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Revenue from Contract with Customer (Details) - USD ($) $ in Millions | 3 Months Ended | 6 Months Ended
--- | --- | ---
Jun. 30, 2019 | Jun. 30, 2018 | Jun. 30, 2019 | Jun. 30, 2018
Disaggregation of Revenue [Line Items] |  |  |  |  |
Less: Banking and deposit interest expense |  | $ 37 | $ 20 | $ 72 | $ 36
Total segment net revenues |  | 3,247 | 3,147 | 6,365 | 6,258
Total net revenues |  | 3,245 | 3,196 | 6,363 | 6,364
Consolidation, eliminations [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Total segment net revenues |  | 350 | 368 | 686 | 729
Total before eliminations [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 2,393 | 2,338 | 4,660 | 4,646
Revenue from other sources | [1] | 1,241 | 1,247 | 2,465 | 2,485
Total segment gross revenues |  | 3,634 | 3,585 | 7,125 | 7,131
Less: Banking and deposit interest expense |  | 39 | 21 | 76 | 38
Total segment net revenues |  | 3,595 | 3,564 | 7,049 | 7,093
Total before eliminations [Member] | Management and financial advice fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 1,570 | 1,524 | 3,042 | 3,027
Total before eliminations [Member] | Management and financial advice fees [Member] | Asset Management: Retail [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 442 | 472 | 871 | 952
Total before eliminations [Member] | Management and financial advice fees [Member] | Asset Management: Institutional [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 111 | 109 | 215 | 220
Total before eliminations [Member] | Management and financial advice fees [Member] | Advisory fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 779 | 706 | 1,504 | 1,397
Total before eliminations [Member] | Management and financial advice fees [Member] | Financial planning fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 84 | 80 | 153 | 148
Total before eliminations [Member] | Management and financial advice fees [Member] | Transaction and other fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 154 | 157 | 299 | 310
Total before eliminations [Member] | Distribution fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 773 | 766 | 1,520 | 1,529
Total before eliminations [Member] | Distribution fees [Member] | Mutual funds [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 242 | 252 | 470 | 511
Total before eliminations [Member] | Distribution fees [Member] | Insurance and annuity products [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 351 | 367 | 685 | 726
Total before eliminations [Member] | Distribution fees [Member] | Other Investments [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 180 | 147 | 365 | 292
Total before eliminations [Member] | Other revenues [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 50 | 48 | 98 | 90
Total Segment [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 2,393 | 2,338 | 4,660 | 4,646
Revenue from other sources | [1] | 1,242 | 1,192 | 2,463 | 2,369
Total segment gross revenues |  | 3,635 | 3,530 | 7,123 | 7,015
Less: Banking and deposit interest expense |  | 39 | 21 | 76 | 38
Total segment net revenues |  | 3,596 | 3,509 | 7,047 | 6,977
Total net revenues |  | 3,247 | 3,147 | 6,365 | 6,258
Total Segment [Member] | Consolidation, eliminations [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Total segment net revenues |  | 349 | 362 | 682 | 719
Total Segment [Member] | Management and financial advice fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 1,570 | 1,524 | 3,042 | 3,027
Total Segment [Member] | Management and financial advice fees [Member] | Asset Management: Retail [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 442 | 472 | 871 | 952
Total Segment [Member] | Management and financial advice fees [Member] | Asset Management: Institutional [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 111 | 109 | 215 | 220
Total Segment [Member] | Management and financial advice fees [Member] | Advisory fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 779 | 706 | 1,504 | 1,397
Total Segment [Member] | Management and financial advice fees [Member] | Financial planning fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 84 | 80 | 153 | 148
Total Segment [Member] | Management and financial advice fees [Member] | Transaction and other fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 154 | 157 | 299 | 310
Total Segment [Member] | Distribution fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 773 | 766 | 1,520 | 1,529
Total Segment [Member] | Distribution fees [Member] | Mutual funds [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 242 | 252 | 470 | 511
Total Segment [Member] | Distribution fees [Member] | Insurance and annuity products [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 351 | 367 | 685 | 726
Total Segment [Member] | Distribution fees [Member] | Other Investments [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 180 | 147 | 365 | 292
Total Segment [Member] | Other revenues [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 50 | 48 | 98 | 90
Advice and Wealth Management [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 1,583 | 1,487 | 3,067 | 2,933
Revenue from other sources | [1] | 106 | 76 | 211 | 147
Total segment gross revenues |  | 1,689 | 1,563 | 3,278 | 3,080
Less: Banking and deposit interest expense |  | 36 | 20 | 71 | 36
Total segment net revenues |  | 1,653 | 1,543 | 3,207 | 3,044
Total net revenues |  | 1,423 | 1,296 | 2,758 | 2,557
Advice and Wealth Management [Member] | Consolidation, eliminations [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Total segment net revenues |  | 230 | 247 | 449 | 487
Advice and Wealth Management [Member] | Management and financial advice fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 954 | 878 | 1,832 | 1,726
Advice and Wealth Management [Member] | Management and financial advice fees [Member] | Advisory fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 779 | 706 | 1,504 | 1,397
Advice and Wealth Management [Member] | Management and financial advice fees [Member] | Financial planning fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 84 | 80 | 153 | 148
Advice and Wealth Management [Member] | Management and financial advice fees [Member] | Transaction and other fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 91 | 92 | 175 | 181
