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Revenue from Contract with Customer (Details) - USD ($) $ in Millions | 3 Months Ended | 6 Months Ended
--- | --- | ---
Jun. 30, 2020 | Jun. 30, 2019 | Jun. 30, 2020 | Jun. 30, 2019
Disaggregation of Revenue [Line Items] |  |  |  |  |
Less: Banking and deposit interest expense |  | $ 18 | $ 37 | $ 43 | $ 72
Total segment adjusted operating revenues |  | 2,765 | 3,247 | 5,716 | 6,365
Total net revenues |  | 2,712 | 3,245 | 5,713 | 6,363
Consolidation, eliminations [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Total segment adjusted operating revenues |  | 328 | 350 | 668 | 686
Total before eliminations [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 2,250 | 2,393 | 4,656 | 4,660
Revenue from other sources | [1] | 809 | 1,241 | 1,770 | 2,465
Total segment gross revenues |  | 3,059 | 3,634 | 6,426 | 7,125
Less: Banking and deposit interest expense |  | 19 | 39 | 45 | 76
Total segment adjusted operating revenues |  | 3,040 | 3,595 | 6,381 | 7,049
Total before eliminations [Member] | Management and financial advice fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 1,548 | 1,570 | 3,166 | 3,042
Total before eliminations [Member] | Management and financial advice fees [Member] | Asset Management: Retail [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 417 | 442 | 864 | 871
Total before eliminations [Member] | Management and financial advice fees [Member] | Asset Management: Institutional [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 101 | 111 | 186 | 215
Total before eliminations [Member] | Management and financial advice fees [Member] | Advisory fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 797 | 779 | 1,651 | 1,504
Total before eliminations [Member] | Management and financial advice fees [Member] | Financial planning fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 86 | 84 | 167 | 153
Total before eliminations [Member] | Management and financial advice fees [Member] | Transaction and other fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 147 | 154 | 298 | 299
Total before eliminations [Member] | Distribution fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 654 | 773 | 1,391 | 1,520
Total before eliminations [Member] | Distribution fees [Member] | Mutual funds [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 225 | 242 | 469 | 470
Total before eliminations [Member] | Distribution fees [Member] | Insurance and annuity products [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 342 | 351 | 679 | 685
Total before eliminations [Member] | Distribution fees [Member] | Other Investments [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 87 | 180 | 243 | 365
Total before eliminations [Member] | Other revenues [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 48 | 50 | 99 | 98
Total Segment [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 2,250 | 2,393 | 4,656 | 4,660
Revenue from other sources | [1] | 860 | 1,242 | 1,769 | 2,463
Total segment gross revenues |  | 3,110 | 3,635 | 6,425 | 7,123
Less: Banking and deposit interest expense |  | 19 | 39 | 45 | 76
Total segment adjusted operating revenues |  | 3,091 | 3,596 | 6,380 | 7,047
Total net revenues |  | 2,765 | 3,247 | 5,716 | 6,365
Total Segment [Member] | Consolidation, eliminations [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Total segment adjusted operating revenues |  | 326 | 349 | 664 | 682
Total Segment [Member] | Management and financial advice fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 1,548 | 1,570 | 3,166 | 3,042
Total Segment [Member] | Management and financial advice fees [Member] | Asset Management: Retail [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 417 | 442 | 864 | 871
Total Segment [Member] | Management and financial advice fees [Member] | Asset Management: Institutional [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 101 | 111 | 186 | 215
Total Segment [Member] | Management and financial advice fees [Member] | Advisory fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 797 | 779 | 1,651 | 1,504
Total Segment [Member] | Management and financial advice fees [Member] | Financial planning fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 86 | 84 | 167 | 153
Total Segment [Member] | Management and financial advice fees [Member] | Transaction and other fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 147 | 154 | 298 | 299
Total Segment [Member] | Distribution fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 654 | 773 | 1,391 | 1,520
Total Segment [Member] | Distribution fees [Member] | Mutual funds [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 225 | 242 | 469 | 470
Total Segment [Member] | Distribution fees [Member] | Insurance and annuity products [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 342 | 351 | 679 | 685
Total Segment [Member] | Distribution fees [Member] | Other Investments [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 87 | 180 | 243 | 365
Total Segment [Member] | Other revenues [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 48 | 50 | 99 | 98
Advice and Wealth Management [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 1,469 | 1,583 | 3,088 | 3,067
Revenue from other sources | [1] | 86 | 106 | 187 | 211
Total segment gross revenues |  | 1,555 | 1,689 | 3,275 | 3,278
Less: Banking and deposit interest expense |  | 18 | 36 | 43 | 71
Total segment adjusted operating revenues |  | 1,537 | 1,653 | 3,232 | 3,207
Total net revenues |  | 1,329 | 1,423 | 2,802 | 2,758
Advice and Wealth Management [Member] | Consolidation, eliminations [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Total segment adjusted operating revenues |  | 208 | 230 | 430 | 449
Advice and Wealth Management [Member] | Management and financial advice fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 969 | 954 | 1,993 | 1,832
Advice and Wealth Management [Member] | Management and financial advice fees [Member] | Advisory fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 797 | 779 | 1,651 | 1,504
Advice and Wealth Management [Member] | Management and financial advice fees [Member] | Financial planning fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 86 | 84 | 167 | 153
Advice and Wealth Management [Member] | Management and financial advice fees [Member] | Transaction and other fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 86 | 91 | 175 | 175
Advice and Wealth Management [Member] | Distribution fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 453 | 580 | 1,001 | 1,141
Advice and Wealth Management [Member] | Distribution fees [Member] | Mutual funds [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 170 | 182 | 354 | 353
