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Revenue from Contract with Customer (Details) - USD ($) $ in Millions | 3 Months Ended | 9 Months Ended
--- | --- | ---
Sep. 30, 2019 | Sep. 30, 2018 | Sep. 30, 2019 | Sep. 30, 2018
Disaggregation of Revenue [Line Items] |  |  |  |  |
Less: Banking and deposit interest expense |  | $ 34 | $ 24 | $ 106 | $ 60
Total segment net revenues |  | 3,300 | 3,268 | 9,665 | 9,526
Total net revenues |  | 3,317 | 3,292 | 9,680 | 9,656
Consolidation, eliminations [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Total segment net revenues |  | 364 | 356 | 1,050 | 1,085
Total before eliminations [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 2,443 | 2,374 | 7,103 | 7,020
Revenue from other sources | [1] | 1,273 | 1,300 | 3,738 | 3,785
Total segment gross revenues |  | 3,716 | 3,674 | 10,841 | 10,805
Less: Banking and deposit interest expense |  | 35 | 26 | 111 | 64
Total segment net revenues |  | 3,681 | 3,648 | 10,730 | 10,741
Total before eliminations [Member] | Management and financial advice fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 1,631 | 1,571 | 4,673 | 4,598
Total before eliminations [Member] | Management and financial advice fees [Member] | Asset Management: Retail [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 448 | 479 | 1,319 | 1,431
Total before eliminations [Member] | Management and financial advice fees [Member] | Asset Management: Institutional [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 135 | 125 | 350 | 345
Total before eliminations [Member] | Management and financial advice fees [Member] | Advisory fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 813 | 740 | 2,317 | 2,137
Total before eliminations [Member] | Management and financial advice fees [Member] | Financial planning fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 80 | 75 | 233 | 223
Total before eliminations [Member] | Management and financial advice fees [Member] | Transaction and other fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 155 | 152 | 454 | 462
Total before eliminations [Member] | Distribution fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 772 | 760 | 2,292 | 2,289
Total before eliminations [Member] | Distribution fees [Member] | Mutual funds [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 242 | 246 | 712 | 757
Total before eliminations [Member] | Distribution fees [Member] | Insurance and annuity products [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 361 | 358 | 1,046 | 1,084
Total before eliminations [Member] | Distribution fees [Member] | Other Investments [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 169 | 156 | 534 | 448
Total before eliminations [Member] | Other revenues [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 40 | 43 | 138 | 133
Total Segment [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 2,443 | 2,374 | 7,103 | 7,020
Revenue from other sources | [1] | 1,254 | 1,274 | 3,717 | 3,643
Total segment gross revenues |  | 3,697 | 3,648 | 10,820 | 10,663
Less: Banking and deposit interest expense |  | 35 | 26 | 111 | 64
Total segment net revenues |  | 3,662 | 3,622 | 10,709 | 10,599
Total net revenues |  | 3,300 | 3,268 | 9,665 | 9,526
Total Segment [Member] | Consolidation, eliminations [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Total segment net revenues |  | 362 | 354 | 1,044 | 1,073
Total Segment [Member] | Management and financial advice fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 1,631 | 1,571 | 4,673 | 4,598
Total Segment [Member] | Management and financial advice fees [Member] | Asset Management: Retail [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 448 | 479 | 1,319 | 1,431
Total Segment [Member] | Management and financial advice fees [Member] | Asset Management: Institutional [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 135 | 125 | 350 | 345
Total Segment [Member] | Management and financial advice fees [Member] | Advisory fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 813 | 740 | 2,317 | 2,137
Total Segment [Member] | Management and financial advice fees [Member] | Financial planning fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 80 | 75 | 233 | 223
Total Segment [Member] | Management and financial advice fees [Member] | Transaction and other fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 155 | 152 | 454 | 462
Total Segment [Member] | Distribution fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 772 | 760 | 2,292 | 2,289
Total Segment [Member] | Distribution fees [Member] | Mutual funds [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 242 | 246 | 712 | 757
Total Segment [Member] | Distribution fees [Member] | Insurance and annuity products [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 361 | 358 | 1,046 | 1,084
Total Segment [Member] | Distribution fees [Member] | Other Investments [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 169 | 156 | 534 | 448
Total Segment [Member] | Other revenues [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 40 | 43 | 138 | 133
Advice and Wealth Management [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 1,602 | 1,503 | 4,669 | 4,436
Revenue from other sources | [1] | 115 | 85 | 326 | 232
Total segment gross revenues |  | 1,717 | 1,588 | 4,995 | 4,668
Less: Banking and deposit interest expense |  | 35 | 24 | 106 | 60
Total segment net revenues |  | 1,682 | 1,564 | 4,889 | 4,608
Total net revenues |  | 1,442 | 1,329 | 4,200 | 3,886
Advice and Wealth Management [Member] | Consolidation, eliminations [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Total segment net revenues |  | 240 | 235 | 689 | 722
Advice and Wealth Management [Member] | Management and financial advice fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 984 | 902 | 2,816 | 2,628
Advice and Wealth Management [Member] | Management and financial advice fees [Member] | Advisory fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 813 | 740 | 2,317 | 2,137
Advice and Wealth Management [Member] | Management and financial advice fees [Member] | Financial planning fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 80 | 75 | 233 | 223
Advice and Wealth Management [Member] | Management and financial advice fees [Member] | Transaction and other fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 91 | 87 | 266 | 268
