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Revenue from Contracts with Customers - Disaggregated Revenue (Details) - USD ($) $ in Millions | 3 Months Ended | 6 Months Ended
--- | --- | ---
Jun. 30, 2024 | Jun. 30, 2023 | Jun. 30, 2024 | Jun. 30, 2023
Revenue disaggregated by segment |  |  |  |
Total revenues | $ 4,392 | $ 4,007 | $ 8,717 | $ 7,852
Banking and deposit interest expense | (172) | (131) | (351) | (234)
Total net revenues | 4,220 | 3,876 | 8,366 | 7,618
Management and financial advice fees |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 2,456 | 2,199 | 4,855 | 4,336
Distribution fees |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 505 | 482 | 1,011 | 999
Reportable segments |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 3,177 | 2,870 | 6,281 | 5,700
Revenue from other sources | 1,533 | 1,421 | 3,064 | 2,712
Total revenues | 4,710 | 4,291 | 9,345 | 8,412
Banking and deposit interest expense | (179) | (134) | (366) | (241)
Total net revenues | 4,531 | 4,157 | 8,979 | 8,171
Reportable segments | Management and financial advice fees |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 2,322 | 2,063 | 4,584 | 4,067
Reportable segments | Asset Management: Retail |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 522 | 490 | 1,052 | 981
Reportable segments | Asset Management: Institutional |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 161 | 157 | 320 | 309
Reportable segments | Advisory fees |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 1,361 | 1,154 | 2,664 | 2,263
Reportable segments | Financial planning fees |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 110 | 104 | 222 | 205
Reportable segments | Transaction and other fees |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 168 | 158 | 326 | 309
Reportable segments | Distribution fees |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 788 | 741 | 1,565 | 1,504
Reportable segments | Mutual funds |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 255 | 230 | 507 | 457
Reportable segments | Insurance and annuity |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 384 | 343 | 754 | 672
Reportable segments | Off-balance sheet brokerage cash |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 40 | 84 | 90 | 210
Reportable segments | Other products |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 109 | 84 | 214 | 165
Reportable segments | Other revenues |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 67 | 66 | 132 | 129
Reportable segments | Advice & Wealth Management |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 2,245 | 1,982 | 4,412 | 3,932
Revenue from other sources | 571 | 492 | 1,143 | 910
Total revenues | 2,816 | 2,474 | 5,555 | 4,842
Banking and deposit interest expense | (172) | (131) | (351) | (234)
Total net revenues | 2,644 | 2,343 | 5,204 | 4,608
Reportable segments | Advice & Wealth Management | Management and financial advice fees |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 1,571 | 1,354 | 3,080 | 2,653
Reportable segments | Advice & Wealth Management | Asset Management: Retail |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 0 | 0 | 0 | 0
Reportable segments | Advice & Wealth Management | Asset Management: Institutional |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 0 | 0 | 0 | 0
Reportable segments | Advice & Wealth Management | Advisory fees |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 1,361 | 1,154 | 2,664 | 2,263
Reportable segments | Advice & Wealth Management | Financial planning fees |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 110 | 104 | 222 | 205
Reportable segments | Advice & Wealth Management | Transaction and other fees |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 100 | 96 | 194 | 185
Reportable segments | Advice & Wealth Management | Distribution fees |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 608 | 569 | 1,206 | 1,162
Reportable segments | Advice & Wealth Management | Mutual funds |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 199 | 179 | 395 | 354
Reportable segments | Advice & Wealth Management | Insurance and annuity |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 260 | 222 | 507 | 433
Reportable segments | Advice & Wealth Management | Off-balance sheet brokerage cash |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 40 | 84 | 90 | 210
Reportable segments | Advice & Wealth Management | Other products |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 109 | 84 | 214 | 165
Reportable segments | Advice & Wealth Management | Other revenues |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 66 | 59 | 126 | 117
Reportable segments | Asset Management |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 831 | 792 | 1,670 | 1,578
Revenue from other sources | 17 | 16 | 33 | 29
Total revenues | 848 | 808 | 1,703 | 1,607
Banking and deposit interest expense | 0 | 0 | 0 | 0
Total net revenues | 848 | 808 | 1,703 | 1,607
Reportable segments | Asset Management | Management and financial advice fees |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 735 | 695 | 1,474 | 1,386
Reportable segments | Asset Management | Asset Management: Retail |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 522 | 490 | 1,052 | 981
Reportable segments | Asset Management | Asset Management: Institutional |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 161 | 157 | 320 | 309
Reportable segments | Asset Management | Advisory fees |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 0 | 0 | 0 | 0
Reportable segments | Asset Management | Financial planning fees |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 0 | 0 | 0 | 0
Reportable segments | Asset Management | Transaction and other fees |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 52 | 48 | 102 | 96
Reportable segments | Asset Management | Distribution fees |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 96 | 90 | 191 | 180
Reportable segments | Asset Management | Mutual funds |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 56 | 51 | 112 | 103
Reportable segments | Asset Management | Insurance and annuity |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 40 | 39 | 79 | 77
Reportable segments | Asset Management | Off-balance sheet brokerage cash |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 0 | 0 | 0 | 0
Reportable segments | Asset Management | Other products |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 0 | 0 | 0 | 0
Reportable segments | Asset Management | Other revenues |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 0 | 7 | 5 | 12
Reportable segments | Retirement & Protection Solutions |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 100 | 96 | 198 | 190