Advice and Wealth Management [Member] | Distribution fees [Member] | Insurance and annuity products [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 196 | 218 | 404 | 423
Advice and Wealth Management [Member] | Distribution fees [Member] | Other Investments [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 87 | 180 | 243 | 365
Advice and Wealth Management [Member] | Other revenues [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 47 | 49 | 94 | 94
Asset Management [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 660 | 706 | 1,343 | 1,384
Revenue from other sources | [1] | 8 | 7 | 11 | 18
Total segment gross revenues |  | 668 | 713 | 1,354 | 1,402
Less: Banking and deposit interest expense |  |  | 1 |  | 1
Total segment adjusted operating revenues |  | 668 | 712 | 1,354 | 1,401
Total net revenues |  | 655 | 698 | 1,328 | 1,374
Asset Management [Member] | Consolidation, eliminations [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Total segment adjusted operating revenues |  | 13 | 14 | 26 | 27
Asset Management [Member] | Management and financial advice fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 563 | 600 | 1,142 | 1,179
Asset Management [Member] | Management and financial advice fees [Member] | Asset Management: Retail [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 417 | 442 | 864 | 871
Asset Management [Member] | Management and financial advice fees [Member] | Asset Management: Institutional [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 101 | 111 | 186 | 215
Asset Management [Member] | Management and financial advice fees [Member] | Transaction and other fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 45 | 47 | 92 | 93
Asset Management [Member] | Distribution fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 96 | 103 | 199 | 201
Asset Management [Member] | Distribution fees [Member] | Mutual funds [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 55 | 60 | 115 | 117
Asset Management [Member] | Distribution fees [Member] | Insurance and annuity products [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 41 | 43 | 84 | 84
Asset Management [Member] | Other revenues [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 1 | 3 | 2 | 4
Annuities [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 96 | 93 | 188 | 187
Revenue from other sources | [1] | 487 | 527 | 984 | 1,037
Total segment gross revenues |  | 583 | 620 | 1,172 | 1,224
Total segment adjusted operating revenues |  | 583 | 620 | 1,172 | 1,224
Total net revenues |  | 493 | 529 | 992 | 1,045
Annuities [Member] | Consolidation, eliminations [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Total segment adjusted operating revenues |  | 90 | 91 | 180 | 179
Annuities [Member] | Management and financial advice fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 14 | 14 | 27 | 27
Annuities [Member] | Management and financial advice fees [Member] | Transaction and other fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 14 | 14 | 27 | 27
Annuities [Member] | Distribution fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 82 | 81 | 161 | 160
Annuities [Member] | Distribution fees [Member] | Insurance and annuity products [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 82 | 81 | 161 | 160
Annuities [Member] | Other revenues [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  |  | (2) |  |
Protection [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 25 | 9 | 34 | 18
Revenue from other sources | [1] | 232 | 250 | 480 | 503
Total segment gross revenues |  | 257 | 259 | 514 | 521
Total segment adjusted operating revenues |  | 257 | 259 | 514 | 521
Total net revenues |  | 242 | 244 | 485 | 491
Protection [Member] | Consolidation, eliminations [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Total segment adjusted operating revenues |  | 15 | 15 | 29 | 30
Protection [Member] | Management and financial advice fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 2 | 2 | 4 | 4
Protection [Member] | Management and financial advice fees [Member] | Transaction and other fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 2 | 2 | 4 | 4
Protection [Member] | Distribution fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 23 | 7 | 30 | 14
Protection [Member] | Distribution fees [Member] | Insurance and annuity products [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  | 23 | 7 | 30 | 14
Corporate Segment [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  |  | 2 | 3 | 4
Revenue from other sources | [1] | 47 | 352 | 107 | 694
Total segment gross revenues |  | 47 | 354 | 110 | 698
Less: Banking and deposit interest expense |  | 1 | 2 | 2 | 4
Total segment adjusted operating revenues |  | 46 | 352 | 108 | 694
Total net revenues |  | 46 | 353 | 109 | 697
Corporate Segment [Member] | Consolidation, eliminations [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Total segment adjusted operating revenues |  |  | (1) | (1) | (3)
Corporate Segment [Member] | Distribution fees [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  |  | 2 |  | 4
Corporate Segment [Member] | Distribution fees [Member] | Insurance and annuity products [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  |  | 2 |  | 4
Corporate Segment [Member] | Other revenues [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from contracts with customers |  |  |  | 3 |
Non-operating Revenue [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Revenue from other sources | [1] | (51) | (1) | 1 | 2
Total segment gross revenues |  | (51) | (1) | 1 | 2
Total segment adjusted operating revenues |  | (51) | (1) | 1 | 2
Total net revenues |  | (53) | (2) | (3) | (2)
Non-operating Revenue [Member] | Consolidation, eliminations [Member] |  |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |  |
Total segment adjusted operating revenues |  | $ 2 | $ 1 | $ 4 | $ 4
[1] | Revenues not included in the scope of the revenue from contracts with customers standard. The amounts primarily consist of revenue associated with insurance and annuity products or financial instruments.

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- Definition Amount, excluding tax collected from customer, of revenue from satisfaction of performance obligation by transferring promised good or service to customer. Tax collected from customer is tax assessed by governmental authority that is both imposed on and concurrent with specific revenue-producing transaction, including, but not limited to, sales, use, value added and excise. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 4 -Subparagraph (a) -URI http://asc.fasb.org/extlink&oid=118956577&loc=SL49130543-203045 Reference 2: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 5 -URI http://asc.fasb.org/extlink&oid=118956577&loc=SL49130545-203045 + Details
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