Advice and Wealth Management [Member] | Distribution fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 578 | 558 | 1,719 | 1,677
Advice and Wealth Management [Member] | Distribution fees [Member] | Mutual funds [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 183 | 182 | 536 | 556
Advice and Wealth Management [Member] | Distribution fees [Member] | Insurance and annuity products [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 226 | 220 | 649 | 673
Advice and Wealth Management [Member] | Distribution fees [Member] | Other Investments [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 169 | 156 | 534 | 448
Advice and Wealth Management [Member] | Other revenues [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 40 | 43 | 134 | 131
Asset Management [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 733 | 760 | 2,117 | 2,254
Revenue from other sources | [1] | 8 | 12 | 26 | 51
Total segment gross revenues |  | 741 | 772 | 2,143 | 2,305
Less: Banking and deposit interest expense |  | (1) |  |  |
Total segment net revenues |  | 742 | 772 | 2,143 | 2,305
Total net revenues |  | 729 | 759 | 2,103 | 2,268
Asset Management [Member] | Consolidation, eliminations [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Total segment net revenues |  | 13 | 13 | 40 | 37
Asset Management [Member] | Management and financial advice fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 631 | 652 | 1,810 | 1,920
Asset Management [Member] | Management and financial advice fees [Member] | Asset Management: Retail [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 448 | 479 | 1,319 | 1,431
Asset Management [Member] | Management and financial advice fees [Member] | Asset Management: Institutional [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 135 | 125 | 350 | 345
Asset Management [Member] | Management and financial advice fees [Member] | Transaction and other fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 48 | 48 | 141 | 144
Asset Management [Member] | Distribution fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 102 | 108 | 303 | 332
Asset Management [Member] | Distribution fees [Member] | Mutual funds [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 59 | 64 | 176 | 201
Asset Management [Member] | Distribution fees [Member] | Insurance and annuity products [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 43 | 44 | 127 | 131
Asset Management [Member] | Other revenues [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  |  |  | 4 | 2
Annuities [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 98 | 100 | 285 | 297
Revenue from other sources | [1] | 519 | 528 | 1,556 | 1,566
Total segment gross revenues |  | 617 | 628 | 1,841 | 1,863
Total segment net revenues |  | 617 | 628 | 1,841 | 1,863
Total net revenues |  | 523 | 537 | 1,568 | 1,592
Annuities [Member] | Consolidation, eliminations [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Total segment net revenues |  | 94 | 91 | 273 | 271
Annuities [Member] | Management and financial advice fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 14 | 15 | 41 | 44
Annuities [Member] | Management and financial advice fees [Member] | Transaction and other fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 14 | 15 | 41 | 44
Annuities [Member] | Distribution fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 84 | 85 | 244 | 253
Annuities [Member] | Distribution fees [Member] | Insurance and annuity products [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 84 | 85 | 244 | 253
Protection [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 9 | 10 | 27 | 27
Revenue from other sources | [1] | 256 | 318 | 759 | 809
Total segment gross revenues |  | 265 | 328 | 786 | 836
Total segment net revenues |  | 265 | 328 | 786 | 836
Total net revenues |  | 249 | 311 | 740 | 790
Protection [Member] | Consolidation, eliminations [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Total segment net revenues |  | 16 | 17 | 46 | 46
Protection [Member] | Management and financial advice fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 2 | 2 | 6 | 5
Protection [Member] | Management and financial advice fees [Member] | Transaction and other fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 2 | 2 | 6 | 5
Protection [Member] | Distribution fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 7 | 8 | 21 | 22
Protection [Member] | Distribution fees [Member] | Insurance and annuity products [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 7 | 8 | 21 | 22
Corporate Segment [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 1 | 1 | 5 | 6
Revenue from other sources | [1] | 356 | 331 | 1,050 | 985
Total segment gross revenues |  | 357 | 332 | 1,055 | 991
Less: Banking and deposit interest expense |  | 1 | 2 | 5 | 4
Total segment net revenues |  | 356 | 330 | 1,050 | 987
Total net revenues |  | 357 | 332 | 1,054 | 990
Corporate Segment [Member] | Consolidation, eliminations [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Total segment net revenues |  | (1) | (2) | (4) | (3)
Corporate Segment [Member] | Management and financial advice fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  |  |  |  | 1
Corporate Segment [Member] | Management and financial advice fees [Member] | Transaction and other fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  |  |  |  | 1
Corporate Segment [Member] | Distribution fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 1 | 1 | 5 | 5
Corporate Segment [Member] | Distribution fees [Member] | Insurance and annuity products [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 1 | 1 | 5 | 5
Non-operating Revenue [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from other sources | [1] | 19 | 26 | 21 | 142
Total segment gross revenues |  | 19 | 26 | 21 | 142
Total segment net revenues |  | 19 | 26 | 21 | 142
Total net revenues |  | 17 | 24 | 15 | 130
Non-operating Revenue [Member] | Consolidation, eliminations [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Total segment net revenues |  | $ 2 | $ 2 | $ 6 | $ 12
[1] | Revenues not included in the scope of the revenue from contracts with customers standard. The amounts primarily consist of revenue associated with insurance and annuity products or financial instruments.

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