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Revenue from Contracts with Customers - Disaggregated Revenue (Details) - USD ($)
$ in Millions
 3 Months Ended 9 Months Ended
Sep. 30, 2024
Sep. 30, 2023
Sep. 30, 2024
Sep. 30, 2023
Revenue disaggregated by segment        
Total revenues $ 4,560 $ 4,076 $ 13,277 $ 11,928
Banking and deposit interest expense (163) (151) (514) (385)
Total net revenues 4,397 3,925 12,763 11,543
Management and financial advice fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 2,573 2,287 7,428 6,623
Distribution fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 513 463 1,524 1,462
Reportable segments        
Revenue disaggregated by segment        
Revenue from contracts with customers 3,298 2,937 9,579 8,637
Revenue from other sources 1,584 1,472 4,648 4,184
Total revenues 4,882 4,409 14,227 12,821
Banking and deposit interest expense (170) (157) (536) (398)
Total net revenues 4,712 4,252 13,691 12,423
Reportable segments | Management and financial advice fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 2,429 2,152 7,013 6,219
Reportable segments | Asset Management: Retail        
Revenue disaggregated by segment        
Revenue from contracts with customers 540 499 1,592 1,480
Reportable segments | Asset Management: Institutional        
Revenue disaggregated by segment        
Revenue from contracts with customers 143 148 424 425
Reportable segments | Asset Management: Model Delivery        
Revenue disaggregated by segment        
Revenue from contracts with customers 21 17 60 49
Reportable segments | Advisory fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 1,451 1,228 4,115 3,491
Reportable segments | Financial planning fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 111 102 333 307
Reportable segments | Transaction and other fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 163 158 489 467
Reportable segments | Distribution fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 799 726 2,364 2,230
Reportable segments | Mutual funds        
Revenue disaggregated by segment        
Revenue from contracts with customers 266 237 773 694
Reportable segments | Insurance and annuity        
Revenue disaggregated by segment        
Revenue from contracts with customers 394 347 1,148 1,019
Reportable segments | Off-balance sheet brokerage cash        
Revenue disaggregated by segment        
Revenue from contracts with customers 32 58 122 268
Reportable segments | Other products        
Revenue disaggregated by segment        
Revenue from contracts with customers 107 84 321 249
Reportable segments | Other revenues        
Revenue disaggregated by segment        
Revenue from contracts with customers 70 59 202 188
Reportable segments | Advice & Wealth Management        
Revenue disaggregated by segment        
Revenue from contracts with customers 2,339 2,033 6,751 5,965
Revenue from other sources 566 525 1,709 1,435
Total revenues 2,905 2,558 8,460 7,400
Banking and deposit interest expense (163) (151) (514) (385)
Total net revenues 2,742 2,407 7,946 7,015
Reportable segments | Advice & Wealth Management | Management and financial advice fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 1,659 1,424 4,739 4,077
Reportable segments | Advice & Wealth Management | Asset Management: Retail        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Advice & Wealth Management | Asset Management: Institutional        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Advice & Wealth Management | Asset Management: Model Delivery        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Advice & Wealth Management | Advisory fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 1,451 1,228 4,115 3,491
Reportable segments | Advice & Wealth Management | Financial planning fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 111 102 333 307
Reportable segments | Advice & Wealth Management | Transaction and other fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 97 94 291 279
Reportable segments | Advice & Wealth Management | Distribution fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 614 552 1,820 1,714
Reportable segments | Advice & Wealth Management | Mutual funds        
Revenue disaggregated by segment        
Revenue from contracts with customers 209 184 604 538
Reportable segments | Advice & Wealth Management | Insurance and annuity        
Revenue disaggregated by segment        
Revenue from contracts with customers 266 226 773 659
Reportable segments | Advice & Wealth Management | Off-balance sheet brokerage cash        
Revenue disaggregated by segment        
Revenue from contracts with customers 32 58 122 268
Reportable segments | Advice & Wealth Management | Other products        
Revenue disaggregated by segment        
Revenue from contracts with customers 107 84 321 249
Reportable segments | Advice & Wealth Management | Other revenues        
Revenue disaggregated by segment        
Revenue from contracts with customers 66 57 192 174
Reportable segments | Asset Management        
Revenue disaggregated by segment        
Revenue from contracts with customers 859 808 2,529 2,386
Revenue from other sources 23 18 56 47
Total revenues 882 826 2,585 2,433
Banking and deposit interest expense 0 0 0 0
Total net revenues 882 826 2,585 2,433
Reportable segments | Asset Management | Management and financial advice fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 756 714 2,230 2,100
Reportable segments | Asset Management | Asset Management: Retail        
Revenue disaggregated by segment        
Revenue from contracts with customers 540 499 1,592 1,480
Reportable segments | Asset Management | Asset Management: Institutional        
Revenue disaggregated by segment        
Revenue from contracts with customers 143 148 424 425
Reportable segments | Asset Management | Asset Management: Model Delivery        
Revenue disaggregated by segment        
Revenue from contracts with customers 21 17 60 49
Reportable segments | Asset Management | Advisory fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Asset Management | Financial planning fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Asset Management | Transaction and other fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 52 50 154 146
Reportable segments | Asset Management | Distribution fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 98 92 289 272
Reportable segments | Asset Management | Mutual funds        
