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Revenue from Contracts with Customers - Disaggregated Revenue (Details) - USD ($) $ in Millions | 12 Months Ended
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Dec. 31, 2024 | Dec. 31, 2023 | Dec. 31, 2022
Revenue disaggregated by segment |  |  |
Total revenues | $ 17,926 | $ 16,096 | $ 14,334
Banking and deposit interest expense | (662) | (561) | (76)
Total net revenues | 17,264 | 15,535 | 14,258
Management and financial advice fees |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 10,143 | 8,907 | 9,033
Distribution fees |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 2,060 | 1,931 | 1,939
Reportable segments |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 13,041 | 11,579 | 11,649
Revenue from other sources | 6,173 | 5,707 | 4,002
Total revenues | 19,214 | 17,286 | 15,651
Banking and deposit interest expense | (692) | (581) | (81)
Total net revenues | 18,522 | 16,705 | 15,570
Reportable segments | Management and financial advice fees |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 9,591 | 8,372 | 8,434
Reportable segments | Asset Management: Retail |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 2,132 | 1,959 | 2,179
Reportable segments | Asset Management: Institutional |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 618 | 612 | 617
Reportable segments | Asset Management: Model delivery |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 82 | 65 | 61
Reportable segments | Advisory fees |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 5,634 | 4,687 | 4,526
Reportable segments | Financial planning fees |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 470 | 426 | 410
Reportable segments | Transaction and other fees |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 655 | 623 | 641
Reportable segments | Distribution fees |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 3,182 | 2,960 | 2,994
Reportable segments | Mutual Funds |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 1,049 | 932 | 972
Reportable segments | Insurance and annuity |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 1,538 | 1,373 | 1,359
Reportable segments | Off-balance sheet brokerage cash |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 154 | 316 | 324
Reportable segments | Other products |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 441 | 339 | 339
Reportable segments | Other revenues |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 268 | 247 | 221
Reportable segments | Advice & Wealth Management |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 9,200 | 7,985 | 7,768
Revenue from other sources | 2,242 | 1,994 | 769
Total revenues | 11,442 | 9,979 | 8,537
Banking and deposit interest expense | (662) | (561) | (76)
Total net revenues | 10,780 | 9,418 | 8,461
Reportable segments | Advice & Wealth Management | Management and financial advice fees |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 6,492 | 5,485 | 5,308
Reportable segments | Advice & Wealth Management | Asset Management: Retail |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 0 | 0 | 0
Reportable segments | Advice & Wealth Management | Asset Management: Institutional |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 0 | 0 | 0
Reportable segments | Advice & Wealth Management | Asset Management: Model delivery |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 0 | 0 | 0
Reportable segments | Advice & Wealth Management | Advisory fees |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 5,634 | 4,687 | 4,526
Reportable segments | Advice & Wealth Management | Financial planning fees |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 470 | 426 | 410
Reportable segments | Advice & Wealth Management | Transaction and other fees |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 388 | 372 | 372
Reportable segments | Advice & Wealth Management | Distribution fees |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 2,453 | 2,273 | 2,249
Reportable segments | Advice & Wealth Management | Mutual Funds |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 821 | 723 | 741
Reportable segments | Advice & Wealth Management | Insurance and annuity |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 1,037 | 895 | 845
Reportable segments | Advice & Wealth Management | Off-balance sheet brokerage cash |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 154 | 316 | 324
Reportable segments | Advice & Wealth Management | Other products |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 441 | 339 | 339
Reportable segments | Advice & Wealth Management | Other revenues |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 255 | 227 | 211
Reportable segments | Asset Management |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 3,440 | 3,214 | 3,474
Revenue from other sources | 75 | 64 | 32
Total revenues | 3,515 | 3,278 | 3,506
Banking and deposit interest expense | 0 | 0 | 0
Total net revenues | 3,515 | 3,278 | 3,506
Reportable segments | Asset Management | Management and financial advice fees |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 3,039 | 2,831 | 3,067
Reportable segments | Asset Management | Asset Management: Retail |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 2,132 | 1,959 | 2,179
Reportable segments | Asset Management | Asset Management: Institutional |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 618 | 612 | 617
Reportable segments | Asset Management | Asset Management: Model delivery |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 82 | 65 | 61
Reportable segments | Asset Management | Advisory fees |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 0 | 0 | 0
Reportable segments | Asset Management | Financial planning fees |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 0 | 0 | 0
Reportable segments | Asset Management | Transaction and other fees |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 207 | 195 | 210
Reportable segments | Asset Management | Distribution fees |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 388 | 363 | 397
Reportable segments | Asset Management | Mutual Funds |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 228 | 209 | 231
Reportable segments | Asset Management | Insurance and annuity |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 160 | 154 | 166
Reportable segments | Asset Management | Off-balance sheet brokerage cash |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 0 | 0 | 0
Reportable segments | Asset Management | Other products |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 0 | 0 | 0
