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Revenue from Contracts with Customers - Disaggregated Revenue (Details) - USD ($) $ in Millions | 3 Months Ended | 6 Months Ended
--- | --- | ---
Jun. 30, 2025 | Jun. 30, 2024 | Jun. 30, 2025 | Jun. 30, 2024
Revenue disaggregated by segment |  |  |  |
Total revenues | $ 4,490 | $ 4,392 | $ 8,971 | $ 8,717
Banking and deposit interest expense | (115) | (172) | (242) | (351)
Total net revenues | 4,375 | 4,220 | 8,729 | 8,366
Management and financial advice fees |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 2,600 | 2,456 | 5,202 | 4,855
Distribution fees |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 502 | 505 | 1,024 | 1,011
Reportable segments |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 3,318 | 3,177 | 6,651 | 6,281
Revenue from other sources | 1,494 | 1,533 | 2,954 | 3,064
Total revenues | 4,812 | 4,710 | 9,605 | 9,345
Banking and deposit interest expense | (123) | (179) | (258) | (366)
Total net revenues | 4,689 | 4,531 | 9,347 | 8,979
Reportable segments | Management and financial advice fees |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 2,468 | 2,322 | 4,938 | 4,584
Reportable segments | Asset Management: Retail |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 515 | 522 | 1,045 | 1,052
Reportable segments | Asset Management: Institutional |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 131 | 140 | 265 | 281
Reportable segments | Asset Management: Model Delivery |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 23 | 21 | 45 | 39
Reportable segments | Advisory fees |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 1,517 | 1,361 | 3,032 | 2,664
Reportable segments | Financial planning fees |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 120 | 110 | 230 | 222
Reportable segments | Transaction and other fees |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 162 | 168 | 321 | 326
Reportable segments | Distribution fees |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 775 | 788 | 1,564 | 1,565
Reportable segments | Mutual funds |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 265 | 255 | 534 | 507
Reportable segments | Insurance and annuity |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 377 | 384 | 741 | 754
Reportable segments | Off-balance sheet brokerage cash |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 25 | 40 | 61 | 90
Reportable segments | Other products |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 108 | 109 | 228 | 214
Reportable segments | Other revenues |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 75 | 67 | 149 | 132
Reportable segments | Advice & Wealth Management |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 2,411 | 2,245 | 4,812 | 4,412
Revenue from other sources | 511 | 571 | 1,019 | 1,143
Total revenues | 2,922 | 2,816 | 5,831 | 5,555
Banking and deposit interest expense | (115) | (172) | (242) | (351)
Total net revenues | 2,807 | 2,644 | 5,589 | 5,204
Reportable segments | Advice & Wealth Management | Management and financial advice fees |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 1,737 | 1,571 | 3,456 | 3,080
Reportable segments | Advice & Wealth Management | Asset Management: Retail |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 0 | 0 | 0 | 0
Reportable segments | Advice & Wealth Management | Asset Management: Institutional |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 0 | 0 | 0 | 0
Reportable segments | Advice & Wealth Management | Asset Management: Model Delivery |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 0 | 0 | 0 | 0
Reportable segments | Advice & Wealth Management | Advisory fees |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 1,517 | 1,361 | 3,032 | 2,664
Reportable segments | Advice & Wealth Management | Financial planning fees |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 120 | 110 | 230 | 222
Reportable segments | Advice & Wealth Management | Transaction and other fees |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 100 | 100 | 194 | 194
Reportable segments | Advice & Wealth Management | Distribution fees |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 603 | 608 | 1,216 | 1,206
Reportable segments | Advice & Wealth Management | Mutual funds |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 212 | 199 | 426 | 395
Reportable segments | Advice & Wealth Management | Insurance and annuity |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 258 | 260 | 501 | 507
Reportable segments | Advice & Wealth Management | Off-balance sheet brokerage cash |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 25 | 40 | 61 | 90
