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Revenue from Contracts with Customers - Disaggregated Revenue (Details) - USD ($)
$ in Millions
 3 Months Ended 6 Months Ended
Jun. 30, 2024
Jun. 30, 2023
Jun. 30, 2024
Jun. 30, 2023
Revenue disaggregated by segment        
Total revenues $ 4,392 $ 4,007 $ 8,717 $ 7,852
Banking and deposit interest expense (172) (131) (351) (234)
Total net revenues 4,220 3,876 8,366 7,618
Management and financial advice fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 2,456 2,199 4,855 4,336
Distribution fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 505 482 1,011 999
Reportable segments        
Revenue disaggregated by segment        
Revenue from contracts with customers 3,177 2,870 6,281 5,700
Revenue from other sources 1,533 1,421 3,064 2,712
Total revenues 4,710 4,291 9,345 8,412
Banking and deposit interest expense (179) (134) (366) (241)
Total net revenues 4,531 4,157 8,979 8,171
Reportable segments | Management and financial advice fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 2,322 2,063 4,584 4,067
Reportable segments | Asset Management: Retail        
Revenue disaggregated by segment        
Revenue from contracts with customers 522 490 1,052 981
Reportable segments | Asset Management: Institutional        
Revenue disaggregated by segment        
Revenue from contracts with customers 161 157 320 309
Reportable segments | Advisory fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 1,361 1,154 2,664 2,263
Reportable segments | Financial planning fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 110 104 222 205
Reportable segments | Transaction and other fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 168 158 326 309
Reportable segments | Distribution fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 788 741 1,565 1,504
Reportable segments | Mutual funds        
Revenue disaggregated by segment        
Revenue from contracts with customers 255 230 507 457
Reportable segments | Insurance and annuity        
Revenue disaggregated by segment        
Revenue from contracts with customers 384 343 754 672
Reportable segments | Off-balance sheet brokerage cash        
Revenue disaggregated by segment        
Revenue from contracts with customers 40 84 90 210
Reportable segments | Other products        
Revenue disaggregated by segment        
Revenue from contracts with customers 109 84 214 165
Reportable segments | Other revenues        
Revenue disaggregated by segment        
Revenue from contracts with customers 67 66 132 129
Reportable segments | Advice & Wealth Management        
Revenue disaggregated by segment        
Revenue from contracts with customers 2,245 1,982 4,412 3,932
Revenue from other sources 571 492 1,143 910
Total revenues 2,816 2,474 5,555 4,842
Banking and deposit interest expense (172) (131) (351) (234)
Total net revenues 2,644 2,343 5,204 4,608
Reportable segments | Advice & Wealth Management | Management and financial advice fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 1,571 1,354 3,080 2,653
Reportable segments | Advice & Wealth Management | Asset Management: Retail        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Advice & Wealth Management | Asset Management: Institutional        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Advice & Wealth Management | Advisory fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 1,361 1,154 2,664 2,263
Reportable segments | Advice & Wealth Management | Financial planning fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 110 104 222 205
Reportable segments | Advice & Wealth Management | Transaction and other fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 100 96 194 185
Reportable segments | Advice & Wealth Management | Distribution fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 608 569 1,206 1,162
Reportable segments | Advice & Wealth Management | Mutual funds        
Revenue disaggregated by segment        
Revenue from contracts with customers 199 179 395 354
Reportable segments | Advice & Wealth Management | Insurance and annuity        
Revenue disaggregated by segment        
Revenue from contracts with customers 260 222 507 433
Reportable segments | Advice & Wealth Management | Off-balance sheet brokerage cash        
Revenue disaggregated by segment        
Revenue from contracts with customers 40 84 90 210
Reportable segments | Advice & Wealth Management | Other products        
Revenue disaggregated by segment        
Revenue from contracts with customers 109 84 214 165
Reportable segments | Advice & Wealth Management | Other revenues        
Revenue disaggregated by segment        
Revenue from contracts with customers 66 59 126 117
Reportable segments | Asset Management        
Revenue disaggregated by segment        
Revenue from contracts with customers 831 792 1,670 1,578
Revenue from other sources 17 16 33 29
Total revenues 848 808 1,703 1,607
Banking and deposit interest expense 0 0 0 0
Total net revenues 848 808 1,703 1,607
Reportable segments | Asset Management | Management and financial advice fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 735 695 1,474 1,386
Reportable segments | Asset Management | Asset Management: Retail        
Revenue disaggregated by segment        
Revenue from contracts with customers 522 490 1,052 981
Reportable segments | Asset Management | Asset Management: Institutional        
Revenue disaggregated by segment        
Revenue from contracts with customers 161 157 320 309
Reportable segments | Asset Management | Advisory fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Asset Management | Financial planning fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Asset Management | Transaction and other fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 52 48 102 96
Reportable segments | Asset Management | Distribution fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 96 90 191 180
Reportable segments | Asset Management | Mutual funds        
Revenue disaggregated by segment        
Revenue from contracts with customers 56 51 112 103