Revenue disaggregated by segment        
Revenue from contracts with customers 57 53 169 156
Reportable segments | Asset Management | Insurance and annuity        
Revenue disaggregated by segment        
Revenue from contracts with customers 41 39 120 116
Reportable segments | Asset Management | Off-balance sheet brokerage cash        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Asset Management | Other products        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Asset Management | Other revenues        
Revenue disaggregated by segment        
Revenue from contracts with customers 5 2 10 14
Reportable segments | Retirement & Protection Solutions        
Revenue disaggregated by segment        
Revenue from contracts with customers 101 96 299 286
Revenue from other sources 872 780 2,514 2,272
Total revenues 973 876 2,813 2,558
Banking and deposit interest expense 0 0 0 0
Total net revenues 973 876 2,813 2,558
Reportable segments | Retirement & Protection Solutions | Management and financial advice fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 14 14 44 42
Reportable segments | Retirement & Protection Solutions | Asset Management: Retail        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Retirement & Protection Solutions | Asset Management: Institutional        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Retirement & Protection Solutions | Asset Management: Model Delivery        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Retirement & Protection Solutions | Advisory fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Retirement & Protection Solutions | Financial planning fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Retirement & Protection Solutions | Transaction and other fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 14 14 44 42
Reportable segments | Retirement & Protection Solutions | Distribution fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 87 82 255 244
Reportable segments | Retirement & Protection Solutions | Mutual funds        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Retirement & Protection Solutions | Insurance and annuity        
Revenue disaggregated by segment        
Revenue from contracts with customers 87 82 255 244
Reportable segments | Retirement & Protection Solutions | Off-balance sheet brokerage cash        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Retirement & Protection Solutions | Other products        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Retirement & Protection Solutions | Other revenues        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Corporate & Other        
Revenue disaggregated by segment        
Revenue from contracts with customers (1) 0 0 0
Revenue from other sources 123 149 369 430
Total revenues 122 149 369 430
Banking and deposit interest expense (7) (6) (22) (13)
Total net revenues 115 143 347 417
Reportable segments | Corporate & Other | Management and financial advice fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Corporate & Other | Asset Management: Retail        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Corporate & Other | Asset Management: Institutional        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Corporate & Other | Asset Management: Model Delivery        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Corporate & Other | Advisory fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Corporate & Other | Financial planning fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Corporate & Other | Transaction and other fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Corporate & Other | Distribution fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Corporate & Other | Mutual funds        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Corporate & Other | Insurance and annuity        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Corporate & Other | Off-balance sheet brokerage cash        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Corporate & Other | Other products        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Corporate & Other | Other revenues        
Revenue disaggregated by segment        
Revenue from contracts with customers (1) 0 0 0
Non-operating        
Revenue disaggregated by segment        
Revenue from other sources 56 13 156 113
Total revenues 56 13 156 113
Total net revenues 56 13 156 113
Operating segments and non-operating        
Revenue disaggregated by segment        
Revenue from other sources 1,640 1,485 4,804 4,297
Total revenues 4,938 4,422 14,383 12,934
Total net revenues 4,768 4,265 13,847 12,536
Intersegment eliminations        
Revenue disaggregated by segment        
Total net revenues (367) (337) (1,075) (984)
Intersegment eliminations | Advice & Wealth Management        
Revenue disaggregated by segment        
Total net revenues (237) (217) (698) (629)
Intersegment eliminations | Asset Management        
Revenue disaggregated by segment        
Total net revenues (24) (21) (71) (57)
Intersegment eliminations | Retirement & Protection Solutions        
Revenue disaggregated by segment        
Total net revenues (113) (104) (327) (310)
Intersegment eliminations | Corporate & Other        
Revenue disaggregated by segment        
Total net revenues 7 5 21 12
Segment reconciling items        
Revenue disaggregated by segment        
Total net revenues (4) (3) (9) (9)
Eliminations and reconciling items        
Revenue disaggregated by segment        
Total net revenues (371) (340) (1,084) (993)
Operating segments excluding intersegment elimination        
Revenue disaggregated by segment        
Total net revenues 4,345 3,915 12,616 11,439
Operating segments excluding intersegment elimination | Advice & Wealth Management        
Revenue disaggregated by segment        
Total net revenues 2,505 2,190 7,248 6,386
Operating segments excluding intersegment elimination | Asset Management        
Revenue disaggregated by segment        
Total net revenues 858 805 2,514 2,376
Operating segments excluding intersegment elimination | Retirement & Protection Solutions        
Revenue disaggregated by segment        
Total net revenues 860 772 2,486 2,248
Operating segments excluding intersegment elimination | Corporate & Other        
Revenue disaggregated by segment        
Total net revenues 122 148 368 429
Corporate and reconciling items        
Revenue disaggregated by segment        
Total net revenues $ 52 $ 10 $ 147 $ 104