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Goodwill and Other Intangible Assets (Tables)
12 Months Ended
Dec. 31, 2023
Goodwill and Intangible Assets Disclosure [Abstract]  
Schedule of Changes in Goodwill by Segment
The following table summarizes the changes in the carrying amount of goodwill for the years ended December 31, 2023 and 2022 (dollars in millions):
Advisory
Services
Global
Workplace
Solutions
Real Estate
Investments
Total
Balance as of December 31, 2021
Goodwill$3,299 $2,174 $616 $6,089 
Accumulated impairment losses(762)(175)(157)(1,094)
2,537 1,999 459 4,995 
Purchase accounting entries related to acquisitions20 60 — 80 
Impairment— — (26)(26)
Foreign exchange movement(36)(124)(21)(181)
Balance as of December 31, 2022
Goodwill3,283 2,110 595 5,988 
Accumulated impairment losses(762)(175)(183)(1,120)
2,521 1,935 412 4,868 
Purchase accounting entries related to acquisitions91 93 187 
Impairment— — — — 
Foreign exchange movement57 74 
Balance as of December 31, 2023
Goodwill3,383 2,260 606 6,249 
Accumulated impairment losses(762)(175)(183)(1,120)
$2,621 $2,085 $423 $5,129 
Schedule of Indefinite-Lived Intangible Assets
Other intangible assets totaled $2.1 billion, net of accumulated amortization of $2.2 billion as of December 31, 2023, and $2.2 billion, net of accumulated amortization of $1.9 billion, as of December 31, 2022 and are comprised of the following (dollars in millions):
December 31,
20232022
Gross
Carrying
Amount
Accumulated
Amortization
Gross
Carrying
Amount
Accumulated
Amortization
Unamortizable intangible assets:
Management contracts$62 $60 
Trademarks317 312 
379 372 
Amortizable intangible assets:
Customer relationships1,727 $(893)1,637 $(774)
Mortgage servicing rights1,055 (556)1,030 (469)
Trademarks/Trade names315 (147)305 (129)
Management contracts122 (121)149 (146)
Covenant not to compete(1)(1)
Other658 (461)612 (397)
3,881 (2,179)3,737 (1,916)
Total intangible assets$4,260 $(2,179)$4,109 $(1,916)
Schedule of Finite-Lived Intangible Assets
Other intangible assets totaled $2.1 billion, net of accumulated amortization of $2.2 billion as of December 31, 2023, and $2.2 billion, net of accumulated amortization of $1.9 billion, as of December 31, 2022 and are comprised of the following (dollars in millions):
December 31,
20232022
Gross
Carrying
Amount
Accumulated
Amortization
Gross
Carrying
Amount
Accumulated
Amortization
Unamortizable intangible assets:
Management contracts$62 $60 
Trademarks317 312 
379 372 
Amortizable intangible assets:
Customer relationships1,727 $(893)1,637 $(774)
Mortgage servicing rights1,055 (556)1,030 (469)
Trademarks/Trade names315 (147)305 (129)
Management contracts122 (121)149 (146)
Covenant not to compete(1)(1)
Other658 (461)612 (397)
3,881 (2,179)3,737 (1,916)
Total intangible assets$4,260 $(2,179)$4,109 $(1,916)