace
Solutions
Real Estate
Investments
Corporate,
other and eliminations
Consolidated
Topic 606 Revenue:
Facilities management$— $15,201,178 $— $— $15,201,178 
Advisory leasing3,872,379 — — 2,940 3,875,319 
Advisory sales2,522,728 — — — 2,522,728 
Property management1,849,647 — — (19,030)1,830,617 
Project management— 4,650,043 — — 4,650,043 
Valuation764,453 — — — 764,453 
Commercial mortgage origination (1)
273,078 — — — 273,078 
Loan servicing (2)
57,742 — — — 57,742 
Investment management— — 594,867 — 594,867 
Development services— — 403,727 — 403,727 
Topic 606 Revenue9,340,027 19,851,221 998,594 (16,090)30,173,752 
Out of Scope of Topic 606 Revenue:
Commercial mortgage origination289,729 — — — 289,729 
Loan servicing253,750 — — — 253,750 
Development services (3)
— — 111,015 — 111,015 
Total Out of Scope of Topic 606 Revenue543,479 — 111,015 — 654,494 
Total Revenue$9,883,506 $19,851,221 $1,109,609 $(16,090)$30,828,246 
Year Ended December 31, 2021
Advisory
 Services
Global
Workplace
Solutions
Real Estate
Investments
Corporate,
other and eliminations
Consolidated
Topic 606 Revenue:
Facilities management$— $14,166,987 $— $— $14,166,987 
Advisory leasing3,306,548 — — 1,623 3,308,171 
Advisory sales2,789,573 — — — 2,789,573 
Property management1,739,011 — — (21,979)1,717,032 
Project management— 2,931,930 — — 2,931,930 
Valuation733,523 — — — 733,523 
Commercial mortgage origination (1)
313,704 — — — 313,704 
Loan servicing (2)
43,218 — — — 43,218 
Investment management— — 556,154 — 556,154 
Development services— — 390,074 — 390,074 
Topic 606 Revenue8,925,577 17,098,917 946,228 (20,356)26,950,366 
Out of Scope of Topic 606 Revenue:
Commercial mortgage origination387,664 — — — 387,664 
Loan servicing262,518 — — — 262,518 
Development services (3)
— — 145,488 — 145,488 
Total Out of Scope of Topic 606 Revenue650,182 — 145,488 — 795,670 
Total Revenue$9,575,759 $17,098,917 $1,091,716 $(20,356)$27,746,036 
Year Ended December 31, 2020
Advisory
 Services
Global
Workplace
Solutions
Real Estate
Investments
Corporate,
other and eliminations
Consolidated
Topic 606 Revenue:
Facilities management$— $13,484,692 $— $— $13,484,692 
Advisory leasing2,460,392 — — (2,274)2,458,118 
Advisory sales1,663,959 — — — 1,663,959 
Property management1,658,593 — — (25,656)1,632,937 
Project management— 2,323,341 — — 2,323,341 
Valuation614,157 — — — 614,157 
Commercial mortgage origination (1)
130,897 — — — 130,897 
Loan servicing (2)
45,692 — — — 45,692 
Investment management— — 474,939 — 474,939 
Development services— — 341,387 — 341,387 
Topic 606 Revenue6,573,690 15,808,033 816,326 (27,930)23,170,119 
Out of Scope of Topic 606 Revenue:
Commercial mortgage origination446,968 — — — 446,968 
Loan servicing193,904 — — — 193,904 
Development services (3)
— — 15,204 — 15,204 
Total Out of Scope of Topic 606 Revenue640,872 — 15,204 — 656,076 
Total Revenue$7,214,562 $15,808,033 $831,530 $(27,930)$23,826,195 
_______________________________
(1)We earn fees for arranging financing for borrowers with third-party lender contacts. Such fees are in scope of Topic 606.
(2)Loan servicing fees earned from servicing contracts for which we do not hold mortgage servicing rights are in scope of Topic 606.
(3)Out of scope revenue for development services represents selling profit from transfers of sales-type leases in the scope of Topic 842.
Contract Assets and Liabilities
We had contract assets totaling $529.1 million ($391.6 million of which was current) and $474.4 million ($338.7 million of which was current) as of December 31, 2022 and 2021, respectively. During the year ended December 31, 2022, our contract assets increased by $54.7 million, within our Real Estate Investment and Advisory Services segments.
We had contract liabilities totaling $284.3 million ($276.3 million of which was current) and $288.9 million ($280.7 million of which was current) as of December 31, 2022 and 2021, respectively. During the year ended December 31, 2022, we recognized revenue of $247.8 million that was included in the contract liability balance at December 31, 2021.
Contract Costs
We capitalized $29.9 million, $84.9 million and $64.2 million, respectively, of transition costs during the years ended December 31, 2022, 2021 and 2020. We recorded amortization of transition costs of $42.1 million, $40.3 million and $46.9 million, respectively, during the years ended December 31, 2022, 2021 and 2020.