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GOODWILL AND OTHER INTANGIBLE ASSETS (Tables) | 3 Months Ended
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Mar. 31, 2021
Goodwill and Intangible Assets Disclosure [Abstract] |
Schedule of Goodwill | The balances and changes in the carrying amount of Goodwill (net of cumulative goodwill impairments) by segment are as follows (in millions of dollars):
|  | High-Touch Solutions (N.A) |  | Endless Assortment |  | Other |  | Total
Balance at January 1, 2020 |  | $ | 318 |  |  | $ | 52 |  |  | $ | 59 |  |  | $ | 429 |
Acquisition |  | — |  |  | 15 |  |  | — |  |  | 15 |
Impairment |  | — |  |  | — |  |  | (58) |  |  | (58) |
Translation |  | 3 |  |  | 3 |  |  | (1) |  |  | 5 |
Balance at December 31, 2020 |  | 321 |  |  | 70 |  |  | — |  |  | 391 |
Impairment |  | — |  |  | — |  |  | — |  |  | — |
Translation |  | 1 |  |  | (4) |  |  | — |  |  | (3) |
Balance at March 31, 2021 |  | $ | 322 |  |  | $ | 66 |  |  | $ | — |  |  | $ | 388 |
Schedule of Finite-Lived Intangible Assets By Major Class | The balances in Intangible assets, net are as follows (in millions of dollars):
|  |  | March 31, 2021 |  | December 31, 2020
| Weighted average life |  | Gross carrying amount |  | Accumulated amortization/ impairment |  | Net carrying amount |  | Gross carrying amount |  | Accumulated amortization/ impairment |  | Net carrying amount
Customer lists and relationships | 11.8 years |  | $ | 221 |  |  | $ | 171 |  |  | $ | 50 |  |  | $ | 223 |  |  | $ | 171 |  |  | $ | 52 |
Trademarks, trade names and other | 14.1 years |  | 36 |  |  | 23 |  |  | 13 |  |  | 36 |  |  | 22 |  |  | 14 |
Non-amortized trade names and other | Indefinite |  | 26 |  |  | — |  |  | 26 |  |  | 28 |  |  | — |  |  | 28 |
Capitalized software | 4.2 years |  | 472 |  |  | 337 |  |  | 135 |  |  | 461 |  |  | 327 |  |  | 134 |
Total intangible assets | 7.0 years |  | $ | 755 |  |  | $ | 531 |  |  | $ | 224 |  |  | $ | 748 |  |  | $ | 520 |  |  | $ | 228 |

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- Definition Tabular disclosure of assets, excluding financial assets and goodwill, lacking physical substance with a finite life, by either major class or business segment. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 350 -SubTopic 30 -Section 50 -Paragraph 2 -Subparagraph (a) -URI http://asc.fasb.org/extlink&oid=66006027&loc=d3e16323-109275 Reference 2: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 350 -SubTopic 30 -Section 50 -Paragraph 1 -Subparagraph (a) -URI http://asc.fasb.org/extlink&oid=66006027&loc=d3e16265-109275 + Details
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- Definition Tabular disclosure of goodwill by reportable segment and in total which includes a rollforward schedule. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 350 -SubTopic 20 -Section 50 -Paragraph 1 -URI http://asc.fasb.org/extlink&oid=121556970&loc=d3e13816-109267 Reference 2: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 350 -SubTopic 20 -Section 50 -Paragraph 2 -URI http://asc.fasb.org/extlink&oid=121556970&loc=d3e13854-109267 + Details
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