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Revenue from Contracts with Customers (Tables)
9 Months Ended
Sep. 30, 2025
Revenue from Contract with Customer [Abstract]  
Schedule of disaggregated revenue by segment
The following tables present revenue disaggregated by segment on an adjusted operating basis with a reconciliation of segment revenues to those reported on the Consolidated Statements of Operations:
Three Months Ended September 30, 2025
Advice & Wealth ManagementAsset ManagementRetirement & Protection SolutionsCorporate & OtherTotal SegmentsNon-operating
Revenue
Total
(in millions)
Management and financial advice fees:
Asset management fees:
Retail$— $557 $— $— $557 $— $557 
Institutional— 140 — — 140 — 140 
Model delivery— 24 — — 24 — 24 
Advisory fees1,664 — — — 1,664 — 1,664 
Financial planning fees120 — — — 120 — 120 
Transaction and other fees102 52 17 — 171 — 171 
Total management and financial advice fees1,886 773 17 — 2,676 — 2,676 
Distribution fees:
Mutual funds227 58 — — 285 — 285 
Insurance and annuity268 40 87 — 395 — 395 
Off-balance sheet brokerage cash21 — — — 21 — 21 
Other products126 — — — 126 — 126 
Total distribution fees642 98 87 — 827 — 827 
Other revenues67 — — 70 — 70 
Total revenue from contracts with customers2,595 874 104 — 3,573 — 3,573 
Revenue from other sources (1)
497 32 998 113 1,640 61 1,701 
Total segment gross revenues3,092 906 1,102 113 5,213 61 5,274 
Banking and deposit interest expense(102)— — (9)(111)— (111)
Total segment net revenues2,990 906 1,102 104 5,102 61 5,163 
Elimination of intersegment revenues(239)(27)(113)10 (369)(3)(372)
Total net revenues$2,751 $879 $989 $114 $4,733 $58 $4,791 
Three Months Ended September 30, 2024
Advice & Wealth ManagementAsset ManagementRetirement & Protection SolutionsCorporate & OtherTotal SegmentsNon-operating
Revenue
Total
(in millions)
Management and financial advice fees:
Asset management fees:
Retail$— $540 $— $— $540 $— $540 
Institutional— 143 — — 143 — 143 
Model delivery
— 21 — — 21 — 21 
Advisory fees1,451 — — — 1,451 — 1,451 
Financial planning fees111 — — — 111 — 111 
Transaction and other fees97 52 14 — 163 — 163 
Total management and financial advice fees1,659 756 14 — 2,429 — 2,429 
Distribution fees:
Mutual funds209 57 — — 266 — 266 
Insurance and annuity266 41 87 — 394 — 394 
Off-balance sheet brokerage cash
32 — — — 32 — 32 
Other products107 — — — 107 — 107 
Total distribution fees614 98 87 — 799 — 799 
Other revenues66 — (1)70 — 70 
Total revenue from contracts with customers2,339 859 101 (1)3,298 — 3,298 
Revenue from other sources (1)
566 23 872 123 1,584 56 1,640 
Total segment gross revenues2,905 882 973 122 4,882 56 4,938 
Banking and deposit interest expense(163)— — (7)(170)— (170)
Total segment net revenues2,742 882 973 115 4,712 56 4,768 
Elimination of intersegment revenues(237)(24)(113)(367)(4)(371)
Total net revenues$2,505 $858 $860 $122 $4,345 $52 $4,397 
Nine Months Ended September 30, 2025
Advice & Wealth ManagementAsset ManagementRetirement & Protection SolutionsCorporate & OtherTotal SegmentsNon-operating
Revenue
Total
(in millions)
Management and financial advice fees:
Asset management fees:
Retail$— $1,602 $— $— $1,602 $— $1,602 
Institutional— 405 — — 405 — 405 
Model delivery— 69 — — 69 — 69 
Advisory fees4,696 — — — 4,696 — 4,696 
Financial planning fees350 — — — 350 — 350 
Transaction and other fees296 152 44 — 492 — 492 
Total management and financial advice fees5,342 2,228 44 — 7,614 — 7,614 
Distribution fees:
Mutual funds653 166 — — 819 — 819 
Insurance and annuity769 117 250 — 1,136 — 1,136 
Off-balance sheet brokerage cash82 — — — 82 — 82 
Other products354 — — — 354 — 354 
Total distribution fees1,858 283 250 — 2,391 — 2,391 
Other revenues207 11 — 219 — 219 
Total revenue from contracts with customers7,407 2,522 294 10,224 — 10,224 
Revenue from other sources (1)
1,516 60 2,670 348 4,594 154 4,748 
Total segment gross revenues8,923 2,582 2,964 349 14,818 154 14,972 
Banking and deposit interest expense(344)— — (25)(369)— (369)
Total segment net revenues8,579 2,582 2,964 324 14,449 154 14,603 
Elimination of intersegment revenues(689)(78)(330)25 (1,072)(11)(1,083)
Total net revenues$7,890 $2,504 $2,634 $349 $13,377 $143 $13,520 
Nine Months Ended September 30, 2024
Advice & Wealth ManagementAsset ManagementRetirement & Protection SolutionsCorporate & OtherTotal SegmentsNon-operating
Revenue
Total
(in millions)
Management and financial advice fees:
Asset management fees:
Retail$— $1,592 $— $— $1,592 $— $1,592 
Institutional— 424 — — 424 — 424 
Model delivery
— 60 — — 60 — 60 
Advisory fees4,115 — — — 4,115 — 4,115 
Financial planning fees333 — — — 333 — 333 
Transaction and other fees291 154 44 — 489 — 489 
Total management and financial advice fees4,739 2,230 44 — 7,013 — 7,013 
Distribution fees:
Mutual funds604 169 — — 773 — 773 
Insurance and annuity773 120 255 — 1,148 — 1,148 
Off-balance sheet brokerage cash
122 — — — 122 — 122 
Other products321 — — — 321 — 321 
Total distribution fees1,820 289 255 — 2,364 — 2,364 
Other revenues192 10 — — 202 — 202 
Total revenue from contracts with customers6,751 2,529 299 — 9,579 — 9,579 
Revenue from other sources (1)
1,709 56 2,514 369 4,648 156 4,804 
Total segment gross revenues8,460 2,585 2,813 369 14,227 156 14,383 
Banking and deposit interest expense(514)— — (22)(536)— (536)
Total segment net revenues7,946 2,585 2,813 347 13,691 156 13,847 
Elimination of intersegment revenues(698)(71)(327)21 (1,075)(9)(1,084)
Total net revenues$7,248 $2,514 $2,486 $368 $12,616 $147 $12,763 
(1) Revenues not included in the scope of the revenue from contracts with customers standard. The amounts primarily consist of revenue associated with insurance and annuity products and investment income from financial instruments.