Revenue from other sources | 828 | 762 | 1,642 | 1,492
Total revenues | 928 | 858 | 1,840 | 1,682
Banking and deposit interest expense | 0 | 0 | 0 | 0
Total net revenues | 928 | 858 | 1,840 | 1,682
Reportable segments | Retirement & Protection Solutions | Management and financial advice fees |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 16 | 14 | 30 | 28
Reportable segments | Retirement & Protection Solutions | Asset Management: Retail |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 0 | 0 | 0 | 0
Reportable segments | Retirement & Protection Solutions | Asset Management: Institutional |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 0 | 0 | 0 | 0
Reportable segments | Retirement & Protection Solutions | Advisory fees |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 0 | 0 | 0 | 0
Reportable segments | Retirement & Protection Solutions | Financial planning fees |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 0 | 0 | 0 | 0
Reportable segments | Retirement & Protection Solutions | Transaction and other fees |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 16 | 14 | 30 | 28
Reportable segments | Retirement & Protection Solutions | Distribution fees |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 84 | 82 | 168 | 162
Reportable segments | Retirement & Protection Solutions | Mutual funds |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 0 | 0 | 0 | 0
Reportable segments | Retirement & Protection Solutions | Insurance and annuity |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 84 | 82 | 168 | 162
Reportable segments | Retirement & Protection Solutions | Off-balance sheet brokerage cash |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 0 | 0 | 0 | 0
Reportable segments | Retirement & Protection Solutions | Other products |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 0 | 0 | 0 | 0
Reportable segments | Retirement & Protection Solutions | Other revenues |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 0 | 0 | 0 | 0
Reportable segments | Corporate & Other |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 1 | 0 | 1 | 0
Revenue from other sources | 117 | 151 | 246 | 281
Total revenues | 118 | 151 | 247 | 281
Banking and deposit interest expense | (7) | (3) | (15) | (7)
Total net revenues | 111 | 148 | 232 | 274
Reportable segments | Corporate & Other | Management and financial advice fees |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 0 | 0 | 0 | 0
Reportable segments | Corporate & Other | Asset Management: Retail |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 0 | 0 | 0 | 0
Reportable segments | Corporate & Other | Asset Management: Institutional |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 0 | 0 | 0 | 0
Reportable segments | Corporate & Other | Advisory fees |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 0 | 0 | 0 | 0
Reportable segments | Corporate & Other | Financial planning fees |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 0 | 0 | 0 | 0
Reportable segments | Corporate & Other | Transaction and other fees |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 0 | 0 | 0 | 0
Reportable segments | Corporate & Other | Distribution fees |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 0 | 0 | 0 | 0
Reportable segments | Corporate & Other | Mutual funds |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 0 | 0 | 0 | 0
Reportable segments | Corporate & Other | Insurance and annuity |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 0 | 0 | 0 | 0
Reportable segments | Corporate & Other | Off-balance sheet brokerage cash |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 0 | 0 | 0 | 0
Reportable segments | Corporate & Other | Other products |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 0 | 0 | 0 | 0
Reportable segments | Corporate & Other | Other revenues |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 1 | 0 | 1 | 0
Non-operating |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from other sources | 51 | 53 | 100 | 100
Total revenues | 51 | 53 | 100 | 100
Total net revenues | 51 | 53 | 100 | 100
Operating segments and non-operating |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from other sources | 1,584 | 1,474 | 3,164 | 2,812
Total revenues | 4,761 | 4,344 | 9,445 | 8,512
Total net revenues | 4,582 | 4,210 | 9,079 | 8,271
Intersegment eliminations |  |  |  |
Revenue disaggregated by segment |  |  |  |
Total net revenues | (360) | (331) | (708) | (647)
Intersegment eliminations | Advice & Wealth Management |  |  |  |
Revenue disaggregated by segment |  |  |  |
Total net revenues | (236) | (211) | (461) | (412)
Intersegment eliminations | Asset Management |  |  |  |
Revenue disaggregated by segment |  |  |  |
Total net revenues | (23) | (19) | (47) | (36)
Intersegment eliminations | Retirement & Protection Solutions |  |  |  |
Revenue disaggregated by segment |  |  |  |
Total net revenues | (108) | (104) | (214) | (206)
Intersegment eliminations | Corporate & Other |  |  |  |
Revenue disaggregated by segment |  |  |  |
Total net revenues | 7 | 3 | 14 | 7
Segment reconciling items |  |  |  |
Revenue disaggregated by segment |  |  |  |
Total net revenues | (2) | (3) | (5) | (6)
Eliminations and reconciling items |  |  |  |
Revenue disaggregated by segment |  |  |  |
Total net revenues | (362) | (334) | (713) | (653)
Operating segments excluding intersegment elimination |  |  |  |
Revenue disaggregated by segment |  |  |  |
Total net revenues | 4,171 | 3,826 | 8,271 | 7,524
Operating segments excluding intersegment elimination | Advice & Wealth Management |  |  |  |
Revenue disaggregated by segment |  |  |  |
Total net revenues | 2,408 | 2,132 | 4,743 | 4,196
Operating segments excluding intersegment elimination | Asset Management |  |  |  |
Revenue disaggregated by segment |  |  |  |
Total net revenues | 825 | 789 | 1,656 | 1,571
Operating segments excluding intersegment elimination | Retirement & Protection Solutions |  |  |  |
Revenue disaggregated by segment |  |  |  |
Total net revenues | 820 | 754 | 1,626 | 1,476
Operating segments excluding intersegment elimination | Corporate & Other |  |  |  |
Revenue disaggregated by segment |  |  |  |
Total net revenues | 118 | 151 | 246 | 281
Corporate and reconciling items |  |  |  |
Revenue disaggregated by segment |  |  |  |
Total net revenues | $ 49 | $ 50 | $ 95 | $ 94

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- Definition Amount of revenue recognized from goods sold, services rendered, insurance premiums, or other activities that constitute an earning process. 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