Reportable segments | Asset Management | Other revenues |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 13 | 20 | 10
Reportable segments | Retirement & Protection Solutions |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 401 | 380 | 407
Revenue from other sources | 3,372 | 3,096 | 2,717
Total revenues | 3,773 | 3,476 | 3,124
Banking and deposit interest expense | 0 | 0 | 0
Total net revenues | 3,773 | 3,476 | 3,124
Reportable segments | Retirement & Protection Solutions | Management and financial advice fees |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 60 | 56 | 59
Reportable segments | Retirement & Protection Solutions | Asset Management: Retail |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 0 | 0 | 0
Reportable segments | Retirement & Protection Solutions | Asset Management: Institutional |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 0 | 0 | 0
Reportable segments | Retirement & Protection Solutions | Asset Management: Model delivery |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 0 | 0 | 0
Reportable segments | Retirement & Protection Solutions | Advisory fees |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 0 | 0 | 0
Reportable segments | Retirement & Protection Solutions | Financial planning fees |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 0 | 0 | 0
Reportable segments | Retirement & Protection Solutions | Transaction and other fees |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 60 | 56 | 59
Reportable segments | Retirement & Protection Solutions | Distribution fees |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 341 | 324 | 348
Reportable segments | Retirement & Protection Solutions | Mutual Funds |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 0 | 0 | 0
Reportable segments | Retirement & Protection Solutions | Insurance and annuity |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 341 | 324 | 348
Reportable segments | Retirement & Protection Solutions | Off-balance sheet brokerage cash |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 0 | 0 | 0
Reportable segments | Retirement & Protection Solutions | Other products |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 0 | 0 | 0
Reportable segments | Retirement & Protection Solutions | Other revenues |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 0 | 0 | 0
Reportable segments | Corporate & Other |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 0 | 0 | 0
Revenue from other sources | 484 | 553 | 484
Total revenues | 484 | 553 | 484
Banking and deposit interest expense | (30) | (20) | (5)
Total net revenues | 454 | 533 | 479
Reportable segments | Corporate & Other | Management and financial advice fees |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 0 | 0 | 0
Reportable segments | Corporate & Other | Asset Management: Retail |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 0 | 0 | 0
Reportable segments | Corporate & Other | Asset Management: Institutional |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 0 | 0 | 0
Reportable segments | Corporate & Other | Asset Management: Model delivery |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 0 | 0 | 0
Reportable segments | Corporate & Other | Advisory fees |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 0 | 0 | 0
Reportable segments | Corporate & Other | Financial planning fees |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 0 | 0 | 0
Reportable segments | Corporate & Other | Transaction and other fees |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 0 | 0 | 0
Reportable segments | Corporate & Other | Distribution fees |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 0 | 0 | 0
Reportable segments | Corporate & Other | Mutual Funds |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 0 | 0 | 0
Reportable segments | Corporate & Other | Insurance and annuity |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 0 | 0 | 0
Reportable segments | Corporate & Other | Off-balance sheet brokerage cash |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 0 | 0 | 0
Reportable segments | Corporate & Other | Other products |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 0 | 0 | 0
Reportable segments | Corporate & Other | Other revenues |  |  |
Revenue disaggregated by segment |  |  |
Revenue from contracts with customers | 0 | 0 | 0
Non-operating |  |  |
Revenue disaggregated by segment |  |  |
Revenue from other sources | 196 | 160 | 14
Total revenues | 196 | 160 | 14
Total net revenues | 196 | 160 | 14
Operating segments and non-operating |  |  |
Revenue disaggregated by segment |  |  |
Revenue from other sources | 6,369 | 5,867 | 4,016
Total revenues | 19,410 | 17,446 | 15,665
Total net revenues | 18,718 | 16,865 | 15,584
Intersegment eliminations |  |  |
Revenue disaggregated by segment |  |  |
Total net revenues | (1,443) | (1,318) | (1,316)
Intersegment eliminations | Advice & Wealth Management |  |  |
Revenue disaggregated by segment |  |  |
Total net revenues | (935) | (847) | (847)
Intersegment eliminations | Asset Management |  |  |
Revenue disaggregated by segment |  |  |
Total net revenues | (96) | (79) | (52)
Intersegment eliminations | Retirement & Protection Solutions |  |  |
Revenue disaggregated by segment |  |  |
Total net revenues | (441) | (411) | (420)
Intersegment eliminations | Corporate & Other |  |  |
Revenue disaggregated by segment |  |  |
Total net revenues | 29 | 19 | 3
Segment reconciling items |  |  |
Revenue disaggregated by segment |  |  |
Total net revenues | (11) | (12) | (10)
Eliminations And Reconciling Items |  |  |
Revenue disaggregated by segment |  |  |
Total net revenues | (1,454) | (1,330) | (1,326)
Operating segments excluding intersegment elimination |  |  |
Revenue disaggregated by segment |  |  |
Total net revenues | 17,079 | 15,387 | 14,254
Operating segments excluding intersegment elimination | Advice & Wealth Management |  |  |
Revenue disaggregated by segment |  |  |
Total net revenues | 9,845 | 8,571 | 7,614
Operating segments excluding intersegment elimination | Asset Management |  |  |
Revenue disaggregated by segment |  |  |
Total net revenues | 3,419 | 3,199 | 3,454
Operating segments excluding intersegment elimination | Retirement & Protection Solutions |  |  |
Revenue disaggregated by segment |  |  |
Total net revenues | 3,332 | 3,065 | 2,704
Operating segments excluding intersegment elimination | Corporate & Other |  |  |
Revenue disaggregated by segment |  |  |
Total net revenues | 483 | 552 | 482
Corporate and reconciling items |  |  |
Revenue disaggregated by segment |  |  |
Total net revenues | $ 185 | $ 148 | $ 4

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