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Financing Receivables | 12 Months Ended
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Dec. 31, 2023
Receivables [Abstract] |
Financing Receivables | Financing Receivables Financing receivables are comprised of commercial loans, consumer loans and deposit receivables. See Note 2 for information regarding the Company’s accounting policies related to financing receivables and the allowance for credit losses. Allowance for Credit Losses The following table presents a rollforward of the allowance for credit losses:
| Commercial Loans |  | Consumer Loans |  | Total
(in millions)
Balance at January 1, 2021 | $ | 66 |  |  | $ | 2 |  |  | $ | 68 |
Provisions | (13) |  |  | 2 |  |  | (11) |
Charge-offs | (8) |  |  | (2) |  |  | (10) |
Recoveries | — |  |  | 1 |  |  | 1 |
Other | 2 |  |  | — |  |  | 2 |
Balance at December 31, 2021 | 47 |  |  | 3 |  |  | 50 |
Provisions | 10 |  |  | 3 |  |  | 13 |
Charge-offs | (3) |  |  | (1) |  |  | (4) |
Balance at December 31, 2022 | 54 |  |  | 5 |  |  | 59 |
Provisions | 2 |  |  | 6 |  |  | 8 |
Charge-offs | (2) |  |  | (2) |  |  | (4) |
Balance at December 31, 2023 | $ | 54 |  |  | $ | 9 |  |  | $ | 63 |
The decrease in the allowance for credit losses provision for commercial loans in 2021 reflected the sale of certain commercial mortgage loans and syndicated loans in conjunction with the fixed deferred and payout annuity reinsurance transaction in 2021. As of December 31, 2023 and 2022, accrued interest on commercial loans was $19 million and $17 million, respectively, and is recorded in Receivables and excluded from the amortized cost basis of commercial loans. Purchases and Sales There were no commercial mortgage loans sold for the years ended December 31, 2023 and 2022. During the year ended December 31, 2021, the Company sold $746 million of commercial mortgage loans. During the years ended December 31, 2023, 2022 and 2021, the Company purchased $21 million, $67 million and $37 million, respectively, of syndicated loans, and sold $4 million, $1 million and $354 million, respectively, of syndicated loans. During the years ended December 31, 2023, 2022 and 2021, the Company purchased $202 million, $72 million and $33 million, respectively, of residential mortgage loans. The Company has not acquired any loans with deteriorated credit quality as of the acquisition date. Credit Quality Information Nonperforming loans were $12 million and $11 million as of December 31, 2023 and 2022, respectively. All other loans were considered to be performing. Commercial Loans Commercial Mortgage Loans The Company reviews the credit worthiness of the borrower and the performance of the underlying properties in order to determine the risk of loss on commercial mortgage loans. Loan-to-value ratio is the primary credit quality indicator included in this review. Based on this review, the commercial mortgage loans are assigned an internal risk rating, which management updates when credit risk changes. Commercial mortgage loans which management has assigned its highest risk rating were less than 1% of total commercial mortgage loans as of both December 31, 2023 and 2022. Loans with the highest risk rating represent distressed loans which the Company has identified as impaired or expects to become delinquent or enter into foreclosure within the next six months. There were no commercial mortgage loans past due as of both December 31, 2023 and 2022. The tables below present the amortized cost basis of commercial mortgage loans by the year of origination and loan-to-value ratio:
|  | December 31, 2023
Loan-to-Value Ratio |  | 2023 |  | 2022 |  | 2021 |  | 2020 |  | 2019 |  | Prior |  | Total
| (in millions)
> 100% |  | $ | — |  |  | $ | — |  |  | $ | — |  |  | $ | — |  |  | $ | 2 |  |  | $ | 22 |  |  | $ | 24 |
