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Restructuring Activities
12 Months Ended
Dec. 31, 2022
Restructuring and Related Activities [Abstract]  
Restructuring Activities Restructuring Activities
Efficiency and Cost Reduction - 2022 Activities
During the third quarter of 2022, we launched certain cost and operational efficiency initiatives that will further improve the company’s resiliency in an economic downturn while enabling continued operating platform investments that support future growth. The efficiency initiatives include management and workforce structure simplification, occupancy footprint rationalization and certain third-party spending reductions. As part of this, we incurred certain cash and non-cash charges. Non-cash charges are primarily associated with acceleration of depreciation and write-down of lease and related assets as part of our lease termination activities. Cash-based charges are primarily related to employee separation, lease exit costs, and professional fees. During the year ended December 31, 2022, total charges (excluding depreciation) incurred were $117.5 million, related to employee separation, lease termination, and professional fees. Management continues to evaluate and modify these initiatives, which are likely to continue over the next few months. The following table presents the detail of expenses incurred by segment (dollars in thousands):
Year Ended December 31, 2022
Advisory
Services
Global
Workplace
Solutions
Real Estate
Investments
CorporateConsolidated
Employee separation benefits$32,594 $19,961 $9,761 $19,198 $81,514 
Lease exit costs9,695 2,916 — — 12,611 
Professional fees and other3,446 5,040 2,738 12,185 23,409 
Subtotal45,735 27,917 12,499 31,383 117,534 
Depreciation expense5,564 3,258 — — 8,822 
Total$51,299 $31,175 $12,499 $31,383 $126,356 
The following table shows ending liability balance associated with major cash-based charges (dollars in thousands):
Employee separation benefitsProfessional fees
Balance at January 1, 2022$— $— 
Expense incurred81,514 23,409 
Payments made(44,500)(12,809)
Balance at December 31, 2022$37,014 $10,600 
Ending balance related to employee separation was included in “compensation and employee benefits payable” and the balance related to professional fees and other was included in “accounts payable and accrued expenses” in the accompanying consolidated balance sheets. Of the total charges incurred, net of depreciation expense, $33.4 million was included within the “Cost of revenue” line item and $84.1 million was included in the “Operating, administrative, and other” line item in the accompanying consolidated statement of operations for the year ended December 31, 2022.
We did not incur significant restructuring charges during the year ended December 31, 2021.
Transformation and Workforce Optimization - 2020 Activities
During the third quarter of 2020, management embarked on the implementation of certain transformation initiatives to enable the company to reduce costs, streamline operations and support future growth.
As part of these initiatives, we incurred the following costs, primarily in cash, for the year ended December 31, 2020 (dollars in thousands):
Year Ended December 31, 2020
Advisory
Services
Global
Workplace
Solutions
Real Estate
Investments
Consolidated
Employee separation benefits$57,550 $57,550 $31,083 $2,444 $91,077 
Lease termination costs43,225 4,586 — 47,811 
Professional fees and other13,212 2,510 538 16,260 
Subtotal113,987 38,179 2,982 155,148 
Depreciation expense14,184 166 6,342 20,692 
Total$128,171 $38,345 $9,324 $175,840 
Of the total charges incurred, net of depreciation expense, $42.1 million was included within the “Cost of revenue” line item and $113.0 million was included in the “Operating, administrative, and other” line item in the accompanying consolidated statement of operations for the year ended December 31, 2020.