Reportable segments | Asset Management | Insurance and annuity        
Revenue disaggregated by segment        
Revenue from contracts with customers 40 39 79 77
Reportable segments | Asset Management | Off-balance sheet brokerage cash        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Asset Management | Other products        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Asset Management | Other revenues        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 7 5 12
Reportable segments | Retirement & Protection Solutions        
Revenue disaggregated by segment        
Revenue from contracts with customers 100 96 198 190
Revenue from other sources 828 762 1,642 1,492
Total revenues 928 858 1,840 1,682
Banking and deposit interest expense 0 0 0 0
Total net revenues 928 858 1,840 1,682
Reportable segments | Retirement & Protection Solutions | Management and financial advice fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 16 14 30 28
Reportable segments | Retirement & Protection Solutions | Asset Management: Retail        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Retirement & Protection Solutions | Asset Management: Institutional        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Retirement & Protection Solutions | Advisory fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Retirement & Protection Solutions | Financial planning fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Retirement & Protection Solutions | Transaction and other fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 16 14 30 28
Reportable segments | Retirement & Protection Solutions | Distribution fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 84 82 168 162
Reportable segments | Retirement & Protection Solutions | Mutual funds        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Retirement & Protection Solutions | Insurance and annuity        
Revenue disaggregated by segment        
Revenue from contracts with customers 84 82 168 162
Reportable segments | Retirement & Protection Solutions | Off-balance sheet brokerage cash        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Retirement & Protection Solutions | Other products        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Retirement & Protection Solutions | Other revenues        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Corporate & Other        
Revenue disaggregated by segment        
Revenue from contracts with customers 1 0 1 0
Revenue from other sources 117 151 246 281
Total revenues 118 151 247 281
Banking and deposit interest expense (7) (3) (15) (7)
Total net revenues 111 148 232 274
Reportable segments | Corporate & Other | Management and financial advice fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Corporate & Other | Asset Management: Retail        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Corporate & Other | Asset Management: Institutional        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Corporate & Other | Advisory fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Corporate & Other | Financial planning fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Corporate & Other | Transaction and other fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Corporate & Other | Distribution fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Corporate & Other | Mutual funds        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Corporate & Other | Insurance and annuity        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Corporate & Other | Off-balance sheet brokerage cash        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Corporate & Other | Other products        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Corporate & Other | Other revenues        
Revenue disaggregated by segment        
Revenue from contracts with customers 1 0 1 0
Non-operating        
Revenue disaggregated by segment        
Revenue from other sources 51 53 100 100
Total revenues 51 53 100 100
Total net revenues 51 53 100 100
Operating segments and non-operating        
Revenue disaggregated by segment        
Revenue from other sources 1,584 1,474 3,164 2,812
Total revenues 4,761 4,344 9,445 8,512
Total net revenues 4,582 4,210 9,079 8,271
Intersegment eliminations        
Revenue disaggregated by segment        
Total net revenues (360) (331) (708) (647)
Intersegment eliminations | Advice & Wealth Management        
Revenue disaggregated by segment        
Total net revenues (236) (211) (461) (412)
Intersegment eliminations | Asset Management        
Revenue disaggregated by segment        
Total net revenues (23) (19) (47) (36)
Intersegment eliminations | Retirement & Protection Solutions        
Revenue disaggregated by segment        
Total net revenues (108) (104) (214) (206)
Intersegment eliminations | Corporate & Other        
Revenue disaggregated by segment        
Total net revenues 7 3 14 7
Segment reconciling items        
Revenue disaggregated by segment        
Total net revenues (2) (3) (5) (6)
Eliminations and reconciling items        
Revenue disaggregated by segment        
Total net revenues (362) (334) (713) (653)
Operating segments excluding intersegment elimination        
Revenue disaggregated by segment        
Total net revenues 4,171 3,826 8,271 7,524
Operating segments excluding intersegment elimination | Advice & Wealth Management        
Revenue disaggregated by segment        
Total net revenues 2,408 2,132 4,743 4,196
Operating segments excluding intersegment elimination | Asset Management        
Revenue disaggregated by segment        
Total net revenues 825 789 1,656 1,571
Operating segments excluding intersegment elimination | Retirement & Protection Solutions        
Revenue disaggregated by segment        
Total net revenues 820 754 1,626 1,476
Operating segments excluding intersegment elimination | Corporate & Other        
Revenue disaggregated by segment        
Total net revenues 118 151 246 281
Corporate and reconciling items        
Revenue disaggregated by segment        
Total net revenues $ 49 $ 50 $ 95 $ 94