Advice and Wealth Management [Member] | Distribution fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 580 | 562 | 1,141 | 1,119
Advice and Wealth Management [Member] | Distribution fees [Member] | Mutual funds [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 182 | 184 | 353 | 374
Advice and Wealth Management [Member] | Distribution fees [Member] | Insurance and annuity products [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 218 | 231 | 423 | 453
Advice and Wealth Management [Member] | Distribution fees [Member] | Other Investments [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 180 | 147 | 365 | 292
Advice and Wealth Management [Member] | Other revenues [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 49 | 47 | 94 | 88
Asset Management [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 706 | 740 | 1,384 | 1,494
Revenue from other sources | [1] | 7 | 15 | 18 | 39
Total segment gross revenues |  | 713 | 755 | 1,402 | 1,533
Less: Banking and deposit interest expense |  | 1 |  | 1 |
Total segment net revenues |  | 712 | 755 | 1,401 | 1,533
Total net revenues |  | 698 | 743 | 1,374 | 1,509
Asset Management [Member] | Consolidation, eliminations [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Total segment net revenues |  | 14 | 12 | 27 | 24
Asset Management [Member] | Management and financial advice fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 600 | 629 | 1,179 | 1,268
Asset Management [Member] | Management and financial advice fees [Member] | Asset Management: Retail [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 442 | 472 | 871 | 952
Asset Management [Member] | Management and financial advice fees [Member] | Asset Management: Institutional [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 111 | 109 | 215 | 220
Asset Management [Member] | Management and financial advice fees [Member] | Transaction and other fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 47 | 48 | 93 | 96
Asset Management [Member] | Distribution fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 103 | 110 | 201 | 224
Asset Management [Member] | Distribution fees [Member] | Mutual funds [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 60 | 68 | 117 | 137
Asset Management [Member] | Distribution fees [Member] | Insurance and annuity products [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 43 | 42 | 84 | 87
Asset Management [Member] | Other revenues [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 3 | 1 | 4 | 2
Annuities [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 93 | 99 | 187 | 197
Revenue from other sources | [1] | 527 | 523 | 1,037 | 1,038
Total segment gross revenues |  | 620 | 622 | 1,224 | 1,235
Total segment net revenues |  | 620 | 622 | 1,224 | 1,235
Total net revenues |  | 529 | 532 | 1,045 | 1,055
Annuities [Member] | Consolidation, eliminations [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Total segment net revenues |  | 91 | 90 | 179 | 180
Annuities [Member] | Management and financial advice fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 14 | 15 | 27 | 29
Annuities [Member] | Management and financial advice fees [Member] | Transaction and other fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 14 | 15 | 27 | 29
Annuities [Member] | Distribution fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 81 | 84 | 160 | 168
Annuities [Member] | Distribution fees [Member] | Insurance and annuity products [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 81 | 84 | 160 | 168
Annuities [Member] | Other revenues [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | (2) |  |  |
Protection [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 9 | 9 | 18 | 17
Revenue from other sources | [1] | 250 | 246 | 503 | 491
Total segment gross revenues |  | 259 | 255 | 521 | 508
Total segment net revenues |  | 259 | 255 | 521 | 508
Total net revenues |  | 244 | 242 | 491 | 479
Protection [Member] | Consolidation, eliminations [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Total segment net revenues |  | 15 | 13 | 30 | 29
Protection [Member] | Management and financial advice fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 2 | 2 | 4 | 3
Protection [Member] | Management and financial advice fees [Member] | Transaction and other fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 2 | 2 | 4 | 3
Protection [Member] | Distribution fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 7 | 7 | 14 | 14
Protection [Member] | Distribution fees [Member] | Insurance and annuity products [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 7 | 7 | 14 | 14
Corporate Segment [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 2 | 3 | 4 | 5
Revenue from other sources | [1] | 352 | 332 | 694 | 654
Total segment gross revenues |  | 354 | 335 | 698 | 659
Less: Banking and deposit interest expense |  | 2 | 1 | 4 | 2
Total segment net revenues |  | 352 | 334 | 694 | 657
Total net revenues |  | 353 | 334 | 697 | 658
Corporate Segment [Member] | Consolidation, eliminations [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Total segment net revenues |  | (1) |  | (3) | (1)
Corporate Segment [Member] | Management and financial advice fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  |  |  |  | 1
Corporate Segment [Member] | Management and financial advice fees [Member] | Transaction and other fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  |  |  |  | 1
Corporate Segment [Member] | Distribution fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 2 | 3 | 4 | 4
Corporate Segment [Member] | Distribution fees [Member] | Insurance and annuity products [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 2 | 3 | 4 | 4
Non-operating Revenue [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from other sources | [1] | (1) | 55 | 2 | 116
Total segment gross revenues |  | (1) | 55 | 2 | 116
Total segment net revenues |  | (1) | 55 | 2 | 116
Total net revenues |  | (2) | 49 | (2) | 106
Non-operating Revenue [Member] | Consolidation, eliminations [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Total segment net revenues |  | $ 1 | $ 6 | $ 4 | $ 10
[1] | Revenues not included in the scope of the revenue from contracts with customers standard. The amounts primarily consist of revenue associated with insurance and annuity products or financial instruments.

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