80% - 100% |  | — |  |  | 5 |  |  | — |  |  | 2 |  |  | 11 |  |  | 50 |  |  | 68 |
60% - 80% |  | 59 |  |  | 26 |  |  | 6 |  |  | 14 |  |  | 40 |  |  | 106 |  |  | 251 |
40% - 60% |  | 8 |  |  | 47 |  |  | 133 |  |  | 53 |  |  | 70 |  |  | 348 |  |  | 659 |
< 40% |  | 10 |  |  | 32 |  |  | 49 |  |  | 40 |  |  | 80 |  |  | 619 |  |  | 830 |
Total |  | $ | 77 |  |  | $ | 110 |  |  | $ | 188 |  |  | $ | 109 |  |  | $ | 203 |  |  | $ | 1,145 |  |  | $ | 1,832 |
|  | December 31, 2022
Loan-to-Value Ratio |  | 2022 |  | 2021 |  | 2020 |  | 2019 |  | 2018 |  | Prior |  | Total
| (in millions)
> 100% |  | $ | — |  |  | $ | — |  |  | $ | 2 |  |  | $ | 2 |  |  | $ | 3 |  |  | $ | 39 |  |  | $ | 46 |
80% - 100% |  | 7 |  |  | 9 |  |  | 2 |  |  | 20 |  |  | 8 |  |  | 29 |  |  | 75 |
60% - 80% |  | 39 |  |  | 87 |  |  | 17 |  |  | 52 |  |  | 9 |  |  | 107 |  |  | 311 |
40% - 60% |  | 48 |  |  | 89 |  |  | 69 |  |  | 90 |  |  | 57 |  |  | 435 |  |  | 788 |
< 40% |  | 18 |  |  | 12 |  |  | 30 |  |  | 46 |  |  | 85 |  |  | 471 |  |  | 662 |
Total |  | $ | 112 |  |  | $ | 197 |  |  | $ | 120 |  |  | $ | 210 |  |  | $ | 162 |  |  | $ | 1,081 |  |  | $ | 1,882 |
Loan-to-value ratio is based on income and expense data provided by borrowers at least annually and long-term capitalization rate assumptions based on property type. For the year ended December 31, 2023, write-offs of commercial mortgage loans were not material. In addition, the Company reviews the concentrations of credit risk by region and property type. Concentrations of credit risk of commercial mortgage loans by U.S. region were as follows:
| Loans |  | Percentage
December 31, | December 31,
2023 |  | 2022 | 2023 |  | 2022
(in millions) |  |  |
East North Central | $ | 189 |  |  | $ | 201 |  |  | 10 | % |  | 11 | %
East South Central | 52 |  |  | 54 |  |  | 3 |  |  | 3 |
Middle Atlantic | 112 |  |  | 114 |  |  | 6 |  |  | 6 |
Mountain | 138 |  |  | 129 |  |  | 8 |  |  | 7 |
New England | 28 |  |  | 23 |  |  | 2 |  |  | 1 |
Pacific | 624 |  |  | 638 |  |  | 34 |  |  | 34 |
South Atlantic | 465 |  |  | 479 |  |  | 25 |  |  | 25 |
West North Central | 109 |  |  | 120 |  |  | 6 |  |  | 6 |
West South Central | 115 |  |  | 124 |  |  | 6 |  |  | 7 |
Total | $ | 1,832 |  |  | $ | 1,882 |  |  | 100 | % |  | 100 | %
Concentrations of credit risk of commercial mortgage loans by property type were as follows:
| Loans |  | Percentage
December 31, |  | December 31,
2023 |  | 2022 |  | 2023 |  | 2022
(in millions) |  |  |  |
Apartments | $ | 485 |  |  | $ | 495 |  |  | 26 | % |  | 26 | %
Hotel | 13 |  |  | 14 |  |  | 1 |  |  | 1 |
Industrial | 317 |  |  | 321 |  |  | 17 |  |  | 17 |
Mixed use | 64 |  |  | 66 |  |  | 4 |  |  | 4 |
Office | 241 |  |  | 259 |  |  | 13 |  |  | 14 |
Retail | 561 |  |  | 594 |  |  | 31 |  |  | 31 |
Other | 151 |  |  | 133 |  |  | 8 |  |  | 7 |
Total | $ | 1,832 |  |  | $ | 1,882 |  |  | 100 | % |  | 100 | %
Syndicated Loans The investment in syndicated loans as of December 31, 2023 and 2022 was $145 million and $175 million, respectively. The Company’s syndicated loan portfolio is diversified across industries and issuers. Syndicated loans past due were not material as of December 31, 2023 and no syndicated loans were past due as of December 31, 2022. The Company assigns an internal risk rating to each syndicated loan in its portfolio ranging from 1 through 5, with 5 reflecting the lowest quality. For the year ended December 31, 2023, write-offs of syndicated loans were not material. The tables below present the amortized cost basis of syndicated loans by origination year and internal risk rating:
|  | December 31, 2023
Internal Risk Rating |  | 2023 |  | 2022 |  | 2021 |  | 2020 |  | 2019 |  | Prior |  | Total
| (in millions)
Risk 5 |  | $ | — |  |  | $ | 1 |  |  | $ | — |  |  | $ | — |  |  | $ | — |  |  | $ | — |  |  | $ | 1 |
