Revenue from Contracts with Customers (Tables)

9 Months Ended

Sep. 30, 2024

Revenue from Contract with Customer [Abstract]

Schedule of Disaggregation of Revenue from Contracts with Customers

The following tables represent a disaggregation of revenue from contracts with customers by type of service and/or segment (dollars in millions):


	Three Months Ended September 30, 2024
	Advisory Services		Global Workplace Solutions		Real Estate Investments		Corporate, other and eliminations		Consolidated
Topic 606 Revenue:
Facilities management	$	—	$	4,370	$	—	$	—	$	4,370
Project management	—		1,976		—		—		1,976
Advisory leasing	984		—		—		—		984
Advisory sales	422		—		—		—		422
Property management	567		—		—		(7)		560
Valuation	178		—		—		—		178
Commercial mortgage origination (1)	44		—		—		—		44
Loan servicing (2)	16		—		—		—		16
Investment management	—		—		196		—		196
Development services	—		—		104		—		104
Topic 606 Revenue	2,211		6,346		300		(7)		8,850
Out of Scope of Topic 606 Revenue:
Commercial mortgage origination	119		—		—		—		119
Loan servicing	65		—		—		—		65
Development services (3)	—		—		2		—		2
Total Out of Scope of Topic 606 Revenue	184		—		2		—		186
Total Revenue	$	2,395	$	6,346	$	302	$	(7)	$	9,036


	Three Months Ended September 30, 2023
	Advisory Services		Global Workplace Solutions		Real Estate Investments		Corporate, other and eliminations		Consolidated
Topic 606 Revenue:
Facilities management	$	—	$	3,844	$	—	$	—	$	3,844
Project management	—		1,805		—		—		1,805
Advisory leasing	827		—		—		—		827
Advisory sales	370		—		—		—		370
Property management	465		—		—		(4)		461
Valuation	163		—		—		—		163
Commercial mortgage origination (1)	37		—		—		—		37
Loan servicing (2)	20		—		—		—		20
Investment management	—		—		137		—		137
Development services	—		—		66		—		66
Topic 606 Revenue	1,882		5,649		203		(4)		7,730
Out of Scope of Topic 606 Revenue:
Commercial mortgage origination	70		—		—		—		70
Loan servicing	61		—		—		—		61
Development services (3)	—		—		7		—		7
Total Out of Scope of Topic 606 Revenue	131		—		7		—		138
Total Revenue	$	2,013	$	5,649	$	210	$	(4)	$	7,868


	Nine Months Ended September 30, 2024
	Advisory Services		Global Workplace Solutions		Real Estate Investments		Corporate, other and eliminations		Consolidated
Topic 606 Revenue:
Facilities management	$	—	$	12,563	$	—	$	—	$	12,563
Project management	—		5,536		—		—		5,536
Advisory leasing	2,607		—		—		—		2,607
Advisory sales	1,133		—		—		—		1,133
Property management	1,620		—		—		(16)		1,604
Valuation	528		—		—		—		528
Commercial mortgage origination (1)	117		—		—		—		117
Loan servicing (2)	59		—		—		—		59
Investment management	—		—		494		—		494
Development services	—		—		262		—		262
Topic 606 Revenue	6,064		18,099		756		(16)		24,903
Out of Scope of Topic 606 Revenue:
Commercial mortgage origination	266		—		—		—		266
Loan servicing	188		—		—		—		188
Development services (3)	—		—		6		—		6
Total Out of Scope of Topic 606 Revenue	454		—		6		—		460
Total Revenue	$	6,518	$	18,099	$	762	$	(16)	$	25,363


	Nine Months Ended September 30, 2023
	Advisory Services		Global Workplace Solutions		Real Estate Investments		Corporate, other and eliminations		Consolidated
Topic 606 Revenue:
Facilities management	$	—	$	11,210	$	—	$	—	$	11,210
Project management	—		5,203		—		—		5,203
Advisory leasing	2,350		—		—		—		2,350
Advisory sales	1,135		—		—		—		1,135
Property management	1,409		—		—		(12)		1,397
Valuation	508		—		—		—		508
Commercial mortgage origination (1)	94		—		—		—		94
Loan servicing (2)	56		—		—		—		56
Investment management	—		—		436		—		436
Development services	—		—		243		—		243
Topic 606 Revenue	5,552		16,413		679		(12)		22,632
Out of Scope of Topic 606 Revenue:
Commercial mortgage origination	174		—		—		—		174
Loan servicing	182		—		—		—		182
Development services (3)	—		—		11		—		11
Total Out of Scope of Topic 606 Revenue	356		—		11		—		367
Total Revenue	$	5,908	$	16,413	$	690	$	(12)	$	22,999

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(1)We earn fees for arranging financing for borrowers with third-party lender contacts. Such fees are in scope of Topic 606.

(2)Loan servicing fees earned from servicing contracts for which we do not hold mortgage servicing rights are in scope of Topic 606.

(3)Out of scope revenue for development services represents selling profit from transfers of sales-type leases in the scope of FASB ASC Topic 842, “Leases.”