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Revenue from Contracts with Customers
 12 Months Ended
Dec. 31, 2024
Revenue from Contract with Customer [Abstract]  
Revenue from Contracts with Customers Revenue from Contracts with Customers
We account for revenue with customers in accordance with Topic 606. Revenue is recognized when or as control of the promised services is transferred to our customers, in an amount that reflects the consideration we expect to be entitled to receive in exchange for those services.
Disaggregated Revenue
The following tables represent a disaggregation of revenue from contracts with customers by type of service and/or segment (dollars in millions):
Year Ended December 31, 2024
Advisory
 Services		Global
Workplace
Solutions		Real Estate
Investments		Corporate,
other and eliminations		Consolidated
Topic 606 Revenue:
Facilities management$— $17,227 $— $— $17,227 
Project management— 7,913 — — 7,913 
Advisory leasing3,932 — — — 3,932 
Advisory sales1,774 — — — 1,774 
Property management2,222 — — (17)2,205 
Valuation751 — — — 751 
Commercial mortgage origination (1)
196 — — — 196 
Loan servicing (2)
82 — — — 82 
Investment management— — 650 — 650 
Development services— — 373 — 373 
Topic 606 Revenue8,957 25,140 1,023 (17)35,103 
Out of Scope of Topic 606 Revenue:
Commercial mortgage origination400 — — — 400 
Loan servicing249 — — — 249 
Development services (3)
— — 15 — 15 
Total Out of Scope of Topic 606 Revenue649 — 15 — 664 
Total Revenue$9,606 $25,140 $1,038 $(17)$35,767 
Year Ended December 31, 2023
Advisory
 Services		Global
Workplace
Solutions		Real Estate
Investments		Corporate,
other and eliminations		Consolidated
Topic 606 Revenue:
Facilities management$— $15,205 $— $— $15,205 
Project management— 7,310 — — 7,310 
Advisory leasing3,503 — — 3 3,506 
Advisory sales1,611 — — — 1,611 
Property management1,928 — — (20)1,908 
Valuation716 — — — 716 
Commercial mortgage origination (1)
138 — — — 138 
Loan servicing (2)
73 — — — 73 
Investment management— — 592 — 592 
Development services— — 345 — 345 
Topic 606 Revenue7,969 22,515 937 (17)31,404 
Out of Scope of Topic 606 Revenue:
Commercial mortgage origination286 — — — 286 
Loan servicing244 — — — 244 
Development services (3)
— — 15 — 15 
Total Out of Scope of Topic 606 Revenue530 — 15 — 545 
Total Revenue$8,499 $22,515 $952 $(17)$31,949 
Year Ended December 31, 2022
Advisory
 Services		Global
Workplace
Solutions		Real Estate
Investments		Corporate,
other and eliminations		Consolidated
Topic 606 Revenue:
Facilities management$— $15,201 $— $— $15,201 
Project management— 4,650 — — 4,650 
Advisory leasing3,872 — — 3 3,875 
Advisory sales2,523 — — — 2,523 
Property management1,849 — — (19)1,830 
Valuation765 — — — 765 
Commercial mortgage origination (1)
274 — — — 274 
Loan servicing (2)
57 — — — 57 
Investment management— — 595 — 595 
Development services— — 404 — 404 
Topic 606 Revenue9,340 19,851 999 (16)30,174 
Out of Scope of Topic 606 Revenue:
Commercial mortgage origination289 — — — 289 
Loan servicing254 — — — 254 
Development services (3)
— — 111 — 111 
Total Out of Scope of Topic 606 Revenue543 — 111 — 654 
Total Revenue$9,883 $19,851 $1,110 $(16)$30,828 
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(1)We earn fees for arranging financing for borrowers with third-party lender contacts. Such fees are in scope of Topic 606.
(2)Loan servicing fees earned from servicing contracts for which we do not hold mortgage servicing rights are in scope of Topic 606.
(3)Out of scope revenue for development services represents selling profit from transfers of sales-type leases in the scope of Topic 842.
Contract Assets and Liabilities
We had contract assets totaling $489 million ($400 million of which was current) and $518 million ($443 million of which was current) as of December 31, 2024 and 2023, respectively. During the year ended December 31, 2024, our contract assets decreased by $29 million, primarily driven by decreases in our Real Estate Investments and Advisory Services segments, partially offset by increases in our GWS segment.
We had contract liabilities totaling $375 million (all of which was current) and $304 million ($298 million of which was current) as of December 31, 2024 and 2023, respectively. During the year ended December 31, 2024, we recognized revenue of $214 million that was included in the contract liability balance at December 31, 2023.
Contract Costs
We capitalized $56 million, $40 million and $30 million, respectively, of transition costs during the years ended December 31, 2024, 2023 and 2022. We recorded amortization of transition costs of $36 million, $37 million and $42 million, respectively, during the years ended December 31, 2024, 2023 and 2022.