Risk 4 |  | — |  |  | — |  |  | — |  |  | 1 |  |  | 2 |  |  | — |  |  | 3 |
Risk 3 |  | 2 |  |  | — |  |  | 12 |  |  | 2 |  |  | 2 |  |  | 10 |  |  | 28 |
Risk 2 |  | 26 |  |  | 3 |  |  | 17 |  |  | 5 |  |  | 11 |  |  | 2 |  |  | 64 |
Risk 1 |  | 14 |  |  | 5 |  |  | 15 |  |  | 3 |  |  | 10 |  |  | 2 |  |  | 49 |
Total |  | $ | 42 |  |  | $ | 9 |  |  | $ | 44 |  |  | $ | 11 |  |  | $ | 25 |  |  | $ | 14 |  |  | $ | 145 |
|  | December 31, 2022
Internal Risk Rating |  | 2022 |  | 2021 |  | 2020 |  | 2019 |  | 2018 |  | Prior |  | Total
| (in millions)
Risk 5 |  | $ | 1 |  |  | $ | — |  |  | $ | — |  |  | $ | — |  |  | $ | — |  |  | $ | — |  |  | $ | 1 |
Risk 4 |  | — |  |  | — |  |  | — |  |  | 2 |  |  | — |  |  | 2 |  |  | 4 |
Risk 3 |  | — |  |  | 9 |  |  | 1 |  |  | 6 |  |  | 5 |  |  | 8 |  |  | 29 |
Risk 2 |  | 8 |  |  | 21 |  |  | 7 |  |  | 12 |  |  | 5 |  |  | 28 |  |  | 81 |
Risk 1 |  | 6 |  |  | 9 |  |  | 4 |  |  | 6 |  |  | 13 |  |  | 22 |  |  | 60 |
Total |  | $ | 15 |  |  | $ | 39 |  |  | $ | 12 |  |  | $ | 26 |  |  | $ | 23 |  |  | $ | 60 |  |  | $ | 175 |
Financial Advisor Loans The Company offers loans to financial advisors for transitional cost assistance and practice operations. Repayment of the loan is highly dependent on the retention of the financial advisor. In the event a financial advisor is no longer affiliated with the Company, any unpaid balances become immediately due. Accordingly, the primary risk factor for advisor loans is termination status. The allowance for credit losses related to loans to advisors that have terminated their relationship with the Company was $7 million and $6 million as of December 31, 2023 and 2022, respectively. For the year ended December 31, 2023, write-offs of advisor loans were not material. The tables below present the amortized cost basis of advisor loans by origination year and termination status:
|  | December 31, 2023
Termination Status |  | 2023 |  | 2022 |  | 2021 |  | 2020 |  | 2019 |  | Prior |  | Total
| (in millions)
Active |  | $ | 395 |  |  | $ | 310 |  |  | $ | 151 |  |  | $ | 107 |  |  | $ | 79 |  |  | $ | 157 |  |  | $ | 1,199 |
Terminated |  | — |  |  | 2 |  |  | 1 |  |  | 1 |  |  | 4 |  |  | 4 |  |  | 12 |
Total |  | $ | 395 |  |  | $ | 312 |  |  | $ | 152 |  |  | $ | 108 |  |  | $ | 83 |  |  | $ | 161 |  |  | $ | 1,211 |
|  | December 31, 2022
Termination Status |  | 2022 |  | 2021 |  | 2020 |  | 2019 |  | 2018 |  | Prior |  | Total
| (in millions)
Active |  | $ | 359 |  |  | $ | 178 |  |  | $ | 133 |  |  | $ | 99 |  |  | $ | 76 |  |  | $ | 158 |  |  | $ | 1,003 |
Terminated |  | — |  |  | 1 |  |  | 1 |  |  | 2 |  |  | 1 |  |  | 5 |  |  | 10 |
Total |  | $ | 359 |  |  | $ | 179 |  |  | $ | 134 |  |  | $ | 101 |  |  | $ | 77 |  |  | $ | 163 |  |  | $ | 1,013 |
Consumer Loans Residential Mortgage Loans The Company reviews the credit worthiness of the borrower in order to determine the risk of loss on residential mortgage loans. Geographic location and FICO scores are the primary credit quality indicators included in the model that projects the Company’s risk of credit loss over the life of the residential mortgage loan portfolio. Delinquency rates are measured based on the number of days past due. Residential mortgage loans over 30 days past due were $2 million and $3 million as of December 31, 2023 and 2022, respectively. For the year end December 31, 2023, write-offs of residential mortgage loans were not material. The tables below present the amortized cost basis of residential mortgage loans by year of origination and FICO score:
FICO Score | December 31, 2023
2023 |  | 2022 |  | 2021 |  | 2020 |  |  |  |  |  | Total
(in millions)
> 810 | $ | 9 |  |  | $ | 3 |  |  | $ | 2 |  |  | $ | — |  |  |  |  |  |  | $ | 14 |
780 - 809 | 65 |  |  | 29 |  |  | 8 |  |  | 6 |  |  |  |  |  |  | 108 |
