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v3.20.4

Revenue from Contract with Customer Revenue from Contract with Customer (Tables) | 12 Months Ended
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Dec. 31, 2020
Revenue from Contract with Customer [Abstract] |
Disaggregation of Revenue [Table Text Block] | The following tables present revenue disaggregated by segment on an adjusted operating basis with a reconciliation of segment revenues to those reported on the Consolidated Statements of Operations:
| Year Ended December 31, 2020
| Advice & Wealth Management |  | Asset Management |  | Retirement & Protection Solutions |  | Corporate & Other |  | Total Segments |  | Non-operating Revenue |  | Total
| (in millions)
Management and financial advice fees: |  |  |  |  |  |  |  |  |  |  |  |  |
Asset management fees: |  |  |  |  |  |  |  |  |  |  |  |  |
Retail | $ | — |  |  | $ | 1,822 |  |  | $ | — |  |  | $ | — |  |  | $ | 1,822 |  |  | $ | — |  |  | $ | 1,822 |
Institutional | — |  |  | 442 |  |  | — |  |  | — |  |  | 442 |  |  | — |  |  | 442 |
Advisory fees | 3,511 |  |  | — |  |  | — |  |  | — |  |  | 3,511 |  |  | — |  |  | 3,511 |
Financial planning fees | 348 |  |  | — |  |  | — |  |  | — |  |  | 348 |  |  | — |  |  | 348 |
Transaction and other fees | 352 |  |  | 190 |  |  | 62 |  |  | — |  |  | 604 |  |  | — |  |  | 604 |
Total management and financial advice fees | 4,211 |  |  | 2,454 |  |  | 62 |  |  | — |  |  | 6,727 |  |  | — |  |  | 6,727 |
Distribution fees: |  |  |  |  |  |  |  |  |  |  |  |  |
Mutual funds | 737 |  |  | 237 |  |  | — |  |  | — |  |  | 974 |  |  | — |  |  | 974 |
Insurance and annuity | 835 |  |  | 174 |  |  | 363 |  |  | — |  |  | 1,372 |  |  | — |  |  | 1,372 |
Other products | 430 |  |  | — |  |  | — |  |  | — |  |  | 430 |  |  | — |  |  | 430 |
Total distribution fees | 2,002 |  |  | 411 |  |  | 363 |  |  | — |  |  | 2,776 |  |  | — |  |  | 2,776 |
Other revenues | 182 |  |  | 2 |  |  | 6 |  |  | 3 |  |  | 193 |  |  | — |  |  | 193 |
Total revenue from contracts with customers | 6,395 |  |  | 2,867 |  |  | 431 |  |  | 3 |  |  | 9,696 |  |  | — |  |  | 9,696 |
Revenue from other sources (1) | 339 |  |  | 24 |  |  | 2,663 |  |  | 546 |  |  | 3,572 |  |  | 77 |  |  | 3,649 |
Total segment gross revenues | 6,734 |  |  | 2,891 |  |  | 3,094 |  |  | 549 |  |  | 13,268 |  |  | 77 |  |  | 13,345 |
Less: Banking and deposit interest expense | 59 |  |  | — |  |  | — |  |  | 3 |  |  | 62 |  |  | — |  |  | 62 |
Total segment net revenues | 6,675 |  |  | 2,891 |  |  | 3,094 |  |  | 546 |  |  | 13,206 |  |  | 77 |  |  | 13,283 |
Less: Intersegment revenues | 893 |  |  | 53 |  |  | 433 |  |  | (2) |  |  | 1,377 |  |  | 7 |  |  | 1,384 |
Total net revenues | $ | 5,782 |  |  | $ | 2,838 |  |  | $ | 2,661 |  |  | $ | 548 |  |  | $ | 11,829 |  |  | $ | 70 |  |  | $ | 11,899 |
| Year Ended December 31, 2019
| Advice & Wealth Management |  | Asset Management |  | Retirement & Protection Solutions |  | Corporate & Other |  | Total Segments |  | Non-operating Revenue |  | Total
| (in millions)
Management and financial advice fees: |  |  |  |  |  |  |  |  |  |  |  |  |
Asset management fees: |  |  |  |  |  |  |  |  |  |  |  |  |
Retail | $ | — |  |  | $ | 1,783 |  |  | $ | — |  |  | $ | — |  |  | $ | 1,783 |  |  | $ | — |  |  | $ | 1,783 |
Institutional | — |  |  | 495 |  |  | — |  |  | — |  |  | 495 |  |  | — |  |  | 495 |
Advisory fees | 3,156 |  |  | — |  |  | — |  |  | — |  |  | 3,156 |  |  | — |  |  | 3,156 |
Financial planning fees | 330 |  |  | — |  |  | — |  |  | — |  |  | 330 |  |  | — |  |  | 330 |
Transaction and other fees | 355 |  |  | 189 |  |  | 63 |  |  | — |  |  | 607 |  |  | — |  |  | 607 |
Total management and financial advice fees | 3,841 |  |  | 2,467 |  |  | 63 |  |  | — |  |  | 6,371 |  |  | — |  |  | 6,371 |
Distribution fees: |  |  |  |  |  |  |  |  |  |  |  |  |
Mutual funds | 726 |  |  | 237 |  |  | — |  |  | — |  |  | 963 |  |  | — |  |  | 963 |
Insurance and annuity | 875 |  |  | 171 |  |  | 357 |  |  | 6 |  |  | 1,409 |  |  | — |  |  | 1,409 |
