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Revenue from Contracts with Customers - Disaggregated Revenue (Details) - USD ($)
$ in Millions
 3 Months Ended 6 Months Ended
Jun. 30, 2025
Jun. 30, 2024
Jun. 30, 2025
Jun. 30, 2024
Revenue disaggregated by segment        
Total revenues $ 4,490 $ 4,392 $ 8,971 $ 8,717
Banking and deposit interest expense (115) (172) (242) (351)
Total net revenues 4,375 4,220 8,729 8,366
Management and financial advice fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 2,600 2,456 5,202 4,855
Distribution fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 502 505 1,024 1,011
Reportable segments        
Revenue disaggregated by segment        
Revenue from contracts with customers 3,318 3,177 6,651 6,281
Revenue from other sources 1,494 1,533 2,954 3,064
Total revenues 4,812 4,710 9,605 9,345
Banking and deposit interest expense (123) (179) (258) (366)
Total net revenues 4,689 4,531 9,347 8,979
Reportable segments | Management and financial advice fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 2,468 2,322 4,938 4,584
Reportable segments | Asset Management: Retail        
Revenue disaggregated by segment        
Revenue from contracts with customers 515 522 1,045 1,052
Reportable segments | Asset Management: Institutional        
Revenue disaggregated by segment        
Revenue from contracts with customers 131 140 265 281
Reportable segments | Asset Management: Model Delivery        
Revenue disaggregated by segment        
Revenue from contracts with customers 23 21 45 39
Reportable segments | Advisory fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 1,517 1,361 3,032 2,664
Reportable segments | Financial planning fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 120 110 230 222
Reportable segments | Transaction and other fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 162 168 321 326
Reportable segments | Distribution fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 775 788 1,564 1,565
Reportable segments | Mutual funds        
Revenue disaggregated by segment        
Revenue from contracts with customers 265 255 534 507
Reportable segments | Insurance and annuity        
Revenue disaggregated by segment        
Revenue from contracts with customers 377 384 741 754
Reportable segments | Off-balance sheet brokerage cash        
Revenue disaggregated by segment        
Revenue from contracts with customers 25 40 61 90
Reportable segments | Other products        
Revenue disaggregated by segment        
Revenue from contracts with customers 108 109 228 214
Reportable segments | Other revenues        
Revenue disaggregated by segment        
Revenue from contracts with customers 75 67 149 132
Reportable segments | Advice & Wealth Management        
Revenue disaggregated by segment        
Revenue from contracts with customers 2,411 2,245 4,812 4,412
Revenue from other sources 511 571 1,019 1,143
Total revenues 2,922 2,816 5,831 5,555
Banking and deposit interest expense (115) (172) (242) (351)
Total net revenues 2,807 2,644 5,589 5,204
Reportable segments | Advice & Wealth Management | Management and financial advice fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 1,737 1,571 3,456 3,080
Reportable segments | Advice & Wealth Management | Asset Management: Retail        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Advice & Wealth Management | Asset Management: Institutional        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Advice & Wealth Management | Asset Management: Model Delivery        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Advice & Wealth Management | Advisory fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 1,517 1,361 3,032 2,664
Reportable segments | Advice & Wealth Management | Financial planning fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 120 110 230 222
Reportable segments | Advice & Wealth Management | Transaction and other fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 100 100 194 194
Reportable segments | Advice & Wealth Management | Distribution fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 603 608 1,216 1,206
Reportable segments | Advice & Wealth Management | Mutual funds        
Revenue disaggregated by segment        
Revenue from contracts with customers 212 199 426 395
Reportable segments | Advice & Wealth Management | Insurance and annuity        
Revenue disaggregated by segment        
Revenue from contracts with customers 258 260 501 507
Reportable segments | Advice & Wealth Management | Off-balance sheet brokerage cash        
Revenue disaggregated by segment        
Revenue from contracts with customers 25 40 61 90
Reportable segments | Advice & Wealth Management | Other products        
Revenue disaggregated by segment        
Revenue from contracts with customers 108 109 228 214
Reportable segments | Advice & Wealth Management | Other revenues        
Revenue disaggregated by segment        
Revenue from contracts with customers 71 66 140 126
Reportable segments | Asset Management        
Revenue disaggregated by segment        
Revenue from contracts with customers 813 831 1,648 1,670
Revenue from other sources 17 17 28 33
Total revenues 830 848 1,676 1,703
Banking and deposit interest expense 0 0 0 0
Total net revenues 830 848 1,676 1,703
Reportable segments | Asset Management | Management and financial advice fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 719 735 1,455 1,474
Reportable segments | Asset Management | Asset Management: Retail        
Revenue disaggregated by segment        
Revenue from contracts with customers 515 522 1,045 1,052
Reportable segments | Asset Management | Asset Management: Institutional        
Revenue disaggregated by segment        
Revenue from contracts with customers 131 140 265 281
Reportable segments | Asset Management | Asset Management: Model Delivery        
Revenue disaggregated by segment        
Revenue from contracts with customers 23 21 45 39
Reportable segments | Asset Management | Advisory fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Asset Management | Financial planning fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Asset Management | Transaction and other fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 50 52 100 102
Reportable segments | Asset Management | Distribution fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 91 96 185 191
Reportable segments | Asset Management | Mutual funds        
Revenue disaggregated by segment        