740 - 779 | 80 |  |  | 26 |  |  | 8 |  |  | 6 |  |  |  |  |  |  | 120 |
720 - 739 | 15 |  |  | 6 |  |  | 4 |  |  | 1 |  |  |  |  |  |  | 26 |
700 - 719 | 8 |  |  | 5 |  |  | 4 |  |  | 1 |  |  |  |  |  |  | 18 |
< 699 | 7 |  |  | 4 |  |  | 3 |  |  | — |  |  |  |  |  |  | 14 |
Total | $ | 184 |  |  | $ | 73 |  |  | $ | 29 |  |  | $ | 14 |  |  |  |  |  |  | $ | 300 |
FICO Score | December 31, 2022
2022 |  | 2021 |  | 2020 |  |  |  |  |  |  |  | Total
(in millions)
> 810 | $ | 2 |  |  | $ | 2 |  |  | $ | 1 |  |  |  |  |  |  |  |  | $ | 5 |
780 - 809 | 30 |  |  | 9 |  |  | 7 |  |  |  |  |  |  |  |  | 46 |
740 - 779 | 24 |  |  | 9 |  |  | 6 |  |  |  |  |  |  |  |  | 39 |
720 - 739 | 5 |  |  | 5 |  |  | — |  |  |  |  |  |  |  |  | 10 |
700 - 719 | 6 |  |  | 3 |  |  | 1 |  |  |  |  |  |  |  |  | 10 |
< 699 | 4 |  |  | 3 |  |  | — |  |  |  |  |  |  |  |  | 7 |
Total | $ | 71 |  |  | $ | 31 |  |  | $ | 15 |  |  |  |  |  |  |  |  | $ | 117 |
The table below presents the concentrations of credit risk of residential mortgage loans by U.S. region:
| Loans |  | Percentage
| December 31, |  | December 31,
2023 |  | 2022 |  | 2023 |  | 2022
(in millions) |  |  |  |
Minnesota | $ | 178 |  |  | $ | 82 |  |  | 59 | % |  | 70 | %
Other U.S. States | 122 |  |  | 35 |  |  | 41 |  |  | 30 |
Total | $ | 300 |  |  | $ | 117 |  |  | 100 | % |  | 100 | %
Credit Card Receivables The credit cards are co-branded with Ameriprise Financial, Inc. and issued to the Company’s customers by a third party. FICO scores and delinquency rates are the primary credit quality indicators for the credit card portfolio. Delinquency rates are measured based on the number of days past due. Credit card receivables over 30 days past due were 2% and 1% of total credit card receivables as of December 31, 2023 and 2022, respectively. The table below presents the amortized cost basis of credit card receivables by FICO score:
FICO Score | December 31,
2023 |  | 2022
(in millions)
> 800 | $ | 32 |  |  | $ | 32 |
750 - 799 | 28 |  |  | 27 |
700 - 749 | 30 |  |  | 28 |
650 - 699 | 19 |  |  | 17 |
< 650 | 8 |  |  | 6 |
Total | $ | 117 |  |  | $ | 110 |
Policy Loans Policy loans do not exceed the cash surrender value at origination. As there is minimal risk of loss related to policy loans, there is no allowance for credit losses. Margin Loans The margin loans balance was $1.1 billion and $1.2 billion as of December 31, 2023 and 2022, respectively. The Company monitors collateral supporting margin loans and requests additional collateral when necessary in order to mitigate the risk of loss. As of both December 31, 2023 and 2022, there was no allowance for credit losses on margin loans. Pledged Asset Lines of Credit The pledged asset lines of credit balance was $537 million and $589 million as of December 31, 2023 and 2022, respectively. The Company monitors collateral supporting pledged asset lines of credit and requests additional collateral when necessary in order to mitigate the risk of loss. As of both December 31, 2023 and 2022, there was no allowance for credit losses on pledged asset lines of credit. Deposit Receivables Deposit receivables were $6.5 billion and $7.4 billion as of December 31, 2023 and 2022, respectively. Deposit receivables are collateralized by the fair value of the assets held in trusts. Based on management’s evaluation of the collateral value relative to the deposit receivables, the allowance for credit losses for deposit receivables was not material as of both December 31, 2023 and 2022. Modifications with Borrowers Experiencing Financial Difficulty Modifications of financing receivables with borrowers experiencing financial difficulty by the Company were not material during the year ended December 31, 2023.

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