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Revenue from Contracts with Customers (Tables)
9 Months Ended
Sep. 30, 2024
Revenue from Contract with Customer [Abstract]  
Schedule of disaggregated revenue by segment
The following tables present revenue disaggregated by segment on an adjusted operating basis with a reconciliation of segment revenues to those reported on the Consolidated Statements of Operations:
Three Months Ended September 30, 2024
Advice & Wealth ManagementAsset ManagementRetirement & Protection SolutionsCorporate & OtherTotal SegmentsNon-operating
Revenue
Total
(in millions)
Management and financial advice fees:
Asset management fees:
Retail$— $540 $— $— $540 $— $540 
Institutional— 143 — — 143 — 143 
Model delivery(2)
— 21 — — 21 — 21 
Advisory fees1,451 — — — 1,451 — 1,451 
Financial planning fees111 — — — 111 — 111 
Transaction and other fees97 52 14 — 163 — 163 
Total management and financial advice fees1,659 756 14 — 2,429 — 2,429 
Distribution fees:
Mutual funds209 57 — — 266 — 266 
Insurance and annuity266 41 87 — 394 — 394 
Off-balance sheet brokerage cash32 — — — 32 — 32 
Other products107 — — — 107 — 107 
Total distribution fees614 98 87 — 799 — 799 
Other revenues66 — (1)70 — 70 
Total revenue from contracts with customers2,339 859 101 (1)3,298 — 3,298 
Revenue from other sources (1)
566 23 872 123 1,584 56 1,640 
Total segment gross revenues2,905 882 973 122 4,882 56 4,938 
Banking and deposit interest expense(163)— — (7)(170)— (170)
Total segment net revenues2,742 882 973 115 4,712 56 4,768 
Elimination of intersegment revenues(237)(24)(113)(367)(4)(371)
Total net revenues$2,505 $858 $860 $122 $4,345 $52 $4,397 
Three Months Ended September 30, 2023
Advice & Wealth ManagementAsset ManagementRetirement & Protection SolutionsCorporate & OtherTotal SegmentsNon-operating
Revenue
Total
(in millions)
Management and financial advice fees:
Asset management fees:
Retail$— $499 $— $— $499 $— $499 
Institutional— 148 — — 148 — 148 
Model delivery(2)
— 17 — — 17 — 17 
Advisory fees1,228 — — — 1,228 — 1,228 
Financial planning fees102 — — — 102 — 102 
Transaction and other fees94 50 14 — 158 — 158 
Total management and financial advice fees1,424 714 14 — 2,152 — 2,152 
Distribution fees:
Mutual funds184 53 — — 237 — 237 
Insurance and annuity226 39 82 — 347 — 347 
Off-balance sheet brokerage cash
58 — — — 58 — 58 
Other products84 — — — 84 — 84 
Total distribution fees552 92 82 — 726 — 726 
Other revenues57 — — 59 — 59 
Total revenue from contracts with customers2,033 808 96 — 2,937 — 2,937 
Revenue from other sources (1)
525 18 780 149 1,472 13 1,485 
Total segment gross revenues2,558 826 876 149 4,409 13 4,422 
Banking and deposit interest expense(151)— — (6)(157)— (157)
Total segment net revenues2,407 826 876 143 4,252 13 4,265 
Elimination of intersegment revenues(217)(21)(104)(337)(3)(340)
Total net revenues$2,190 $805 $772 $148 $3,915 $10 $3,925 
Nine Months Ended September 30, 2024
Advice & Wealth ManagementAsset ManagementRetirement & Protection SolutionsCorporate & OtherTotal SegmentsNon-operating
Revenue
Total
(in millions)
Management and financial advice fees:
Asset management fees:
Retail$— $1,592 $— $— $1,592 $— $1,592 
Institutional— 424 — — 424 — 424 
Model delivery(2)
— 60 — — 60 — 60 
Advisory fees4,115 — — — 4,115 — 4,115 
Financial planning fees333 — — — 333 — 333 
Transaction and other fees291 154 44 — 489 — 489 
Total management and financial advice fees4,739 2,230 44 — 7,013 — 7,013 
Distribution fees:
Mutual funds604 169 — — 773 — 773 
Insurance and annuity773 120 255 — 1,148 — 1,148 
Off-balance sheet brokerage cash122 — — — 122 — 122 
Other products321 — — — 321 — 321 
Total distribution fees1,820 289 255 — 2,364 — 2,364 
Other revenues192 10 — — 202 — 202 
Total revenue from contracts with customers6,751 2,529 299 — 9,579 — 9,579 
Revenue from other sources (1)
1,709 56 2,514 369 4,648 156 4,804 
Total segment gross revenues8,460 2,585 2,813 369 14,227 156 14,383 
Banking and deposit interest expense(514)— — (22)(536)— (536)
Total segment net revenues7,946 2,585 2,813 347 13,691 156 13,847 
Elimination of intersegment revenues(698)(71)(327)21 (1,075)(9)(1,084)
Total net revenues$7,248 $2,514 $2,486 $368 $12,616 $147 $12,763 
Nine Months Ended September 30, 2023
Advice & Wealth ManagementAsset ManagementRetirement & Protection SolutionsCorporate & OtherTotal SegmentsNon-operating
Revenue
Total
(in millions)
Management and financial advice fees:
Asset management fees:
Retail$— $1,480 $— $— $1,480 $— $1,480 
Institutional— 425 — — 425 — 425 
Model delivery(2)
— 49 — — 49 — 49 
Advisory fees3,491 — — — 3,491 — 3,491 
Financial planning fees307 — — — 307 — 307 
Transaction and other fees279 146 42 — 467 — 467 
Total management and financial advice fees4,077 2,100 42 — 6,219 — 6,219 
Distribution fees:
Mutual funds538 156 — — 694 — 694 
Insurance and annuity659 116 244 — 1,019 — 1,019 
Off-balance sheet brokerage cash
268 — — — 268 — 268 
Other products249 — — — 249 — 249 
Total distribution fees1,714 272 244 — 2,230 — 2,230 
Other revenues174 14 — — 188 — 188 
Total revenue from contracts with customers5,965 2,386 286 — 8,637 — 8,637 
Revenue from other sources (1)
1,435 47 2,272 430 4,184 113 4,297 
Total segment gross revenues7,400 2,433 2,558 430 12,821 113 12,934 
Banking and deposit interest expense(385)— — (13)(398)— (398)
Total segment net revenues7,015 2,433 2,558 417 12,423 113 12,536 
Elimination of intersegment revenues(629)(57)(310)12 (984)(9)(993)
Total net revenues$6,386 $2,376 $2,248 $429 $11,439 $104 $11,543 
(1) Revenues not included in the scope of the revenue from contracts with customers standard. The amounts primarily consist of revenue associated with insurance and annuity products and investment income from financial instruments.
(2) Current year disclosure has been expanded to separately state model delivery revenue. Prior periods have been updated to conform to current year presentation.