Reportable segments | Advice & Wealth Management | Other products |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 108 | 109 | 228 | 214
Reportable segments | Advice & Wealth Management | Other revenues |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 71 | 66 | 140 | 126
Reportable segments | Asset Management |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 813 | 831 | 1,648 | 1,670
Revenue from other sources | 17 | 17 | 28 | 33
Total revenues | 830 | 848 | 1,676 | 1,703
Banking and deposit interest expense | 0 | 0 | 0 | 0
Total net revenues | 830 | 848 | 1,676 | 1,703
Reportable segments | Asset Management | Management and financial advice fees |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 719 | 735 | 1,455 | 1,474
Reportable segments | Asset Management | Asset Management: Retail |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 515 | 522 | 1,045 | 1,052
Reportable segments | Asset Management | Asset Management: Institutional |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 131 | 140 | 265 | 281
Reportable segments | Asset Management | Asset Management: Model Delivery |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 23 | 21 | 45 | 39
Reportable segments | Asset Management | Advisory fees |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 0 | 0 | 0 | 0
Reportable segments | Asset Management | Financial planning fees |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 0 | 0 | 0 | 0
Reportable segments | Asset Management | Transaction and other fees |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 50 | 52 | 100 | 102
Reportable segments | Asset Management | Distribution fees |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 91 | 96 | 185 | 191
Reportable segments | Asset Management | Mutual funds |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 53 | 56 | 108 | 112
Reportable segments | Asset Management | Insurance and annuity |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 38 | 40 | 77 | 79
Reportable segments | Asset Management | Off-balance sheet brokerage cash |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 0 | 0 | 0 | 0
Reportable segments | Asset Management | Other products |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 0 | 0 | 0 | 0
Reportable segments | Asset Management | Other revenues |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 3 | 0 | 8 | 5
Reportable segments | Retirement & Protection Solutions |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 93 | 100 | 190 | 198
Revenue from other sources | 843 | 828 | 1,672 | 1,642
Total revenues | 936 | 928 | 1,862 | 1,840
Banking and deposit interest expense | 0 | 0 | 0 | 0
Total net revenues | 936 | 928 | 1,862 | 1,840
Reportable segments | Retirement & Protection Solutions | Management and financial advice fees |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 12 | 16 | 27 | 30
Reportable segments | Retirement & Protection Solutions | Asset Management: Retail |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 0 | 0 | 0 | 0
Reportable segments | Retirement & Protection Solutions | Asset Management: Institutional |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 0 | 0 | 0 | 0
Reportable segments | Retirement & Protection Solutions | Asset Management: Model Delivery |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 0 | 0 | 0 | 0
Reportable segments | Retirement & Protection Solutions | Advisory fees |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 0 | 0 | 0 | 0
Reportable segments | Retirement & Protection Solutions | Financial planning fees |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 0 | 0 | 0 | 0
Reportable segments | Retirement & Protection Solutions | Transaction and other fees |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 12 | 16 | 27 | 30
Reportable segments | Retirement & Protection Solutions | Distribution fees |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 81 | 84 | 163 | 168
Reportable segments | Retirement & Protection Solutions | Mutual funds |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 0 | 0 | 0 | 0
Reportable segments | Retirement & Protection Solutions | Insurance and annuity |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 81 | 84 | 163 | 168
Reportable segments | Retirement & Protection Solutions | Off-balance sheet brokerage cash |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 0 | 0 | 0 | 0
Reportable segments | Retirement & Protection Solutions | Other products |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 0 | 0 | 0 | 0
Reportable segments | Retirement & Protection Solutions | Other revenues |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 0 | 0 | 0 | 0
