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Revenue from Contracts with Customers
9 Months Ended
Sep. 30, 2023
Revenue from Contract with Customer [Abstract]  
Revenue from Contracts with Customers Revenue from Contracts with Customers
We account for revenue with customers in accordance with FASB ASC Topic, “Revenue from Contracts with Customers” (Topic 606). Revenue is recognized when or as control of the promised services is transferred to our customers, in an amount that reflects the consideration we expect to be entitled to receive in exchange for those services.
Disaggregated Revenue
The following tables represent a disaggregation of revenue from contracts with customers by type of service and/or segment (dollars in thousands):
Three Months Ended September 30, 2023
Advisory
Services
Global
Workplace
Solutions
Real Estate
Investments
Corporate, other and eliminationsConsolidated
Topic 606 Revenue:
Facilities management$— $3,843,347 $— $— $3,843,347 
Project management— 1,805,340 — — 1,805,340 
Advisory leasing827,498 — — — 827,498 
Advisory sales369,819 — — — 369,819 
Property management464,958 — — (3,849)461,109 
Valuation163,101 — — — 163,101 
Commercial mortgage origination (1)
36,903 — — — 36,903 
Loan servicing (2)
19,445 — — — 19,445 
Investment management— — 136,797 — 136,797 
Development services— — 66,475 — 66,475 
Topic 606 Revenue1,881,724 5,648,687 203,272 (3,849)7,729,834 
Out of Scope of Topic 606 Revenue:
Commercial mortgage origination69,882 — — — 69,882 
Loan servicing61,227 — — — 61,227 
Development services (3)
— — 7,103 — 7,103 
Total Out of Scope of Topic 606 Revenue131,109 — 7,103 — 138,212 
Total Revenue$2,012,833 $5,648,687 $210,375 $(3,849)$7,868,046 
Three Months Ended September 30, 2022
Advisory
Services
Global
Workplace
Solutions
Real Estate
Investments
Corporate, other and eliminationsConsolidated
Topic 606 Revenue:
Facilities management$— $3,671,930 $— $— $3,671,930 
Project management— 1,171,809 — — 1,171,809 
Advisory leasing989,615 — — — 989,615 
Advisory sales600,527 — — — 600,527 
Property management458,292 — — (5,732)452,560 
Valuation177,198 — — — 177,198 
Commercial mortgage origination (1)
59,149 — — — 59,149 
Loan servicing (2)
13,869 — — — 13,869 
Investment management— — 146,695 — 146,695 
Development services— — 95,142 — 95,142 
Topic 606 Revenue2,298,650 4,843,739 241,837 (5,732)7,378,494 
Out of Scope of Topic 606 Revenue:
Commercial mortgage origination71,276 — — — 71,276 
Loan servicing63,875 — — — 63,875 
Development services (3)
— — 15,901 — 15,901 
Total Out of Scope of Topic 606 Revenue135,151 — 15,901 — 151,052 
Total Revenue$2,433,801 $4,843,739 $257,738 $(5,732)$7,529,546 
Nine Months Ended September 30, 2023
Advisory
Services
Global
Workplace
Solutions
Real Estate
Investments
Corporate, other and eliminationsConsolidated
Topic 606 Revenue:
Facilities management$— $11,210,057 $— $— $11,210,057 
Project management— 5,202,414 — — 5,202,414 
Advisory leasing2,350,103 — — — 2,350,103 
Advisory sales1,134,971 — — — 1,134,971 
Property management1,409,357 — — (11,700)1,397,657 
Valuation508,433 — — — 508,433 
Commercial mortgage origination (1)
93,861 — — — 93,861 
Loan servicing (2)
55,106 — — — 55,106 
Investment management— — 435,614 — 435,614 
Development services— — 243,587 — 243,587 
Topic 606 Revenue5,551,831 16,412,471 679,201 (11,700)22,631,803 
Out of Scope of Topic 606 Revenue:
Commercial mortgage origination174,149 — — — 174,149 
Loan servicing182,395 — — — 182,395 
Development services (3)
— — 10,678 — 10,678 
Total Out of Scope of Topic 606 Revenue356,544 — 10,678 — 367,222 
Total Revenue$5,908,375 $16,412,471 $689,879 $(11,700)$22,999,025 
Nine Months Ended September 30, 2022
Advisory
Services
Global
Workplace
Solutions
Real Estate
Investments
Corporate, other and eliminationsConsolidated
Topic 606 Revenue:
Facilities management$— $11,292,738 $— $— $11,292,738 
Project management— 3,264,762 — — 3,264,762 
Advisory leasing2,732,045 — — — 2,732,045 
Advisory sales1,936,073 — — — 1,936,073 
Property management1,375,156 — — (12,751)1,362,405 
Valuation554,879 — — — 554,879 
Commercial mortgage origination (1)
214,333 — — — 214,333 
Loan servicing (2)
41,710 — — — 41,710 
Investment management— — 454,816 — 454,816 
Development services— — 297,635 — 297,635 
Topic 606 Revenue6,854,196 14,557,500 752,451 (12,751)22,151,396 
Out of Scope of Topic 606 Revenue:
Commercial mortgage origination221,345 — — — 221,345 
Loan servicing194,691 — — — 194,691 
Development services (3)
— — 66,325 — 66,325 
Total Out of Scope of Topic 606 Revenue416,036 — 66,325 — 482,361 
Total Revenue$7,270,232 $14,557,500 $818,776 $(12,751)$22,633,757 
_______________________________
(1)We earn fees for arranging financing for borrowers with third-party lender contacts. Such fees are in scope of Topic 606.
(2)Loan servicing fees earned from servicing contracts for which we do not hold mortgage servicing rights are in scope of Topic 606.
(3)Out of scope revenue for development services represents selling profit from transfers of sales-type leases in the scope of Topic 842.
Contract Assets and Liabilities
We had contract assets totaling $503.1 million ($407.7 million of which was current) and $529.1 million ($391.6 million of which was current) as of September 30, 2023 and December 31, 2022, respectively.
We had contract liabilities totaling $269.5 million ($263.1 million of which was current) and $284.3 million ($276.3 million of which was current) as of September 30, 2023 and December 31, 2022, respectively. During the three and nine months ended September 30, 2023, we recognized revenue of $27.8 million and $228.8 million that was included in the contract liability balance at December 31, 2022. The majority of contract liabilities are recognized as revenue within 90 days.