Other products | 680 |  |  | — |  |  | — |  |  | — |  |  | 680 |  |  | — |  |  | 680 |
Total distribution fees | 2,281 |  |  | 408 |  |  | 357 |  |  | 6 |  |  | 3,052 |  |  | — |  |  | 3,052 |
Other revenues | 177 |  |  | 4 |  |  | — |  |  | — |  |  | 181 |  |  | — |  |  | 181 |
Total revenue from contracts with customers | 6,299 |  |  | 2,879 |  |  | 420 |  |  | 6 |  |  | 9,604 |  |  | — |  |  | 9,604 |
Revenue from other sources (1) | 436 |  |  | 34 |  |  | 2,703 |  |  | 1,479 |  |  | 4,652 |  |  | 265 |  |  | 4,917 |
Total segment gross revenues | 6,735 |  |  | 2,913 |  |  | 3,123 |  |  | 1,485 |  |  | 14,256 |  |  | 265 |  |  | 14,521 |
Less: Banking and deposit interest expense | 136 |  |  | — |  |  | — |  |  | 8 |  |  | 144 |  |  | — |  |  | 144 |
Total segment net revenues | 6,599 |  |  | 2,913 |  |  | 3,123 |  |  | 1,477 |  |  | 14,112 |  |  | 265 |  |  | 14,377 |
Less: Intersegment revenues | 924 |  |  | 55 |  |  | 429 |  |  | (6) |  |  | 1,402 |  |  | 8 |  |  | 1,410 |
Total net revenues | $ | 5,675 |  |  | $ | 2,858 |  |  | $ | 2,694 |  |  | $ | 1,483 |  |  | $ | 12,710 |  |  | $ | 257 |  |  | $ | 12,967 |
| Year Ended December 31, 2018
| Advice & Wealth Management |  | Asset Management |  | Retirement & Protection Solutions |  | Corporate & Other |  | Total Segments |  | Non-operating Revenue |  | Total
| (in millions)
Management and financial advice fees: |  |  |  |  |  |  |  |  |  |  |  |  |
Asset management fees: |  |  |  |  |  |  |  |  |  |  |  |  |
Retail | $ | — |  |  | $ | 1,874 |  |  | $ | — |  |  | $ | — |  |  | $ | 1,874 |  |  | $ | — |  |  | $ | 1,874 |
Institutional | — |  |  | 453 |  |  | — |  |  | — |  |  | 453 |  |  | — |  |  | 453 |
Advisory fees | 2,865 |  |  | — |  |  | — |  |  | — |  |  | 2,865 |  |  | — |  |  | 2,865 |
Financial planning fees | 318 |  |  | — |  |  | — |  |  | — |  |  | 318 |  |  | — |  |  | 318 |
Transaction and other fees | 355 |  |  | 190 |  |  | 65 |  |  | — |  |  | 610 |  |  | — |  |  | 610 |
Total management and financial advice fees | 3,538 |  |  | 2,517 |  |  | 65 |  |  | — |  |  | 6,120 |  |  | — |  |  | 6,120 |
Distribution fees: |  |  |  |  |  |  |  |  |  |  |  |  |
Mutual funds | 729 |  |  | 260 |  |  | — |  |  | — |  |  | 989 |  |  | — |  |  | 989 |
Insurance and annuity | 890 |  |  | 173 |  |  | 360 |  |  | 7 |  |  | 1,430 |  |  | — |  |  | 1,430 |
Other products | 622 |  |  | — |  |  | — |  |  | — |  |  | 622 |  |  | — |  |  | 622 |
Total distribution fees | 2,241 |  |  | 433 |  |  | 360 |  |  | 7 |  |  | 3,041 |  |  | — |  |  | 3,041 |
Other revenues | 171 |  |  | 3 |  |  | 1 |  |  | — |  |  | 175 |  |  | — |  |  | 175 |
Total revenue from contracts with customers | 5,950 |  |  | 2,953 |  |  | 426 |  |  | 7 |  |  | 9,336 |  |  | — |  |  | 9,336 |
Revenue from other sources (1) | 328 |  |  | 58 |  |  | 2,741 |  |  | 1,740 |  |  | 4,867 |  |  | 158 |  |  | 5,025 |
Total segment gross revenues | 6,278 |  |  | 3,011 |  |  | 3,167 |  |  | 1,747 |  |  | 14,203 |  |  | 158 |  |  | 14,361 |
Less: Banking and deposit interest expense | 89 |  |  | — |  |  | — |  |  | 6 |  |  | 95 |  |  | — |  |  | 95 |
Total segment net revenues | 6,189 |  |  | 3,011 |  |  | 3,167 |  |  | 1,741 |  |  | 14,108 |  |  | 158 |  |  | 14,266 |
Less: Intersegment revenues | 952 |  |  | 50 |  |  | 417 |  |  | (5) |  |  | 1,414 |  |  | 17 |  |  | 1,431 |
Total net revenues | $ | 5,237 |  |  | $ | 2,961 |  |  | $ | 2,750 |  |  | $ | 1,746 |  |  | $ | 12,694 |  |  | $ | 141 |  |  | $ | 12,835 |
(1) Revenues not included in the scope of the revenue from contracts with customers standard. The amounts primarily consist of revenue associated with insurance and annuity products or financial instruments.

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- Definition Tabular disclosure of disaggregation of revenue into categories depicting how nature, amount, timing, and uncertainty of revenue and cash flows are affected by economic factor. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 5 -URI http://asc.fasb.org/extlink&oid=121604090&loc=SL49130545-203045 + Details
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