Reportable segments | Corporate & Other |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 1 | 1 | 1 | 1
Revenue from other sources | 123 | 117 | 235 | 246
Total revenues | 124 | 118 | 236 | 247
Banking and deposit interest expense | (8) | (7) | (16) | (15)
Total net revenues | 116 | 111 | 220 | 232
Reportable segments | Corporate & Other | Management and financial advice fees |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 0 | 0 | 0 | 0
Reportable segments | Corporate & Other | Asset Management: Retail |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 0 | 0 | 0 | 0
Reportable segments | Corporate & Other | Asset Management: Institutional |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 0 | 0 | 0 | 0
Reportable segments | Corporate & Other | Asset Management: Model Delivery |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 0 | 0 | 0 | 0
Reportable segments | Corporate & Other | Advisory fees |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 0 | 0 | 0 | 0
Reportable segments | Corporate & Other | Financial planning fees |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 0 | 0 | 0 | 0
Reportable segments | Corporate & Other | Transaction and other fees |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 0 | 0 | 0 | 0
Reportable segments | Corporate & Other | Distribution fees |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 0 | 0 | 0 | 0
Reportable segments | Corporate & Other | Mutual funds |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 0 | 0 | 0 | 0
Reportable segments | Corporate & Other | Insurance and annuity |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 0 | 0 | 0 | 0
Reportable segments | Corporate & Other | Off-balance sheet brokerage cash |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 0 | 0 | 0 | 0
Reportable segments | Corporate & Other | Other products |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 0 | 0 | 0 | 0
Reportable segments | Corporate & Other | Other revenues |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from contracts with customers | 1 | 1 | 1 | 1
Non-operating |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from other sources | 44 | 51 | 93 | 100
Total revenues | 44 | 51 | 93 | 100
Total net revenues | 44 | 51 | 93 | 100
Operating segments and non-operating |  |  |  |
Revenue disaggregated by segment |  |  |  |
Revenue from other sources | 1,538 | 1,584 | 3,047 | 3,164
Total revenues | 4,856 | 4,761 | 9,698 | 9,445
Total net revenues | 4,733 | 4,582 | 9,440 | 9,079
Intersegment eliminations |  |  |  |
Revenue disaggregated by segment |  |  |  |
Total net revenues | (354) | (360) | (703) | (708)
Intersegment eliminations | Advice & Wealth Management |  |  |  |
Revenue disaggregated by segment |  |  |  |
Total net revenues | (228) | (236) | (450) | (461)
Intersegment eliminations | Asset Management |  |  |  |
Revenue disaggregated by segment |  |  |  |
Total net revenues | (25) | (23) | (51) | (47)
Intersegment eliminations | Retirement & Protection Solutions |  |  |  |
Revenue disaggregated by segment |  |  |  |
Total net revenues | (108) | (108) | (217) | (214)
Intersegment eliminations | Corporate & Other |  |  |  |
Revenue disaggregated by segment |  |  |  |
Total net revenues | 7 | 7 | 15 | 14
Segment reconciling items |  |  |  |
Revenue disaggregated by segment |  |  |  |
Total net revenues | (4) | (2) | (8) | (5)
Eliminations and reconciling items |  |  |  |
Revenue disaggregated by segment |  |  |  |
Total net revenues | (358) | (362) | (711) | (713)
Operating segments excluding intersegment elimination |  |  |  |
Revenue disaggregated by segment |  |  |  |
Total net revenues | 4,335 | 4,171 | 8,644 | 8,271
Operating segments excluding intersegment elimination | Advice & Wealth Management |  |  |  |
Revenue disaggregated by segment |  |  |  |
Total net revenues | 2,579 | 2,408 | 5,139 | 4,743
Operating segments excluding intersegment elimination | Asset Management |  |  |  |
Revenue disaggregated by segment |  |  |  |
Total net revenues | 805 | 825 | 1,625 | 1,656
Operating segments excluding intersegment elimination | Retirement & Protection Solutions |  |  |  |
Revenue disaggregated by segment |  |  |  |
Total net revenues | 828 | 820 | 1,645 | 1,626
Operating segments excluding intersegment elimination | Corporate & Other |  |  |  |
Revenue disaggregated by segment |  |  |  |
Total net revenues | 123 | 118 | 235 | 246
Corporate and reconciling items |  |  |  |
Revenue disaggregated by segment |  |  |  |
Total net revenues | $ 40 | $ 49 | $ 85 | $ 95

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