Revenue from contracts with customers 53 56 108 112
Reportable segments | Asset Management | Insurance and annuity        
Revenue disaggregated by segment        
Revenue from contracts with customers 38 40 77 79
Reportable segments | Asset Management | Off-balance sheet brokerage cash        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Asset Management | Other products        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Asset Management | Other revenues        
Revenue disaggregated by segment        
Revenue from contracts with customers 3 0 8 5
Reportable segments | Retirement & Protection Solutions        
Revenue disaggregated by segment        
Revenue from contracts with customers 93 100 190 198
Revenue from other sources 843 828 1,672 1,642
Total revenues 936 928 1,862 1,840
Banking and deposit interest expense 0 0 0 0
Total net revenues 936 928 1,862 1,840
Reportable segments | Retirement & Protection Solutions | Management and financial advice fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 12 16 27 30
Reportable segments | Retirement & Protection Solutions | Asset Management: Retail        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Retirement & Protection Solutions | Asset Management: Institutional        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Retirement & Protection Solutions | Asset Management: Model Delivery        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Retirement & Protection Solutions | Advisory fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Retirement & Protection Solutions | Financial planning fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Retirement & Protection Solutions | Transaction and other fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 12 16 27 30
Reportable segments | Retirement & Protection Solutions | Distribution fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 81 84 163 168
Reportable segments | Retirement & Protection Solutions | Mutual funds        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Retirement & Protection Solutions | Insurance and annuity        
Revenue disaggregated by segment        
Revenue from contracts with customers 81 84 163 168
Reportable segments | Retirement & Protection Solutions | Off-balance sheet brokerage cash        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Retirement & Protection Solutions | Other products        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Retirement & Protection Solutions | Other revenues        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Corporate & Other        
Revenue disaggregated by segment        
Revenue from contracts with customers 1 1 1 1
Revenue from other sources 123 117 235 246
Total revenues 124 118 236 247
Banking and deposit interest expense (8) (7) (16) (15)
Total net revenues 116 111 220 232
Reportable segments | Corporate & Other | Management and financial advice fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Corporate & Other | Asset Management: Retail        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Corporate & Other | Asset Management: Institutional        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Corporate & Other | Asset Management: Model Delivery        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Corporate & Other | Advisory fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Corporate & Other | Financial planning fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Corporate & Other | Transaction and other fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Corporate & Other | Distribution fees        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Corporate & Other | Mutual funds        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Corporate & Other | Insurance and annuity        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Corporate & Other | Off-balance sheet brokerage cash        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Corporate & Other | Other products        
Revenue disaggregated by segment        
Revenue from contracts with customers 0 0 0 0
Reportable segments | Corporate & Other | Other revenues        
Revenue disaggregated by segment        
Revenue from contracts with customers 1 1 1 1
Non-operating        
Revenue disaggregated by segment        
Revenue from other sources 44 51 93 100
Total revenues 44 51 93 100
Total net revenues 44 51 93 100
Operating segments and non-operating        
Revenue disaggregated by segment        
Revenue from other sources 1,538 1,584 3,047 3,164
Total revenues 4,856 4,761 9,698 9,445
Total net revenues 4,733 4,582 9,440 9,079
Intersegment eliminations        
Revenue disaggregated by segment        
Total net revenues (354) (360) (703) (708)
Intersegment eliminations | Advice & Wealth Management        
Revenue disaggregated by segment        
Total net revenues (228) (236) (450) (461)
Intersegment eliminations | Asset Management        
Revenue disaggregated by segment        
Total net revenues (25) (23) (51) (47)
Intersegment eliminations | Retirement & Protection Solutions        
Revenue disaggregated by segment        
Total net revenues (108) (108) (217) (214)
Intersegment eliminations | Corporate & Other        
Revenue disaggregated by segment        
Total net revenues 7 7 15 14
Segment reconciling items        
Revenue disaggregated by segment        
Total net revenues (4) (2) (8) (5)
Eliminations and reconciling items        
Revenue disaggregated by segment        
Total net revenues (358) (362) (711) (713)
Operating segments excluding intersegment elimination        
Revenue disaggregated by segment        
Total net revenues 4,335 4,171 8,644 8,271
Operating segments excluding intersegment elimination | Advice & Wealth Management        
Revenue disaggregated by segment        
Total net revenues 2,579 2,408 5,139 4,743
Operating segments excluding intersegment elimination | Asset Management        
Revenue disaggregated by segment        
Total net revenues 805 825 1,625 1,656
Operating segments excluding intersegment elimination | Retirement & Protection Solutions        
Revenue disaggregated by segment        
Total net revenues 828 820 1,645 1,626
Operating segments excluding intersegment elimination | Corporate & Other        
Revenue disaggregated by segment        
Total net revenues 123 118 235 246
Corporate and reconciling items        
Revenue disaggregated by segment        
Total net revenues $ 40 $ 49 $ 85 $ 95